2.

7 Step Six: EVALUATION

A. Evaluation & Assessment Issues
 Benchmarking
 Human capital metrics
 HR metrics
 Manager action
B. Measuring a Firm’s Strategic Alignment
 Strategy Mapping & The Balanced Scorecard
A measurement framework that helps managers
translate strategic goals into operational
objectives: Financial, Customer, Processes,
Learning
 Measuring Horizontal Fit
 Manager identify key workforce objectives
they look to achieve
 Identify HR practices used to elicit or
reinforce the objectives
 Evaluate each HR practices
C. Ensuring Strategic Flexibility for the Future
 Organizational Capability
 Coordination Flexibility
 Resource Flexibility