TiaTech USA Inc.

&
TiaTech Health Technologies India Pvt. Ltd.

TIANuMR MODULES
 TiaTech Ecosystem

 Virtual health information management system (HIMS)

 Our mission: Better care at a lower cost.

 Systems are fast, interoperable, store and sort large amounts of data on a secure cloud servers in an
intelligent health information exchange environment.

 Simplify patient-provider interactions and achieve it in a cost-effective manner.

 Modular systems that create ‘Big Data’ DB with analytical features

 Use Cases: in Clinical, Research, Educational with excellent ROI

 Next generation EHR & ERP solution (TiaNuMR)

 Pioneering Virtual Telehealth, DICOM viewers, Block Chain technologies, and work flow enabled
algorithms has made a ‘New Universal Medical Record’
 TiaTech Ecosystem
Our integrated Ecosystem is a workflow enabled management system that incorporates Telehealth, EMR, Charge
Capture, Coding , Personal Health Portal and Modular Enterprise Resource Planning (ERP) services to provide a holistic,
scalable health management system (HMS) for care providers of all sizes.

TiaTele
Telehealth Portal

TiaCare TiaCoder
Personal Health TiaNuMR Virtual Coding &
Quality Metrics
Portal
Database

TiaMD
Integrated EHR
TiaNuMR MODULES
1 Appointment System : Online & Offline 17 Indent Management
18 Reports Module
2 Front Office
19 Administrative Console with Revenue Dashboard
3 Queue Management
20 Doctor Pay Out Module
4 General Billing 21 Laboratory Information System
5 Cash Module 22 Radiology Information System
6 Enquiry 23 Medical Records
7 Casualty & Emergency Management 24 Infection Control Module
25 Blood Bank
8 Bay Management Module - Vital Station Automation
26 Ambulance Management System
9 Doctor’s Module ( EHR )OP & IP 27 Operation Theatre Management
10 Insurance Management 28 Automated Discharge summary generation
11 Pharmacy Billing 29 SMS Management
12 Purchase Store and Inventory: 30 TiaImage (PACS)
31 Tally Integration / Accounts Module
13 1. Pharmacy Store Management
Human Resource Management (Employee Portal,
14 2. General Store Management Employees data with documents, Shift Management,
15 In-Patient Module with Automated Discharge Billing 32 Leave Management, Attendance Management, Payroll,
Salary Advance and Loans, Incentives, PF, ESI, TDS, PT,
16 Nursing Module WPS)
TiaNuMR MODULES
33 CRM for patients (Daily patient communication and feedbacks - Net promoter score)

34 House keeping module

35 Asset & Maintenance
36 QC module for quality department (NABH or JCI indicators)
37 Mortuary system
38 Lab QC module for Regents and test

39 Linen & Laundry Management

40 Tool for Business development department

41 Address book for communication (Doctors and patients) - linked to business promotions

42 Media Management
43 Website Management
44 Complaint Management System
45 Digital Signage
46 Bio Medical & Waste Management
47 CSSD

48 HR- Recruitment , Performance & Appraisal , Training, Exit Interview, Job Portal
Front Office Automation

Features
Industrial Touch Screen
Camera BP Machine

Cash Remitter
Laser Printer
Barcode Reader
ID card printer
Thermal Printer
Pulse Oximeter

Functionality
Registration
Renewal
Billing (Front Office,
Pharmacy, Lab & services) Thermometer
Cash Collection
Report & Prescription
Printing
ID card printing
Height & Weight
Enquiry
Kiosk
 Benefits

1. 30% to 40% Reduction in Staffing 2. Additional revenue from Vital station

Example: Example:
20 number can be reduced to 12 Rs.10 from each Patient. 500 patients per day.
Savings in a year = 8 * 12500 * 12 = INR 12,00,000.00 Additional Revenue every year = 10 * 500 * 25 *12
= INR 15,00,000.00

