Repair Tips

for Galaxy S6

Rev 01

Mar 2015
HHP Global CS team

This material is a property of Samsung Electronics Co., Ltd. Any unauthorized use of
this material can be punished under applicable International and/or domestic law.
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Repair TIP

Revision History

Date Rev Comments

15.02.17 01 - Initial version
15.02.05 02 - Add contents

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TIP1 – Specification

Item Spec.
Vendor Cores Speed
AP Chipset 2.1GHz Quad
Samsung Octa -core
+ 1.5GHz Quad
RAM Flash
Memory
3GB LPDDR4 32GB/64GB/128GB

Size Resolution Type

Display 1440x2560, Quad
5.1 inch Super AMOLED
HD
Resolution
Auto Focus Video (Main)
CAMERA (Main/Front)
16MP / 5MP Phase detection 1080p @ 60fps

2G/3G LTE

Network LTE
GSM Quad / Cat6 (50Mbps UL /
B1/2/3/4/5/7/8/12/17/18/19
WCDMA B1/2/5/8 300Mbps DL)
/20/26
Accelerometer, Magnetic, Gyro, Barometer, RGB Light,
Sensors Proximity, Gesture, Heart Rate Sensor, Hall IC
New : Fingerprint Scanner(Touch Type)
BT v4.1, USB v2.0, WiFi (802.11 a/b/g/n/ac VHT80, MIMO 2x2),
Connectivity
NFC, Remote controller
Battery & GPS 2,550mAh A-GPS, GLONASS and Beidou

Micro SD & OS Not Supported Android V5.0.2 (Lollipop)

Current Sleep Current : 0.2 ~ 8 mA / Charging Current (TA) : 1670 ~ 2000 mA

Remarks

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TIP2 – How to test new type fingerprint sensor
New Type Fingerprint sensor – Touch Type (2D)
- Sensor Test Mode (*#0*#)

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TIP3 – Parts Layout(Rear case)

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TIP4 – Parts Layout (PBA-TOP)

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TIP4 – Parts Layout (PBA-BOTTOM)

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TIP5 - Trouble Shooting - No Power

Step Check point Result value Defect point

1 Confirm the defect - -
symptom
2 * * Analyse reasons of PASS Battery, Battery terminal,
No-Power using the Physical Key
Power & Current test
Leakage Current fail Go to the step 2.1
jig Power test mode.
Power On Current fail Go to the step 3
2.1 Check the Resistance Normal (Over dozens Go to the step 5
between JIG Power of KΩ)
V_Battery /
Abnormal Capacitors for ESD protection
VPH_PWR/ V_BAT
and Ground.
(C701,C805)
3 It’s possible to enter Yes Go to the step 3.1
the download mode?
No Go to the step4
3.1 Check if it’s rooted. Rooted OOW
Normal S/W update
4 Check the voltage of L7009 = 0.5V Go to the step 5
L7009(=PMIC Output)
If not the correct value Replace the U7002
5 Check the frequency of 24MHz Main chip (UCP5000)
OSC5000
If not the correct value X-TAL (OSC5000)

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TIP6 - Trouble Shooting - Freezing

Step Check point Result value Defect point

Confirm the defect
1 - -
symptom
PASS Go to the step 1
* * Analyse reasons of
Leakage
No-Power using the Refer to the No-power Troubleshooting
2 Current fail
Power & Current test
jig. Power On
Go to the step 3
Current fail

It’s possible to enter Yes Go to the step 3.1

3
the download mode? No Go to the step 4
Rooted OOW
3.1 Check if it’s rooted.
Normal Go to the step 4

Enter the safe mode, Solved 3rd party Apps.

