Speaker : Dr.

Nay Zin Latt

Venue : India
Date : 17.10.10
 There are 3 kinds of people in the world

• Those who don’t know

what’s happening;

• Those watch what’s

happening;

• And, those who make

things happen

• Who Are You?

Mintzberg’s Managerial Roles
 Things that will destroy us
 Wealth without work
 Pleasure without conscience
 Knowledge without character
 Commerce without morality
 Science without humanity
 Worship without sacrifice
 Politics without principle
@ When the goal is not working, change
the plan; not the goal.

@ All results come from a certain level of

thinking.

@ To get a new result, you must first, move

to a new level of thinking.
Decision-Style Model
 The Project Cycle
Programming

Evaluation Identification

Implementation Appraisal

Financing
 The Three Components of Creativity

Creativity …
The ability to produce
novel and useful idea.
Efficiency, Effectiveness, and Performance in an
Organization
 Management

The process of
getting things
done, effectively
and efficiently,
through and with
other people
Planning & Organizational Levels
Types of Plans Level

Strategic Long-Term
Top
Management

Intermediate
Upper & Lower
Middle
Management

Tactical Short-Term
First Line
Supervisor
How are Plans and Managerial Levels
Linked?
• Long-term strategic planning
– Sets the direction for all other planning
– Overall strategy defined by top management.

• Intermediate-term tactical planning

– Developed by mid-level managers to carryout
top-level plans.

• Short-term tactical planning

– Developed by supervisors to facilitate mid-level
managers’ plans
World Bank Per Capita Income Classifications
Low income $785 or less in 1997
Middle income $786 - $9,655
Lower middle income $786 - $3,125
Upper middle income $3,126 - $9,655
High income $9,656 or more

Developing (emerging) countries include:

- low- and middle-income countries
- countries with both large or small populations
- countries in economic transition
- found in all areas of the world
- tremendous potential for business because of the
sheer size of the population

Developed countries include:

- high-income countries
- clustered in just a few geographic areas
- natural places to do business because of quality
and quantity of demand
 Likelihood of Paying Bribes Abroad by
Nationality of Companies

Singapore 5.7
United States 6.2
Germany 6.2
Belgium 6.8
United Kingdom 7.2
Netherlands 7.4
China 3.1 Switzerland 7.7
South Korea 3.4 Japan 5.1 Austria 7.8
Taiwan 3.5 France 5.2 Canada 8.1
Italy 3.7 Spain 5.3 Australia 8.1
Malaysia 3.9 Sweden 8.3

Most corrupt No corruption

0 1 2 3 4 5 6 7 8 9 10
 The best leaders operate in four
dimensions

1. Vision,
2. Reality,
3. Ethics, and
4. Courage
 The Sweet Spot
Personal
Greatness

Leadership Organizational
Greatness Greatness
 From Effectiveness to
Greatness

“90 percent of all leadership failures are

character failures”

Good Is The Enemy of Great!

• Leaders are liable for
what happens in the
future rather than what is
happening today.
 Can Leaders Be Trained – Yes
• A person needs certain skills

– Technical skills - the procedures and techniques

involved in the job process, become an expert,
people will follow if they have confidence.

– Conceptual skills – you must be able to see the big

picture, you must be able to make sense out of
chaos – harder to teach this skill
 Can Leaders Be Trained – Yes
• Networking Skills

– Ability to socialize and interact with those

associated to the unit.
– Use this skill to take care of people, get things
needed to do the job.
– Your employees will know you can fight for them.
 Can Leaders Be Trained – Yes
• Human-relations skills – critical

– Ability to work with, understand, and motivate

those around you
– Effectively communicate with, and listen to your
employees
– Includes the people skills of coaching, facilitating,
and supporting others
– Includes honesty and values
– Needed to influence others
Building Blocks of Competitive
Advantage
Approaches to Social Responsibility
Sources of Managerial Power
 Power: The Key to Leadership
• Legitimate Power
– The authority that a manager has by virtue of
his or her position in the firm.
• Example: the power to hire or fire employees.
• Reward Power
– The ability of a manager to give or withhold
tangible and intangible rewards.
• Example: awarding pay raises or providing verbal
praise for good performance.
– Effective managers use reward power to signal
to employees that they are doing a good job.
• Coercive Power
– The ability of a manager to punish others.
• Examples: verbal reprimand, pay cuts, and dismissal
• Limited in effectiveness and application; can have
serious negative side effects.
• Expert Power
– Power that is based on special knowledge,
skills, and expertise that the leader possesses.
• First-line and middle managers have the most
expert power; most often consists of technical
ability.
• Referent Power
– Power that comes from subordinates’ and
coworkers’ respect for the personal
characteristics of a leader which earns their
loyalty and admiration.
– Usually held by and available for use by likable
managers who are concerned about their
workers.
Four types of expectations

• Desired (ideal)
– optimum level of performance, excellence
• Equitable (deserved)
– what other should receive
• Predictive
– what other expect to happen
• Adequate
– minimum tolerable level
 Now you’ve studied about
“Management” & Leadership in
general.

 And believably , you all will be in

the position to materialize it .

 On behalf of your religious,

country, community and national…
 Dr. Nay Zin Latt

6/28/2006 free template from www.brainybetty.com 2

6/28/2006 free template from www.brainybetty.com 2