3. Convenient workflow for Patients

ROI in 6 months
 BUSINESS OPPORTUNITIES USING TiaTele

1. Doctor Referral Program 2. Connectivity to Apartment & Housing complex

Network of 100 Doctors can bring minimum 2500 referrals per Example:
month bringing a minimum revenue of INR 25,00,000.00 to INR In a 100 Apartment complex
2,50,00,000.00
Minimum Pharmacy Sale : INR 100,000.00 per month
Additional revenue from Labs (onsite sample collection)
3. Connectivity with Corporates & Institutions Patient Health Application
Health Check Ups

TiaMD for GP’s

BASIC FEATURES Monthly Cost
Front Office INR 1500
Billing and Cash ROI
EHR for Patient Record Management 3 to 4 Patients from a GP
CIMS
Tele Connectivity
Connected Ecosystem

APARTMENT
Tele Opthalmology

EHR
TIANuMR MODULES IN DETAIL
REGISTRATION & APPOINTMENT SYSTEM

The Registration and Appointment scheduling module is an efficient patient management system that eases
capturing of pertinent information of the patients. The scheduling of patient and Physician appointments can be
done from this module. The details about schedule of a Physician, slots available in his schedule, scheduled slots,
blocked slots, tracking of patients and their visits, scheduling appointments for unregistered patients and
emergency patients can be viewed effortlessly.

OFFLINE MODES:
FRONT OFFICE
TELEPHONIC BOOKING
KIOSK

ONLINE MODES:
TiaCare HEALTH PORTAL
MOBILE APPLICATION (iOS & Android)
WEB APPLICATION
QUEUE MANAGEMENT – A COMPLETE SOLUTION FOR DIGITAL SIGNAGE
Digital signage is a network of customizable displays that can be controlled electronically using a computer,
allowing content to be changed remotely for the most targeted messaging possible. Digital signage is used many
places such as the mall, restaurants, hospitals, universities, and lobbies. It’s a great tool for marketing a new
product, promoting brand awareness, communicating with staff or students, and engaging just about any audience
in your space.

USAGE IN HOSPITAL
Promotions:-
Digital signage can be used in promotions like Health Checkup & Other Packages, Expert Doctors & Departments
Information, Hospital Facilities, Medical Tourism Related Promotions, Dental/Optical/Plastic Surgery related
promotions
Informing:-
Ensuring staff, medical students and patients are up-to-date with latest information and answer common health
and surgery questions thereby achieving improved staff productivity, better patient health and earlier patient
awareness of health problems. Digital signage plays an important role in updating the people about all the services
such as,
Token list in OP Area,
Surgery status in OT Waiting Area,
OT schedule details inside Operation Theatre,
Meeting/Training Schedules near Conference/Training Rooms,
Doctors availability status
QUEUE MANAGEMENT – A COMPLETE SOLUTION FOR DIGITAL SIGNAGE

Emergency Alert:-
The speed with which a digital signage network can disseminate instant messages throughout a large hospital
can be literally a lifesaver when a serious emergency arise.
Patient Waiting Experience:-
In addition to getting information, patients can have something to watch that will keep them entertained and less
annoyed frustrated by the long wait times they may be
Way finding:-
Way finding kiosks help patients and visitors navigate around a healthcare facility without having to ask for
directions
Hospital Canteen Menu:-
It can be used to display menu in canteen

CONTENT TYPE SUPPORTED

• Images • RSS Feeds
• Videos • Data List such as excel sheet
• External website links • Dynamic Data from external sources such as API/Excel
• Social media pages such as FB,Twitter and • PPT ETC…
youtube
BILLING AND CASH

This module facilitates cashier and billing operations for different Outpatient and Inpatient categories. It provides
automatic posting of charges related to different services like bed charges, lab tests conducted, medicines issued,
consultant’s fee, food, beverage and telephone charges etc. The system is tuned to capture room and bed charges
along with ancillary charges based on the sponsorship category.

Salient Features Include:

• Payment modes/details
• Patient billing details
• Sponsor conversions
• Part bill generation
• Multi sponsor billing
• Multi currency payment
• User-defined billing cycles
• Cash collection dashboards
INFORMATION DESK / ENQUIRY

This module deals with all types of enquiries received in regard to the hospital and in regard to the patients who
are admitted or registered.