4
and check if powers up. Not solved Go to the step 5
Solved S/W or 3rd party Apps
5 Perform full reset.
Not solved Go to the step 6

Upgrade software to Solved S/W

6
the latest version. Not solved Replace the eMMC

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TIP7 - Trouble Shooting - No Charging
Step Check point Result value Defect point
1 Confirm the defect symptom - -
Solved Go to the step 2.1
2 Replace a battery.
Not solved Go to the step 3

Charge the customer battery during Solved Totally discharged battery

2.1
5min at least. Not solved Battery
** Analyse reasons of No-Charging PASS Go to the step 4
using the Power & Current test jig
3 Charging test mode with no defect
charger. (Test battery voltage should FAIL Go to the step 5
be below 85%)
** Test a customer’s charger using PASS Go to the step 1
4 the Power & Current test jig TA
test mode. FAIL Customer’s Charger

Dust Clean I/F connector

Disassemble and check I/F
5 Damage Replace I/F connector
connector visually
Normal Go to the step 6
C8070 = 5V Go to the step 7
Check the voltage of C8070 (After
6 If not the
inserting TA) Replace Sub PBA
correct value
C8051 = 5V Replace the U7015
7 Check the voltage of C8051 If not the
Replace the U8010
correct value

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TIP8 - Trouble Shooting - Wireless Charge Problem

Step. Check point Result value Defect point

1 Confirm the defect symptom. - -

Put on the wireless charging Not charging Go to the next step

2
pad charging S/W or Settings

Replace the wireless-charging Solved WPC ANT

3
ANT Not solved Go to the next step
Activate the wireless charging
4 (Put on the wireless charging - -
pad)
Check the signal at L7019 Same signal
(Wireless charger output, Using compared with a Go to step 3
oscilloscope) good PBA
5
Notice : It should be measured
when the wireless charging is No signal Wireless Charger (U7007)
activated on.

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TIP9 - Trouble Shooting -Call Problem(with RF equip)
Step Check point Result value Defect point
Confirm the
1
defect symptom
- -

Pass Network or Settings

2 RF radiation test
Fail Go to the next step
Pass Go to the step 4
3 RF calibration
Fail Go to the step 5
Pass Repaired

4 RF radiation test Except Sub PBA

Fail (Coaxial cable, Antenna,
Shielding condition)
Low band Diplexer, low band PAMid, Transceiver
TX Mid band Diplexer, Mid band PAMid, Transceiver
High band(B7) Diplexer, B7 PAD, Transceiver
5 A type of failure Low band Diplexer, low band PAMid, Transceiver
RX Mid band Diplexer, Mid band PAMid, Transceiver
High band(B7) Diplexer, B7 PAD, Transceiver
TX/RX Short or not ET Modulator inductor(L1035)

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TIP10 – T/S -Call Problem (without RF equip)
Step Check point Result value Defect point
1 Confirm the defect symptom - -
Check the settings Abnormal Settings
2
(airplane mode, Mobile networks) Normal Go to the next step

Check the debug screen *#0011# Abnormal Go to the next step

3
(Compare to normal device) Normal Network
Check the RF parts except Broken, dust, corrosion RF parts
SubPBA.
4 Loose fitting Connection
(Coaxial cable, Antenna, Shielding
condition, etc..) Normal Go to the next step
Check the status visually(crack, Abnormal RF components.
missing, Corrosion..etc) of RF
components.
(compare to normal PBA)
5 U2001 Transceiver CP(Call Processor)
U1000 Low band PAMid(PAM + Normal (UCP3002)
FEMid) CP PMIC(U3000)
U1002 Mid band PAMid
F1002 Diplexer U1004 PAM DCDC

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TIP11 - Trouble Shooting - BT/WIFI

Step Check point Result value Defect point

Confirm the defect symptom Turned on Go to the next step
1 (Check the turned on BT/WIFI &
connected device) Turned off Turn on

Check the BT/WIFI Ant. & Ant Broken, dust, Ant & ANT4000,
contact. corrosion ANT4004
2
(Rear cover Ant. & ANT4000,
ANT4004) Normal Go to the next step

Power on with a power supply

3 - -
(power supply voltage : 3.8V)
Check the voltage of C4002 C4002 = ~1.8V Go to the next step
4 Notice. It should be measured
when the BT/WIFI path is If not the correct
PMIC (U7002)
activated on value

