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Documenti di Professioni
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(UW00302)
UNIT 4:
BUSINESS MODEL CANVAS
Objectives
Introduce students to the various tools
available in the Business Model Canvas to
facilitate development of effective
business strategies
The strategies are put up on a board so that the entire model can
be seen at once. This will allow the entrepreneur to understand
1 view each of the strategies and relate it easily to the other strategies on
display.
The 9 areas of
BMC
Area 1:
Firm’s Value Propositions
According to Osterwalder (2008), a company’s value proposition is
what distinguishes itself from its competitors.
USP
Unique Selling Proposition
FAB
Feature-Advantage-Benefit
Focus on what makes product better a process that helps an entrepreneur figure
than the competition out what each of the product’s features
means to customers
enables the entrepreneur address their
concerns, desires, wants, and needs.
produce a new products based on the
preferences.
Solve Speed up
Innovation
problem the process
Area 1:
Firm’s Value
Propositions (cont.) Adding
More
Cost
efficient/eff
value reduction
Summary of value propositions (products / ective
services)
To be
different Unique /
convenience
from other feature
competitors
Area 2:
Marketing SEGMENTATION
Definition:
the target people and/or organizations
you are offering value proposition.
Behaviour
Social
economic Geographical
Area 3:
Marketing channels
Definition :
How you delivery the products or services to the end users or customers.
Procedures delivery the products/services.
Direct Selling
Physical store /
kiosk/ booth
Online Selling
Social media
Marketing Channel
Question
i) Which channels work best?
Delivery services
ii) How much do they cost?
Area 4:
Customer relationships
Definition :
Customer relationships are the types of relationships a company establishes
with specific customer segments. It build connection with the customers.
•What relationship that the target customer expects you to establish?
•How can you integrate that into your business in terms of cost and format?
Personal Customer
Loyalty card
assistant retention
Discount Warranty Increase loyal
customers
Area 5:
Key partners
Definition :
Key partners are the network of suppliers and partners that make the
business model work.
Key activities are important in any business building block. These activities will
depend on the nature of the business.
Useful e-resource at
https://www.openlearning.com. Sign in by
using UMS student email address