LCS Sales Pack Draft27

Asset Management Pack Title
Lifecycle Services
Click here to explore how we can help Increase your Plant Uptime 

Custome
r Pain
Increase Operational Certainty & Plant Uptime While Improving Safety

Maintenance
Reliability
Unplanned
New Performance
downtime People and
Technology
associated Tools
adoption
cost STO
Inventory Data STO Work
Management Management Scope
Accuracy LTSA
Critical Connected
Equipment Services
Failure
System
Regulation Safety
compliance
Flow
Degrading
Measure &
Performance Analyze
Final Control
Lifecycle Services Solutions 2

Unplanned Downtime STO LTSA
Connected
Pain - Unplanned Downtime Cost

associated costs
Services
Scheduled Technical Phone Advanced Repair / Emergency Part / Product Site Evaluation & Preventive & Start Up &
Maintenance Support Replace Services Delivery Walkdown Predictive Commissioning
Emerson Solutions Drive Value In … $20B annual production losses

globally as a result of
unscheduled downtime
In-House Skills
Development
• Eliminating unplanned costs
• Avoiding production loss
• Critical product issue solving
• Emergency interventions and expertise availability
As much as 43% of
• Quickly returning plant operations to normal with unplanned downtime is
on-site assistance caused by equipment
failure
We are committed to solve our customer problems

3
Connected
STO LTSA
Pain – Inventory
Inventory ManagementManagement Services
xxx
Part / Product Advanced Repair / Site Evaluation &
Parts Management Upgrades
Delivery Replace Walkdown
Emerson Solutions Drive Value In …

xxx
• Minimizing capital costs associated with unproductive spares
• Accomplishing cost-effective maintenance
• Reducing inventory costs leveraging QuickShip
• Minimizing lost production
• Increasing system availability and productivity
xxx

4
Connected
STO LTSA
Pain - Safety
Safety Services
A typical refining facility will

spend less than 10% of it’s time in
operations. However, 50% of all
process safety incidents occur
during this time.
Scheduled On-Site Condition In-House Skills Site Evaluation &

Maintenance Diagnostics Monitoring Development Walkdown

60% of safety incidents occur
during reactive maintenance
• Ensuring safety standard conformance
• Reducing employees’ exposure to hazardous situations
• Reducing liabilities of equipment operations
• Managing risk with no surprises
• Condition based safety margins
• Environment, Health and Safety operations to the highest standards
xxx
• Safety risk mitigation

5
Connected
STO LTSA
Pain – Regulation
Regulation Compliance
Compliance Services
xxx
Scheduled On-Site Condition In-House Skills Site Evaluation &

Maintenance Diagnostics Monitoring Development Walkdown

xxx
• Meeting environmental health & safety obligations – to specify CO2 emissions
• Navigating increasingly complex regulatory environment
• Local expertise availability to ensure specific regulatory compliance
• Maintaining competencies and processes to reduce systematic failures
• Helping you comply with changing emission regulations
• Custody transfer?
xxx

6
Connected
STO LTSA
Pain
STO - STO
Work WorkAccuracy
Scope Scope Accuracy Services
xxx
Scheduled Site Evaluation & Reliability On-Site

Maintenance Walkdown Consulting Diagnostics

xxx
• Prioritizing turnaround assets, minimizing emergent work
• Cost-efficient maintenance and improved process availability
• Achieving economic benefits associated with greater efficiency
• Recognizing a maximum return on investment
• Implementing long term plant reliability
xxx

7
Connected
STO LTSA
Pain
New – New Technology
Technology AdoptionAdoption Services
2-3% of turnover could be

increased with automation


xxx
• Maximizing long-term return on investment (ROI)
• Supporting new and improved ways to operate plants
• Complimenting existing infrastructure with new technology
• Achieving sustainability goals by reducing use of energy and raw materials
• Developing and justifying an IIoT for operations transformation
• Providing technologically advanced solutions to address todays’ challenges
• Allow a meaningful insight into your asset health xxx
• Monitoring your assets and issuing maintenance recommendation
• Supporting you in accurately determining STO work scope
• Digitizing and integrating your processes
8
Connected
STO LTSA
Pain
Data – Data Management
Management Services
xxx


xxx
• Meeting profitability objectives
• Big data-driven processes and quality optimization
• Data management minimizing non-value work
• Data enabled resource optimization
• Smart decisions using predictive data analytics and machine learning
• Helping you collect and analyze data to manage the ever-changing
xxx
environment

9
Connected
STO LTSA
Pain Equipment
Critical - ReccurringFailure
Failure Critical Assset Services
It costs approximately 50% more

to repair a failed asset than if the
problem had been addressed
prior to failure

Emerson Solutions Drive Value In … As Much as 43% of unplanned

downtime is caused by
equipment failure
• Easily identifying potential risks to production assets
• Leverage professional support from industry experts
• Increase productivity and reduce costs
• Focus on corrective actions and preserving critical process assets
• Ensuring operating parameters deliver optimal benefits
• Collecting and storing asset data
xxx
• Providing meaningful / early insights from existing data
• Implementing data-based maintenance strategies

10
Connected
STO LTSA
Pain –& People

People Tools & Tools Services
xxx
In-House Skills Outsourced

Resident Engineer
Development Services

• Developing in-house expertise and competencies xxx
• Reduce downtime by having local on-site resources and 24/7 support services
• Expert partnering for service interventions
• Asset management supporting tools
• Support your daily operations with dedicated Service teams that provide skills and
knowledge you need
• Deploying … tools and processes to address your needs
xxx

11
Connected
STO LTSA
Pain – Degrading
Degrading Performance
Performance Services
Availability gains through

predictive intelligence are worth
up to 3% in overall uptime

Resident Engineer

xxx
• Getting the highest performance out of automation investments
• Identifying and addressing possible gaps to maintain a competitive edge
• Enhancing operating stability
• Quantifying plant performance improvements
• Gaining manufacturing efficiency and product quality benefits
xxx

12
Connected
STO LTSA
Maintenance
Maintenance Services
Emerson Solutions Drive Value in

• Ensuring that maintenance needs
are met
Technical Phone Emergency Scheduled On Site Advanced Repair /
Resident Engineer
Support Services Services Replace
• Improving equipment uptime
• Predicting budget and eliminate
uncertainty
• Reducing downtime
• Reducing startup time to full
capacity
Part / Product
Parts Management Extended Warranty
• Lowering maintenance cost
Delivery
Revenue lost per day of unplanned downtime at $1M • Predictive equipment alerts /
average size refinery uptime
Lifecycle Services Solutions We are committed to solve our customer problems

13
Connected
STO LTSA
Reliability
Reliability Services
• Safe and effective startup

Turnarounds &
Outages
Start Up &
Commissioning
Calibration
Services
Site Evaluation &
Walkdown
Safety System • Reducing average cost to repair
• Lowering maintenance costs
• Predictive equipment alerts /
uptime
• Optimizing manpower
• Ensuring regulation compliance
Cybersecurity Preventive & Power & Grounding Legacy Systems
Services Predictive Integrity
Upgrades
Support • Providing adaptability to
process evolution
As Much as 43% of unplanned downtime is 43%
caused by equipment failure

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Connected
STO LTSA
Performance
Performance Services

• Maintaining sustainable
operations and competitive
Flow Metering
Certainty
Asset Performance Improvement &
Optimization
Performance
Solution advantage
• Identifying and responding
effectively to early indicators of
impending failures
• Using data-driven truths rather
than guesstimates
• Lowering maintenance cost in
eliminating unnecessary
As Much as 43% of unplanned downtime is
servicing
43%
caused by equipment failure • Leveraging latest technologies

15
LTSA
Make your Maintenance & Reliability Strategy a
Road Map to Success.
LTSA Pack
Start
What are your most pressing challenges?
 Prevent Breakdown
Improving Safety & Availability
Skills Gap
 Handle your critical maintenance challenge with
the required skilled workforce
 Fix Breakdown
Immediate access to the right support to Recover Fast
SureService
 Flexible service packages to meet your
maintenance, reliability and performance needs
Long Term Service Agreement  Summary  Video  Brochure

16
Emerson - Your Long Term Service Partner STO
Connected
Services
Prevent Breakdown Skills Gap Fix Breakdown
Scheduled Maintenance In-house Skill Development Technical Phone Support

Prevent Shutdowns with Emerson’s Education Program Remote Help to troubleshoot &
Scheduled Maintenance helps you develop in-house resolve problem
knowledge for efficient operations
On-Site Diagnostic Emergency Services
Avoid unnecessary servicing Minimize Downtime with
with Diagnostics immediate Expert Help on-site
Outsourced Skills
Condition Monitoring Emerson Certified Skilled labor
Data-driven recommendations whenever you need them for Parts / Products delivery
before operation are affected effective Maintenance Access to Critical Spares & Parts
in minimum time
Calibration Services
Certified Calibration ensures Advanced Repair – Replace
accuracy of equipment Providing repair or replacement
Resident Engineer of assets to avoid downtime
Site Evaluation & Engineer at your facility giving you
Walkdown the Field support, Project Start Up & Commissioning
Asset review to help identify Management, or Consulting Ensure a safe & timely start up of
potential issues expertise you need your plant or process
Long Term Service Agreement 17

Prevent Breakdown Reduce Downtime and Maintenance Cost
$1M
Scheduled On-Site Condition Calibration Site Evaluation &
Maintenance Diagnostics Monitoring Services Walkdown
Revenue lost per day of unplanned

downtime at average size refinery
Challenges
● Maintenance Planning &
Overall Cost
● Availability of Resources &

