Strategic Human Resource Management

Chapter 4:
Recruitment and Selection

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 Chapter Objectives
 Explain the external and internal environment
of recruitment
 Discuss the factors that affect recruitment
 Describe the recruitment process
 Describe the selection process
 Identify the factors that affect selection

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 4.1 Recruitment
The process of attracting
individuals on a timely basis, in
sufficient numbers, and with
appropriate qualifications, and
encouraging them to apply for
jobs with an organization

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Cont’d..
The process of Identifying, sourcing
and recruiting people for an
opportunity.
Recruitment must be:
-Open/transparent
-Competitive/competent
-Non-discriminatory/neutral
-Objective
-Act quickly 4
4.1.1 Features of Recruitment

Recruitment is a process or series of actions.

*It is a linking activity as it brings employer and
prospective employees together.
*It is a function that adds enormous value to the
subsequent HR management functions.
*it locates the sources of people required to meet
the job requirements.

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Cont’d…
Recruitment process generally starts when the
personnel department

identifies the job/receives requisition for recruitment

from any department the company.
Locating and developing the sources for
recruitment.
announcing the job
Communicating the information.
Evaluating the recruitment process.

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4.1.2 Purpose of Recruitment
It is important to:
Fill the gap/job
Avoid disruption
Determine the labor market
Used for employee retention
Used to attract qualified employees
etc

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4.1.3 Factors affecting Recruitment

Internal factors
Corporate Image/good will
Human resource planning
Size of the firm
Working conditions and the work itself
Cost
External factors
Unemployment rate
Labor market
Social environment
Legal Considerations
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 4.1.4 Recruitment Sources and
Methods
 Recruitment sources: Place where
qualified individuals are found
 Recruitment methods: Means by
which potential employees can be
attracted to the firm.
 The methods can be direct,
indirect/third party

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 Methods Used in Internal Recruiting

 Job Posting
 Employee referrals/recommendations
 Transfer, Promotion

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 External Recruitment Sources
Why external recruitment?
 Acquire skills not possessed by
current employees
 Obtain employees with different
backgrounds to provide a diversity of
ideas

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External Recruitment Sources
 Internet
 Colleges and Universities
 Competitors and Other Firms
 Consultants or Researcher
 Professional Associations
 Employment agency

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 External Recruitment Methods
 Advertising  Internships
 Employment  Professional
Agencies Associations
 Executive Search  Walk in universities
Firms  Company Database
 Target Research  Target Internet
sites

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 Professional Organizations
 Specialized organizations for certain
professions
 Serves as an educational resource for
that profession

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4.2 Employee Selection
4.2.1 What is selection?

The process that managers use to determine the

relative qualifications of job applicants and their
potential for performing well in a particular job.

The process of choosing from a group of

applicants the individual best suited for a
particular position and an organization

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4.2.2 Criteria of Employee Selection
The major criteria for selection can be:

Educational qualification
Physical characteristics
Work experience
Skills such as technical skills, language skills,
communication skills, etc.
Personal characteristics

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4.2.3 The process/steps of Selection
The steps of selection includes:
1. Preliminary/screening Interview-it is difficult to
handle all the applicants, thus,
Reduce unqualified individuals through:
Telephone interviews
Videotaped interviews
 Computer interviews
 Review of Applications

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Cont’d…

2. Application form- the applicants may

require the application form. It used to provide
background information

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3.Administration of Selection
Tests/interview- the test can be
Skill test
Aptitude test
Attitude test
Mental ability test/intelligence test
Performance related test
Personality test
4. Assess the test/interview result
5.Background investigation- it includes
Reference check
Review and verify Resumes
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6. Physical/Medical Examination
Determine whether applicant physically capable of
performing the work and it show the employees
condition related to crime free
7. Approve the selection and place the employee

Employee Orientation
It is the process of providing information for the new
comers about work related matters such as the
responsibilities, expected results, with co-workers
and organization related issues such as its
objectives, rules, historical background, future plan,
etc.
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4.2.4 Factors that affect selection

Selection can be determined by:

Other HR functions such as human resource

planning, job analysis, recruitment, etc.
Legal considerations
Decision making speed
Organizational hierarchy
Applicant pool/number of applicants
Labor market
Type of organization
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End of the chapter

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