Salient Features Include:

• Patient enquiry
• Appointments enquiry
• Investigation appointment enquiry
• Consultants enquiry
• Investigation enquiry
• In-patient enquiry
• Tariff information
• Packages information
• Estimates
• Visitor pass management
CASUALTY AND EMERGENCY MANAGEMENT

This module deals in taking care of patients from the time they arrive in the casualty till the time they are
transferred to a department in the hospital for further treatment. This module sends alerts to the corresponding
departments, captures all the relevant data on patient’s condition at the time of arrival and the course of action
undertaken, and in turn helps in the planning the further treatments and procedures.

Casualty and emergency module is integrated with Tele Medicine functionalities.

Salient Features Include:

• Capturing of whatever basic patient demographic information is available at the time of registration of
the casualty and updating the same when fully available
• Online connectivity to Doctors using Tele Medicine applications
• Doctor scheduling and emergency workflow management
• Lab test reports
• Diagnosis
• Service orders and bookings
• Pharmacy/surgical details
• Statutory forms and reports etc.
BAY MANAGEMENT / VITAL STATION AUTOMATION

Capture vitals before patient reaches the Doctors room

using wireless vital measuring equipment's and
Stethoscope.
BP Machine

Pulse Oximeter

Thermometer

Height & Weight

Stethoscope
IP AND OP EHR FOR DOCTORS - TiaMD and TiaCoder

The CPOE (Computerized Physician Order Entry system) and speech to text is a part of the workbench where the
Physician can record the patient symptoms, diagnose, and order treatment plans. The user interface has been
designed such that all the key information about the patient such as medical observation, lab results, radiology
images with results, and all other relevant information can be viewed and entered in a single screen or using
minimum number of clicks.

PLATFORMS:-
MOBILE APPLICATION (iOS AND ANDROID)
WEB APPLICATION
PHARMACY INFORMATION SYSTEM

This module deals with the retail sale of medicines to general customers & OPD patients, and issue of medicines
to the in-patients in the hospital. Its functions include online drug prescription and inventory management and
billing of drugs, surgical and consumables.

Salient Features Include:

• Provides a comprehensive online list of available drugs for the doctors

• Displays alternative drugs for the non available drugs
• Supports interfacing with drug databases like CIMS and DOCTOR FIRST
• Auto-generation of alerts when minimum stock levels are reached
• Online requisition for stock order from the main store
• Provision to manage consignment items
• Barcode/RFID for the items
• Can be interfaced with Pneumatic tube for dispatch
• Drug allergy alerts
RADIOLOGY INFORMATION SYSTEM
This module facilitates management of the workflow of radiology services and equipment, in addition to
supporting entry of work records and reports. The ultimate objective is to store all patient images, scans, and ECG
graphs in the system or as electronic files due to its integration with PACS, thereby eliminating the unnecessary
retrieval and dissemination of films. This module also has tele-radiology facility wherein a radiologist can remotely
access DICOM files using our mobile and web application for reporting

Salient Features Include:

• Interfaced with EHR

• Billing using radiology orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility, test, and modality
• HL7 message generation for patient creation, order creation
• Requisition status change
• Report entry using templates
• Reporting with HL7 message generation and send it to PACS
• Prints with NABL standards
• Access previous lab results based on tests
• Dashboard for TAT
• Dashboard for work in progress
• Speech-to-text for radiologist reporting
LABORATORY INFORMATION SYSTEM
his module is used by the pathology lab to record and disseminate the information regarding the tests performed.
The laboratory department receives online orders from doctors and also allows laboratory personnel to generate
requests.

Salient Features Include:

• Service and test setup
• Diagnostic packages using different tests
• Billing using lab orders from clinical module
• Requisition generation from lab order/bill
• Requisition creation based on facility wise, test wise, sample type wise
• Sample collection process
• Interfacing with lab analyzers
• Results fetching from analyzer data
• Results recheck process
• Results authorization
• Redo process from sample collection
• Prints with NABL standards
• Access previous lab results based on tests and UHID number
• Lab reagents and kits inventory management
• Dashboard for authorization
• Dashboard for TAT
• Dashboard for work in progress
• Analysis dashboard based on parameters and tests
INSURANCE

This module is integrated to the inpatient management module. Reports of the patients admitted under different
insurance companies can be taken separately. Various options are provided to take detailed bills.