As Much as 43% of unplanned
downtime is caused by equipment
Skillset failure
● Availability of Parts & tools
● Recurring asset failures

It cost ~ 50% more to repair a failed
● High Inventory costs asset than if problem had been
addressed before to failure
● Discovering the unknown

Handle your critical maintenance challenge
Skills Gap
with the required skilled workforce

Resident Engineer
One in three employers globally are
reporting difficulty in filling jobs due
to lack of available talent”.
Challenges
● Time & operational constraints
● Lack of skilled resources 50% of all process Safety Incident

occur during transient operation when
● Aging Workforce people are put in unfamiliar situation
● Lack of Expertise
● Peak Load support needs

“32% of O&G industry survey
● Consultancy respondents said skills shortage
was among the largest threats

Fix Breakdown Enhance Efficiency in Emergency Situations
$1M
Technical Phone Emergency Part / Product Advanced Repair / Start Up &
Support Services Delivery Replace Commissioning
Revenue lost per day of unplanned

downtime at average size refinery
Challenges
● Spares & Parts availability
● Downtime duration As Much as 43% of unplanned

● Unplanned events
downtime is caused by equipment
failure
● Emergency response
improvement
● High cost Inventory Typical percentage of customer
● Need for Expertise

owned capital inventory which is
either obsolete or redundant

Packaged to… From Core Support to Fully Managed Services
Best meet Your Needs
Our service support agreements make it easier to meet

your maintenance, reliability, and performance needs while
leveraging the full value of your automation investment
OUR TIERED PACKAGE

Connected
LTSA Scheduled
Scheduled Maintenance
Maintenance
Prevent Breakdown
STO LTSA
Services
Avoid Unplanned Shutdowns….

Have a Scheduled Maintenance!
Scheduled On-site Service helps you to proactively maintain and obtain a
regular insight to identify shortcomings that can impact asset continuity and
availability.
1. Ensuring your maintenance needs are met on a scheduled basis to minimize

unforeseen problem
2. Reduce overtime costs
3. Proactive & Standardized methodology
4. Recommended action plan to identify ways to improve the health and

maintenance needs of your asset.
Keep your asset maintenance requirements up-to-date while maintaining a

“Every 1% gain in availability is worth $8.4 million of additional margin capture per year flexible path toward new technology.
in a typical 200,000 bpd refinery.”
-Doug White, Emerson Industry Expert – Based on Current Refinery Economics
Measure Final
Systems Flow
& Analyze Control
Access the tools, technology and processes needed to identify potential failures early and reduce risk of direct cost due to
unscheduled shutdown.
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Connected
LTSA Diagnostics
On-Site On Site Diagnostics Prevent Breakdown
STO LTSA
Services
Eliminate unnecessary servicing….

With Emerson Diagnostics
Diagnostics services helps identify maintenance tasks based on quantified
equipment condition and assist you into the development of a proactive plan
detailing what to fix and when to fix it before operations are affected.
1. A Specialist to set and run test on site
2. Detailed analysis of collected data
3. Identification of potential risks & action required
4. Easy to understand Asset Health Report & recommended action plan
When it comes time to identify maintenance priorities, what approach do you

use at your plant?
“Every 1% gain in availability is worth $8.4 million of additional margin capture per year
Measure Final
Systems Flow
& Analyze Control
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Connected
LTSA Condition
Condition Monitoring
Monitoring
Prevent Breakdown
STO LTSA
Services
Increase predictive work orders ….

Enabled by our technology and expertise!
Condition Based Monitoring helps with earlier insight through our connected
services & expertise to identify shortcomings that can impact asset
continuity and availability
1. Convert Noisy Data to Actionable Information & Data-driven recommendations
2. Access Experts When You Need Them
3. Accurately plan scope & work
4. Detection of developing problems along performance evolution
See, Decide, Act strategy , based on real data to reduce maintenance spend
and optimize maintenance tasks.
Measure Final
Systems Flow
& Analyze Control
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Connected
LTSA Calibration
Calibration ServicesServices
Prevent Breakdown
STO LTSA
Services
Ensure Accurate Equipment….

With Emerson Calibration Services
Accurate measurement is vital, whether the primary purpose is custody
transfer, allocation, process control or compliance with national safety
standards and regulations
1. Industry Leading (NIST-traceable)
2. Device tested with the original metrological settings and certificate delivered
3. Smart meter verification when technology allows
4. On Site or In Emerson Service Center
The resulting degradation of the measurement data received by your control

systems can lead to false trips, fouled equipment and process downtime
Measure Final
Systems Flow
& Analyze Control
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Site Evaluation & Connected
LTSA site Evaluation & Walkdown Prevent Breakdown
Walkdown
STO LTSA
Services
Asset review to discover the unkwown …..

Build predictive maintenance planning
On site walkdown to help identify potential issues that can cause downtime or
affect performance
1. Post installation condition check & visual health check Audit
2. Identify & prioritize critical opportunities for improvement or new technology

integration.
3. Install base analysis & asset criticality + accurate records for maintenance
4. Improved Turnaround planning & Predictive maintenance planning
Deliver detailed report and pinpoint potential areas for further improvements,
including a remediation plan for the assets requiring attention.
Measure Final
Systems Flow
& Analyze Control
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In-House Connected
LTSA In House Skills Development Skills Gap
Skills Development
STO LTSA
Services
Train New Hires, Improve current skills….

Emerson Education Programs support
Maximize the return on your most significant investment: your employees.
1. eLearning - Students learn at their own pace, online with no travel required
2. Virtual Classroom - Gain all the benefits of learning in a classroom and interact
with an instructor based at an Emerson facility without the cost of traveling
3. Traditional Classroom - Instructor-led classes in local language at your site or

in an Emerson regional training center
4. Easy registration process with Education advisor
Improve your workforce skills or help your team adapt to new technology with a
full range of training options
Some employees expressed concerns over gaps in appropriate training….
62,1% are waiting to receive technical training that feel they should have already
“Training and Development Survey.” SPE Research, December 2012
Measure Final
Systems Flow
& Analyze Control
Get your employees obtain the knowledge they need to not only perform their jobs, but seek efficient solutions to daily
issues.
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Connected
LTSA Outsourced
Outsourced Skilled Skills
Skills Gap
STO LTSA
Services
Need Specialist Skills for Hire?….

Emerson Service Engineers can Help
We cover your unplanned needs with flexible, convenient access to skilled
resources and supplement the capabilities of your existing staff
1. We bring the special skills and tools you may not have
2. We maximize the effectiveness & consistency of maintenance practices

through direct help and hands on training
3. We help with Specialists embedded in your team for shutdown preparation as

subject matter experts
4. We help with assigned resident site engineer to daily service installed base
for agreed duration
Hire Emerson specialists to give you and your key personnel more time for
critical day-to-day operations
“32% of O&G industry survey respondents said skills shortage was among the largest threats
particularly in subsea and LNG operations.
This threat rated second only to economic instability at 34%”. – by oilcareers.com March 2013
Measure Final
Systems Flow
& Analyze Control
Supplement your in-house staff with specialist and obtain the right expertise to help you successfully adopt and deploy
more complex product features
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Connected
LTSA Resident
Resident Engineer
Engineer
Skills Gap
STO LTSA
Services
Provide you the Field support, Project Management, or

Consulting expertise you need !
A service designed and based on your unique needs
1. Emerson selects a number of qualified personnel from the available pool of

trained engineers, matching the desired qualifications
2. Available for short term and long term assignments (few weeks to few years)
3. Resident engineer as you single contact point
4. A wide range of activities from engineering to start-up to asset maintenance

and Shutdown, Turnaround & Outages phases.
With our resident engineer program, you get an extended contract engineer
without the expense of hiring new personnel.
“32% of O&G industry survey respondents said skills shortage was among the largest threats
particularly in subsea and LNG operations.
This threat rated second only to economic instability at 34%”. – by oilcareers.com March 2013
Measure Final
Systems Flow
& Analyze Control
more complex product features
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Connected
LTSA Technical
Technical Phone Support
Phone Support Fix Breakdown STO LTSA
Services
All the Answers you Need ….

Just a Phone Call away!
Our Experts remotely help you with troubleshooting and problem resolution when
you need it the most
1. Special 24-hour telephone support number for prompt, expert technical

support
2. Unlimited telephone and email support for existing functions of the equipment
3. Remote Log-On when technology allows
4. Escalation path manages issues through team of dedicated engineering

specialists or dispatching a field engineer where appropriate..
With our technical phone support program, you get a priority access to the right
expert, right time.
“Every hour a 120,000 BPD refinery is down costs $40,000 to $50,000.
That works out to about $1 million per day.” – ARC Advisory Group
Measure Final
Systems Flow
& Analyze Control
Reduce or eliminate any unplanned downtime with priority access to the right support and material when unfortunately,
breakdown happens.
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Connected
LTSA Emergency
Emergency ServicesServices Fix Breakdown STO LTSA
Services
When there is a Breakdown….

Emerson Experts Help On-Site
With Emergency Service, a specialist or spares will be dispatched to quickly
remedy your crisis situation and return plant operations to normal.
1. Specialist dispatched to your plant on a priority basis to quickly remedy your

situation
2. QuickShip program to deliver parts & spares within Days or Hours
3. Mobile Service Center on your site when repair is needed
4. Insurance to get right resources, right time and have your problem fix first time
In combination with our Express parts / products delivery programs, Emergency Site
Service provides the priority access to a team of experts immediately available to
get your issue solved in no time.
Measure Final
Systems Flow
& Analyze Control
breakdown happens.
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Connected
LTSA
Parts Parts / Product
/ Products Delivery
delivery Fix Breakdown STO LTSA
Services
Uninterrupted Asset Availability ….

