Awareness Program on IMS

INTEGRATED MANAGEMENT
SYSTEM

BY ANURADHA MOHANTY
 WHAT IS IMS ?
• Putting all the internal management practices into one system .
•ISO 9001-2008 QMS

Quality Management System

•ISO 14001-2004
IMS
Environmental Management System
•OHSAS 18001-2007
OHSAS EMS
Occupational Health & Safety
Assessment Series
 WHY IMS ?
• Create a more efficient & effective Operation
• Increase customer satisfaction
• Enhance Marketing
• Prevention of pollution
• Prevention of injury & ill health
IMS MODEL
 Applying PDCA
Plan: establish the objectives and processes necessary
to deliver results in accordance with customer
requirements and the organization‘s policies.

Do: implement the processes.

Check: monitor and measure processes and product
against policies, objectives and requirements for
the product/service and report the results.

Act: take actions to continually improve process performance.

 What is ISO?

 The International Organization for Standardization

widely known as ISO is developed international
standards in all technical areas consists of
representatives from various national standards
organizations.
 ISO 9001:2008
Quality Management Systems
 What is Quality ?
•The degree of excellence of something that
measured against other things of a similar
kind.
 WHY QUALITY ?
• TO SATISFY CUSTOMERS

• TO STAY IN THE MARKET

• TO SURVIVE AT ALL TIMES

• To SATISFY STAKE HOLDERS & OTHER INTERESTED PARTIES

 WHAT IS QUALITY
MANAGEMENT SYSTEM ?

• IMPREGNATION OF QUALITY ASSURANCE CONCEPTS WITH

MANAGAMENT SCIENCE FOR EFFECTIVE BUSINESS OPERATIONS.

• ADOPTING CUSTOMER FOCUSSED - BUSINESS ORIENTED APPROACH.

• SURVIVAL AT ALL TIMES THROUGH DISCIPLINE PROBLEM SOLVING.

WHAT IS QUALITY MANAGEMENT SYSTEM ?
• REDUCTION OF VARIATIONS AND ELIMINATION OF WASTE

• CONTROL OF UN-PRODUCTIVE ACTIVITIES.

• ENHANCING THE EFFECTIVENESS AND EFFICIENCY OF PRODUCTIVE

ACTIVITIES / PROCESSES.

• CUSTOMER SATISFACTION.

• CONTINUAL IMPROVEMENT.
CURRENT QMS STANDARD
ISO 9001 - 2008 STANDARD IS RECOGNISED AS A FUNDAMENTAL
QMS.

CONSISTS OF 8 ELEMENTS
– SCOPE, NORMATIVE REFERENCE, TERMS & DEFINITIONS
– QUALITY MANAGEMENT SYSTEM
– MANAGEMENT RESPONSIBILITY
– RESOURCE MANAGEMENT
– PRODUCT REALISATION
– MEASUREMENT, ANALYSIS & IMPROVEMENT
 QMS requirements
• General requirement
•Documentation requirement
4.1 General Requirements
• Establish, Document, Implement & maintain a QMS and continually
improve its effectiveness.
• Determine the process & their application throughout the organisation.

◦ Determine the sequence and interaction of these processes;

◦ Determine criteria and methods to ensure the operation

and control of these processes are effective;
◦ Ensure necessary resources and information are available to
support the operation and monitoring of these processes;
 General Requirements contd.
◦ Monitor, Measure and analyze these processes;
◦ Implement actions necessary to achieve planned results and
continual improvement of these processes.

• Ensure control over outsourced processes.

• Define the type and extent of control to be applied within your
• quality management system.
4.2 Documentation Required
A QMS documentation shall include:

Statements of a Quality Policy and Quality Objectives;

A Quality Manual;

Mandatory Procedures required by ISO (6); and other

procedures determined necessary for effective operation
and control

Records required by ISO ; and by the organization.

