BS ICT SOLUTION

General Presentation
On ICT for Company

2019
 This presentation and Finally the
recommendation given after visiting your
company is free of charge, only contact us:
Email:- gmanager@bsictsolution.com or
Telephone:- +251933664368/ 0912188099
Address Selam City Mall 3rd floor No:-314
 Topics to be covered

1. Introduction
2. Working safely with your computer
3. How to keep your computer's security tight
4. types of maintenance in computer?
5. Benefits of Computer Networking
6. Why Does Your Business Need an Online Presence?
7. The Advantages of Having the Internet at Work
8. Advantages of Using Antivirus Software
9. Free vs Licensed Antivirus
10. Backup of Data & Files – Why it is Important?
11. Security
12. ERP(Enterprise Resource Planning) System
13. Benefits of Implementing ERP Software
 Introduction
• The main objectives of this presentation is to give briefing for the company
owners from small to large businesses the use of Technology advantage for
there company.
• It is becoming clear that without using technology in there companies,
getting expected revenue from the products they give or the services they
provide is less.
• Using technology it will increase there revenue, enable them to use there
employees effectively, increase product / service qualities.
 Working safely with your computer
Chair and posture
• Sit with your bottom back on the chair rather than sitting on the front edge. Periodically check
your posture to ensure you are not sitting with your chin poked out.
• The longer you sit the poorer your posture is likely to be - be diligent in taking your breaks.
Desk
• Sit close to the desk when working at the computer so that your arms are by your side with your
elbows near your waist.
• Keep your desk clear of clutter to avoid awkward working positions.
Keyboard
• Poor typing skills can lead to neck and arm pain. Improve your skills with an online touch typing
course if necessary.
• Use a free floating posture for keying - do not fix wrists to the desk.
• Keep the keyboard flat for straighter wrists.
• If you are reading your screen and not keying rest your hands in your lap or by your side rather
than keeping them on the keyboard.
Mouse
• Your hand should be relaxed on the mouse in a neutral position. Do not grip the mouse
tightly.
• Don't leave your hand on the mouse if you are not using it.
• Use keyboard short-cuts to reduce the amount of mousing you do.
• Do not fix your wrist to the desk when moving the mouse. Rest your wrist on the desk
when not moving the mouse
Gel wrist supports
• These supports can be useful to assist a straight wrist position but they also have the
potential to aggravate injuries if used incorrectly. Ensure the gel support is not higher
than the keyboard or mouse, and do not rest wrists on these while keying and mousing.
Monitor
• Check that you are working with your screen directly in front of you.
Document holder
• Place any documents you need to view while working at screen on a document holder
rather than on the desktop.
Telephone
• If you have frequent telephone use or need to use the computer while on the phone use
a headset. Do not cradle the phone between your shoulder and your ear.
Breaks
• Take a posture and movement breaks for a few minutes every 30 minutes of seated
computer work.
• Your eyes need a visual break every 20 to 30 minutes where your focus is changed from
your screen to a distance of at least 3m away.
Lighting
• Adjust blinds as necessary to keep even light levels around your screen.
Visual health
• Have an optometry assessment every two years to prevent problems related to visual
strain.
Safe storage
• Stand to access heavier folders on shelves above your desk rather than reaching and
lifting at shoulder height. Keep heaviest and most frequently used items on shelves
around waist height (between shoulder and mid-thigh).
 How to keep your computer's security tight
Patch, Patch, PATCH!
An unpatched machine is more likely to have software vulnerabilities that can be
exploited. Turn on automatic updates:
Install protective software.
Once installed, schedule software(Antivirus) to regularly scan and update your virus
definitions automatically.
Choose strong passwords.
Strong passwords use a combination of letters, numbers, and special characters. Create a
unique password for each account.
Back up on a regular basis.
Scheduling routine backups can protect you from the unexpected. Always keep a few
months' worth of retrievable backup.
Control access to your machine.
Don't leave your computer in an unsecured, public area, especially if you're logged on.
The physical security of your machine is just as important as its technical security.
• Use email and the internet safely.
Be suspicious of attachments, links, and forms in emails that come from people you don't know,
or Avoid untrustworthy (often free) downloads.

