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Individual Behavior
Ability
An individual’s capacity to perform
the various tasks in a job
Intellectual Ability
The capacity to do mental activities
Multiple Intelligences
Intelligence contains four subparts: cognitive,
social, emotional, and cultural
• Number aptitude
• Verbal comprehension
• Perceptual speed
• Inductive reasoning
• Deductive reasoning
• Spatial visualization
• Memory
E X H I B I T 2–1
Strength Factors
1. Dynamic strength
2. Trunk strength
3. Static strength
4. Explosive strength Flexibility Factors
5. Extent flexibility
Other Factors 6. Dynamic flexibility
7. Body coordination
Source: Adapted from
8. Balance HRMagazine published
by the Society for Human
Resource Management,
E X H I B I T 2–2
Ability-Job
Employee’s Fit Job’s Ability
Abilities Requirements
Biographical Characteristics
Personal characteristics—such as age, gender,
race and tenure—that are objective and easily
obtained from personnel records
Behavioral Component
An intention to behave in a certain
way toward someone or something
Job Involvement
Identifying with the job, actively participating in it, and
considering performance important to self-worth
Organizational Commitment
Identifying with a particular organization and its goals,
and wishing to maintain membership in the organization
(Affective, Normative, and Continuance Commitment)
Employee Engagement
An individual’s involvement with, satisfaction with, and
enthusiasm for the organization
Attitude Surveys
Eliciting responses from employees through questionnaires
about how they feel about their jobs, work groups,
supervisors, and the organization
Exit Voice
Behavior directed toward Active and constructive
leaving the organization attempts to improve
conditions
Destructive Constructive
Neglect Loyalty
Allowing conditions to Passively waiting for
worsen conditions to improve
Passive