Check the voltage of C4009 C4009 = ~1.3V BT/WIFI IC (U4000)

5 Notice. It should be measured
when the BT/WIFI path is If not the correct L4007
activated on value or BT/WIFI IC (U4000)

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TIP12 - Trouble Shooting - NFC
Step Check point Result value Defect point

Confirm the defect symptom Turned on Go to the next step

1
(Check the turned on NFC function) Turned off Turn on
NFC ANT
Broken, dust,
Or ANT clip(ANT4010,
2 Check the status of antenna contact corrosion, wrong
ANT4013)
Normal Go to the next step
Power on with a power supply
3 - -
(power supply voltage : 3.8V)
Check the voltage of C4067 C4067=1.8V Go to the next step
4
Notice. It should be measured when If not the correct
the NFC path is activated on PMIC (U7002)
value
C4081 = 26Mhz
Check the clock of C4081 (Same signal
NFC Chip(U4012)
compared with a
5 good PBA)
Notice. It should be measured when
the NFC path is activated on If not the correct
OSC4001
value

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TIP13 - Trouble Shooting - GPS
Step Check point Result value Defect point
Confirm the defect symptom Turned on Go to the next step
1 (Check the turned on GPS
function) Turned off Turn on

ANT4004
Check the status ANT4004, GPS Broken, dust, corrosion
2 GPS ant
ANT & Contact
Normal Go to the next step
Power on with a power supply
3 - -
(power supply voltage : 3.8V)
Check the voltage of C4058 C4058 = 2.8V Go to the next step
Notice. It should be measured
4
when the GPS path is activated
on If not the correct value PMIC(U7002)

Check the voltage of C4054 C4054= 1.8V Go to the next step

Notice. It should be measured
5
when the GPS path is activated
on If not the correct value Sensor-hub(U4001)

Check the clock of the 3rd pin of OSC4000 = 19.2Mhz

CS4000 (Same signal compared GPS LNA(U4005)
6 Notice. It should be measured with a good PBA)
when the GPS path is activated PMIC (U7002)
on If not the correct value
or OSC4000

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TIP14 - Trouble Shooting - Speaker

Step. Check point Result value Defect point

1 Confirm the defect symptom. - -

No sound Go to the next step
2 *#0*# → speaker
Normal S/W or Settings
Replace the speaker ; replace Solved speaker
3 the Assy case-rear to use a
new speaker tape. Not solved Go to the next step

Activate the speaker path.

4 - -
(*#0*# → Speaker)
Check the signal at two of Same signal
speaker contacts. compared with a Go to step 3
(Using oscilloscope) good PBA
5
Notice : It should be measured
when the speaker path is No signal Audio Codec (U8006)
activated on.

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TIP15 - Trouble Shooting - Receiver

Step. Check point Result value Defect point

1 Confirm the defect symptom. - -

No sound Go to the next step
2 *#0*# → Receiver
Normal S/W or Settings
Solved RCV module
3 Replace the RCV module.
Not solved Go to the next step
Activate the RCV path.
4 - -
(*#0*# → Receiver)
Check the signal at V4000, Same signal compared
Go to step 3
V4001 with a good PBA
(Using oscilloscope)
5
Notice : It should be measured Audio Codec
when the receiver path is No signal
(U8006)
activated on.

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TIP16 - Trouble Shooting - Main MIC

Step. Check point Result value Defect point

1 Confirm the defect symptom. - -

No sound Go to the next step
2 *#0283# → 1st MIC
Normal S/W or Settings
Solved SubPBA module
3 Replace the SubPBA module.
Not solved Go to the next step
Activate the 1st MIC path.
4 - -
(*#0283# → 1st MIC)
Check the signal at R8007 Same signal
(Using oscilloscope) compared with a Go to step 3
5 Notice : It should be measured good PBA
when the receiver path is
activated on. No signal Audio Codec (U8006)