• Use secure connections.

When connected to the internet, your data can be vulnerable while in transit.

• Protect sensitive data.

Securely remove sensitive data files from your hard drive, especially when recycling or
repurposing your computer. Protect sensitive files using the encryption tools built into your
operating system.

• Use desktop firewalls.

Mac and Windows computers use basic desktop firewalls to protect your computer files from
being scanned. Make sure they are properly configured.

• Most importantly, stay informed.

Stay current with the latest developments
 types of maintenance in computer?
• What is maintenance in computers?
• Computer maintenance is the practice of keeping computer in a good state of repair.
The maintenance of the computer always includes its software and hardware.
• Types of computer maintenance
There are four types of PC support:
• Predictive
• Preventive
• Corrective
• Evolutionary
Predictive maintenance

• The diagnostic tools monitor computer systems and check, whether the functioning is
normal. For example, such tools control and inform you about the temperature of the
CPU, battery levels, and many other features.

Preventive maintenance

• This type is used to prevent possible failures, improve the functioning of a system and
lengthen the life of various components in the computer. The benefits of this type of
maintenance are that it allows to notice weak points in the system and lead to a lesser
amount of repairs.

• If we are talking about hardware preventive maintenance, we mean the actual periodic
cleaning of equipment and its components.
Corrective maintenance

• If the preventive and predictive maintenance didn’t work and a problem with the computer
occurred, it’s time to turn to corrective maintenance.

• During the corrective support options, we also need to find out what caused the problem and fix
it.

Evolutionary maintenance

• The last type aims to develop the system of the computer so that the PC performs more
efficiently. Basically, we extend the computing resources that we have at our disposal. The laptop
is continually developing, and we have to catch up with the system, so it works well.

• The latter type of support concerns both software and hardware. Thus, we update the system and
also change various parts of the computer, if needed, for better performance.
 Benefits of Computer Networking
• If we run a growing business, we probably understand that quality IT solutions can be
crucial to company efficiency. And computer networks are one of the most important IT
solutions we can implement in our company.

• A “computer network” is just a multitude of connected computers. This allows the

computers in the network to share data and resources with each other.

• This is where computers connect directly to each other. They may also configure the
network to go through a central file server.

• Networking now also includes wireless systems of connection. This means that different
hardware in your business can be portable and still connected to your network. An
obvious example is a tablet or laptop that you may need to move with you to different
desks and meetings.
Computer networking can help your business grow

• A good computer networking solution can be very beneficial for your business.
It lets you store important business data in a centralized location. This allows the
various computers in the network to retrieve important data from the main
location.

• Computer networking enables employees to share ideas more easily and work
more efficiently. It increases their productivity and generates more income for the
company. More importantly, computer networking improves the way companies
offer their services to the world.
Cost-effective resource sharing

• A good networking setup will reduce the amount of money you spend on
hardware. How? By creating a computer network and sharing the hardware you
already have. ( e.g. Printer, scanner, storage, etc.)

• Buying additional printers for each of the unconnected computers costs you
money that you can invest in other things.

• File Sharing : walking around copying files to USB drives – with a computer
network this will be a thing of the past. Your employees will be able to simply
copy files to and from any other network computer as if it were on their own
computer.
Improving storage efficiency and volume

• First of all, you get the combined storage volume of all the computers in the network.
To illustrate this in simple terms, let’s do some simplified math. Let’s say that your
business has 20 computers with 2 terabyte drives each. When you network these
computers, you can say you now have 40 terabytes of combined storage.

• This is important because in a lot of businesses data gets used by multiple employees.
Let’s say there you have some generic branding graphic files. Each of your 20 employees
might use these files at different times. Without a network, you’d have to store a copy of
these files on each of the 20 computers. With a network, you only need to store the file
on one of those 20 computers, or a central server. Thereby reducing storage use by
2000%.

• Obviously, some date will be unique to an employee, and some will be central data that
others will and should access.
Freedom to choose the best computer networking method

• Setting up a business network used to be a lot more rigid “back in the day”. You had to
limit your network to “compatible computers” and hardware. Nowadays , can make all
of your hardware work well in a network. This means you can have different operating
systems on different kinds of devices. You can have android tablets, windows and mac
computers and iOS tablets all networking together.

