Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Birmingham, 2018
Schedule
Day 1: 09:30 Day 2: 09:30 Day 3: 09:30 Day 4: 09:30 Day 5: 09:30
End 16:30 End 16:30 End 16:30 End 16:30 End 16:30
Mission
Inspire and achieve operational excellence for organizations focused on
positive societal impact.
Program Management
Multiple choice
exams managed by PMD Pro 2
APMG (UK) (Practitioner)
PMD Pro1
(Foundation Knowledge)
Reports from the projects have shown an improvement on the way projects
are managed…which include budget expenditure aligned with the
targets. - CRS
http://apmg-exams.com
Project Experiences
You are never given a wish without also being given the power to
make it true. You may have to work for it, however.
-Richard Bach
Portfolio
Programs Projects
High
Value (size of budget)
Low
A. 76% - 100%
C. 26% - 50%
B. 51% - 75%
C. 26% - 50%
D. 0% - 24%
Scope
Where is quality?
Costs Time
Food and
Agriculture
Organization
European
Union
Stakeholder Time
Management Management
Project Project
Justification Resource
Management Management
Risk
Management
Balanced Comprehensive
TOOLS
Resource Mgt Time Mgt
Justification Mgt Scope Mgt
Stakeholder Mgt Risk Mgt
WAYS OF WORKING
Integrated Comprehensive
Balanced
Iterative Participatory
Leadership/
Technical
Interpersonal
Personal/Self- Development-
Management Specific
Data Collection
Data Analysis
• Current State
• Future State
Identification of Project
Intervention Logic
Data Collection
Data Analysis
• Current State
• Future State
Identification of Project
Intervention Logic
Triangulation
Expressed
Felt Needs
Needs
Normative Comparative
Needs Needs
Data Collection
Data Analysis
• Current State
• Future State
Identification of Project
Intervention Logic
Current
State
Future
State
Categories of Stakeholders
1. Users 4. Influencers
2. Governance 5. Dependents
3. Providers 6. Sustainers
Stakeholder 1
Stakeholder 3
Stakeholder
2
Venn Diagrams
Stakeholder
1
Stakeholder 3
Stakeholder
2
Environmental Fishing
Protection Families
Agency
Fish
Vendors
Urban
Households as
Industry X Consumers
Fishing families Maintain and improve the Keen interest in pollution- Support capacity to organize
20,000 families, low-income means of livelihood control measures and lobby
earners, small-scale family Pollution is affecting volume Limited political influence, Implement pollution-control
businesses, organized into and quality of catch given weak organizational measures
informal cooperatives. Women Family health is suffering, structure Identify and develop
actively involved in fish processing particularly children and alternative income sources
mothers
Textile Industry Maintain/increase profits Have financial and technical Raise their awareness of
Medium-scale industrial Some concern about public resources to employ new social and environmental
operation, poorly regulated and image cleaner technologies impact
no unions. Well-connected with Concern about costs of Limited current motivation Mobilize political pressure to
ruling party. Poor environmental environmental regulations to change influence industry behavior
record. enforced Strengthen and enforce
environmental laws
Current
State
Future
State
Current
State
Future
State
• Needs Prioritization
• External Programmatic Considerations
• Appropriateness
• Institutional Capacity
• Internal Programmatic Considerations
• Resource Availability
• Financial/Economic Feasibility
• Technical Feasibility and Sustainability
Data Collection
Data Analysis
• Current State
• Future State
Identification of Project
Intervention Logic
4. A Risk Management Tool to identify and assess the risks that will
influence implementation
CARE Program Goal Project Final Goal Intermediate Objective Output Activity Input
EU Overall Objective Project Purpose Specific Objective Expected Result Activity Input
World Vision Program Goal Project Goal Outcome Output Activity Input
Tangible deliverables
– see,–touch
see, count
touch(number
2. Outputs Tangible deliverables
of people
count trained) of people trained)
(number
produced, built, understood, delivered
Theactions
actions taken , the you
work you do.
1. Activities The
The actions taken
(training)
‘Prepare,
taken ,, the
the work
work you do.
do. (training)
(training)
design, construct, research, etc.’
Project Description
Goal
Outcome(s)
If the OUTPUTS are produced;
3 Then the OUTCOMES will occur
Outputs
If the ACTIVITIES are conducted;
2 Then OUTPUTS can be produced
Project Description
Goal To contribute to improved health, particularly of under 5s and the
general health of the river ecosystem.
4
Outcome(s) Improved quality of river water.
Project Description
Goal To contribute to improved health, particularly of under 5s and the
general health of the river ecosystem.
Goal
Outcomes
Outputs
Activities
Assumptions Example
Hierarchy of Objectives Assumptions
4
Doing the Right Things
Outcome(s)
3
Outputs
2
Activities
Doing the Things Right
1
Key:
Links with other Beneficiary 0 = Undesirable
relevant focus (dramatic improvement needed)
organizations 1 = Poor
(Significant improvement needed)
Policy and 2 = Satisfactory
planning (Some room for improvement)
systems 3 = Highly Effective
Your Project 5 Principles MGT
Spider Triple
Constraint Scope MGT
Diagram MGT.
