REQUIREMENTS

ALAN DANIELS
THE BOEING COMPANY
General Assembly
Atlanta, Georgia USA
May 16, 2019
©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
 IAQG Requirements Team
IAQG Leader: Alan DANIELS (Boeing)
AAQG Leader EAQG Leader APAQG Leader
Buddy CRESSIONNIE Mark HEATON-WATTS Tatsuya SHIRAI
(ASD Expertise) (Rolls-Royce) (Kawasaki Heavy Industry)

IAQG Document Representatives IAQG Document Representatives

9100 : Alan DANIELS (Boeing)
9101 : Brian GEER (Lockheed Martin)
9102 : Carl ZIMMERMAN (Spirit AeroSystems)
9103 : Andre LACROIX (Ariane Group)
9104-1 : Tim LEE (Boeing)
9104-2 : Tim LEE (Boeing)
9104-3 : Eric JEFFERIES (Bell Helicopter)
9107 : Ed BAYNE (Boeing)
9110 : Akim BOUAKIL (Airbus)
9114 : Ed BAYNE (Boeing)
9115 : Raymond WRIGHT (Raytheon)
9116 : Michael SHAW (Bell Helicopter)
9117 : Chris ROBERTS (Boeing)
9120 : Elizabeth WALTERS (Boeing)
9131 : Antonio SALDANA (Airbus)
9132 : Craig MANERS (Rolls-Royce)
9133 : Ian STEVENSON (Rolls-Royce)
9136 : Bernard LAURAS (Airbus)
9137 : Lionel MARTIN (Airbus)
9138 : Dan FITZSIMMONS (Boeing)
9145 : Deborah OBERHAUSEN (PW/UTC)
9146 : Matt BARRON (Boeing)
9147 : Jerome AUPHAND (Airbus)
9162 : Mark VOGEL (Parker)
2
 IAQG
INITIATIVE AND REVISION STATUS

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
5
 Initiative and Revision Stages
Sust Stud
Standar ain - 5 Yr y - De Bal Pub
Title Publ Revie App vel
d ishe w rova op lot lish
d l
QMS - Requirements for Aviation, Space and Defense 09/202
9100 Organizations X 1
QMS Audit Requirements for Aviation, Space, and Defense 11/202
9101 Organizations X 1
X
9102 Aerospace First Article Inspection Requirements 10/201
X
9
9103 Variation Management of Key Characteristics 08/201
X
7
9104-1 Requirements for Aerospace QMS Certification / Registration 01/201
X
Programs 7
9104-2 Requirements for Oversight of Aerospace QMS
Registration/Certification Programs
06/201
9
X

9104-3 Requirements for Aerospace Auditor Competency and Training 03/201

X
Courses 2
9107 Direct Delivery Authorization Guidance for Aerospace Companies X
01/202
3
9110 QMS - Requirements for Aviation Maintenance Organizations X
11/202
1
9114 Direct Ship Guidance for Aerospace Companies 02/201
X
9
QMS - Requirements for Aviation, Space and Defense 02/202
9115 Organizations - Deliverable Software X 2
9116 Aerospace Series – Notice of Change (NOC) Requirements 10/201
X
9

4
 Initiative and Revision Stages
Sust Stud
Standar ain - 5 Yr y - De Bal Pub
Title Publ Revie App vel
d ishe w rova op lot lish
d l
9117 Delegated Product Release Verification (DPRV) X 03/2021
9120 QMS - Requirements for Aviation, Space and Defense Distributors X 11/2021
9131 QMS - Nonconformance Data Definition and Documentation 08/2017 X
9132 Data Matrix Quality Requirements for Parts Marking X 05/2020
9133 Qualification Procedure for Aerospace Standard Parts X 04/2021
9134 Supply Chain Risk Management Guideline (Inactive) X N/A
9136 Root Cause Analysis and Problem Solving X 11/2021
9137 Guidance for the Application of AQAP 2110 within a 9100 Quality
Management System 05/2015 X
9138 Statistical Product Acceptance X 01/2023
9145 Advance Product Quality Planning (APQP) / Production Part
Approval Process (PPAP) X 11/2021