With ready access to Spares & Parts
Support the essential Spares & Parts requirement whether they are shipped or
managed on site and ensure process availability and operating budget certainty
1. Site-Managed Spares
Spare Parts Management help you achieve the right level of spares needed to
support your plant by taking a proactive, calculated approach to managing
spares We work with you to determine and optimize the recommended
quantity of on-site spares for your specific installation and process criticality.
2. Off Site Managed Spares
Locally-available spares from an extensive worldwide network of local

Emerson service providers delivered within a specified number of hours
Periodic assessments of your on-site spares inventory and usage as well as

obsolescence management allows to minimize capital costs associated with
unproductive spares.
Measure Final
Systems Flow
& Analyze Control
breakdown happens.
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Advanced Repair – Connected
LTSA Advanced Repair / Replace Fix Breakdown
Replace
STO LTSA
Services
Uninterrupted Asset Availability ….

With ready access to Repair/Replace program
Through our repair or replace initiatives, Emerson’s can provide the most effective
and cost saving solution to ensure uptime of your plant
1. Cost effective comparison for OEM Standard Repairs vs Replace
2. Decision based on time constraint and asset performance
3. Direct access to either priority repair or replacement available replacement

spares
4. When repaired, a detailed Repair Report with Improvement recommendations
Emerson's certified technicians’ maintain your asset through proper original

equipment manufacturer (OEM) procedures and parts. Our program can leverage a
new or refurbished unit if you’re replacing obsolete or failed devices
Measure Final
Systems Flow
& Analyze Control
breakdown happens.
33
Start Up Connected
LTSA Start Up & Commissioning Fix Breakdown
& Commissioning
STO LTSA
Services
Reduce start-up time to full capacity with….

Effective resources to insure a safe, timely start-up
Fastest, safest and most reliable way to ensure your assets are installed and
operating properly
1. Identify and eliminate installation problems
2. Functionality check of new installed devices
3. Performance check
4. Documented results in extended start up & commissioning report
Our team of trained and certified field experts provide complete turn-key services
and assist you every step of the way, from pre-installation to hand-over.
Measure Final
Systems Flow
& Analyze Control
breakdown happens.
34
LTSA Diagnostics
Valves
Scheduled
On-Site On-site Diagnostic 1
Maintenance
Benefits
Challenges
• Detection of developing
• Unexpected failures & problems
downtime • Reduce downtime
• Problematic valves • Data driven
• Arbitrary decisions recommendations
• OEM expertise
Diagnostic services enable us to evaluate the performance and condition of your valve without disassembly
35
LTSA Diagnostics
Valves
Scheduled
On-Site On-site Diagnostic 2
Maintenance
Isolation Pressure Relief Control

Regulators Actuators
Valves Valves Valves
  - - 
  - - 
Provide time-Series monitoring solution
to continuously assess proper   - - 
functionality & performance of products
installed and provide technical analysis &   - - 
report to customer
  - - 
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Details Video Brochure ROI
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LTSA Valves
Condition Condition Monitoring 1
Monitoring
Benefits
Challenges
• Data-driven
• Unexpected failures & recommendations before
downtime operation is affected
• Lack of expertise to • Predictive and proactive

diagnose valve condition maintenance
• Shutdown, turnaround or • Access to valve experts and

outage planning technology
• Control loop variability • Accurately plan scope &

work
• Positively impact plant
metrics
Emerson can help improve your performance and reliability by delivering insights, recommended actions, enabled by our
technology and expertise
37
LTSA Valves
Condition Condition Monitoring 2
Monitoring
Emerson can help improve your performance and reliability by delivering insights, recommended actions, enabled by our technology and expertise
Isolation Pressure Relief

Regulators Actuators Control Valves
Valves Valves
Continuous Assess Product

Real time Monitoring Risk Based Inspection Real Time Monitoring Real Time Monitoring
Functionality & Performance
Partial Stroke Test / Overhaul Condition
Diagnostics (SIL Assessment & Technical Analysis Report Diagnostics Diagnostics
Classification Loops) Recommendations
Continuous Assess Proper In Line Set Pressure Continuous Assess Proper
Product Functionality & Verification Testing Product Functionality & Risk Based Inspection
Performance Performance
Route Based Vibration
Technical Analysis Report Technical Analysis Report Technical Analysis Report
Analyzers
Rosemount Wireless Leak Wireless Vibration Acoustic
Test Acoustic Monitoring Monitors
Technical Analysis Report
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LTSAService
Mobile Valves Center
- MSC 1
Challenges Benefits
• No on-site capability • High capability
• High transportation costs • Cost effective
• Lack of control • Control of workshop process
• Geographical location • Effective on-site repair

solution
• Improved turnaround times
Emerson's fully equipped mobile workshops provide an efficient & effective solution to carry out valve refurbishment on site
eliminating the need for costly transportation.
39
LTSA Service
Mobile Valves -Center
MSC 2
Emerson's fully equipped mobile workshops provide an efficient & effective solution to carry out valve refurbishment on site eliminating the need for costly
transportation.

Valves Valves
Types: Spring Return,

Sizes 1”-6” Sizes ¼” to 8” Sizes 1” to 8” Sizes 1” to 6”
Double Acting
Valve Types: Spring Loaded Valve Types: Spring Loaded Rating 150# 600#
Rating 150#-300# Rack and Pinion, Scotch Yoke
and Pilot Operated and Pilot Operated **Flanged valves only**
Test capabilities based on
Ball, Butterfly, Globe, Choke Piston, Diaphragm individual valve & actuator
Assemblies
Medium: Air, Hydraulic Oil
individual valve & actuator
assemblies
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40
LTSA
Parts Valves Parts/Products
& Products Delivery Delivery 1
Benefits
Challenges
• Unplanned maintenance • Increased uptime
• Downtime • OEM product supply with

quality guaranteed
• Availability of parts
• Rapid response avoiding
• Emergency response delays
improvement
Together with Emerson's Local Service Centers and QuickShip Programs we offer a wide inventory of factory certified parts
including parts management services
41
LTSA&Valves
Parts Parts/Products
Products Delivery Delivery 1
QuickShip - Details
Together with Emerson's Local Service Centers and QuickShip Programs we offer a wide inventory of factory certified parts including parts management services
Isolation Valves Pressure Relief Regulators Actuators Control Valves

Valves
5 working days 2 weeks 3 weeks 2-3 weeks 2-3 weeks
Fisher MR95H Keystone Fig89D&E, Pneumatic

Vanessa TOV 30000, Size 3” to 24” JOS-E, JBS-E Series Fisher Sliding Stem up to 6”
Sizes: ¾” 1” 1-½” 2” QTurn, Sizes 003 to 240s
Fisher MR95L Keystone F778, QTurn Electric
NeoSeal Lined, DN40-DN300 OMNI 900 Series Fisher Rotary up to 10”
Sizes: ¾” 1” Actuator, Sizes 003 to 058
Fisher MR98H Keystone EPI-2, QTurn Electric
Sapro, Butterfly DN25 & DN50, PN16 Fisher Butterfly up to 12”
Sizes : ¾” 1” 1-½” 2” Actuator, Sizes 063 to 500
Keystone, Fig320 Butterfly DN50 to DN300 Fisher OEM Parts
Keystone CompSeal, DN40 to DN300

Keystone GR, DN50 – DN300
Fig85 & 86 Check Valve, DN40 to DN300
K Ball, F120, DN8-DN50
MecaFrance RA FBV Series 66/67 – DN8 to DN150 FB
KTM Series EF190FE Floating Ball Valve, DN15 to DN300
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42
LTSA Valves
Advanced Repair – Replace
Advanced repair/replace 1
Benefits
Challenges
• Spares availability • Improved uptime
• Poor valve performance • Improved valve reliability
• High maintenance costs • Cost savings
• Time constraints • Reduced downtime
Through our repair or replace initiatives, Emerson’s can provide the most effective and cost saving solution to ensure
uptime of your plant
43
LTSA Valves
Through our repair or replace initiatives, Emerson’s can provide the most effective and cost saving solution to ensure uptime of your plant

Cost of replacement   -  
Cost of repair     
Acceptable lead time     
Cost of spare parts   - - 
Maintenance period   - - 
Downtime consequence   - - 
Cost of inventory   -  
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44
LTSA
Start UpValves Start Up 1
& Commisioning
Benefits
Challenges
• Availability of resources • OEM expertise

& Skillset • End-to-end project
• Time & operational management
constraints • Availability of spares and
• Spares availability on-site equipment
• Valve damage during • Specialized solutions

start up
Ensure a safe & timely start up of your plant or process using our factory trained engineers and specialized equipment
45
LTSA
Start UpValves Start Up 2
& Commisioning

Safety awareness prior to start up     

Diagnostics and testing of all field
equipment prior to start up     
Detailed work plan with specific detail to
critical applications     
Emerson certified technicians to ensure
timely execution of installation,     
calibration and certify of equipment
Provision of consumables where
required     
Real time status reports and
commissioning check lists     
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LTSA ValvesPlanning
Maintenance Scheduled Maintenance 1
Benefits
Challenges
• Workshop capability • OEM expertise
• Spares availability • QuickShip
• Time constraints • Planned maintenance
• Repair quality • Certified repairs
OEM quality maintenance, overhaul and repair of your valve assets to ensure plant uptime
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LTSA ValvesPlanning
Maintenance Scheduled Maintenance 2

