How to use Vivo Rewards

A Student Guide

Updated on Sep 2013

What are Vivo Rewards?

• Vivo Rewards are the new way to be rewarded as you progress through your
school life
• Teachers will award you with electronic points called Vivos – the new student
currency
• You can then spend your Vivos on an exciting range of products on the
Vivomiles.com website

• You will be given a personalised Vivo card, very much like a

bank card. Please copy and keep your personal details
securely at home
• You can check how many Vivos you have been awarded by
logging on to your account through the vivomiles.com
website or by using the Vivo app on your smart phone –
simply download this for free off your app store (Not to be
used in school)
How to earn Vivos
Your teachers will reward you for things such as, working hard, doing the
right thing and positively contributing to school
And you can spend them on . . .
• Top-up credit and high-street gift vouchers
• Jewellery and watches
• Itunes
• Sports equipment
• School and stationery products
• Computer games and electronic gadgets
• Break snacks
• Lunchtime meal deal
• Donate to charities of your choice
• AND LOTS MORE – the prizes will constantly be
updated!
How to start using Vivo Miles

The next few slides will take you through how to use the system,
specifically how to:

• Log-on

• Check how many Vivos you have been awarded, by which teacher
and for what

• How to purchase a product from the Vivo Shop

How to log-on to your Vivo account

• Go to www.vivomiles.com
• Enter your username, password and domain as indicated on your Welcome
Letter
• Click on the login button
• When logging-on for the first time, you will be prompted to enter an
email address so we can send you a reminder with your details if you
forget your login details

• Remember to change your password to something more memorable and

keep it safe!
 What you’ll see when logged in

Your Vivo
Balance
Vivo Shop
View your
rewards

Register for text alerts Become a Gold Club

on your Vivo balance Member View league
tables
Redeem Vivos rewarded to
you in the form of a voucher

Rewards categories

Look out for ways

to earn extra Vivos
You can even
donate your Vivos
to charity
 Viewing your Rewards
• To view a full list of the rewards that have been credited to your account, click on
the Transaction History tab on your homepage.

• You will be able to check which teachers have awarded you how many Vivos for
what on which day.

• Any shop purchases and charity donations will appear as a debit on your
statement.

Click on the Transaction History to see

what you have been rewarded for
 Purchasing a product from the Vivo Shop
• Step 1. Click on Go Shopping

Step 2. Find the item you wish to purchase and click on

the Buy now! button. If you don’t have enough Vivos,
you can add the item to your wish list.

Step 3. You will be asked to enter your card number as well

as random letters of your Vivo password, just like a normal
online payment.

All orders can take up 10 working days to arrive at your school

Brookfield Vivo Reward Tariff
You will be issued with a Brookfield Vivo Reward tariff sticker to stick
on the front of your planner.
Reward Number of Vivos,
100% Attendance per week 5
100% Punctuality per week 4
Excellent Effort 20
Excellent Work 20
Excellent Behaviour 20
Improved Effort 10
Improved Work 10
Improved Behaviour 10
Being A Good Citizen 10
Extra Curricular/Leadership 10
Form Tutor Reward 10
Top Tips
• If you save up your Vivo • If you do not spend all
points, you can purchase
more valuable items!
• Don’t forget to enter your
mobile phone number
when you first log in so
that Vivo can SMS you
with information about
your account.
your Vivo points by
the end of the school
year do not worry
because they carry
over to the following
year. This will
continue until the end
of Y11!
Where will I get my purchases from?

• The lower priced • For some larger and

items will be delivered more expensive
to school reception items, you will be
and distributed to you. given a code to take
You will be issued to ARGOS to
with a slip in morning exchange for your
registration to inform gift.
you when your items
arrive. You must not
use lesson time to
collect your gifts
And finally . . .

• We hope you find Vivo Miles an exciting and relevant way to be rewarded for your
hard-work, effort and contribution to the school
• If there are any other items that you would like to see in the shop, then please let
us know by emailing shop@vivomiles.com
• You will find a link to this presentation on the school website if you need to
double check any of the instructions
• Your form tutor will be issuing you with your welcome letter and log-in details
today. They will also give you a welcome letter and log-in details for your parents.
Please ensure that you give them these tonight when you get home.
• Thank you and GOOD LUCK!

• And remember: Every Vivo Counts!