9146 Foreign Object Debris (FOD) X 04/2022

9147 NEW - Management of Unsalvageable Items TBD X
9162 Aerospace Operator Self-Verification Programs
X 11/2021

5
 2019 Requirements Project Status
Stat
Standard Standard Title us
9103 Variation Management of Key Characteristics
9104-001 Requirements for Aerospace QMS Certification / Registration Programs
9104-003 Requirements for Aerospace Auditor Competency and Training Courses
9131 Nonconformance Data Definition and Documentation
9147 Management of Unsalvageable Items (unpublished)
9102 Aerospace First Article Inspection Requirements

Requirements for Oversight of Aerospace QMS Registration/Certification

2 9104-2
Programs
0
1 9114 Direct Ship Guidance for Aerospace Companies
9
9116 Notice of Change (NOC) Requirements

Complete On plan Off plan, but recoverable Off plan, not recoverable
6
 Requirements Activity
Atlanta Team Activity – Relevant, Effective, Improved
 9100 QMS - Future Concepts, Assessment and Improvement Maturity
Model (AIMM), Regulatory Correlation Matrix
 9101 QMS Audit - Deployment support material (Clarifications,
Forms)
 9102 First Article Inspection - 5 year review - Complete
 9103 Key Characteristics - Ballot draft is in work
 9104-1 Certification - Revision is in development
 9104-3 Auditors - A new CD/ballot draft is being developed
 9115 Software - Working on a proposal for Non-deliverable Software
 9116 Notice of Change - 5 year review - Complete
 9147 Unsalvageable Items - Comment disposition - Complete 9
 IAQG STANDARDS
REVISION PROCESS

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
10
 Revision Summary - 2019
Considerations - clarity, consistency, resolution, improvement
4 standards have a 5 year review requirement beginning in 2019
 9102 Aerospace First Article Inspection Requirements – Carl Zimmerman IDR
– Decision made to launch a revision
 9104-2 Requirements for Oversight of Aerospace QMS Registration/
Certification Programs – Tim Lee Marie-Laurence Petit IDR
– Decision made to launch a revision
 9114 Direct Ship Guidance for Aerospace Companies – Ed Bayne IDR
– Decision made to launch a revision
 9116 Aerospace Series – Notice of Change (NOC)
Requirements – Michael Shaw IDR
– Decision made to launch a revision
Accepting Team Members 9
 Revision Look Ahead - 2020
Considerations: clarity, consistency, resolution, improvement
4 standards studying revisions in 2019-2020
 9101 QMS Audit Requirements will be starting their 5 year review early in
order to align with the 9104-1 revision – Brian Geer IDR
 9115 Deliverable Software is studying launching a project to develop Non-
deliverable Software material – Ray Wright IDR
 9132 Data Matrix Quality Requirements for Parts Marking 5 year review
requirement in 2020 – Craig Maners IDR
 9137 Guidance for the Application of AQAP 2110 has completed its 5 year
review and will be launching a revision – IDR Lionel Martin
10
 105.2 Revision Form Appendix C
9101 QMS Audit 9102 First Article

9104-1 Oversight of QMS 9116 Notice of Change 9114 Direct Ship

9
 Revision Look Ahead - 2121
Considerations: clarity, consistency, resolution, improvement
9 standards have their 5 year review occurring in 2021
 9100 QMS Requirements – Alan Daniels IDR
 9101 QMS Audit Requirements – Brian Geer IDR
 9110 QMS Maintenance – Akim IDR
 9117 Delegated Product Release Verification – Chris Roberts IDR
 9120 QMS Distributors – Liz Walters IDR
 9133 Qualification Procedure for Parts – Ian Stevenson IDR
 9136 Root Cause Analysis and Problem Solving – Bernard Lauras IDR
 9145 Advance Product Quality Planning (APQP) / Production Part Approval
Process (PPAP) – Deborah Oberhausen
 9162 Self-verification – Mark Vogel IDR
Green – Start 1 year early Red – Delay 1 year (5 year review on schedule)
17
 IAQG
NEW STANDARD INITIATIVES

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
13
 Initiative Summary
New Requirement Team initiatives:
 No new initiatives proposed
– Potential - Non-deliverable software
– Potential - Supplier quality

