Challenges in Strategic

Human Resource Management

An Investment Perspective of HRM 1

 The Challenges!

 The Impact of Technology

 The Changing Nature of the Workplace

 Demographics & Diversity

 Globalization

An Investment Perspective of HRM 2

 The Impact of Technology
Consideration of Adopting a New Technology

Strategic Issues Strategic HR Issues

• Necessary expansion / contraction

• Impact on productivity
of workforce
• Impact on quality of output
• Training needed to utilize new
• Impact on timing / delivery of output
Technology
• Cost of equipment / technology
• Costs for hiring, severance, training
• Adequacy of current facilities
• Effective Management of change
• New market opportunities afforded
• Impact on work group dynamics

Issues For Integrating New Technologies

An Investment Perspective of HRM 3

The Impact of Technology
• Requires changes in skills and work habits
of employees

• Elimination of some lower-level positions

And layers of management

• Less hierarchy, more collaboration

Impact of Technology on Organizations

An Investment Perspective of HRM 4

 HR Issues and Challenges
Related to Technology
 Telecommuting

 Employee Surveillance and Monitoring

An Investment Perspective of HRM 5

 The Changing Nature
of the Workplace
 The need for real leadership

 Organizational politics

 Mergers and Alliances

 Changing Organizational Structure

 Flatter Structures
 Call Centers
 Knowledge Workers
 The Role of Manager
 Team Working
 Flexible Working
 Career Issues

An Investment Perspective of HRM 6