Service Oriented

Business Intelligence

Bosky Joe

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
 Objective
§ It is an attempt to combine two architectural styles that have
developed independently - Business Intelligence/Data
Warehousing and Service Orientation.
§ Develop a framework where both architectures can exist in
unison and leverage the benefits of the other
§ Develop guiding principles to ensure that the fundamental
tenets of each of the component architectures are not
broken

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
 Overview
§ Service Orientation is an approach to building distributed
applications
§ Services expose capabilities through interfaces
§ Interfaces exchange messages
•Schemas maintain message & data standards
§ Encapsulates functionality and provides abstraction
§ We are talking services, not just web services (HTTP)
§ Service Orientation is the a good approach to building agile
and flexible applications and a good application level
integration strategy

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
 Data Warehouse (View)
§ Data Gathering - Extract, Transform and Load (ETL)
§ Data Storage - Data Warehouse (EDW)
§ Data Presentation (The BI bit)
•OLAP
•Reporting DB Report.
Services
Data
Staging Warehouse
DB ETL Staging Warehouse

SQL Server SQL Server

64 Bit 64 Bit
Analysis
Services
DB

Error / Audit / Metadata

Flow of Data

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
 Query a Warehouse
Business
Service

GetData
Service
Call Response

Analysis
Answer
Service Bus

GetData
Service Response
Call

Service Facade Query Results

Query Response

Data
Warehouse

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
 ETL

Collated
Events
Business DW Event Data
Event Events
Service Cache Agent Warehouse

Published Subscribed
Events Events

Service Bus

Data
Data Batch

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
 Different Views

§From an SO SO B
perspective, BI is
seen a collection of
services BI seen as collection of services
Data Publication Services
(BI)
Transformation & other BI
services
SO Services seen as Data
Sources
§From a BI perspective
SO is seen as a
collection of data
support SO
Disciplines to

Architectural
Overlap

support BI
Disciplines to
sources

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
 Challenges
§SO
Small messages on demand
SO B
Transformation tend to be simple
Me
§

§BI ssa
ge
Fre
Infrequent exchanges of (large) qu
amounts of data enc
y
Transformations complex
S ize
Increasing drive for Real Time
s age
DW s
Me
§SoBI
SO or Real
Small Grain

Time Events

Grain

Data Import /
Services
Medium

Large Grain
Leverages the strengths at the
extremes
Messages vs. Data
Attempts to exploit this middle
ground
§

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
 Core Strengths
Service Orientation Business Intelligence

•Provides Application to application •Well suited for Data to data integration

integration •Can handle large data volumes

•Well suited to events and real-time data •Provides foundation for business

– high frequency decisions

•Provides operational platform •Provides a combined model of the

•Allows agile change in business enterprise data

processes •Good tools and mechanisms for

•Supports reuse of enterprise transforming data

components •Ability to ask and question of the data

•Encapsulates and abstracts functionality and to answer key business questions

•Tightly defined data formats and

structures

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
 Wins
§Provides a logical model of enterprise data which can be
exploited by SO
§Ability to exploit best of breed transformation functionality
§Ability to reuse transformation logic usually hidden in ETL
§Support for real time data warehousing
§Ability to consolidate operational and BI data
§Brings interface abstraction patterns to BI
§Provides road map for integration
§Driving improvements in enterprise data quality

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
 High Level Arch.

Presentation Services

Operational Management
Reporting Reporting

Transformation Business Intelligence

Operational Services Services
Services

Data
Service Facade ETL Warehouse

Operational Transformation Business Intelligence

Platform Platform Platform

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
TO BE Architecture – Phase I
Bookings, Backlog, Revenue,
Booking Adjustments
EDW/EDW
2B
Production Visibility
WW POS with Direct Credits
EU/EM ERP Revenue
EU/EM Manual Adj Siebel
Visibility Perl
IDE OIC
WWCS Analytics
Compensation Data Mart

Overlay Credits for Revenue, Bookings,

WW ERP & POS Accumulation, Booking Adjustment
Payment
SCE

Eclipse

Eclipse BO
Quota & allocation
GPS lines Data Mart

Compensation Plan

CPET

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
TO BE Architecture – Phase II
Bookings, Backlog, Revenue,
Booking Adjustments
EDW2B
Production Visibility
WW POS with Direct Credits
EU/EM ERP Revenue
EU/EM Manual Adj Siebel
Visibility Perl
IDE OIC
WWCS Analytics
Compensation
E Data Mart
D
Overlay Credits for Revenue, W Bookings,
WW ERP & POS Accumulation, Booking Adjustment
Payment
2
SCE B

Eclipse
ORACLE
Apps S
E
R Eclipse BO
Quota & allocation
GPS V lines Data Mart
I
C
E
Compensation Plan
L
A
CPET Y
E
R

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
 Next What

HOW TO DO IT ?

Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15