Access flexibility

• The beauty of modern networking comes in its flexibility. You can take your tablet in a
meeting, and start a document. Then, you may move onto your own office computer and
continue working in the document, exactly where you left off. As your colleagues invite
you for a break, you may show them your document from your smartphone. All of this
is possible if the document resides on a central file server, and your network includes a
wireless connection.
Cut costs on software

• Many software vendors offer networked versions of their software. This means
that you can purchase a single license for this product and have it running on the
central server. The individual computers in that network can run instances of the
software without having to install a separate license.

Utilize a Centralized Database

• If you use a server-based centralized networking set-up, this offers many

additional benefits. Aside from the aforementioned centralizing of file-storage,
you may also utilize centralized data entry and retrieval. In less fancy terms this
means that you may create a central database that is accessible to all of your
employees on all of their devices.
Securing valuable information

• Company data can never be fully secure without protected access to network resources
and files.

• Use properly design security features on your network following the highest security
standards.

• You can choose the employees who’ll get access to sensitive data, equipment and other
resources of your company.

• Using a quality computer network, you can grant access to employees inside the
company, but also those who can access it from a remote area. Hence, you can connect
heterogeneous computing equipment located in another city, in a cohesive network.
Moreover, you can spread the critical information you want to share with your
employees, no matter where they are, almost instantaneously.
 Computer network benefits summary
• File sharing
• Resource sharing
• Sharing a single internet connection
• Increasing storage capacity
• improve communication
• Cost Minimize
 Why Does Your Business Need an Online Presence?

• In the digital age, it is absolutely essential for your business to have an online
presence. Whether it’s a website, an e-commerce platform, a social media page or
a combination of all three, getting your company online will reap major benefits.
Even if your company does not conduct business online, customers and potential
customers are expecting to see you online. If they don’t see you there, you could
be losing out on the opportunity to increase your customer base and get the word
out about your business.
Make it Easier for Potential Customers Come to You

• Today, if someone wants more information about a company, they’re most likely to do their
research online. Whether they’re specifically looking for your company, or they just want to find
any company that offers the products or services that your company offers, having an online
presence will give you a competitive edge. Potential customers will not put a lot of effort into
finding you, and they should not have to. A simple Google search should provide them with all
the information they seek.

Make it Easier to Showcase Your Products and Services

• The Internet gives businesses an effective platform for showcasing what they have to offer.
Whether it’s a portfolio and testimonials from clients on a website, or an album on a Facebook
page with photos of your newest products, it has never been easier to let the world know what
you have to offer. With a few simple clicks, your customers can see what you’re all about. They
can even do this outside of business hours! An online presence is an extension of your brand that
never sleeps.
Make it Easier to Build Relationships with Customers and Potential Customers
• Social media is all about building relationships. This is true for both individuals and
businesses.
• Social media gives your brand a voice – it makes your company more “human” and
relatable.
• Customers and potential customers can interact with your brand on a more personal
level.
• It also gives you the opportunity to truly get to know your customers. If everyone is
on social media except you, you are missing out on an invaluable opportunity to
connect and communicate with your target audience.
• Social media is one of the simplest, yet most effective ways to get persons interested
in your company and to form real relationships with real people.
Make it Easier to Market Your Brand

• Websites and social media platforms are excellent marketing tools. They are also some of the
most cost effective methods of sending out information to thousands of people. Online
marketing is extremely important for all businesses because it has a huge influence on the way
consumers make purchasing decisions. Moderns consumers have even indicated that they look at
companies in a negative light if they cannot find them online.

• Using the internet for marketing purposes allows you to overcome distance barriers. Persons
thousands of miles away can be learning all about your business with just a few keystrokes. The
“shareability” of social media allows your customers to easily spread the word about your
business to all their friends. Ultimately, online marketing gives you the opportunity to market your
brand in creative and exciting ways.

• Modern businesses must ensure that they are not left behind. An online presence is one of the
most important investments that a business can make. The benefits are endless!
The Advantages of Having the Internet at Work
• The Internet is one of the most exceptional innovations in the 20th and 21st centuries whose
significance in the business world cannot be overemphasized. Most organizations have embraced
the benefits of utilizing the Internet in their day-to-day work, making it an essential tool in
conducting business.