All standard maintenance, incl. assembly
& testing of actuated packages and  - - - -
respective machining
All standard onshore & offshore
maintenance and repair, set point
validation, set pressure change, valve -  - - -
modifications, assembly and re-
certification
All standard maintenance. incl. pressure
reducing devices - -  - -
All standard maintenance - Electric (E),
Pneumatic (P), Hydraulic (H) actuators - - -  -
All standard maintenance, trim changes,
incl. calibration - - - - 
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LTSA PSS
Guardian Guardian Support 1
Support
Challenges Benefits
• System-specific information
• Lack of expertise or time to proactively manage risk.
• Insufficient system reliability • Ability to make critical, risk-
mitigating decisions.
• Maintaining software and
hardware • Supports planning and
prioritization of work.
• Plan for lifecycle status of
system components
• Incident management with
24x7x365 support
The core element of Lifecycle Services. Effectively manage incidents, asset lifecycle, and risk across your fleet.
49
PSS PSS
Pack
Guardian
LTSA scheduledSupport
Support
Guardian Maintenance
2 1
Optimize the reliability and performance of your system
Shifts maintenance
strategy from reactive to
proactive, making day-
to-day systems
management tasks fast
and efficient
www.emerson.com/GuardianSupport 
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LTSA PSSMaintenance
Scheduled scheduled Maintenance 1
Challenges Benefits
• Unplanned shutdowns
• A standard methodology to
• Lack of time for proactive plan, execute and report
maintenance
• Standardized tools for
• Consistent KBA analysis consistency
• Guardian web portal
integration
• Reduce overall lifecycle
costs
• Experts perform service
execution
Proactively maintain your control system to ensure reliable operational efficiency

51
LTSA PSSMaintenance
Standardized Health
Checks
www.emerson.com/SSM 
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LTSAParts
Spare PSS Parts Management 1
Management
Challenges Benefits
• Lack of critical spares

• Critical spares to keep on
strategy leading to
hand identification
downtime and lost
production • Locally available spares from
an extensive worldwide
• On-site spares inventory
network
not optimized
• Minimize capital costs
• High inventory costs
associated with unproductive
• Obsolescence Risk spares
Emerson’s Spare Parts Management services help you achieve the right level of spares needed to support your plant.
53
LTSAParts
Spare PSS Parts Management 2
Management
Emerson’s smart tools

help calculate
required spares based
on your system and
site inventory
www.emerson.com/SpareParts 
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DeltaV™ System Health
LTSA PSS SHM 1
Monitoring
Challenges Benefits
• Unplanned shutdowns • Improve asset availability

• Lack of time for proactive • Reduce maintenance costs
maintenance • Achieve continuous 24/7/365
• Troubleshooting monitoring
abnormal conditions • Integrate with site work
practices
Proactive centralized monitoring of your DeltaV™ system asset health and integrity.
55
LTSA PSS SHM 2
Monitoring
• Automatic diagnosis
and alerting
• DeltaV™-ready
custom templates
integration
• Complete virtual
solution available
www.emerson.com/SHM 
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LTSA PSSServices
Emergency Emergency Service 1
Benefits
Challenges
• Lack engineering and

• Reduce or eliminate
support expertise within
unplanned downtime
your facility,
especially after-hours • Gain high availability
assistance
• Budgeting for unplanned
maintenance • Reduce training time and
expenses
• Unplanned downtime
• High unplanned
maintenance costs
Get what you need when you need it most

57
LTSA PSSServices
On-site support for unplanned events
Fast, efficient onsite

Priority after-hours
response and
mobilization
www.emerson.com/EmergencyOnsite 
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LTSA PSS
Resident Resident Engineer 1
Engineer
Challenges Benefits
• Time lost finding contract

• Much faster issue resolutions
engineers
• Flexible assignment
• Current team lacks required
expertise • Experts at your site to get the
most of your investment
• Keeping employees trained
to troubleshoot and • Specific commitment, access
maintain systems and expertise
• OEM Knowledge sharing with
your team
• Single contact point
An experienced Resident Engineer can assist with a wide range of activities at your site.
59
LTSA PSS
Engineer
Module Configuration
• Engineering, system
Custom Graphics Configuration
startup & maintenance
support Factory Acceptance Testing
• Rapid issue resolution Site Acceptance Testing
• Seamless project-to- Preventative Maintenance
field transition
System Troubleshooting
www.emerson.com/ResidentEngineer Modifying Graphics
Installing Hot Fixes
Replacing Hardware
Performing Upgrades
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SiteLTSA PSS SiteService
Evaluation Evaluation 1
Challenges Benefits
• Be Informed and better • If you don’t know, you can’t

decision making take action.
• Reduce unexpected • Understand the risks, exposure,
hardware obsolescence missed opportunities.
• Better operating • Increased availability
performance – no surprises. • Reduced corrective action
• Prevent cyber-attacks and effort and cost
viruses • Improved process performance
• Improve alarm management • Better lifecycle planning
A Proactive Approach to Continuously Improve your DeltaV™ System Cybersecurity

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SiteLTSA PSS SiteService
• Five Dimensions
focused on Availability
and Reliability, Security
and Performance
• Delivers a quantitative
report with findings
and recommendations
www.emerson.com/
10 Points Max per
Dimension
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LTSA FlowServices
Benefits
Challenges

unplanned downtime
your facility,
assistance
expenses
• High unplanned
maintenance costs

63
LTSA FlowServices
QuikShip program for spares & parts delivery

response and
mobilization
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LTSAParts
Spare FlowManagement
Parts Management 1
Challenges Benefits
• High inventory costs • Critical spares to keep on

hand identification
• Missing parts
• Locally available spares from
• Excess inventory
• Persistent obsolescence network and quickship
• Low first-time fix rates program
spares
• Reduce plant inventory
expenditures
We can help you achieve the right level of spares, whether they’re shipped or managed on site.
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LTSAParts
Spare FlowManagement
Parts Management 2
Having the right spare parts available when and where you need them.
Based on our site

evaluation and
walkdown service, we Inventory analysis to streamline your inventory and maintenance
help calculate programs
required spares and
site inventory • Tailored for your specific site or process to help maximize your
automation investment while reducing process downtime and
annual replacement expenses
• Parts recommendation made based on equipment needs and

criticality
• Ensure maintaining spare parts at the latest revision level
• Prioritize availability of critical equipment by identifying long lead

time parts
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LTSA /Flow
Product PartsProduct /Parts Delivery 1
Delivery
Challenges Benefits
• Unplanned downtime • Stay on-schedule

• Going over-schedule • Reduce risk
• Replacing critical spare • Respond to late changes
• High inventory costs • Respond to the unexpected
• Reduce inventory
QuickShip Every day and QuickShip Emergency for faster delivery of instrument
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LTSA /Flow
Product PartProduct
Delivery/Parts Delivery 2
QuickShip Everyday: 5 days manufacturing time QuickShip Emergency : 24 hours shipment capabilities
Expert Technology →
Express Delivery
Express shipping on
selected product &
parts
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LTSA Flow
Maintenance
Challenges Benefits
• Unplanned shutdowns • Standardized tools for

• Lack of time for proactive consistency
maintenance • Reduce overall lifecycle
• Regulation compliance costs
execution
• Increased reliability of your
flow meters
• Maintenance report as
record
Periodic inspections to be sure your instrument operates reliably at peak performance

69
LTSA Flow
Maintenance
Diagnose and check your flowmeters without taking them out of the process
• Renewed
measurement
confidence aVisual Inspection When Smart Meter Verification technology is embedded in the asset
• Minimized cost of aExtensive Diagnostics a Continuous Total meter check for complete confidence
asset ownership
• Maintenance
aConfiguration Check SMV Report
records aZero Stability Verification
aOutput Check
aDensity Check
aCalibration
aMaintenance visit report
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LTSA Flow Repair 1
Repair
Challenges Benefits
• Unplanned shutdowns • Quick repair of equipment

• Spare availability • Our experts bring expertise
• Poor instrument and tools you don’t have in-
performance house
• Time constraints • Utilize Emerson’s original
equipment spare parts
• Technical Expertise
• Quality repairs to reduce
potential future downtime
Reduce unplanned downtime with priority access to the right support and expertise when breakdown happen
71
LTSA Flow Repair 2
Repair
Whenever a problem happen to your flow device
On site whenever ON-SITE INVESTIGATION & REPAIR

possible through
emergency service aSpecialist with available kit of OEM spare parts to
troubleshoot and fix problem
Factory repair when
problem can’t be fixed
aOn site repair report
on site FACTORY INVESTIGATION & REPAIR
aTroubleshooting & electrical specifications tested
aRepair report with findings, corrective actions &
recommendations
Optional
aX-ray, He leak test, hydro test, dye penetrant test
aDestructive metallurgic investigation
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LTSA
Start Up Flow Start Up 1
& Commissioning
Challenges Benefits
• Start-up complexity • Optimal Configuration for

• Compressed start-up the application
timelines • Increased Confidence in
• Workforce & skills shortages measurement accuracy
• Improper installation • 36 Month Extended
compromises asset Warranty
performance • Removed potential
• Ensure full benefit of new installation issues
technologies features • Hands on Training
• First time right
Startup Service ensures your meters meets expectations the first time they are placed into operation
73
LTSA
Start UpFlow Start Up 2
& Commissioning
Startup for new & replaced Flow products to maximize your investment
Make sure your aInstallation condition check

instruments provide
all of the information
aEquipment Safe power-up
you need for plant or aVerification of configuration data
process control right, aVerification of instrument
first time. function and accuracy
aTesting data communications to
external devices
aOperation instruction
aVisit report
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LTSA Flow
Calibration Calibration Services 1
Services
Challenges Benefits
• Measurement accuracy issues • Quick turnaround by on site

calibration - Reduce risk of
• Lack of calibration traceability panned shutdown schedule
• Compliance with Metrology overruns
requirements • Renewed measurement
• Custody Transfer applications confidence
• Planned Shutdown schedule • Regulation compliance –
overrun risk fiscal / custody transfer
• Availability of required Skills & • Quality system compliance
Tools
Reduce uncertainty and ensure compliance with the highest-standard calibration

