ISO Certification

GROUP NO. 4
Contents

 Introduction
 Types of ISO Certification
 Operating Cycle of ISO
 8 Management principles
 Certification Not a Requirement
 Certification is a business
 Generic Standards
 10 Steps for ISO Registration
 Benefits and Drawbacks
Introduction
1

 ISO (International Organization for Standardization) is the world's

largest developer and publisher of International Standards.
 ISO is a network of the national standards institutes of 163 countries,
one member per country, with a Central Secretariat in Geneva,
Switzerland, that coordinates the system.
 ISO is a non-governmental organization that forms a bridge
between the public and private sectors.
 ISO has developed over 18,500 International Standards on a variety
of subjects and some 1100 new ISO standards are published every
year.
 2

Types of ISO Certification

Depending upon your industry,

there arevarious types of ISO Certification that UAE
Certification Bodies can offer.
 3

ISO 9000 - Quality

Management System

ISO 9000 family addresses various aspects

of quality management and contains some
of ISO’s best known standards.
 4

ISO 9001:2015 - sets out the requirements of a quality

management system
ISO 9000:2015 - covers the basic concepts and language
ISO 9004:2009 - focuses on how to make a quality
management system more efficient and effective
ISO 19011:2011 - sets out guidance on internal and external
audits of quality management systems.
 5

ISO 14000 - Environmental

Management System
ISO 14000 family of standards provides practical tools for companies and
organizations of all kinds looking to manage their environmental
responsibilities.

ISO 14001:2015 and its supporting standards such asISO 14006:2011 focus
on environmental systems to achieve this.
 6

OHSAS 18001 Occupational

Health & Safety
Management
It can help you put in place the policies, procedures and controls
needed for your organization to achieve the best possible working
conditions, aligned to internationally recognized best practice.
 7

ISO 27001 Information

Security Management
System
 Best practice framework for an information security management
system.

 It helps you identify the risks to your important information and put
in
 place the appropriate controls to help reduce the risk.
 8

ISO 22000 Food Safety

Management System

ISO 22000 is an international standard that defines the

requirements of a food safety management system covering
all organizations in the food chain from “farm to fork”.
Operating Cycle of ISO.
9

 The Plan –Do –Check –Act (PDCA) cycle is the operating principleof
ISO's management system standards
 Plan–establish objectives and make plans (analyze your
organization's situation, establish your overall objectives and set your
interim targets, and develop plans to achieve them).
 Do –implement your plans (do what you planned to).
 Check –measure your results (measure/monitor how far your actual
achievements meet your planned objectives).
 Act –correct and improve your plans and how you put them into
practice (correct and learn from your mistakes to improve your
plans in order to achieve better results next time).
 10

Management Principles

A Quality Management Principle is a comprehensive and

fundamental rule or belief, for leading and operating an
organization, aimed at continually improving
performance over the long term by focusing on customers
while addressing the needs of all stakeholders.
8 Management Principles
11

 Principle 1 : Customer Focus

 Principle 2 : Leadership
 Principle 3 : Involvement Of People
 Principle 4 : Process Approach
 Principle 5 : System approach to management
 Principle 6 : Continual Improvement
 Principle 7 : Factual approach to decision making
 Principle 8 : Mutually beneficial supplier relationships
Certification not a requirement
12

 Certification is not a requirement of ISO 9001.

 The organization can implement and take
benefit from an ISO 9001 system without having it
certified.
 The organization can implement them for the
internal benefits without spending money on a
certification programme.
Certification is a business decision
13

 Certification is a decision to be taken for

business reasons:
 if it is a contractual, regulatory, or market
requirement,
 If it meets customer preferences
 if it will motivate staff by setting a clear goal.
Generic standards
14

ISO 9001 is a genericstandards.

Genericmeans that the same standards can be
applied:
 to any organization, large or small, whatever its
product or service,
 in any sectorof activity, and
 whether it is a business enterprise, a public
administration, or a government department.
Generic standards (cont.)
15

Generic also signifies that

 no matter what the organization's scope of
activity
 if it wants to establish a quality management
system, ISO 9001 gives the essential features
Ten Steps to ISO Registration
16
Benefits of ISO
17

 It is internationally accepted series of quality standards.

 It helps in achieving consistency, economy and cost

effectiveness.

 It increases customers confidence.

 It reduces the need for inspection by the buyers.

The ISO certification by a company is a source of

motivation.
Drawbacks of ISO
18

 It adds cost but not value

 It causes over certification
 It needs lot of internal audits
 It increases involvement of Government

 It is not foolproof or hall mark of quality

“ Any Questions or Query

”
“ Thank You

PRESENTED BY-



Ayush Bihure
Kalyani Deshmukh
Radha kakade
”
 Aloch Brahmane
 Bhakti Pimprale
 Prajwal Thakre
 Komal Manoja
 Adarsh Basantwani