Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
AWARENESS TRAINING
INDEX
Basic Hardware Knowledge
Basic Software Knowledge
Computer Network Knowledge
Organization Structure
Information Security & Awareness
IT & ERP Support Info
2
Block Diagram of a computer
TYPES OF COMPUTER
• Personal computer: A small, single-user computer based on a
microprocessor. In addition to the microprocessor, a personal
computer has a keyboard for entering data, a monitor for displaying
information, and a storage device for saving data.
• Workstation: A powerful, single-user computer. A workstation is like
a personal computer, but it has a more powerful microprocessor and
a higher-quality monitor.
• Minicomputer : A multi-user computer capable of supporting from 10
to hundreds of users simultaneously.
• Mainframe: A powerful multi-user computer capable of supporting
many hundreds or thousands of users simultaneously.
• Supercomputer: An extremely fast computer that can perform
hundreds of millions of instructions per second.
1.CPU
2.RAM
3.ROM
Input device
4.Keyboard
5.Mouse
6.Touch pad
7.Joystick
8.Scanner
Output devices
9.Monitors and
10.Printers are mainly common output devices.
Awareness: Hardware security
1.Always make sure that only authorized users
access the computers.
2.Use system’s screen locking functionality..
3.A continuous interruptible power supply should
be provided .
4.Do not plug the computer directly to the wall
outlet
5.Don’t eat food or drink by the PC.
6.There should be no magnets near to you PC.
7.Keep your PC clean.
IT & ERP Division
IT Networks IT Infrastructure
ERP
Production Server
Administration Server
Presentation Server
Web Server
Output Server
Integration Server
Enterprise Business Server
Data Warehouse Server
Workflow Server
Planning Server
Work Place Server
Software or operating system
Licensed Microsoft office package
Infor
Awareness : Software security
1.Don’t Use any third party software.
2.Dont download any software or try to use
USB device.
3.Change password after 3 months
4. If found any error contact with IT
administrator
Computer Network
The Computer Network is two or more computers that are connected together to
share resources such as hardware, data, and software.
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User and Network Authentication
• User Name
• Password
• Log in
• Log off
• Change password
• Lock Computer
Storage
• Network Storage
• Local Storage
Awareness : Network security
• Unauthorized web usage
• Important data store in
file server
• Stop social engineering
• Personal system at work
• Unknown e-mail attachments
• Don’t use personal mail
Computer Virus
What is computer virus?
To Joe
To Ann
To Bob
Email List:
Joe@gmail.com
Ann@yahoo.com
Bob@uwp.edu
A botnet is a large number of compromised computers that are
used to create and send spam or viruses or flood a network
with messages as a denial of service attack.
The compromised computers are called zombies
Security Layers
Merry Christmas
(Lengthen)
Merry Xmas
MerryChrisToYou
(Synonym)
(Intertwine
MerryJul
Letters) (convert vowels (Abbreviate)
to numeric)
MaryJul
(Keypad shift MerChr2You
Right …. Up)
MXemrays
Glad*Jes*Birth
M5rryXm1s Mary*Jul
Good
,stuzc,sd Jq46Sjqw
Password mErcHr2yOu
Actions to prevent virus
infection
1.Always update your anti-virus software at
least weekly.
2.Back up your important files and ensure
that they can be restored.
3.Change the computer's boot sequence to
always start the PC from its hard drive
Economical impact
Chapter 8: IT & ERP Support Info
IT Network
• PABX: 32030
IT Infrastructure
• PABX: 32011
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