Crisis Management

Plan (CMP)

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Outlines:-
1- Concept related to crisis management.
2- the difference between emergencies and crisis
3- the difference between crisis and disasters
4- characteristics of crisis
5- classification of crisis
6- stages of crisis
7- definition of crisis management
8- elements of crisis management

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crisis management plan (CMP)

 Once the CMT is in place, efforts can be made to

construct the crisis management plan.

 The CMP is not just a plan that exists on a company

website or is stored in a notebook on a shelf; it is a
systematic way of thinking about organizational crises.

 Top management support is also important in the

development of the CMP

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crisis management plan (CMP)
 CMP is a detailed, written plan that specifies the steps
to be taken, and by whom, if a crisis arises.

 The CMP should include the steps for dealing with

various types of crises natural disasters such as fires or
earthquakes, normal accidents such as economic crises
or industrial accidents

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Basic Components of the Plan
 The CMP is likely to be found on the organization’s
Web page as well as in a hard copy notebook.
 The degree of detail can vary, but a concise plan is
usually preferable to a longer one


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 Crisis Management Training (CMT)
 The CMT is charged with the oversight of training in
the area of crisis management.
 Training can range from simple meetings that review
the CMP to providing classroom instruction on certain
aspects of crisis management.
 Training can also include conducting smaller disaster
drills that test a segment of the crisis response to
taking part in elaborate mock disasters when a crisis is
simulated so the team can practice its response.

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 Basic Components of the Plan
7- Response Plans for Specific Crisis Situations
 The CMP will have a list of prospective crisis events
that could likely occur at the organization.
 This section is the longest in the CMP because specific
crises are identified and a response plan is offered for
each of these events.
 The plan should list the potential crisis at the top of
the page and then follow with a series of bulleted steps
on how to manage that event.

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