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Learn how to lead change
efficiently and build effective
teams
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Develop a better sense of
your leadership roles
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Understand the
competencies needed to
become an Effective Leader
Introduction
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Competence describes what people can do and
Competency focuses on how they do it.
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Competence is skill based and Competency is behavior
based.
Let us take a look at the Leadership Model
THE LEADERSHIP CAPSTONE MODEL
The Leadership Capstone Model
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Your personal mastery of the Capstone piece will
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Aware of opportunities to act in leadership moments.
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Incorporate competencies into your succession planning
process.
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Build cohesive teams.
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Provide a base to build loyalty and trust.
Let us understand the
Nine Leadership Competencies
Nine Leadership Competencies
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Passion
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Humor
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Courage
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Integrity and Trust
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Energy/Vitality/Enthusiasm
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Building a Team
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Setting priorities
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Creativity
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Vision
It is an intense concentration (focus) on a belief that a task can
be completed despite scarcity of human support or any other
resource.
How to raise your passion competency
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Lead a team in your organization.
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Tie the team activities to organization's mission
statement or vision.
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Mentor an employee.
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Write an article on your Passion for your company
newsletter.
Passion contd...
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When you get involved in activities you really enjoy,
you become energized and people can tell that you
have a sense of purpose, which brings out your natural
leadership abilities.
Brooklyn Bridge Story
HUMOR
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Executives who are open with
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Allows everyone to perceive and
It is the ability to
confront fear, pain,
danger, uncertainty or
intimidation.
The Key
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The key to courageous leadership and conscious action is how one
responds to what arises on the path, rather than whether individual
circumstances are defined as great, good, bad or just plain ugly.
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In conscious, courageous leadership, every situation or circumstance
— every so-called success or failure, barrier or doorway — is simply
another opportunity for greater creativity, mastery, and fulfillment of
higher potential.
Tips to improve your Courage quotient
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Choose role model who exemplifies behavior, values and beliefs
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Learn to coach a colleague on one aspect of his or her job.
COURAGE
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"You cannot be truthful if you are not courageous - You
cannot be loving if you are not courageous - You cannot
be trusting if you are not courageous- You cannot inquire
into reality if you are not courageous - Hence courage
comes first and everything else follows."
Case Study- Courage
INTEGRITY AND TRUST
Integrity:
Trust:
person or thing.
Integrity
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It is necessary to 'walk the talk'. The assuring words
that you speak or write are like promises. People
expect these promises to be kept. And if they are not
then the problem arises as the trust and credibility are
lost.
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Thus always remember, 'When you break a promise,
more than the promise gets broken.'
Leadership in Action
Energy:
Vitality:
Enthusiasm:
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Pursue goals passionately.
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You are driven to be the best in whatever you do.
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Find the opportunities and make the most of them.
Remember
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A lack of this competency will result in falling short of your
goals, even though you may have the opportunities.
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But once people are involved and action ensues, enthusiasm
becomes contagious.
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Build: To develop according to a systematic plan, by
a definite process, or on a particular base.
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Team: Is a group of people linked in a common
purpose.
Tips to team building
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Live the question: Keep asking yourself constantly - 'of all that is required to
happen, how can I use my time most valuably right now?'
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The Philosophy of Continuing Improvement: Ability is strength. Work
consciously everyday, at getting a little better at every little thing you are
involved with.
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Maintain integrity: An effective leader is known for his integrity. Always
keep your word.
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Recognize your most valuable asset: While your products or your bottom-
line may be terrific, internalize the knowledge that your most valuable asset
is the people who work with you.
Tips to team building contd...
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Feel-good factor: Strive to create an environment that encourages your
people to feel good about themselves, take pride in their work and in doing
it well.
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Declare your objectives: Tell your people what your objectives are and what
their role is in meeting those objectives. And then, allow them to get on with
their job.
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Acknowledge: To get your team to constantly give their best to you, you
must continually acknowledge them and let them know how important they
are to you.
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Recognize special talents: You may have a team member who has some
special talent that is not being tapped in the present set-up. Recognize the
value of that talent and create a position to put that talent to good use.
Tips to team building contd...
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Learn to listen: Make time to listen to your team members and hear what
they are actually saying. Sometimes, people don't know how to clearly say
what they mean. Learn to listen to even what is not being said.
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Lead by example: Your team will only truly learn the standards you expect
of them, if you walk your talk. You, be their example.
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Confronting fear: True leaders are not fearless people. They are those who
face their fear, acknowledge it and move ahead towards their objective
inspite of the fear.
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Dress right: The way you look has an impact on the responses you get.
Ensure you dress crisply, neatly and in keeping with your role....don't
overdo it, at the same time avoid being sloppy. Dress to convey you mean
business. Image is important when leading other people. Dress for success.
In the game of people, they tend to judge you by the way you look on the
outside.
Remember
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Building teams helps organization move to a
competency based structure.
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It helps team members to know what skill sets are
required.
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Mutual trust and respect are a foundation for team-
based organizations.
Exercise-Building a Team
Setting Priorities
Setting priorities is like building a house, but the bricks are moving.
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Narrow your objectives
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Focus first on the goals that matter
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Be prepared for conflicts
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Put time on your side
How...
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Choose carefully
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Start now
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Sweat the big stuff
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Be prepared for change
Remember
enterprise.“
Exercise-Setting Priorities
Creativity is defined as the tendency to generate or
recognize ideas, alternatives, or possibilities that may be
useful in solving problems, communicating with others,
and entertaining ourselves and others.
Methods of creativity
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Brainstorming
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Utilizing a round-robin
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Playing games
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Working with a colleague
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Setting up an innovative center
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Holding think-tank sessions
It helps as it:
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Building a personal commitment to values by
creating visual images of the future.
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The collective values and aspirations of individuals.
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A dream created in our waking hours of how we like
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Look at your own work and acknowledge your
strengths as well as what skills you need to improve.
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Your focus should be to lead your organization to
success.
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Ensure positive results through implementation of
various competencies.
Acknowledge your competencies
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Recognize that sometimes we have to 'stretch'
ourselves to make a positive difference in the lives of
others.
Remember