Documentation Required contd.
Quality Manual

 Scope of QMS;

 Detailed Exclusions and their justification;

 Documented Procedures, or reference to them; and

 A description of the interaction between the QMS

processes.
 Improvement
8.5 Improvement
• 8.5.1 Continual Improvement.
• 8.5.2 Corrective Action.
• 8.5.3 Preventive Action.
8.5.1 Continual Improvement
Continually improve the effectiveness of the QMS through the use of the:

◦ Quality Policy.
◦ Quality Objectives.
◦ Audit Results.
◦ Analysis of Data.
◦ Corrective & Preventive Actions.
◦ Management Review.
8.5.2 Corrective Action
Actions taken to eliminate the cause of nonconformity in order to
prevent recurrence.

They shall be appropriate to the effects of the nonconformities

encountered.
8.5.3 Preventive Action
Actions taken to eliminate the cause of potential nonconformities in
order to prevent their occurrence.

They shall be appropriate to the effects of the potential problems.

 ISO 14001-2004
ENVIRONMENT
MANAGEMENT
SYSTEM
What is Environment?
Surroundings in which an organisation operates including
 Air
 Water
 Land
 Natural resources
 Flora
 Fauna
 Humans and their interrelation

Definition of Environment

The surroundings or conditions in which a person, animal, or plant lives or

operates. The setting or conditions in which a particular activity is carried on.
What is ISO 14001?
A voluntary international standard which:
◦ Defines the components required for a good Environmental
Management System (EMS)
◦

◦ Provides a framework for Continual Improvement of environmental

performance

◦ Can be assessed by an independent agency and awarded

Certification / Registration recognized worldwide
 EMS Requirements :

The ISO 14001 standard follows a PLAN – DO – CHECK – ACT cycle.

The first phase is

Within the standard there are 18 elements of ISO 14001 that are required to be met by

organizations seeking formal recognition for their EMS. ISO 14001 requirements are as
follows:

1. An environmental policy supported by senior management;

2. The identification of environmental aspects and impacts, and the identification of
significant environmental impacts that the organisation may cause;
3. Identification of legal and other requirements;
4. The development of objectives and targets, and their environmental management
programs;
5. Defined resources, roles, responsibilities and authorities for environmental
management;
6. The development of competence, training and awareness procedures;
EMS Requirements :

7. A communication process of the EMS to all stakeholders and interested parties;

8. The development of EMS documentation as required by the standard;
9. The development of document control procedures;
10. The development of operational control procedures;
11. The development of emergency preparedness and response procedures;
12. The development of procedures to monitor and measure operations that can have
significant impact to the environment;
13. An evaluation of compliance procedure;
14. Procedures developed for the management of non-conformance, corrective and
preventative actions;
15. The development of a records management procedure;
16. A program for completing internal EMS audits and corrective actions; and
17. The development of procedures for management review by senior management.
18. Management Review
Environmental Management System
Requirements

4.1 General Requirements

4.2 Environmental Policy
4.3 Planning
4.3.1 Environmental aspects
4.3.2 Legal & other requirements
4.3.3 Objective, targets & programme(s)
 Environment policy

 appropriate to the nature, scale & environmental impacts of its

activities

 continual improvement

 compliance with environmental legislation

 framework for objectives & targets

 documented

 publicly available
What is Environmental aspect & impact?

ASPECT
Element of an organization's activities, products or services that can interact
with the environment

IMPACT
The effects that an environmental aspect can have on the environment
(positive or negative)
 Aspect and Impact Example
Activity, Product, Aspect Impact
Service

Boiler Operations Air emissions Air pollution

Fuel Natural resource

consumption depletion
Boiler blowdown Water pollution

Water Natural resource

consumption depletion
 Environmental
Aspects Vs. Impacts

Activity Aspect Impact

Use of Computer Consumption of Depletion of energy

Electricity resources
 Environmental
Aspects Vs. Impacts

Activity Aspect Impact

Delivery of goods by Use & disposal of packing Create unlimited solid waste
suppliers materials
Environmental Social Impact Assessment
ISO 14001 LIST OF ACTIVITIES / PRODUCTS /SERVICES LINKED TO ENVIRONMENT