Competitiveness and Efficiency

• The Internet is continuing to change the business scene by changing the way people interact and
go about their work. Using the Internet in the workplace makes your business more competitive
and enhances the movement of assignments. It accelerates 24-hour communication through
technologies such as wireless devices and cellphones that can send and receive email at any time
of the day. Your workers can access their colleagues, data and documents while seamlessly
working from virtually anywhere. You can also download software from the Internet, some of
which is free, which can help you complete specific tasks.
Management and Leadership

• The Internet also has a positive impact on management and leadership. It enables you to
manage your workers without having to call each one of them to your office. You can
easily chat with your employees via common chat software such as Skype, Yahoo
Messenger, MSN Messenger, Google chat and Facebook. Using chat rooms also enables
you to control and manage your workers at any time from anywhere in the world.

Access to Information

• By having the Internet at your office, your workers gain access to an enormous volume
of information. This information can assist them in solving work-related problems and
increase the organization's productivity.

• By using search engines such as Google and Yahoo, and others they can also find any
data on almost any subject they are looking for.
Distance Learning

• The Internet has enabled distance learning as well as e-learning. It enables you to change
the method in which you conduct staff training and professional development of your
workers. Through online colleges and organizations that offer virtual staff training
schedules, your workers can be saved the expenses of having to travel to gain the
expertise to boost your business processes. Moreover, the time they spend away from
work while training can also be significantly reduced.

Surveillance and Work Supervision

• As an employer, you always have the legal right to supervise employees while at work.
The Internet increases the extent and ease with which you can monitor them. You can
set small digital cameras to work as webcams that generate images of your workers
whenever you are out of the office. Additionally, you can use software tools to track your
workers' net-surfing activity, as well as what they download from the Internet.
Mechanism for Innovation

• The Internet plays a critical role in catalyzing innovation. The Internet with its frequently
evolving standards has become a tool that enables innovations to be developed as it
offers new ideas and solutions to improve or implement a certain idea. The Internet's
architecture is primarily designed to support most innovations.
 Advantages of Using Antivirus Software
• Antivirus Software is data security utility which is installed in a computer system/PC with a purpose of
protection from viruses, spyware, malware, rootkits, Trojans, phishing attacks, spam attack and other
online cyber threats.

• Data is the most crucial and essential component of every organization, and no one would want to risk
the confidential data to the viruses approaching the computer system.

• Antivirus are recommended for every computer system to keep it secure from any unknown threats
approaching your computer system from the internet, external drives, CD/DVDs, Flash disks etc. and
keeps your confidential data secured.

Advantages of using antivirus software in your computer system:

Protection from Viruses & Spyware

• Antivirus has the primary job of detecting of viruses, spyware, malware and other unknown threats
and removing the same before they can do any harm to the data present in a computer system.
Protection from Phishing Attacks

• Phishing is termed as an unauthorized attempt by any third person or hacker to access the data present in
Nowadays with the intention of stealing the same or infect the data so that it can’t be usable to the user.

Provides Robust Web Protection

• various online cyber threats are affecting the data security of the computer. Antivirus software takes control
of the web activities limiting unauthorized access of any online threat.

Provides quick scan of removable device

• Antivirus Software provides the advantage of quick scanning of any removable device connect to the
computer system and scans it for any unknown threats.

• The external drives are opened automatically after complete scanning of the removable devices and
removing any unknown threats present in it.

Two-Way Firewall

• Antivirus Software provides two-way firewall protection which puts a check in every incoming and outgoing
data/mail through the internet and blocks the same if it finds something suspicious during transmission.
Block Ads and Spam Website
• most of the viruses and spam attacks are executed from the pop-up ads and other spam
website whose original intention is to steal confidential information from user’s
computer which could result in big financial losses.
Provides Password Protection
• Some a significant antivirus software provides the feature of password protection which
protects them from getting stolen by any third person or hackers.
Parental Control
• Antivirus Software also works as a monitoring tool for parents to monitoring what their
children are doing on their computer.
• They can get the activity logs of their children‘s activities and according talk to them.
This monitoring tool could be a big advantage for all the employers and allows their
employee’s efficiency to be increased.
Speed Up Your PC
• Antivirus software are developed in such a way that they don’t delay the system
performance.
• Rather they come with built in modules which automatically deleted unwanted files and
folders from the computer system, thus increasing its performance speed.
 Free vs Licensed Antivirus
Free antivirus

• software usually provides a minimum level of protection. It will scan for malware, and
often can perform automatic scans, too.

