Team Bañadero

Angel Bien Leveriza

Allyza Cuevas
Andrea Ilagan
Joyce Anne Broquesa
Sample Interview Guide

Name: Jonathan Santillan

Age: 27 years old

Business Address: Brgy. Phase 3,

Nayon, Bañadero, Calamba City

Name of Business: Trojan

Computer Shop

Years in Business: April 2016

1. What preparations did you make
before you engaged in this type of
business or job?

Mr. Santillan, first planned carefully and

thoroughly. He evaluated every aspect or
problems that are possible to be a threat to his
business. He saw some children and students
alike that needs a computer to accomplish their
given tasks or just for recreational activities.
This gave him an idea to start a computer
services that would meet the needs and the
demands of the people in his community.
2. What special skills and characteristics do
you have that are related with your business
or job?

Mr. Santillan is a computer enthusiast since his

childhood before he became an entrepreneur. He
entered an Electronics vocational course that
improved his skills to fix and operate on
appliances that he would sell or use at his home.
He became a skilled technician that gradually
helped him to also operate on computers. Until he
was often called by his peers to fix their
computers throughout the community in
Bañadero.
3. How did you solve business-related
problems during the early years of your
business operation?

According to Mr. Santillan, he experienced

difficulties regarding the connection of the
internet. He struggled to have a better and
faster connection. This would later on
affect the gamers of his computer shop. He
decided to start on 1 unit of computer until
he's able to afford a faster connection that
will aid the upcoming new set of
computers.
4. Did you follow the tips from a successful
businessman or practitioner before you
engaged in you business?

Mr. Santillan was influenced by his friends

to start a business. He managed to learn
everything he encountered during his
early years in his career. He started as a
technician but then decided to engage on
starting his own business. He is hesitant
at first, knowing that his business may fail
but then he faced his fears that would
later on result of having a successful and
profitable business.
5. What best business practices can
you share with aspiring entrepreneurs?

According to Mr. Santillan, you should first learn to

be wise and willing to take the risk before starting
a business. Planning carefully ahead is necessary
to avoid regret and bankruptcy of your business.
You should start a business that is related to your
skills and abilities. Like Mr. Santillan, he developed
his skills by fixing and handling all sorts of
appliances. Knowing your strengths and
weaknesses will help you reflect and evaluate
what other skills you still need to work on.
6. What do you think are the salient characteristics,
attributes, lifestyle, skills and traits that made you
successful in your business or job?

According to Mr. Santillan, it is important

that you should possess people skills.
Communication will help you to promote
your business. You should learn to deal and
relate well with people to form a bond. This
will invite others to use the services of your
business and will create a positive
feedback.
You should be kind and compassionate to
other people. This kind of impression will
mark the
hearts and minds of the people you've
encountered. Creating a good first
impression and a warming expression will
keep your customers from coming back to
your computer shop. You will gain their trust
in doing so.
Being able to join your customers while
playing computer games, is another way
to form a bond. This will help them get
comfortable with you.