Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Update, May-2019
CONFIDENTIALITY CLAUSE
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SESSION FLOW
Pre-Test
Post-Test
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PRE-TEST
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SUZUKI
CONNECT
RECAP
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
INTRODUCTION
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
SELLING POINTS
• Emergency Alerts
• Vehicle Tracking
• Driving Behaviour
• Live Vehicle Status
Note : “Service due reminder” has been removed from Suzuki Connect as it is part of NEXA App 7
Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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NEW LOGIN
PROCEDURE &
ERROR
MESSAGES
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
ANDROID iOS
Click on “Know More?” button Separate Screens appear for Android and iOS devices
These screens appear when the Suzuki Connect App has been launched post download and installation 11
Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
SIGN-UP PROCESS
Password
Enter OTP created
Enter mobile
received on successfully
number
the mobile
Enter Vehicle
Identification Create and
No. (VIN) confirm a
password*
OTP will be
sent to the
registered
mobile no.
1. Your Suzuki Connect Services are not active yet. Please contact
your dealership!
Scenario: Customer’s TCU is not active since onboarding.
2. Your Suzuki Connect Services for entered vehicle details have been
disabled as per your request! Please contact your dealership!
Scenario: Customer’s TCU has been Suspended or he has transferred his
services to someone else.
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
SIGN-IN PROCESS
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
RESET PASSWORD
Enter registered
mobile no.
Enter VIN/
Registration no.
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
2. Your Suzuki Connect Services for entered vehicle details have been
disabled as per your request! Please contact your dealership!
Scenario: Customer’s TCU has been Suspended or he has transferred his services
to someone else.
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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NEW FEATURES
IN SUZUKI
CONNECT
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
S. No Category Feature
Emergency Alert
Note : “Service due reminder” has been removed from Suzuki Connect as it is part of NEXA App 24
Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
2. AC IDLING ALERT
2. AC IDLING ALERT
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
Click on “ADD EMERGENCY Click on the contact icon Select “Yes” to open and select
CONTACT” button from your phone’s contact list
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
A new Mobile Icon on Dashboard for user to instantly see the current
location of his/her registered mobile phone
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
6. NAME CUSTOMIZATION
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COMPETITION
COMPARISON
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
SUZUKI CONNECT
Vs
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
FEATURE COMPARISON –
1 EMERGENCY ALERTS
2 VEHICLE TRACKING
3 DRIVING BEHAVIOR
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
• Respond – Bluelink, and Suzuki Connect, both use telematics technology to provide a host of security
and convenience features
• Validate – Bluelink does offer a few features more, but if you assess them closely, these features are
less significant practically in day to day life. Some other features in Bluelink like navigation and vehicle
health are offered through the infotainment system in NEXA vehicles.
• Check –Sir,/Ma’am, I recommend the NEXA Test Drive where I shall explain and show to you all the
features of Suzuki Connect and SmartPlay Studio/Infotainment System.
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
• Acknowledge –Sir/Ma’am, I understand your concern to keep your vehicle in prim and proper condition
• Respond – Suzuki connect offers similar functionality through the phone App
• Validate – Driver Behavior Report indicates if the vehicle is being driven harshly. Preventive
Functional Alert tells you for possible component or system failure and seamlessly connects you to
get service. What’s more is that with NEXA Service, we are only a phone call away. You can reach us
anytime using Car Assistance Call.
In Baleno the SmartPlay Studio has a comprehensive list of checks it makes and reports faulty or low
performing engine/ vehicle components.
• Check –Sir,/Ma’am, I recommend the NEXA Test Drive where I shall explain to you all the security
features of Suzuki Connect and SmartPlay Studio (in case of Baleno)
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
• Acknowledge –Sir/Ma’am, I understand your concern for quick access in case of an emergency
• Respond – Suzuki connect has the same functions available through the phone App
• Validate – Emergency Alert works without any driver input and sends your GPS coordinates in case
the system detects a crash (airbags deployed). Preventive Functional Alert and Car Assistance Call
seamlessly connect you to the call-center for breakdown assistance both actively and passively when
required.
• Check –Sir,/Ma’am, I recommend the NEXA Test Drive where I shall explain to you all the security
features of Suzuki Connect
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
• Respond – Navigation is offered in NEXA cars through the SmartPlay Studio/ SmartPlay Infotainment
System. Therefore this is not an additional feature in Bluelink
• Validate – SmartPlay Studio and SmartPlay Infotainment System can also show online maps through
Google once connected to a smart-phone. Voice based searches further make navigation extremely
simple to use
• Check –Sir,/Ma’am, I recommend the NEXA Test Drive where I shall explain and show to you how
effectively and effortlessly can you use navigation in NEXA vehicles
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
WHAT TO PITCH
• Emergency Alerts
• Vehicle Tracking
• Driving Behaviour
• Live Vehicle Status
------------------------------NEXA Test-Drive-------------------------------
Set a Geofence around the car (100-200 m) and then ask
customer to follow the route to the vehicle using Navigate to Car
feature
• Navigate to Car | Geofence | Location Sharing
• Alerts : Trip On/Off | Seat Belt | AC Idling | Over-speed
• Driving Score | Trip Summary
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Recap Login Sign-Up Sign-In New Features Competition FAQs Pitch
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POST-TEST
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PROGRAM SUMMARY
New Features in Suzuki Connect
• 2 New Alerts added : Seat-Belt Alert, AC Idling Alert
• Mobile Location button added for quick access on dashboard
• Multiple vehicles (accounts) accessible through same login
• Emergency Contact Numbers added through Contact List on phone
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THANK YOU