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TIP17 - Trouble Shooting - 2nd MIC
Ste
Check point Result value Defect point
p.
1 Confirm the defect symptom. - -
No sound Go to the next step
2 *#0283# → 2nd MIC
Normal S/W or Settings
Solved RCV module
3 Replace the RCV module.
Not solved Go to the next step
Activate the 2nd MIC path.
4 - -
(*#0283# → 2nd MIC)

Check the signal at ZD4009, ZD4010 Same signal compared

Go to step 3
(Using oscilloscope) with a good PBA
5
Notice : It should be measured when Audio Codec
the receiver path is activated on. No signal
(U8006)

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TIP18 - Trouble Shooting - Display Problem
Step Check point Result value Defect point
1 Confirm the defect symptom - -
AMOLED connector
Broken, dust, corrosion
(HDC9002)
Check the AMOLED connector
2
(HDC9002) Loose fitting Connection
Normal Go to the next step
Solved AMOLED
3 Replace the AMOLED
Not solved Go to the next step
Connect a AMOLED, and display on
4 with a power supply - -
(power supply voltage : 4.0V)
Check the voltage of C9017 = 3.0V If not the correct value PMIC(U7001)
6 Notice. It should be measured when
the display is activated on C9017=3.0V Go to the next step

HD OCTA
Check the voltage of following chips If not the correct value
DCDC(U9002)
(C9020,C9016,C9019)
7 C9020 = 5.8~7.9V
Notice. It should be measured when
the display is activated on C9016 = -1.4 ~ -4.4V Go to the next step
C9019 = 4.6V

Check the MIPI Filter Replace MIPI Filter

Open, Short, Crack
5 (F9003, F9004, F9005, F9006, (F9003 ~ F9007)
F9007) Signal Replace PBA

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TIP19 – Boot Recovery

- Brief Process of Boot Recovery

1) Install LSI USB Driver.
2) Load recovery file and download it by PC program(Multidownloader)
3) Download full S/W after the defective phone enters download mode
automatically.
- Preparations
1) Multidownloader(32bit/64bit)
2) LSI USB driver(32bit/64bit)
3) Recovery file(SM-XXXX.cfg)
4) USB data cable
5) Full SW
All files for recovery will be uploaded on GSPN(HHP SVC > Find
Content > J-TAG Program)
-Install LSI USB driver to PC
1) Unzip “32bit&64bit_multidownloader.zip” file
For Windows7 32bit,
Enter “x32_MultiDownloader” folder and Run “vcredist_x86.exe”
For Windows7 64bit,
Enter “x64_MultiDownloader” folder and Run
“en_visual_cpp_redistributable_for_visual_studio_2012_update_4
_x64_3161523.exe”

2) Move some file to specific folder.

If not exists, Create Folder like below path :
C:\Program Files\Samsung\Exynos USB Driver\Drivers
For Windows7 32bit,
Copy “WinDNWApi.dll”, “WinDNWApi.lib” to that folder.
For Windows7 64bit,
Copy “WinDNWApi.dll” to that folder.

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TIP19 – Boot Recovery
3) Install USB driver
a. Connect device to PC via USB data cable
b. Skip Driver software download of Window update
c. Control panel > Device Manager > Action > Add legacy hardware
d. Click “Next”
e. Select “Install the hardware that I manually select from
a list(Advanced)”
f. Select “Ports(COM & LPT) And “Next”
g. Select “Have Disk” and open *.inf file for windows7 32bit/64bit
h. Select “OK-NEXT-NEXT-FINISH”
i. Check “Exynos USB Device(COMXX)” port

4) Boot Recovery by PC program

a. Run “sample_application.exe” and Select icon for loading
a recovery file
b. Load recovery file(.cfg) for each model
c. Check “Auto Run” option
d. Connect device to PC via USB cable
(Mulitdownloader has to be started on PC)
e. Press power key while downloading a recovery file via PC program
f . When you see the below on log panel of Program,
It means success of recovery. And device will enter
download mode automatically.
g. Download full SW binary (BL, AP, CP, CSC)

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TIP20 – SVC Technical Information

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