Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
- Session 9
Agenda
• Define IT Governance
• Role of IT Governance
• Discussion of Articles
• Concluding Thoughts
What is Governance?
Are we Are we
Business doing getting
Governance the right the
of IT things? benefits?
IT Are we Are we
Governance doing them getting
of IT the right them done
way? well?
Source: “Information Technology and the Board of Directors,” by Nolan and McFarlan, Harvard Business Review, 2005
Six IT Decisions Your IT People Shouldn’t Make
Which business
Make clear decisions about what initiatives receive
processes should funds
receive our IT dollars? Prevents overloading the IT department
How good do our IT Which features are needed based on costs and
services really need to be? Benefits
Prioritize service options
• IT Principles
• IT Architecture
• IT Infrastructure Strategies
Clients
Students, Staff, Alumni, Prospective Students, Research Collaborators, Partners, Community,
Industry, Vendors/Suppliers
User Interface
Business Services
Governance
Development Learning Staff Facilities Service
Support Management Management
Planning
Marketing &
Communication Public Financial Relationship
Procurement ICT Support
Relations Management Management