Intergroup Relations, Interventions

& Weisbord’s Model

Presented by
Shivani Naik
Tarini Parmar
Sneha Durkar
 Interventions
• Organizational Development (OD) Interventions are
structured program designed to solve a problem, thus
enabling an organization to achieve the goal.
• Intervention activities are designed to improve the
organization’s functioning and enable managers and leaders
to better manage their team and organization cultures.
• OD interventions are required to address the issues that an
organization might be facing ranging from process,
performance, knowledge, skill, will, technology, appraisal,
career development, attrition, top talent retention, etc.
 Classification of OD Interventions
Individual
• Individual interventions mainly focus on training or educational experiences which are aimed
at individuals in a change effort. Many of these interventions include training, workshops,
seminars or lectures including behaviour and technical aspects.
Methods used for Individual Interventions
• Counselling/coaching
• Training
• Individual goal setting
• Performance-Appraisal systems
• Statistical process control (SPC)
• Job descriptions
• Values clarification
• Life and career planning
• People-policy development
• Procedure manuals
• Process improvement
 Team or unit
o In the complex environment team building interventions can be
effective in improving teamwork and team accomplishment. With
the increased effect o f globalization, cross cultural teams are
formed and team building interventions can effectively solve issues
in such teams and their impact on decision making & problem
solving.
Methods used inTeam Interventions
• Team building
• Job enrichment
• Quality of work life
• Quality circles
• Unit goal setting
• Conflict management
• Open-system mapping
• Process consultation
 Intergroup
o Inter-group interventions are integrated into Organizational
Development programs to facilitate cooperation and
efficiency between different groups within an organization.
Methods used in Intergroup Interventions
• Work-flow planning
• Scheduling review
• Inter-organizational development
• Intergroup-Conflict management
• Third-party intervention
• Cross-functional training
 System wide Interventions
o Also called as techno structural interventions refers to range of
interventions aimed at improving organizational effectiveness through
changes in the task, structural, technological & goal processes of an
organisation.
Methods used in System wide interventions
• Strategic planning
• Confrontation meetings
• Culture transformation
• Reengineering
• Work redesign
• Quality and productivity systems
• Survey feedback
• Structural change
• Structural change
• Customer-service development
• Socio-technical systems
• Large-scale technology / Future Search conferences
 Applications of OD Interventions
o The current trends o f OD interventions are used for following
reasons:
• Minimizing cultural barriers
• Building effective and high performance teams
• Enhanced employee engagement
• Development o f individual personally and professionally
• Strategic decision making for sustainability
• More participation and empowerment
• Enhanced productivity and quality
• Improvised structure
• Building authentic and fast communication pattern
• Organizational transformation