19
Requirements Team - Atlanta 2019

30 Attendees 20
 9100 SERIES TEAM

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
16
 IAQG 9100 Series Team
Alan Daniels Wayne Johnson
Roberto Ciaschi - IAQG AIMM 9100 IDR – Team Leader 9100 Scribe
Boeing IAQG

Buddy Cressionnie Thierry Coutand Hiroshi Shuto

9100 AAQG SDR 9100 EAQG SDR 9100 APAQG SDR
ASD Expertise Airbus Mitsubishi Heavy Industries

Jim Clifford Alfio Mantineo Jinfeng Geng

9100 AAQG Representative 9100 EAQG Representative 9100 APAQG Representative
United Technologies Corporation European Space Agency Aviation Industry Corporation (AVIC)

Kim Roy Pete Cracknell Tatsuya Shirai

9100 AAQG Representative 9100 EAQG Representative 9100 APAQG Representative
Triumph BAE Systems Kawasaki Heavy Industries
Integration of Standards
Brian Geer Akim Bouakil Ray Wright
9101 IDR 9110 IDR 9115 IDR
Lockheed Martin Airbus Raytheon

Amy Cochis Liz Walters Stuart Anthony

91009100
SMESME 9120 IDR 9100, 9101 SME
UTCUTC Boeing IAQG
©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
17
 9100 Series Activity in Atlanta
 9100 Series Team focus – 3 Projects (closed session)
̶̶Develop a Assessment and Improvement Maturity Model
(AIMM) - Roberto Ciaschi
̶̶9100 Correlation to Regulatory Requirements - Stuart Anthony
̶̶9100 Series Future Concepts - Alan Daniels, Buddy Cressionnie

 9100 Series Team focus (open session)

̶̶Interactive session on 9100 Series proposals
̶̶9100 Series Team Projects
̶̶Information and communication improvements 18
 Aerospace Improvement
Maturity Model (AIMM)
Purpose:
 Go beyond 9100 compliance and effectiveness to
organizational maturity
 Offer to organizations a tool to set clear targets for
improvement
 Enable better recognition of improvement
 Enhance motivation for improvement
 Increase level of quality of the whole aerospace industry

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
19
Level 5 -
AIMM overall concept
Organization is focused on being best –in-
Optimizing class, through continuous improvement,
efficiency and innovation of processes
Maturity Levels
Level 4 - The processes to achieve expected
Predictable outcomes are managed systematically,
based on quantitative targets and
measures
Level 3 – The processes to achieve expected
Deployed outcomes are defined and deployed
across the organization
Level 2 – The processes result in expected
Managed outcomes that are consistently achieved
and controlled, but mainly at project /
product level
Level 1 – Expected outcomes are achieved but in
Initial a reactive and not repeatable fashion

e nt
e ssm ix
s
y As matr
9100 Expected rit ria
t u e
outcomes a
M Crit
Standard

20
 AIMM Project Plan
Atlanta
Atlanta Berlin
Berlin Spring
Spring Spring
Fall 2020 Fall
Fall 2021
2021
2019
2019 2019
2019 2020
2020 2021
2021

Support docs & Tools

Batch development
Batch 1 B1 B1 B1
Batch 2 B2 B2 B2
Batch 3 B3 B3 B3
Batch 4 B4 B4 B4
Model incremental
publication
Release 1
Release 1 - 2
Release 1 - 3
Release 1 - 4

Draft Review Validate

21
 9100 to Regulatory Requirements
 Map the requirements of 9100:2016 to the current aviation
certification regulations

 Phase 1: Map 9100 to EASA Part 21 (EU Reg. 748/012 – Section A)

 9100 clauses aligned to EASA Part 21 paragraphs
 EASA Part 21 paragraphs aligned to 9100 clauses

 Phase 2: Map 9100 to FAA 14 CFR Part 21

– 9100 clauses aligned to FAA Part 21 paragraphs
– FAA Part 21 paragraphs aligned to 9100 clauses

 Phases 3-4: – Potential Mapping 9100:2016 to Part 145 (M) and AQAP 2110
22
9100 to Regulatory Requirements