Salient Features Include:

• EDI interface with insurance / billing company
• Biller Portal
• Charge capture solution
• ICD10 coding
PURCHASE STORE AND INVENTORY

The General and PharmacyStores module has been designed to cater to all the needs of the hospital staff in
carrying out their duties with the aid of items being made available from the General Stores and Pharmacy
department. The procurement cycle of the items from the suppliers to issuance of the same to the end users has
been covered.

Salient Features Include:

• Master pages to create Groups, Sub-Groups, Units, Suppliers, and Items
• Ability to create templates for different forms of item purchase
• Quotation entry and comparison
• Purchase order for cash, non-stock items, emergency purchase, service
• Sub-store operations and departmental cycle from request, queue, approval, and transfer
• Ability to issue to other hospitals and return from other hospitals
• Physical stock adjustments
• Handling of expired items with return to suppliers or destroy of expired items
• The Supplier master record creates a sub-ledger account in financial accounting
• External hospital stock issues and receipt
• Stock requisitions from sub-stores and corresponding management
• Purchase order generation
• Supplier management and supplier payment bucket facility available
INPATIENT MANAGEMENT

This module commences when the patient is being registered and allotted a bed in the ward. It deals with the
complete treatment and services provided to the patient during his/her stay in the hospital.

Salient Features Include:

• Conversion from OP to IP
• NABH/JCI standards in registration process
• RFID wrist band for tracking of patient in the hospitals
• Bed allotment
• Inter-departmental consultation
• Bed transfers
• Requisition of drugs and consumables from the pharmacy
• Raising investigations and report viewing
• Maintenance of billing sheets for patients
• Dashboard for billing activities/audit
• Dashboard for quick links (counts, revenue, discount etc)
• Discharge billing and summary
NURSING MANAGEMENT

This module offers the window to nursing or ward staff and facilitates them to manage their wards on a floor.
Special units like ICU and OT are practically and effectively managed and the module also tracks all services
given to a patient connecting to their wards.

Salient Features Include:

• Access to patient administration system

• Ability to link in with the order communications
• Notification of patient’s pending arrival, current status, etc
• Comprehensive charts to monitor the patient’s condition
• Real time test, procedure and medication ordering to the concerned departments
• For surgery, the theatre schedule is notified, together with any preparation required
• Ability to record admissions, discharge and transfers at the wards to update the bed census
• Confirm location of the patient and to notify ancillary departments such as dietary
• Communicating with departments such as housekeeping, maintenance, security, etc
• Procedure notes
• Nursing notes
INTERFACE MANAGEMENT

We provides a provision for interfacing with various digital equipment's and external software which are used in
healthcare operations. These include laboratory equipment's such as bio analyzers, monitoring equipment's that
are used to monitor the vitals of a patient, digital camera for storing captured patient photographs, radiology
equipment's using PACS technology and interfacing with Tally ERP for Accounts and Finance management. These
digital equipment's and software can be interfaced with our application to fetch data from these instruments and
save them in the system against particular patient.

Equipment's & Software that can be interfaced are:

• Tally ERP
• X-Ray Machines
• Ultrasound Machines
• Digital Bio Analyzers
• VCT Scanners
• MRI Scanners
• Abbott Point of Care
• Bosch Fundus Camera
• ICU Monitors
• Other Medical Equipment's
OPERATION THEATRE MANAGEMENT

This module tracks all surgeries that take place in the hospital. Right from scheduling the operation, managing
the surgery team, recording the surgery details to checklists associated with a surgery; it manages in advance
and prepares for a surgery or operation by keeping the records of all items required during the operation. It
enables an electronic consent of the patient or the relatives. It also maintains the data on preoperative and
postoperative conditions of the patient.

