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INFORMATION AND

COMMUNICATIONS
TECHNOLOGY/TECHNOLO
GIES
(ICT)
WHAT IS ICT?
• ICT, or information and communications technology (or
technologies), is the infrastructure and components that
enable modern computing.
• It is generally accepted mean all devices, networking
components, applications and systems that combined allow
people and organizations (i.e., businesses, nonprofit agencies,
governments and criminal enterprises) to interact in the digital
world.
•The term ICT is generally accepted to
mean all technologies that,
combined, allow people and
organizations to interact in the digital
world.
COMPONENTS OF ICT
• Software
• Hardware
• Transactions
• Communications
• Data
• Internet acces
ROLES OF INFORMATION AND
COMMUNICATION TECHNOLOGY
• reduce transactions costs and thereby
improve productivity
• offer immediate connectivity – voice, data,
visual – improving efficiency, transparency,
and accuracy
• substitute for other, more expensive means
of communicating and transacting, such as
• increase choice in the marketplace and
provide access to otherwise unavailable
goods and services
• widen the geographic scope of potential
markets, and;
• channel knowledge and information of all
kinds
FOUR KEY STRATEGIES
• creating inclusive • Involving the poor as
business models employees, entrepreneurs,
suppliers, distributors,
retailers, customers, and
sources of innovation in
• developing human financially viable ways.
capital • improving the health,
education, experience, and
skill of employees, business
• building institutional• strengthening the industry
capacity associations, market
intermediaries, universities,
governments, civil society
organizations, and grassroots
groups who must all be able
• helping to optimize
to play their roles effectively
the “rules of the
within the system
game”
• shaping the regulatory an
policy frameworks and
business norms that help
determine how well the
SIGNIFICANCE OF ICT
• They range from highly automated businesses
processes that have cut costs, to the big data
revolution where organization are turning the
vast trove of data generated by ICT into
insights that drive new products and services .
• It also brought automation and robots that
displace workers who are unable to transfer

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