23
 ISO & IAQG Future Concepts
Customer Experience
People Aspects
Change Management
Integration of Management and Business Systems
Technologies for Information (Alan Daniels)
Knowledge Management (Alan Daniels)
Organizational Culture (Buddy Cressionnie)
Ethics and Integrity (Buddy Cressionnie)
 Exploratory, no decisions have been made
 Options for guidance, new standards, requirements, training, general information
 Engaged with ISO to provide IAQG guidance and risk mitigation
24
 9100 Series Team - Atlanta 2019
Closed Session Open Session

11 Attendees 44 Attendees
30
 ANNOUNCING COMPLETION!
9131 REVISION
©The
2019 IAQG
IAQG
SUMMARY OF CHANGES
is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
1
Changes
SECTION CHANGE
RATIONALE
PARAGRAPH (Added text is underlined. Removed text is crossed out.)
Title and Various Changed "Nonconformance" to "Nonconformity" ISO 9000 prefers
Sections nonconformity.
Rationale Changed to "This standard has been revised in line with the 5 year cycle
required for IAQG documents. Changes have been made for alignment with
current ISO vocabulary, improved clarity of wording and differentiation of
requirements vs recommendations."
1.2 Application Changed "…. Accurate communication using various methods." to "… Specified that
accurate communication using various documented methods…" communication must be
documented, as verbal
communication, especially
with regard to waivers &
concessions, should not be
condoned.
3.6 Concession Changed "written authorization" to "documented authorization" Allows use of other
documented methods (e.g.:
electronic authorization)

2
Changes
SECTION CHANGE RATIONALE
PARAGRAPH (Added text is underlined. Removed text is crossed out.)
4. Requirements Added Note 3 to 4.1.b.: "While this standard provides requirements that Clarification on use of form
4.1.b cover the development of forms or electronic systems, exceptions for use of for more than one part
the form or system are allowed as permitted by the customer. For example; number.
where a process batch containing multiple part numbers is to be
dispositioned together, the first part number and associated fields would
be on the form and additional part numbers and those fields could be on
an attachment. (See 4.3)
"
4. Requirements Changed paragraph 4.3 to: "Attached files should shall be in a protected There was a contradiction in
4.3 format (e.g., pdf, tif, jpg), whenever possible. Where this is not practical, the original shall and should,
appropriate precautions shall should be taken to prevent inadvertent because if the first sentence is
changes to the attachments". shall (a requirement) then it
does not matter whether it is
practical or not.
The new wording was already
used in some sectors.

2
Changes
SECTION CHANGE
RATIONALE
PARAGRAPH (Added text is underlined. Removed text is crossed out.)
4. Requirements Changed complete paragraph 4.4 to: "Where file sizes are The use of file optimization tools is changed
4.4. constrained, file size optimization tool should be used. If a from requirement (shall) to
file compression is not capable of meeting file size recommendation (should), as they may not
constraints, the data exchange has to be agreed upon be necessary nor even useful or possible.
between both parties [e.g., via compact disk, USB flash drive, In some cases, even compressing the files
e-mail correspondence, direct access to data system]." will not be enough. In that case the
stakeholders should agree a way forward.
This was not contemplated (it was in the
sector versions).
5 Code Catalog Included Additive Manufacturing in paragraph 5 Table 1 Usage of Additive Manufacturing for
Table 1 P2 Section P2 aerospace products is growing and it was
not included in the list.
Appendix A The requirement is now that the field cannot be left empty. It A blank could always be an oversight. A "-"
No.4 Revision/Issue must have at least a "-" if there is no specific identification for is a positive statement of original issue.
the first issue.
Appendix A Added in the comments for box 7: "Only one Part Number See note on 4.1.b
No.7 allowed".
Appendix A, No. 20 Changed field No. 20 from Mandatory to Optional. Attachments are not always mandatory.

2
Questions

26
 Thank you Atlanta!

Thank you Sponsors!

©The
2019 IAQG
IAQG is a legally incorporated international not for profit association (INPA) with membership from the Americas, Europe and the Asia Pacific Region (Rev. 08-2015)
27