Paid antivirus

They typically offer more comprehensive security tools (such as parental controls and
identity theft protection) and more flexibility than a free antivirus package, but they have
fewer additional features than suites, which are intended to be one-stop security shops.

• One of the biggest drawbacks to going with a free product is the lack of technical
support. While most companies offer some sort of phone support for paying customers.
 Backup of Data & Files – Why it is
Important?
• Having duplicate copies of your most important information saved in a remote
location keeps it safe in case anything goes badly wrong with your computer.

There are a number of ways files can be lost unexpectedly.

• Computer crashes,
• Virus Infection ,
• Hard drive failure ,
• Physical computer damage.
• Theft.
Storage & Backup
One of the most important data management tasks is keeping backups of your
data. There is a real risk of losing data through hard drive failure or accidental
deletion.
• Remember to use the Backup 3-2-1 Rule
• 3 copies of your data - 2 copies are not enough
• 2 different formats - i.e. hard drive+tape backup or DVD (short term)+flash drive
• 1 off-site backup - have 2 physical backups and one in the cloud
Backup options
• Hard drives - personal or work computer
• Departmental or institution server
• External hard drives
• Tape backups
• Discipline-specific repositories
• University archives
• Cloud storage
 Security
Security needs to be considered for all copies of your data, including your working data set,
backup copies and archived copies.

• Network security
• Keep confidential data off the Internet
• Put sensitive materials on computers not connected to the internet

• Physical Security
• Restrict access to buildings and rooms where computers or media are kept
• Only let trusted individuals troubleshoot computer problems

• Computer Systems & Files

• Keep virus protection up to date
• Don’t sent confidential data via e-mail or FTP - use encryption, if you must send data
• Use good passwords on files and computers
 ERP(Enterprise Resource Planning) System
What are the Uses of ERP?

• Enterprise resource planning (ERP) systems are used by organizations looking to manage their
business functions within a centralized and integrated system. ERP is commonly used by
companies working within the supply chain to help keep track of all the moving parts of
manufacturing and distribution. However, ERP can be utilized by a number of different
industries including those in healthcare, nonprofit groups, construction and hospitality.
Organization needing to manage their staff, customers and inventory can all rely on ERP benefits.

• ERP stores all entered data into a single database, allowing all departments to work with the same
information. Additionally, all this data can be organized, analyzed and made into reports. ERP
systems bring together customer management, human resources, business intelligence, financial
management, inventory and supply chain capabilities into one system.
Why Use ERP?

More Money Saved

• ERP packages are still a big investment.

• ERP unifies many of the systems that may currently be fragmented in your organization.
From product development to accounts payable, your staff will be able to access all the
necessary tools for their job from one centralized system.

• By unifying systems, you help your staff utilize their time more efficiently. With ERP,
users don’t have to hunt down a piece of information across multiple systems. With the
central database, information is much easier to retrieve. Moreover, your organization
saves money with ERP by eliminating the need for users to be trained on several systems.
This not only reduces the amount of money spent on training but also reduces the
logistical effort involved.
Improved Collaboration

• generally, all systems improve collaboration in some way. As mentioned before, the
centralized database is an integral part of what makes an ERP unique. With this
database, you provide your company with a single source of truth to work from. This
reduces any errors brought on by working with the incorrect data, further reducing costs.

• Moreover, a central database reduces any hesitation or time-wasting during projects, since
all team members have access to the company-wide data they need. Additionally, there’s
no need to merge information across various systems or sources. Because all of the data
is compiled, stored, shared and accessed through a single system, there is no concern
about how accurate, complete or secure the data files are.

