ZMC Training

Content

 Product Introduction & Architecture

 Product Functions
 Web Portal
 SNMP
 IT-OSS Solution Architecture

ZMC Alarm/Ticket
EOMS
Accept Analysis Handle Confirm

ALARM/KPI
ALARM/KPI
ALARM/KPI

ZSmart Services U31

Servers Switch FirewallDisk Array

BSS IT Equipment
SCP/SIU/MGW

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 System Interfaces
NMS

Northbound Interface
SNMP / FILE

Node
Trouble
SNMP
TELNET WebService Ticket
Node System
SSH

Node
Southbound Interface
Agentless Mode SNMP / FILE
JMS-ActiveMQ

EMS
(NetNume
Agent Agent Agent U31)
Node Node Node

Agent Mode

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 Functional Architecture

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 ZMC Processes on Server

 Server
 Web
 Data
 Server
 ActiveMQ
 MongoDB

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 Inside ZMC System

NMS DEVICE

SNMP/SYSLOG
ZMC SERVER ZMC CLIENT

Daemon
Desktop Core Processor (zmcDeamon)
(zmcServer)
WebService Web Processor Message Bus JMS Probe
(zmcWeb) (ActiveMQ) (zmcProbe)

RMI Data Processor JMS

Agent
(zmcData) (zmcAgent)

Mongo API
Oracle Lucene Mongo

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Content

 Product Introduction & Architecture

 Product Functions
 Web Portal
 SNMP
 Highlights

 End to End Monitoring

 Powerful probes
 Audit and Check
 Centralized Maintenance
 Security Strengthened

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 Function: Topology Management

 Physical View
 Site View
 Rack View

 Logical View
 Device Status/Connection Status
 Customizable/Favorite
 Quick Alarm View/Operations

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 Function: Resource Management

 Resource (Managed Object)

 Device/Process/Service
 Alarm/KPI/Attribute/Extension

 Resource data Query/Add/Delete/Edit

 Device auto register
 Auto discovery
 Auto scan resource attributes

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 Function: Fault Management

 Alarm coming from

 Probes
 SNMP trap
 Syslog
 KPI Audit

 Alarm Preprocessing
 Alarm Compressing
 Alarm Forwarding
 Alarm Report

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 Function: Performance Management

 KPI coming from

 Probes(Stat File/SQL/Command)
 SNMP GET
 Southbound Interface

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 Function: Performance Management Trigger Alarm
• Threshold Trigger
• Accumulate Times
Dashboard KPI Audit • Historical Data Compare
• Last Cycle Data Compare
Support Expression
Cache
(zmcData)

Excel
Third-Party System
Report
KPI Auto Generate and Send Email

Data Set

Chart Wall Screen

Charts Customizable Portlet
Trend Analysis

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 Function: Server Management

 Server Dashboard
 CPU/Multi-CPU
 IO
 Memory
 File System
 Process CPU/Memory

 Performance Analysis
 Quick Operations
 Device Attributes

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 Function: Database Management

 Database Usage
 Session
 Table space
 Lock

 TOP 10 SQL
 By CPU Time
 By IO

 SQL shortcut

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 Function: Network/Traffic Management

 The traffic of each interface( KPI_602 )

 Traffic Analysis
 Real time watch on one specific port
 Overall traffic in whole system
 Transmit packages rank
 Error packages rank

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 Function: Reports Management

 System Build-in
 Server Performance
 Alarm Statistic

 Customizable
 Chart
 Excel Report
 Wall Screen

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Content

 Product Introduction & Architecture

 Product Functions
 Web Portal
 SNMP
 Function: Knowledge Management

 Single Sign On
 Knowledge Search
 Knowledge Add/Delete/Edit
 Catalog Add/Delete/Edit

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 Basic Function

 Main menu/link/workspace/license portal areas

 User Access Control
 Role based user management
 Password Policy
 Access log
 Privilege Type
 Menu
 Operation
 Component
 SSO
 Wall Screen Tab

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 Dashboard
 Top 10 resource usage
 Dashboard based on device type
 Interface Traffic Flow

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 Event

 Alarm
 Syslog
 Trap

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 Report

 Performance Report
 Alarm Statistic
 Report Manager
 KPI Chart
 Wall Screen

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 Probe-AlarmHardDevice

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 Probe-AlarmMoniHost

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 Probe-AlarmMoniPort

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 Probe-AlarmMoniProc

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Content

 Product Introduction & Architecture

 Product Functions
 Web Portal
 SNMP
 SNMP

 SNMP
Simple Network Management Protocol, “Internet-standard
protocol for managing devices on IP networks”

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 Typical NMS Architecture

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 Components in SNMP System

 SNMP Manager
 SNMP Agent
 Managed Device
 MIB(Management Information Base)

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 SNMP Manager

• Polling from Agent

• Process response from Agent
• Set value on Agent
• Receive Event from Agent

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 SNMP Agent

• Collect management information from the devices

• Cache the information in the MIB Tree, and support quick search
• Interactive with Manager
• Normally Agent embed inside device, and feather need turn on

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 Managed Device

 Statistic and provide information to Agent

 Trigger event to Agent

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 Operations Flow

UDP Port: 161

ZMC Trap Port : 1620

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 MIB(Management Information Base)

 A database used for managing the management entities

 Hierarchical (tree-structured)
 Each entry is addressed through an object identifier (OID)
 Objects in the MIB are defined using a subset of Abstract Syntax
Notation One (ASN.1) called "Structure of Management
Information (SMI)"

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