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ISO 9000 : 2000

PRESENTATION
What is ISO ?

1. ISO –An abbreviation for International Organization for


Standardization .ISO is one of the largest Non-governmental
organizations of international standarkdization which was
found in February 23th of 1947, headquartered in Geneva.Was
formerly the“International Standard Association” ( ISA ) .
The main purpose of ISO is to
develop standards internationally recognized for the purpose of
international exchange of commodity and service in the field of
science technology and economy.
2. ISO SPIRIT : Write what I do, do what I write, and prove
me.
3. ISO 9000 Standards : all the international standards
established by ISO/TC 176 technical committee.
    
ISO9000 Core Standard :

+ ISO 9000 basic theory and terminology


+ ISO 9001 quality management system-requirement
+ ISO 9004quality management system- Guidelines for
performance improvements
+ ISO 19011 guidelines for quality and/or environmental
management systems auditing
ISO9000 : 1987 ISO9000 : 1994 ISO9000 : 2000
historic Tactical updating Strategic
commitment updating
22standards
6 standards 5 more standards
More content,
with technical
Mainly for broader scope
reports.
manufacturing
Considering
industry, especially For all
application of
for large-scaled organizations,
service industry
groups. including small
business and
service industry
BACK GROUND
The ISO 9000:2000 family of Standards was
developed to assist organizations, of all types
and sizes, to implement and operate an
effective quality management system (QMS).
It is made up of four core standards:
ISO9000 :2005 ISO9001:2008 ISO9004:2000 ISO 19011

entitled Quality Quality  Guidelines for


Fundamentals and management management quality and/or
Vocabulary , systems – systems - environmental
desribes the Requirments, Guidelines for management
fundamentals of a specifies performance systems auditing 
QMS and specifies requirements for a improvements, provides guidance
the terminology for QMS where an provides guidelines on auditing quality
a QMS. It replaces organization needs for both the and environmental
the previous to demonstrate its effectiveness and management
edition published in ability to provide efficiency of the systems.
2000 products that meet QMS. 
customer
requirements
New growth areas for ISO standards in the coming years
include :
• the environment – with standards for meeting new requirements
such as greenhouse gas verification (climate change mitigation) and
for other aspects of sustainable development ;
• the service sectors – with standards already being developed for
personal financial services, market opinion, social research and
tourism ;
• security – among aspects already addressed are maritime port
security, freight transport and coun-tering illegal trafficking of
radioactive materials ;
• good managerial and organizational practice – such as the
guidelines ISO is developing on societal responsibility.
THE END
THANKS

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