DOC.NO : EAS-AAA/BBB/LST

DEPT : Ver. No: XX Rev. No: YY

Date: DD.MM.YY PAGE X OF Y

Does the Activity / Product

/Service Interact with Positive(P) or Negative(N) Normal (N)/ Abnormal(A)/
S.NO Activities / Products / Services
Environment Impact Emergency(E)
Yes (Y) / No (N)

Activities

Products

Services

Equipment

2
 Environmental Social Impact Assessment

While arriving at Environmental Aspects, following three conditions should be considered:

Normal, Abnormal & Emergency
Normal: means usual / typical / expected or conforming to a standard operating or running condition.
Abnormal: means deviations from normal conditions such as: (where excess level of pollution than
normal is likely and encountered)
 Leakage
 Spillage
 Start up
 Shut down viz planned and regular shut downs
 Breakdown
 Tripping
 Malfunction of parts/sub system due to improper maintenance/bad condition
Emergency: means Not Anticipated; Unforeseen and sudden circumstances / Situations and in certain
cases reasonably foreseeable potential situations.
Some examples of “E” – Aspects arising out of above three conditions are given below:
 Typical Examples of Conditions

S.No Condition Typical Examples of “E” – Aspects

1 Normal Stack Emission, Effluent generation, vibration (noise), use of energy & water, Waste generation, Blow downs,
Radiations etc.

2 Abnormal Leakages of oil, Spillage of oil, Startup, Shutdown, Breakdown, Tripping, Malfunction of parts/sub system
etc.

3 Emergency Fires, Explosions, Bursting / Cracking (of Tanks, Pipe lines, hoses etc.), Toxic gas vapour releases, accidents;
storm, land slide, earth quakes, floods and other such natural calamities.
Environmental Social Impact Assessment
Risk assessment Legal
Environmental
Severity of Concer
Impact Severity of Severity of SV =(
S.No Activity E-aspect No. Env aspect Reputation Score=P n S/NS Ref Doc (VAJ/)
(WHALNOSR PB Envn. Social Max of
DNR) al Impact BxSV (Yes/No
Impact(SE) Impact (SS) SE, SS,SR) )
(SR)
TURBINE '0' Mtr
Noise
1 BFP Operation 1 Noise Pollution 5 1 1 1 1 5 No NS
Generation
Noise
2 CEP Operation 2 Noise Pollution 5 1 1 1 1 5 No NS
Generation
Vacuum Pump Noise
3 3 Noise Pollution 5 1 1 1 1 5 No NS
Operation Generation
Noise
4 CWP Operation 4 Noise Pollution 5 1 1 1 1 5 No NS
Generation
Depletion of
5 Venting at Pumps 5 Water spillage Natural 5 1 1 1 1 5 No NS
Resources
Depletion of
6 CW Blowdown 6 Water wastage Natural 5 1 1 1 1 5 No NS
Resources
TURBINE '6.9' Mtr
Noise
Charging of heaters
7 7 generation Noise Pollution 5 1 1 1 1 5 No NS
from steam side
due to venting
Noise
8 HPLP bypass Operation 8 Noise Pollution 5 1 1 1 1 5 No NS
generation
TURBINE '13.7' Mtr
Noise
9 Noise Pollution 5 1 1 1 1 5 No NS
generation
9 Turbine Operation
10 Drain Passing Heat 5 2 1 1 2 10 No S IPP/WI-BTG/OPE/023
11 Heat dissipation Heat 5 1 1 1 1 5 No NS
Constant heat
10 DCS system operation 12 Heat 5 1 1 1 1 5 No NS
dissipation
Criteria for Scoring Probability

Score Category Criteria

5 Almost certain
The unwanted event/incident or environmental impact has occurred frequently: occurs in order of one or
more times per year and is likely to recur within 1 year.

4 Likely The unwanted event/incident or environmental impact has occurred infrequently: occurs in order of less
than once per year and is likely to recur within 5 years.

3 Possible The unwanted event/incident or environmental impact has happened in the business at sometime: or could
happen within 10 years.