Salient Features Include:

• Accurate scheduling of the operations with flexibility in managing bookings

• Pre operative checklist
• Time out document
• Anesthesia record
• Operation record
• Inventory and stock management of the OT
• Sterilization schedules, checks and audits
HUMAN RESOURCE MANAGEMENT

This module takes care of the complete working of the human resources management in the hospital from the
time candidates apply for a job till the time they resign. It includes a variety of activities like deciding what staffing
needs you have, recruiting, training and conforming to various regulations, maintaining shift rotation, and
delivering reports on workload on an individual.

Salient Features Include:

• Interface with biometrics for daily attendance

• Leave management
• Duty roster
• Overtime management
• Salary, PF, TDS, loans management
• Pay slip generation through intranet portal
• Bonus and incentive management
• Outsource employee management
REPORTING MODULE AND STATISTICS

This module provides information to the management to help them take the right decisions. It helps in measuring
the performance of each department in the hospital. Data can be mined as per the analysis required.

Salient Features Include:

• Privilege dashboards for the department heads to monitor and measure performance
• Top management dashboards
• Clinical dashboards
• Facility for exporting the data into various formats like Excel and PDF
• Department-wise revenue details
• Quality indicators as per NABH and JCI requirements
• Easily customizable reports as per the management’s needs
• Auto-scheduler for generating the reports and sending the reports by Email
• SMS alerts generation
• Operational business reporting for work reports
DIETARY MODULE

This module lets the dietician prescribe the most suitable diet to any given patient, based on his/her medical
condition, as instructed by the physician. It also allows the maintenance of meal scheduling, customizing meals
as per patient meals and recording of individual meal orders.

Salient Features Include:

• Allows the user to create the food items groups and food items available in the hospital kitchen
• Captures the calorie count as well as the nutritional information of all food items
• Facilitates capturing of recipes that are made up of food items or other recipes and their proportionate
quantities.
• Charts for maintaining the nutritive information of different food stuffs
• Creation of a meal plan for the kitchen by the dietician in the system for breakfast, lunch and dinner for
any given period of time as per the requirements of patients
• Generates an order for the kitchen providing a list of items to be prepared for each day, based on the
requirements of the patient
CSSD MODULE

CSSD module enables users to have the inventory information of items that need to be sterilized, in the form of
packs/sets or individual quantity, by keeping track of such items received/issued to departments like OT, Cath Lab,
ICU, Emergency and Ward in the hospital

Salient Features Include:-

• Master Pages for Items, Trays, Templates, and Checklists
• Sterilization Queue screen to perform all the daily activities with respect to CSSD
• Scheduled maintenance of sterilization of trays and items
• Monitoring of the quality of sterilization
• Capturing of date and timestamps for effective monitoring of turn-around-time
QUALITY AND INFECTION CONTROL

The Quality and Infection control module is used to track all cases of incidents and infections in the hospital with
a workflow for escalation based on severity. It is fully integrated with the other modules of Tiatech and allows
seamless transfer of information

Salient Features Include:-

• Incidents can be related to patient, staff, visitors or others
• Incident queue with status
• Incidents can be filtered based on incident type, date range and reporting department
• Escalation to higher levels for comments, if required
• Classify an incident according to category and subcategory based on the severity of the incident
• Infection cases reported consists of Doctor marks the diagnosis as Infection during Medical observation
(IP/OP) or at a later stage, Positive microbiological cultures (OP and IP), Direct reporting by nurse and doctor
in case of IP (notifiable diseases)
ASSET AND MAINTENANCE MODULE

The Fixed Assets Module deals with all the activities that are related to the Fixed Assets in a hospital. This module
handles all the assets of the hospital and covers functions like identifying an item as a fixed asset and then
allocating specific depreciation on that asset, managing the movement of the asset, maintenance of the asset,
revaluation and disposal etc. are monitored regularly. Asset adjustments, Asset Transfer, Asset revaluation, Asset
Disposal is possible in this module.

The module lists down all the machineries maintained by the hospital and the preventative schedules along with
the due dates. Any breakdowns on part of the machinery and other functionalities would also be recorded in the
system. Provision to capture details such as spares used for service and man hours consumed to arrive at the
total cost of the maintenance activity is also available.