75
LTSA FlowServices
On-Site Mobile Calibration for up to 3” Flow devices – ANY BRANDS
Reduce uncertainty
and increase
confidence by making aHighest accuracy in the market
sure you always have CMC of 0.075%
the correct accuracy aFlow rates up to 3” meters,
from your flow device flanges up to DN100
measurement. aCoriolis, Vortex and Mag-meter,
aISO17025 traceable master
meters
aCalibration certificate printed on
site
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76
LTSA FlowServices
Factory Calibration - calibration against the highest accredited standards

Reduce uncertainty aPick-up service
and increase
confidence by making aIndustrial cleaning
sure you always have aCalibration as-found and/or as left
the correct accuracy calibration according required
from your flow device specification
measurement. aWith NIST-traceable equipment in
our metrology labs
Optional
a Fiscal meter calibration, e.g. MID
aISO 17025 calibration
aWeight & Measures / Custody
Transfer Calibration
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77
SiteLTSA Flow Site
evaluation Evaluation & walkdown 1
& walkdown
Challenges Benefits
• Manage confidence
• Measurement confidence
• Obsolescence management
• Aging Meters Installed Base
• Optimized spare parts
• Process condition changes
inventory
• Spare Parts inventory sizing
• Reduced reactive
• Knowing the unknown maintenance situations
• Accuracy of product records • Better STO scope definition
• Planned shutdown, • Improved Plant Performance
turnaround & outage Scope
• Improved maintenance
planning
Understand the status of your flow devices to ensure accuracy, optimal uptime and extending their lifetime
78
LTSA
Site Flow Site&Evaluation
evaluation walkdown & walkdown 2
Installed Base Review execution using our Walkdown digital application

Get a full and detailed
and recommendation
•From a critical vs optional
point of view
•From a short vs long term
point of view
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79
LTSA Flow
Condition Condition
Based Monitoring 1
Monitoring
Benefits
Challenges
• Extends Calibration
• Pipeline far from your Cycles and Minimizes
plant Production Delays
• Financial cost of • Avoid unexpected
calibration shutdowns
• Minimal downtime • Remote monitoring from
without any gas deferral any location, anytime,
• Safety concern around anywhere
removal and handling • Reduced inspection time
in the field
technology and expertise.
80
LTSA Flow
Condition Condition
Based Monitoring 2
Monitoring
Provide a periodic health score report of metering equipment
Plant personnel can

Easy access to key diagnostic information provided by Ultrasonic Flowmeter
quickly detect and
respond to abnormal aSpeed of sound
situations with a
holistic view of the
aAbnormal flow profiles Improves uptime by using advanced
monitoring and alarm capability to
process or ask help aUpstream blockage address maintenance alarms before
from our experts they lead to failure, and reduce
aDeposit build-up with the meter downtime by using meter
aVelocity profile diagnostics to quickly troubleshoot
meter problems.
aTransducer gain and performance
aConfiguration changes
aSwril and turbulence etc…
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81
Improve reliability and gain more value from
your technology investment
Connected
Services
Asset Monitoring
 Scalable asset health monitoring tiers and digital
adoption
Secure IT/OT Solutions

 Connectivity architectures that facilitate the secure
transfer of plant data
Actionable Insights
 Prevents Minor Issues from Becoming Unplanned
Disruptions
Connected Services  Summary  Video  Brochure

82
Emerson – Access Experts When You Need Them STO LTSA
Asset Monitoring Secure IT/OT Solutions Actionable Insights
Wireless Plant Networks

Valves Health Performance Reports
Increased visibility and awareness of
Imagine an expert telling you Valves | System | Steam Trap
abnormal conditions, enabling
which Control Valve needs
predictive maintenance
attention.
Physically Independent Emergency Updates
System Health Networks Help on-site
Discover intermittent issues and Automated data retrieval removes
control the performance of your cyber attack threats and the need
system for manual data gathering in Advanced Repair – Replace
hazardous locations Providing repair or replacement
Machinery Condition and of assets to avoid downtime
Secure First Mile
Performance Connectivity architectures that
Prevent downtime and lost facilitate the secure transfer of
production without breaking the plant data Failure Modes
bank Identify failure before it happens
Cloud
Steam Trap Big Data Management, safe storage Discovery Services &
Avoided energy loss decreases and real time computing solutions Decision Support
costs and increases Reliability Advisory tools and business case
support
Connected Services 83
Prevent
Asset Monitoring
Breakdown Scalable asset health monitoring
tiers and digital adoption
It costs 50% more to repair a failed

Machinery Condition asset than if the problem had been
Valve Health System Health Steam Trap
& Performance addressed prior to failure
Challenges
“Technical professionals may be
● Shortage of experts & time to spending as much as 60 percent of
their time managing data before
monitor/review asset health
they are able to focus on the more
● Monitor, Target & report Energy critical, “value-added”
consumption
● Anticipate failures
● Implement Technology features Industrial Plants maintenance

costs fell from 16 % to 10 % by
● Reduce Manual Tasks increasing preventive and
predictive maintenance
Connectivity architectures that facilitate
PreventIT/OT
Secure Breakdown
Solutions
the secure transfer of plant data
50% of automation
managers say digitization
enables older employees to
Wireless Plant Physically
Secure First Mile Cloud extend their work life
Networks Independent Networks
………………………………….
Inhibitors
12% expected revenue
gains from plant digitization
● Cyber Security
over the next five years in
industrial automation
● Legacy, OT & Infrastructure
● Interoperability
…………………………………….
● Privacy 90% of plant managers

believe that digitization offers
● New Investment their companies more
● Perceived Risks
opportunities than risks
……………………..
Connected Services © 2017 Cisco and Emerson. All rights reserved.

85
Prevent Breakdown
Actionable Insights Prevents Minor Issues from
Becoming Unplanned Disruptions
70% of industrial
companies unable to drive
quality optimization through
Reports
Emergency Advanced Repair /
Failure Modes
Discovery Services big data driven process
Services Replace & Decision Support ……………………………..
Challenges 28% of industrial

companies able to turn data
● Turn Data into Insights into predictive maintenance
decisions
● Turn Insights into Action with
……………………………….
Collaboration
● Orchestrate & Manage Data 81% of plant managers

Flow
have a difficulty in finding
● Anticipate failures adequately qualified
employees
● Utilize Technology features
…………………………….
Connected
Valves Health STO LTSA
Services
CS Valves Health Asset Monitoring
Imagine an expert telling you which Control Valve

needs attention
Data-driven recommendations based on trends of health
Setup
– Visual inspection and inventory of control valves
– Appropriate configuration of valves in ValveLink software using
specification sheet information
Continuous, Predictive Monitoring
– Reporting on valve health and recommendations for repair of problematic

conditions
Industrial Plants maintenance costs fell from 16 % to 10 % by increasing preventive and

predictive maintenance - Blache, K.M. “North American Maintenance & Reliability
Benchmarks,” University of Tennessee Reliability and Maintainability Center, 2008. Details
Details
With Emerson’s local network of subject matter experts and factory-certified technicians using your
perceptive technologies, we can help improve the safety, reliability, and profitability of your operations.
87
Connected
System Health STO LTSA
Services
CS System Health Asset Monitoring
Discover intermittent issues and control the

performance of your system

Benchmarks,” University of Tennessee Reliability and Maintainability Center, 2008. Details
88
Machinery Condition STO LTSA
Connected
CS Machinery Health
& Performance Asset Monitoring
Services
Data-driven recommendations based on trends of

health
– Access to skilled vibration monitoring experts, without having to

train someone in your organization
– Greater insight into the health of your rotating assets
– Understand the need for spare parts inventory across your fleet
of machinery
– Accurately plan for Shutdown, Turnaround and Outage activities
by understanding the ongoing health of your rotating equipment

predictive maintenance - Blache, K.M. “North American Maintenance & Reliability Details
Benchmarks,” University of Tennessee Reliability and Maintainability Center, 2008.
89
Connected
Steam Trap STO LTSA
Services
CS Steam Trap Asset Monitoring
Data-driven recommendations based on trends of health
Real Time Monitoring

– Send personnel to the trap only when necessary and prepared
– Prevent damage to equipment caused by water hammer, water
impingement, erosion, corrosion, and freezing
– Improve yield and product quality by assuring steam quality;
resulting in better temperature control and transfer of steam
enthalpy
– Focus plant resources on core competencies and less time
performing manual steam trap audits
– Reduce the environmental impact from failed open steam traps,
which can waste 50-500 tons of CO2 annually when using
natural gas boiler fuel

predictive maintenance - Blache, K.M. “North American Maintenance & Reliability Details
90
Secure First Mile: Connectivity architectures that facilitate the secure transfer of plant data to
the appropriate applications, services, or mobile users – the right solution for the right application
EMERSON IS WORKING WITH CUSTOMERS TO TEST AND DEPLOY

SECURE CONNECTIVITY ARCHITECTURES
Traditional Offline Secure OSI PI-PI Physically Direct Connect

“Purdue Model” File Transfer Cloud Connect Independent Network with Data Diode
Edge
IT Firewall Telecom. Gateway
RDP File Infrastructure
Data (Remote Transfer Secure
Desktop Secure Secure Data
Server First Mile
Protocol) First Mile First Mile Diode
3G/4G
Router
OT Firewall Field
Sensor VLAN VPN Sensor Sensor Gateway
Gateway (Virtual LAN) (Virtual Private Gateway Gateway
Network)
Ensures SAFE & IMPACT:

Automated Workflow SECURE • Enables connectivity for
Plant architectures analytics and services
Improve reliability and gain more value from
your technology investment
Connected
Services
 Competency Development
( Assess & Plan)
Technical Skills – Blended Learning

 xxx
 Long Term Training Programs

xxx
Educational Services - TBD  Summary  Video  Brochure

92
Emerson – Access Experts When You Need Them STO LTSA
Technical Trainings – Blended

Competency Development Long Term Training Programs
Learning
On Site Instructor Lead
Assess Xxx on-site
the competency levels or use Emerson Regional Training
existent skills gap Center
Virtual Instructor Lead in

E-Learning Local Language
Plan xxx xxx
the training paths per job roles
On-line / Self-Study in
English with Subtitles
xxx
Virtual Classroom
Implement Xxx
and assist with work procedures Blended Learning in Local
Language
Classroom xxx
xxx
Review
Annual Assessment
the progress and update paths
Services xxx
Educational Services - TBD 93

STO
What if you Could Minimize Emergent Work and Eliminate
Scope Creep From Shutdowns, Turnarounds and Outages?
 Accurately Determine Scope

Minimize Unnecessary and Emergent Work
 Precisely Plan Work

Plan required work and secure parts and resources
Streamline Execution
 Executing the STO in a manner that meets time, budget,
and quality goals
From pre-event planning, to planning

 for the unplannable
Supporting your needs during all STO phases
Shutdown, Turnaround & Outages  Summary  Video  Brochure

94
Make your Turnarounds SMARTer Year over Year LTSA
Connected
Services
Accurately Determine Scope Precisely Plan Work Streamline Execution

Valve Assessment Mobile Service Center
Discovery Workshop
Identifying precisely what valve Bringing our workshops,
Identify performance gaps,
services is required equipment and expertise to your
challenges, goals
site.
Instrument Assessment
Instrument review to help with
Site Evaluation & Walkdown critical path QuickShip Programs
Asset review to help identify Access to Critical Spares & Parts in
potential issues & manage minimum time to cover unplanned
possible obsolescence Valve Condition Monitoring needs
Data-driven recommendations
based on trends of health
Reliability Consulting Skilled Resource Network

Machinery and Device Access
Prioritize assets and create asset Condition Monitoring
strategies Emerson’s global network to
Data-driven recommendations supplement in-house staff.
before operation are affected
On Site Diagnostics Start up & Commissioning

Eliminate unnecessary servicing Embedded Engineers
Engineer at your facility giving you Reduce start-up time to full
and reduce scope with capacity with…. Effective resources
Diagnostics the project support
to insure a safe, timely start-up
Shutdown, Turnaround & Outages 95

Prevent Breakdown
Accurately Determine Scope Minimize Unnecessary
and Emergent Work
Discovery Site Evaluation & Reliability On-Site

Workshop Walkdown Consulting Diagnostics
Challenges
● Budget and schedule overruns
● Limited Time & Resources
● Prepare for Emergent Work
● Missed technology improvements
● Discover the unknown

Prevent Breakdown
Precisely Plan Work Plan required work and
secure parts and resources
Instrument Valve Condition Machinery Condition Embedded

Valves Assessment
Assessment Monitoring monitoring Engineer
Challenges
● Critical Path
● Missed and unrepaired issues
● Lifetime strategy – repair or

replace
● Missed technology improvements

Prevent Breakdown
Streamline Execution Execute STO in time, within
budget & achieve quality goals
Mobile Service Quick Ship Skilled resources Start Up &

Center Program Network Access Commissioning
Challenges
● Missed and unrepaired issues
● Rework due to resource quality
● Maintenance-induced failures
● Workforce Shortage
● No Trips after startup

From pre-event planning, to Execute STO in time, within
planning for the unplannable budget & achieve quality goals
We work with you to plan

Planned effectively for your STO  Complete Product Portfolio
- Valves, Instrument & Flowmeters, Systems, Wireless,
Analyzers…
 Extensive STO Services

- Focused Walk Down, Repair & Replace
- Calibration, Flow metering certainty
Complete Product Extensive STO site
Portfolio services
Upgrades
- Diagnostic, Asset assessment & MUCH MORE…
 Upgrades
We help you address - Create a quantifiable and supportable work scope that
Unplanned your unplanned emergencies improves long term reliability
 Mobile Service Center

- Onsite product, spares, equipment & services when
you need them most
 Urgent Deliveries & Urgent service needs

Urgent Service Emergency
- Rush delivery of products and spares with Quickship
Global Network
Needs Delivery Product - Emergency support with resources

Connected
STO Discovery
Discovery Workshop
Workshop
Accurately Determine Scope
STO LTSA
Services
Identify performance gaps, challenge & goals

Workshop conducted with an Emerson consultant and customer key team
members
1. A Brain storming & Collaborating
- Where you are now and where you want to be

- Solutions that will enable you to reach your goals
2. Finding and Recommendations
- Action plan of solutions to help you meet your STO and operational
performance goals
- Based on ease of implementation and highest benefit
- Provide a preliminary scope of what to focus on during STO Walkdown
“Approximately half of all shutdown projects are delayed by more than 20% and 80% go
over budget by more than 10%.” –Oil & Gas IQ
Details
Provide a preliminary scope of what to focus on during the STO Walk Down
100
Site Evaluation Connected
STO Site Evaluation & Walkdown Accurately Determine Scope
& Walkdown
STO LTSA
Services
Asset review to help identify…..

potential issues & manage obsolescence risks
Our experts leverage cutting edge, digital mobile applications allowing you to
mitigate risk and increase confidence
1. Site services through the use of standardized processes & procedures
- Physical review of asset condition, Installation & configuration

- Technology & Application review
- Identify & prioritize critical opportunities for improvement or new technology
integration
2. Consolidated report with prioritized recommendations
- Digitization of all information

- Thorough evaluation of your asset’s installation
- Priority Ranking
over budget by more than 10%.” –Oil & Gas IQ
Make data driven decisions when it comes to developing your work scope,
maximizing your return on investment Details
Quantitative and qualitative information in a repeatable and consistent fashion

101
Connected
STO Reliability
Reliability Consulting
Consulting
STO LTSA
Services
Discover how our STO program could help you attain….

Top quartile performance
Prioritize assets and create asset strategies, Review current STO planning and
scoping practices, processes, tools and data and informal system and data review
1. Discovery
- Discuss the current STO scoping & planning practices, processes, tools & data
2. Education
- STO planning and scoping best practices awareness session
3. Findings & Recommendations
- Prioritized summary of our findings and recommendations noting specific

opportunities for immediate improvement.
4. Scorecard
over budget by more than 10%.” –Oil & Gas IQ - Baseline customer scorecard against 25 functional areas of Emerson’s best
practices standards
Align maintenance with your business goals and implement long term reliability strategies
102
Connected
STO On
On-Site Site Diagnostics
Diagnostics
STO LTSA
Services
Eliminate unnecessary servicing and reduce scope….

With Emerson Diagnostics
On –Site Diagnostics services, helps optimize scope , based on quantified

equipment condition
1. A Specialist to set and run test on site
2. Detailed analysis of collected data
3. Identification of potential risks & action required
4. Easy to understand Asset Health Report & recommended action plan
When it comes time to identify your STO maintenance task priorities, what
approach do you use at your plant?
over budget by more than 10%.” –Oil & Gas IQ Measure Final
Systems Flow
& Analyze Control
Target only the assets which need to be serviced and leave the one’s healthy.
103
Connected
STOAssessment
Valve Valve Assessment Precisely Plan Work
STO LTSA
Services
Identifying precisely what valve services is required

Helps you challenge the initial scope and support you with critical path by
pulling through all appropriate data and turning it in to trustworthy, useful
information
Contribute to get work completed on time with required equipment & resources
1. Remove unnecessary work
2. Repair/replace strategy
3. Diagnostic data analysis
4. Long lead time material procurement
5. Obsolescence identification & Technology integration opportunity
6.Check Severe application with installation & sizing
“A recent survey revealed that 74 percent of all STOs fail to stay within 10 percent of the
Improve your valves work packages with clear valve maintenance requirements
allotted schedule and budget” - “Turnaround Benchmarking Studies,” Asset by removing unnecessary work and evaluating alternative execution
Performance Networks, Web. 2016
methods Details
Uncover key improvement opportunities and challenge the initial scope

104
Connected
STO Instrument
Instrument Assessment
Assessment
Precisely Plan Work
STO LTSA
Services
Instrument review to help with critical path
Take all of the guesswork out of the whereabouts of your instrumentation to

support your critical path
1. Solve issues within your meter that you did not know about and anticipate
conflicting needs
2. Ensure technology and sizing are still compatible with the changing process
conditions
3. Repair/replace strategy and obsolescence management
4. Long lead-time material procurement
5. Technology integration opportunity to meet changing compliance

requirements
Improve your instrument work packages with clear maintenance requirements

“A recent survey revealed that 74 percent of all STOs fail to stay within 10 percent of the
allotted schedule and budget” - “Turnaround Benchmarking Studies,” Asset by removing unnecessary work and evaluating alternative execution methods
Performance Networks, Web. 2016
Details
Uncover key improvement opportunities and challenge the initial scope

105
Valve Condition Connected
STO Valves Condition Monitoring Precisely Plan Work
Monitoring
STO LTSA
Services
Data-driven recommendations based on trends of health tells

you what process assets need to be included in the worklist
1. Setup
- Visual inspection and inventory of control valves