2 Unlikely The unwanted event/incident or environmental impact happened in the business at sometime: or could
happen within 20 years.

1 Rare
The unwanted event/incident or environmental impact has never been known to occur in the business: or it
is highly unlikely to occur within 20 years.
 Criteria for Scoring Severity
Scale Classification Environmental
Inside - >1000 m3 or equivalent vol. of gas
emission/ discharge of waste
Outside – 100-1000 m3 or equivalent vol. of
5 Catastrophic
gas emission/ discharge of waste (or) Causes
disastrous envn impact, with long-term effect,
requiring major remediation
Inside - 100-1000 m3 or equivalent vol. of gas
emission/ discharge of waste
Outside – 10-100 m3 or equivalent vol. of gas
4 Serious
emission/ discharge of waste (or) Causing
serious envn, with medium-term effect,
requiring significant remediation
Inside - 10-100 m3 or equivalent vol. of gas
emission/ discharge of waste
Outside – 1-10 m3 or equivalent vol. of gas
3 Moderate
emission/ discharge of waste (or) Causes
moderate, reversible envn impact with short-
term effect, requiring moderate remediation
Inside- 1-10 m3 or equivalent vol. of gas
emission/ discharge of waste
Outside – 1 m3 or equivalent vol. of gas
2 Minor
emission/ discharge of waste or Causing
minor, reversible envn impact, requiring
minor remediation
Inside - Up to 1 m3 or equivalent vol. of gas
emission/ discharge of waste
1 Negligible Outside- Causing negligible, reversible envn
impact, requiring very minor or no
remediation
Social Reputational
Very significant legal penalties;
Receipt of multiple
sustained national adverse
complaints/grievances on same topics
media coverage; boycotting of
from (or to) Govt agencies/bodies; Work
the company; site closure from
interrupted.
regulatory intervention
Major breach of legislation
Receipt of multiple complaints on same
considerable legal penalties;
topics from (or to) Govt
major national/international
agencies/bodies. Work temporarily
media coverage and
interrupted.
stakeholder concerns.
Serious breach of legislation
Receipt of multiple complaints on and possible warnings,
varying topics from (or to) Govt moderate legal penalties.
agencies/bodies or from stakeholders. Short-term stakeholder and
Work not interrupted. Regional media
concerns/coverage.
Minor legal issue of non-
Receipt of multiple complaints from
compliance/ local media
external sources/employees.
coverage or attention.
No operation disruption/ No
Localized community
Legal issue/ No media coverage
complaints/grievances.
& attention
 Classification of Risk

Risk= Severity*Probability
Severity (S)

5 5 10 15 20 25
4 4 8 12 16 20
3 3 6 9 12 15
2 2 4 6 8 10
1 1 2 3 4 5
1 2 3 4 5
Probability (P)

 In addition all the “E” Aspects arising out of Emergency situations as well as Legal
Requirements are to be treated as Significant Environmental Aspects.
 All the Environmental aspects in general and the Significant Aspects in particular have to be
addressed through documented procedures / Work Instructions under “Operational Control”.
4.3.3 Objectives, Targets & Action Plans

Objectives Targets

• Overall environmental goal arising • Detailed performance requirement

from environmental policy • Quantified where practicable
• Set in order to achieve objectives
• Prepare EMP’s to Achieve targets
Environmental Management System
Requirements
List of Documents required for EMS
 Master List of Document
 Master list of Record
 Environmental Social Impact Assessment
 SOP’s/WI
 Continual Improvement Programme
 OTP
 EMP
 Incidents
 Corrective Action & Preventive Actions
 MOM of all Meetings
 Role, Resource, Responsibility & Authority Chart
 Controlled documents
Environmental Management System
Requirements
List of Records required for EMS
 Monitoring Record
 Calibration Record for all monitoring equipment
 Copy of all NC
 List of NC
 Waste Records
 Audit Reports
Introduction to Occupational
Health and Safety Management
System & Terminology
ISO 18001:2007
What is OHSAS 18001?

