A. Starts with an Individual Reflection...

B. ...followed by an Input on Change...

C. ...to be discussed in the Groups ...
D. ...and to be shared in the Plenary.

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A. Individual Reflection-Exercise

1. Which changes did you face during the last 5-10 years?
(business or private)

2. Which of them - did you initialise?

and which - have been imposed on you?

3. How would you describe your typical behaviour

dealing with change?

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B. Input about Dealing with Change...

... and your task afterwards:

„Which similarities do you detect

between
the patterns / phases / characters presented
and
your personal reflections about
your typical behaviour dealing with change?“

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B. Input about Dealing with Change...

...expect to get different typical patterns

when dealing with change

I A typical pattern when the change is perceived as negative

II ... and one for changes that we consider to be positive.

III A „Change house“ with four rooms and ...

IV ... four Characters (Sniff, Scurry, Hem + Haw) resembling

different parts of us (=> “Who moved my Cheese“)

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 I. Emotional Responses to Change perceived as Negative

2. Anger
„Why me?“
emotional response

5. Acceptance
„Letting go and
3. Bargaining open up for the
new situation“
„I want to
make Testing
a deal“
1. Denial
„ There must be
some mistake“ 4. Depression
„There is no deal“
adapted from: Elisabeth Kübler-Ross

time
5
 II. Emotional Responses on Change perceived as positive
1. Blinded
“Finally, Management
Optimism will implement my ideas“
(certainty)
5. Completion
(satisfaction)
4. Justified Optimism
“Implementation
emotional response

(trust)
is nearly
“The project is gaining finished“
momentum into a
3. Hopeful Realism positive direction“
(hope)
“There may still be good
aspects in the whole project“
2. Informed
Pessimism
(doubts)
“It‘s not really Danger of resignation
what I expected
at the beginning“ (private or public ~)
adapted from: D.Kelley + D.R. Connor

time
6
III. The Change House - there is no „end point“ of change

the contentment room the renewal room

* *
I

* *
I

the denial room the confusion room

direction is anti-clockwise => otherwise you are stuck!

adapted from: Claes Jansen

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 III. The Change House - with additional rooms ...

the contentment room the renewal room

The
Compla- * *
cency I
Lounge

* *
I

the denial room the confusion room

The Dungeon Paralysis

of Denial Pit
adapted from: Claes Jansen
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 Based on the #1 Bestselling
Business Book
IV. THE CHEESE-
EXPERIENCE

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 Featuring
“Hem” & “Haw” and “Sniff” & “Scurry”

Characters Who Represent The People

We All Work With and Live With Everyday
— Including Ourselves
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 SNIFF?
SCURRY?
Who can smell
change in the air Who goes into
action immediately

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 HEM? HAW?
Who does not Who is startled
by change, but then
want to change. laughs at himself,
“It’s Not Fair!” changes and moves on
to enjoy New Cheese

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13
 The Sniff, Scurry, Hem & Haw
Parts of Ourselves
We may have a little bit of each of these
characters in us—which we can use to
help us deal with change.

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THE HANDWRITING
ON THE WALL
Change Happens
They Keep Moving the Cheese
Anticipate Change
Smell The Cheese Often So You
Know When It Is Getting Old

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Adapt To Change Quickly
The Quicker You Let Go Of Old Cheese,
The Sooner You Can Enjoy New Cheese
(Try to) Enjoy Change!
Savor The Adventure And
Enjoy The Taste Of New Cheese!
Be Ready To Change Quickly
& Enjoy It, Again!
They Keep Moving The Cheese

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 C. First discuss with your neighbour (~ 10 minutes)
then within the group (~15 minutes):

Which similarities did YOU detect

between the characters or phases dealing with change
and your personal reflection about your change patterns?
1. Blinded
2. Anger Optimism
5. Completion
5. 4. Justified Optimism
Acceptance
3. Bargaining
3. Hopeful Realism
Testing
1. Denial 2. Informed
Pessimism
4. Depression
Danger of resignation

contentment renewal

*I*

I
denial confusion
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D. Sharing in the Plenary (preparation)

As a Group:
Please prepare a Flipchart-Poster
representing the
personal insights of your group
about dealing with change.

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