- Appropriate configuration of valves in ValveLink software using specification
sheet information
2. Continuous, Predictive Monitoring
- Reporting on valve health and recommendations for repair of problematic

conditions
- Valve recommendations and history support Shutdown, Turnaround and
Outage planning
Make the most of the rare opportunities that scheduled downtime provides and
implement, if not done yet this perceptive technology at your facility
Details
Why don’t you take occasion of your soon planned STO to prepare for a SMARTer next STO ?
106
Machinery and Device Connected
STO Machinery & Device Monitoring
Condition Monitoring Precisely Plan Work
STO LTSA
Services
Data-driven recommendations based on trends of health tells

you what process assets need to be included in the worklist
1. Access to skilled vibration monitoring experts, without having to train

someone in your organization
2. Greater insight into the health of your rotating assets
3. Understand the need for spare parts inventory across your fleet of machinery
4. Accurately plan for Shutdown, Turnaround and Outage activities by

understanding the ongoing health of your rotating equipment
Make the most of the rare opportunities that scheduled downtime provides and
implement, if not done yet this perceptive technology at your facility
Details
Why don’t you take occasion of your soon planned STO to prepare for a SMARTer next STO ?
107
Connected
STO Embedded
Embedded Engineer
Engineer
Precisely Plan Work
STO LTSA
Services
Get hands-on expert support and recommendations…

for planning and executing your turnaround
Emerson Service Engineers & Technicians are an extension of your team
1. A number of qualified personnel from the available pool of trained engineers,

matching the desired qualifications
2. Available for short term and long term assignments (few weeks to few years)
3. Single contact point for project management support
4. A wide range of activities from engineering to start-up to asset maintenance

and Shutdown, Turnaround & Outages phases.
5. With……Unlimited commitment to safety
“69% of turnaround managers report having problems finding qualified manpower to perform
shutdowns. - Source: Oil & Gas iQ, 2015 Our embedded engineers support you to ensure that the entire automation
scope of work is accurately planned and executed accurately the first time.
more complex product features and advanced diagnostics
108
Connected
STO Service
Mobile Mobile Service
Center Center Streamline Execution STO LTSA
Services
Bringing our workshops, equipment and…..

expertise to your site
Meet schedule, budget, and quality goals while plan for the unexpected
1. On-site workshop, inventory warehouse and procurement desk all in one

site
2. Stocked with OEM parts to address the planned and unplanned work
3. Emerson personnel who stand by ready to repair or calibrate valves and

instruments through the use of diagnostic tools, specialized machinery, and
equipment
Linked directly to Emerson’s network of distribution centers to procure the

required parts and expedites them for delivery in an instant
“For each day a turnaround exceeded the schedule, the average cost was $2 million.”
EIA survey of FCCU operating experiences of 28 FCCUs
Details
The solution to planning for the planned & unplanned and minimizing schedule risk
109
Connected
STO Parts
QuickShip / Product Delivery
Programs Streamline Execution STO LTSA
Services
Access to Critical Spares & Parts……

in minimum time to cover unplanned needs
Discover a Product need or Parts need just before or during your Shutdown,
Turnaround & Outage ?
1. Local parts inventories, regional parts distribution, and Quickship programs
2. Genuine parts and spares are shipped out quickly when you need them the
most
3. A dedicated portfolio available same day / next day
4. Dedicated team to ensure there are no hold ups
Don’t let required equipment lead-time compromise your Shutdown,

Turnaround & Outages scheduled start up date.
Details
When speed is critical, we have you covered with access to critical Spares & Parts
110
Skilled Resource Network Connected
STO Skilled Resource Network Access
Access
Streamline Execution STO LTSA
Services
Emerson’s global network to supplement in-house staff.
Emerson’s proven procedures and services help you avoid costly delays
and overruns
1. Promoting Health and Safety because Safety is a choice, not a chance
2. Technicians & engineers armed with the know-how to do the job safely
3. Equipped with the proper tools to focus on the trouble assets
4. Highly experienced personnel with process control, operations, diagnostics,

and troubleshooting experience who bring innovative resolutions and ensure
service is done right the first time
“For each day a turnaround exceeded the schedule, the average cost was $2 million.” Because schedule doesn’t allow for rework and you need to know that work is
EIA survey of FCCU operating experiences of 28 FCCUs being completed right the first time
Get it done right first time to secure safe and as planned of your plant
111
Start Up Connected
STO Start Up & Commissioning
& Commissioning
Streamline Execution STO LTSA
Services
Reduce start-up time to full capacity with….

Effective resources to insure a safe, timely start-up
Fastest, safest and most reliable way to ensure your assets are installed and
operating properly
1. Assuring that installation follows industry best practices
2. Functionality check of new installed devices and verified performance
3. Hand-on training for your staff and extended warranty
4. Documented results in extended start up & commissioning report
Our team of trained and certified field experts provide complete turn-key services
and assist you every step of the way, from pre-installation to hand-over.
Details
Because proper installation & start up is critical to safety and performance, longevity of assets
112
Complete Product Connected
STO Planned
Portfolio
Needs – Product portfolio
Plan effectively for your STO STO LTSA
Services
Measurement Instrumentation Valves, Actuator & Regulators Solenoids & Pneumatics Electrical components & Lighting Precision Welding & Cleaning
Products Products Products Products Products

• Pressure • Control Valves • Solenoid Valves • Controls • All Precision Welding &
• Flow Measurement • Pressure and Safety Relief • Pneumatic Valves • Distribution Equipment Cleaning Ultrasonic Metal
• Pipeline Integrity Valves • Cylinders & Actuators • Enclosures & Junction Welding
• Level Measurement • Regulators • Air Preparation Products Boxes • Ultrasonic Plastic Welding
• Temperature Measurement • Actuators • Electrical Fittings • Plastic Vibration Welding
Brand
• Tank Gauging System • Controllers & Instruments • Lighting • Laser Welding
• Density & Viscosity • Nuclear Flow Controls • Asco • Plugs and Receptacles • Hot Plate Welding
Measurement • Bulk Storage & Transport • Reels and Switches • Spin Welding
• Wireless Acoustic & Discrete Equipment • Control Power Solutions • Infrared Welding
• Wireless Infrastructure • Flame & Detonation Arrestors Control & Safety Systems • Power Quality & • Thermal Processing
• Liquid Analysis • Tank Vents & Hatches Distribution • Ultrasonic Cleaning
• Gas Analysis • Industrial Heat Tracing Products • Sealants and Firestop • Laboratory Equipment
• Flame & Gas Detection • Isolation and Shutoff Valves • Distributed Control Systems Solutions • Branson Custom Tooling
• Marine Measurement & (DCS) Brand
Brand Brand
Analytical • Safety Instrumented Systems
• ASCO • Appleton • Branson
Brand (SIS)
• Anderson Greenwood • Nelson
• SCADA Systems
• Rosemount • Bettis • SolaHD
• Marine Integrated Control &
• Roxar • Crosby Monitoring
• Micro Motion • Fisher Brand
• Daniel • Keystone
• KTM • Ovation
• Vanessa • DeltaV™
A large range of products to fit your application needs

113
An extensive STO site Connected
STO Planned Needs – Site ServicesPlan effectively for your STO
services
STO LTSA
Services
Accurately
 Determine Scope
Minimize Unnecessary and
Emergent Work
Precisely Plan
Work
 Plan required work
and secure parts
and resources
Streamline Execution
 Executing the STO in a
manner that meets time,
budget, and quality goals
Execute STO in time, within budget & achieve quality goals

114
Connected
STO Planned Needs- Upgrade
Upgrades Plan effectively for your STO STO LTSA
Services
Create a quantifiable and supportable work scope…

that improves long term reliability
1. Enable extended diagnostic features for your assets for higher plant
availability & reliability
2. Manage critical component Obsolescence and reduce unplanned downtime

risk with retrofit
3. Increased cybersecurity & Return on Investment by staying current with the

latest software version
4. Improve process performance by leveraging latest technology
Innovative automation solutions can impact your specific plant

economics, assist with project justification, and advise you in executing
successful modernizations and upgrades
“Industrial Plants maintenance costs fell from 16 % to 10 % by increasing preventive
and predictive maintenance - Blache, K.M. “North American Maintenance & Reliability
Measure Final
Systems Flow
& Analyze Control
Execute STO in time, within budget & achieve quality goals

115
Emergency Delivery Connected
STO Unplanned Needs - Emergency
Product
Delivery
Support yourProduct
emergent needs STO LTSA
Services
When speed is critical …

we have you covered with your unplanned needs
Discover a Product need or Parts need just before or during your

Shutdown, Turnaround & Outage ?
1. High Quality Products with low Lead Times by priority production
2. Genuine parts are shipped out quickly when you need them the most
weeks to few years)
3. Stocked products for urgent delivery
4. Dedicated team to ensure there are no hold ups
5. 24 hours delivery or X days delivery
Don’t let delivery lead-time of a required equipment compromise your
EIA survey of FCCU operating experiences of 28 FCCUs Shutdown, Turnaround & Outages scheduled start up date.
We help you address your unplanned emergencies

116
Connected
STO Service
Urgent unplanned Needs - Urgent Services
needs SupportNeeds
your emergent needs STO LTSA
Services
When speed is critical for you ….