Time MGT
Stakeholder
MGT
Project Risk
Justification MGT
MGT
Project Resource MGT
Time MGT
Stakeh
older
MGT
Project Risk
Justificati MGT
on MGT Project
Resource MGT
Authorized Project
The project was approved but changes were made during the award process
that significantly changed the project’s expected benefits.
The project was approved and ready to implement but the intended
beneficiaries have decided they need something different.
You can’t find and hire qualified staff who are able to implement the project.
Project Deliverables
Project Risks
Project Tolerances
“Planning is bringing the future into the present so that you can do something about it now”
Title
Title
Title
Communities
Quality Latrine prepared to use
latrines
Design
Construct Training WASH
engineering Procurement
latrine committee
specification
Prepare and
Build structure
Dig hole install latrine
and inspect
cap
Output #1 Output #2
Communication Planning
Performance measures
START
start END
Install Latrine
Dig Hole Build Structure
Slab/Cap
Train WASH
committee
to build latrine
Resource
Work
Constraints:
Breakdown
(activity list) money, people,
Activity technology, Activity
sequencing expertise, time, Resource
Requirements
weather, materials,
Project Duration
logistics &
Project regulations
Schedule
Bottom Up Estimation
• People doing the work are consulted for time estimates
• People closest to work are apt to have a more accurate idea of
actual effort required
Parametric Estimation
• Relies less on people and more on statistics
• Based on historical data – what happened before
Task 1
Task 2
Task 3
Task 4
Task 5
Install Build
Dig hole
Latrine Cap Structure
14
3 7
Build Quality
start Latrine Cap Audit end
6 1
Install Build
Dig hole
Latrine Cap Structure
14
3 7
Build Quality
start Latrine Cap Audit end
6 1
Train WASH
committee
End
to build latrine Train WatSan
5 Committee to inspect
1
Train WASH
committee End
to build latrine Train WatSan
5 Committee to inspect
1 Network Diagram
(time estimated in days)
Install Build
Dig hole
Latrine Cap Structure
14
3 7
Build Quality
start Latrine Cap Audit end
6 1
• Holidays • Do it together
• Recruitment • What happened
• Sick leave last time
• Turnover • Ask/talk to people
• Logistics (lead in times) • Use better
• Elections estimating
• Rainy season techniques
• Unplanned events
• ‘Stuff’
Fast Tracking
Schedule Crashing
Build Quality
start Structure Audit end
6 1
Install Build
Dig hole
Latrine Cap Structure
10
3 1
Quality
start Audit end
1
Time
Q Q Q Q
Detailed Detailed Detailed Detailed
1 2 3 4
WBS WBS WBS WBS
Decision
Gates
Deliverable #1
what
why
When
how
Monitoring
Is the causal Outputs focuses on the
relationship activities &
between the Activities output levels –
outputs and the including a
outcomes correct? Inputs check of the
ongoing logic
of the original
assumptions
Evaluations – 3 types
Mid-term Final Ex-Post
• Conducted in the • Conducted toward • Conducted at a time
middle of the project the end of the after project
project. completion.
• Generally an internal • Knowledge-oriented,
evaluator(s) • Largely judgment emphasizing
oriented – merit, sustainable impact
• Improvement- worth or value • Are especially useful
oriented when advocating for
• Generally include an interventions in a
external evaluator specific program or
portfolio area.
• Not conducted as
• More planning and
regularly as final
investment.
evaluations
Monitoring can identify issues that have not yet been logged –
alerting the project manager to become more proactive.
Is this a problem?
Earned value analysis (EVA)
No
Assess Impact
No
Change
Update Project Implement
Impact
Plans Change
Acceptable
Yes
Close Out
Documentation
Triple
Constraint
6
5 Principles
Disciplines
MODULE 7
A project is a temporary
endeavour undertaken to create a
unique product, service or result
Decision Gates
WBS
Risk Register
Issue log
RACI
been paid?
• Have equipment,
facilities,
Contracts
Financial
vehicles and so
on been sold or
reallocated?
Programs Projects
Learn
Before
Learn Learn
After During
1. What
2. What
was Agreed
actually
supposed Facts
happened
to happen
john.cropper@humentum.org
johncropper
@LINGOsOrg
http://lingos.org
Please attribute LINGOs for this
work with a link to www.lingos.org
Simple
Issues
Log
ADVANCING OPERATIONAL EXCELLENCE FOR SOCIAL GOOD
• What are the problems in your projects?
Assessment • What are you trying to fix?
Don’t Panic!!
Exams
Multiple choice a, b, c, d
No blank answers
180 minutes
You can flag questions to check later
Hands up for questions
No manuals!
Phone on silent
twitter.com/humentum_org • www.instagram.com/humentum_org/