• This isn’t as easy to say if perhaps your team is entering the same client information over
and over again into several different systems. Without an ERP, you invite human error
into your processes when it could easily be avoided.
Better Analytics

• A central database of information also aids in improving your analytics and reporting. Since an ERP
records and stores all the data users input, it makes for an excellent business intelligence tool. As long
as your vendor provides strong functionality, ERP software makes it easier and faster for your team to
generate various reports. Reports that could take days of research and compilation without an ERP
takes just minutes.

• Most ERP systems provide a customizable dashboard so executives can see reports when they first log
into the system. The ability to have access to these reports quickly enables you and your team to make
better decisions more quickly. Lastly, reports typically come with access levels, ensuring only relevant
staff see valuable company data.

Improved Productivity

• With traditional methods, tedious tasks are completely unavoidable. Tasks like generating reports,
monitoring inventory levels, timesheet tracking and processing orders have historically taken employees
hours to accomplish. In addition to taking up time, these processes lower employee morale and open
yourself up to human error.
Happier Customers

• Managing your customers has never been so important. In our digital age, more and more people
are turning to the internet to receive advice on what clothes to wear, what food to eat and how to
live their lives. Most consumers trusting online reviews as much as they would a friend, previous
customer opinions are more impactful than ever.

• The best way to improve customer satisfaction is to provide client-centered goods and services.
• ERP provides this in a few different ways. First, most ERP systems are equipped with a customer
relationship management (CRM) tool or can be easily integrated with one. With an ERP, your
CRM has access to data across business functions.

• Along with contact information, an integrated CRM can show you details such as order history
and billing information. This enables your team to see your clients more holistically to gain a
better understanding of their wants and needs. The increased customer visibility helps you
formulate your sales strategy for improved lead generation.
Simplified Compliance and Risk Management

• As companies grow and do business in different countries, it can be difficult to keep track of all
the different regulations imposed on your business. Even local companies need to worry about
various environmental, information security and human resources regulations.

• Luckily, many ERP systems are built with these regulations in mind to help you maintain
compliance at every stage. Moreover, ERP software provides built-in auditing tools to assist with
documenting things like chemical use and tax provisions. This makes it incredibly easy to
formulate reports and send them over to the relevant governing body.

• Additionally, ERP systems often provide tools to manage risk. This solution’s enhanced reliability
and accuracy improve overall financial management since there’s less chance for errors during
accounting. Forecasting tools also allow users to predict events when it comes to demand, labor
and budget. With this information in hand, you can create more secure budgets, schedules and
product development plans.
Improved Inventory Monitoring

• A major challenge for growing companies is tracking and monitoring their expanding
inventory levels. ERP systems utilize barcoding, RFID(radio frequency identification)
tags and serial numbers to keep tabs on your inventory at every stage during the supply
chain. These tools help you keep track of inventory levels at different warehouses, which
items are in transportation and which items are on the shelves ready for consumers. The
increased warehouse visibility optimizes the pick, pack and ship process greatly, removing
all the guesswork.

• Inventory monitoring also boosts reporting, as tracking technologies provide more

accurate numbers. Users can configure custom KPIs(Key Performance Indicator) to
see which products move the fastest — showing greater demand — and which increase
carrying costs. With the greater precision provided by ERP, warehouse managers can get
real-time data on their inventory to make more accurate business decisions.
Improved Production Planning and Resource Management

• Along with managing your inventory, ERP systems also manage manufacturing. ERP provides
insight into all manufacturing operations including the shop floor. This enables users to optimize
production schedules, equipment and labor to maximize capacity.

• Additionally, ERP manages your Bill of Materials (BOM) and fixed assets. With this software,
users can easily create and edit BOMs along with keep track of all previous changes. Fixed asset
management allows users to schedule equipment maintenance to reduce unexpected downtime,
improving your profitability and supply chain relationships.

Bottom Line

• The importance of ERP systems far outweighs the initial cost, time and effort involved in
implementation if you choose the right solution. With enough careful research and thoughtful
consideration, you’ll find ERP software uses that provide all the benefits listed above painting a
picture for why ERP is important to a company.
Thank you
 Services given by our company
• 1. Computer Repair(Maintenance)
• 2.Computer Networking
• 3. software development
• 4.Website design and development
• 5. ICT consulting
• 6. Remote support