OHSAS 18001:2007 is a management system framework

equivalent to an international standard and similar to ISO
14001:2004 and ISO 9001:2000

This standard is joint creation of leading certification

bodies and standards institutions such as British Standard
institute (BSI)
 Potential Benefits

•Risk and losses will be minimised

•Improved safety and occupational
health
•Improved safety and occupational
health
•Improved production output
 incident
– work-related event(s) in which an injury or ill health (3.8)
(regardless of severity) or fatality occurred, or could have occurred

hazard
– source, situation, or act with a potential for harm in terms of human
injury or ill health (3.8), or a combination of these

ill health
– identifiable, adverse physical or mental condition arising from and/or
made worse by a work activity and/or work-related situation

RISK:
– combination of the likelihood of an occurrence of a hazardous event
or exposure(s) and the severity of injury or ill health (3.8) that can
be caused by the event or exposure(s).
 Hazards
A hazard is something that has the potential to
cause harm. This harm can effect people, property,
environment and processes
OCCUPATIONAL SAFETY HAZARD- Any hazard
leading to immediate on human being.
OCCUPATIONAL HEALTH HAZARD- Any hazard that
affect personnel over a period of time.
 Hazards
PEOPLE - Injury, illness, death;
Property - Damage, contamination,
theft and wastage;
PROCESSES - Work stoppage,
damage to environment, Image
Types of Hazards
Physical
– Pressure, Noise, Radiation, roughness, Temperature

Chemical
– Flammable liquids, gases, toxic substances, corrosives

Psychosocial
– Excessive workload, lack of communication or management
control, workplace physical environment, physical violence,
bullying or intimidation.

Biological
– Biological wastes, bacteria, Parasites, poisonous plants
Differences between Hazards and
Risks
The word hazard always denotes a possibility or
potential. Risk is however, defined as the
combination of the likelihood and consequences
of a specified hazardous event occurring.

The difference between hazard and risk lies in

that a hazard is a possible (or potential) harm or
injury, whereas a risk is the probability that a
person will actually experience a specific hazard.
 HIRADeC
•OHSAS 18001:2007 Based on HIRADeC
•H - Hazard
•I - Identification
•R -Risk
•A - Assessment
•Dec - Determination Control
 Hazards Identificationn
Agents of Hazards

Physical, chemical and biological agents can pose human health

and safety hazards.
Heat, noise and vibration are some common physical agents
Chemical agents are made up of naturally occurring and human
made inorganic and organic chemicals.
Biological agents include viruses and bacteria.
They can be identified and described without reference to the
human subjected to the associated hazard.
Risk Assessments
Determine Risk

Decide if Risk is Acceptable or Unacceptable

Prepare Risk Control Plan

Review Adequacy of Action Plan

 A Simple Risk Assessment
R = (L) x (S)

R = Risk
L = Likelihood of occurrence
S = Severity of effect (consequence)
 HIRADeC(normal)
ACTIVITY HAZARD EXISTING EXISTIN SEVERITY PROBABILITY RISK SCORE
CONTRO G
L POTENT
IAL
Local Constrained PPE Head 1 1 1
round up space injury

Bearing Entanglement Covering Injury 2 1 2

cleaning with rotating guards
parts

Power Contact with proper Electrica 3 1 3

Isolation electricity insulatio l Shock
n
 HIRADeC(emergency)
ACTIVITY HAZARD EXISTING EXISTING SEVERITY LoO LoC RISK SCORE
CONTROL POTENTIAL

Signage, 4 2 2 16
Start up of
Fire in fuel Provision
Auxiliary Fire
tank of fire
Boiler
fighting

Provision
Fire in oil
LDO/HFO of fire
due to Fire 3 2 2 12
line up. fighting
leakage
system
 Risk Assessment
NORMAL EMERGENCY RISK LEVEL
RISK SCORE RISK SCORE
9 27 INTOLERABLE

6 12&18 SUBSTANTIAL

4 8&9 HIGH

3 4&6 MEDIUM

2 2&3 TOLERABLE/ACCEPTABLE

1 1 TRIVAL
THANK YOU