Emerson Experts Help On-Site
With Emergency Service, a specialist or spares will be dispatched to quickly
remedy your crisis situation and allow meet your start up schedule.
1. Specialist dispatched to your plant on a priority basis to quickly remedy your

situation
2. QuickShip program to deliver parts & spares within Days or Hours
3. Mobile Service Center on your site when repair is needed
4. Insurance to get right resources, right time and have your problem fix first
time
In combination with our Express parts / products delivery programs, Emergency Site
“For each day a turnaround exceeded the schedule, the average cost was $2
Service provides the priority access to a team of experts immediately available to
million.” EIA survey of FCCU operating experiences of 28 FCCUs get your issue solved in no time.
We help you address your unplanned emergencies

117
VAM Pack Title
Valve
Asset
Management

VAM Pack
Start
Increase Operational Certainty &

Plant Uptime while Improving Safety
As the world’s main valve partner Emerson has the experience, knowledge
and proven capability to deliver expert Valve Asset Management. What are your most pressing challenges?
 Maintenance & Inventory

Typical percentage of customer owned capital Up to
inventory which is either obsolete or redundant 20%
Average slippage of a planned shutdown

5  Turnaround Overruns
turnaround or outage days
Revenue lost per day of unplanned downtime $1M

at average size refinery  Unplanned Downtime
Fugitive emissions caused due

60%
to leaking valves
 Critical Valve Failures
Valve Asset Management 119

Maintenance & Inventory Reduce Maintenance & Inventory Costs whilst
Improving Reliability & Efficiency
Maintenance
Maintenance Parts Advanced Mobile Service Valve Data

Managed COI
Planning Management Replace & repair Center Management
Challenges
● Maintenance planning
Reliability
& costs
●
Compliance &
Start Up & Preventive Predictives
Records management Commisioning Services Services
Upgrades Doc
Management
● Availability of parts
● Recurring valve failures
● Inventory costs
Performance
Obsolescence Criticality
Education &
Management ranking
Training

Turnaround Overruns Limit Turnaround Overruns & Reduce Costs
Maintenance
Parts Valve Data Mobile Service

Management Management Center
Challenges
Reliability
● Turnaround Budget
● Schedule & Quality Preventive Site Evaluation

STO Execution STO Planning
Uncertainty Services & Walkdown
● Determining the
necessary scope
● Records Management Performance

● Availability of Parts
Condition
Diagnostic
Monitoring

Unplanned Downtime Reduce Unplanned Downtime & Recover Fast
Maintenance
Parts Mobile Service

Management Center
Challenges
Reliability
● Severe Service
Compliance &
● Downtime & Reliability
Root Cause
Failure Analysis
Preventive
Services
Site Evaluation
& Walk Down
Upgrades Doc
Management
● Efficiency
● Planning
Performance
Condition
Diagnostics
Monitoring

Critical Valves Failure Managing Critical Valves to Ensure Plant Uptime
Maintenance
Parts Advanced Emergency Products / Parts Valve Data

Management Replace & Repair Repair Delivery Management
Challenges
● Downtime &
Reliability
reliability
● Process changes Preventive

Services
Predictives
Services
Site Evaluation
& Walk Down
Upgrades
Root Cause
Failure Analysis
● Installation
● Availability of parts
● Availability of
Performance
resource & skillset
Condition
Diagnostic
Monitoring

VAM Pack -Planning
Maintenance Maintenance Planning 1
Challenges Benefits
• Workshop capability • OEM expertise
• Spares availability • QuickShip
124
VAM Pack - Planning
Maintenance Maintenance Planning 2
- details

All standard maintenance, incl. assembly
& testing of actuated packages and  - - - -
respective machining
All standard onshore & offshore
maintenance and repair, set point
validation, set pressure change, valve -  - - -
modifications, assembly and re-
certification
All standard maintenance. incl. pressure
reducing devices - -  - -
All standard maintenance - Electric (E),
Pneumatic (P), Hydraulic (H) actuators - - -  -
All standard maintenance, trim changes,
incl. calibration - - - - 
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s
125
VAM
Start Up Pack - Start Up 1
& Commisioning
Challenges Benefits
• Availability of resources & • OEM expertise

Skillset • End-to-end project
• Time & operational management
constraints • Availability of spares and
• Spares availability on-site equipment
• Valve damage during start up • Specialized solutions
126
Start Up & Commisioning -
VAM Pack - Start Up 2
details

Safety awareness prior to start up     

Diagnostics and testing of all field
equipment prior to start up     
Detailed work plan with specific detail to
critical applications     
Emerson certified technicians to ensure
timely execution of installation,     
calibration and certify of equipment
Provision of consumables where
required     
Real time status reports and
commissioning check lists     
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s
127
VAM PackServices
Educational - Education 1
Challenges Benefits
• Skill shortage • OEM expertise
• Technical information • Technical support
• Regulations & standards • Knowledge transfer
• Product awareness & design • Valve training

advancements
Sharing our knowledge and experience of valves, regulators and actua

128
VAM Pack Services
Educational - Education 2
- details
Sharing our knowledge and experience of valves, regulators and actuator

    
    
Provide customer training for product     
installation & operations - especially
repair practices (at different levels)     
    
    
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s
129
VAM
Parts Pack - Parts management 1
Management
Challenges Benefits
• Availability • QuickShip programs
• Obsolescence • Repair / Replace matrix
• High inventory costs • Inventory optimization
• Planning & Resource • Reduce downtime
Through our extensive support services we are able to provide Stock & Inventory management to ensure parts availability.
130
VAMManagement
Parts Pack - Parts management
- details 2
Through our extensive support services we are able to provide Stock & Inventory management to ensure parts availability

    
    
Provide Spare Parts & consult customer     
on selection
    
    
    
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s
131
VAM PackRepair
Emergency - Emergency repair 1
Challenges Benefits
• Unplanned events • Preventive & Predictive

maintenance solutions
• High costs
• Cost saving initiatives
• Availability of resource (repair vs replace)
• High to process unit • Skilled resources
activities
• Rapid response
Emerson service engineers & equipment dispatched to your plant on a priority basis 24 hours a day, 365 days a year
132
VAM PackRepair
Emergency - Emergency repair 2
- details
Emerson service engineers & equipment dispatched to your plant on a priority basis 24 hours a day, 365 days a year

QuickShip parts   - - 
QuickShip parts & replacement - -  - -
Emergency parts availability - -  -
Emergency on-site technician
deployment     
Onsite workshop container   - - 
QTA workshop service     
24 x 7 technical support     
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s
133
VAM
Parts Pack - Parts
& Products & Products Delivery 1
Delivery
Challenges Benefits
• Downtime • OEM product supply with

quality guaranteed
• Availability of parts
• Rapid response avoiding
• Emergency response delays
improvement
134
Parts & Products Delivery -
VAM Pack - Parts & Products Delivery 2
details
QuickShip - Details
Together with Emerson's Local Service Centers and QuickShip Programs we offer a wide inventory of factory certified parts including parts management services
Isolation Valves Pressure Relief Regulators Actuators Control Valves

Valves
5 working days 2 weeks 3 weeks 2-3 weeks 2-3 weeks
Fisher MR95H Keystone Fig89D&E, Pneumatic

Vanessa TOV 30000, Size 3” to 24” JOS-E, JBS-E Series Fisher Sliding Stem up to 6”
Sizes: ¾” 1” 1-½” 2” QTurn, Sizes 003 to 240s
Fisher MR95L Keystone F778, QTurn Electric
NeoSeal Lined, DN40-DN300 OMNI 900 Series Fisher Rotary up to 10”
Sizes: ¾” 1” Actuator, Sizes 003 to 058
Fisher MR98H Keystone EPI-2, QTurn Electric
Sapro, Butterfly DN25 & DN50, PN16 Fisher Butterfly up to 12”
Sizes : ¾” 1” 1-½” 2” Actuator, Sizes 063 to 500
Keystone, Fig320 Butterfly DN50 to DN300 Fisher OEM Parts
Keystone CompSeal, DN40 to DN300

Keystone GR, DN50 – DN300
Fig85 & 86 Check Valve, DN40 to DN300
K Ball, F120, DN8-DN50
MecaFrance RA FBV Series 66/67 – DN8 to DN150 FB
KTM Series EF190FE Floating Ball Valve, DN15 to DN300
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135
VAM PackPlanning
Turnaround - STO planning 1
Challenges Benefits
• Missed and unrepaired issues • Necessary scope well

identified
• Schedule slippage
• On time startup
• Budget overrun
• Budget certainty
• Missed technology
improvements • Up-to-date technology
Emerson’s proven process can help prepare your maintenance event with our In depth Scoping, Scheduling and Parts &
Resource Planning
136
VAM Pack Planning
Turnaround - STO planning 2
- details
Emerson’s proven process can help prepare your maintenance event with our In depth Scoping, Scheduling and Parts & Resource Planning

    
Support customer to plan & prepare a
    
shutdown - from collecting, assessing the
installed base to recommendation on     
required maintenance/repair and spare
parts / replacement / displacement as     
well as modernization & upgrades
    
    
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s
137
VAM PackExecution
Turnaround - STO execution 1
Challenges Benefits
• Unforeseen issues & • Flexibility to manage

emergency work emergency
• Rework due to quality, skillset • OEM service quality
• Schedule slippage • On-time startup
• Budget overrun • Budget certainty
Emerson’s proven procedures and services ensures smooth and efficient execution of planned maintenance for reduced
downtime and maximum profitability
138
VAM Pack Execution
Turnaround - STO execution 2
- details
Emerson’s proven procedures and services ensures smooth and efficient execution of planned maintenance for reduced downtime and maximum profitability

    
    
Support customer for select product
ranges with execution of STOs w/ field     
technicians, mobile equipment and
project manager     
    
    
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s
139
VAMService
Mobile Pack - MSC 1
Center
Challenges Benefits
• No on-site capability • High capability
• High transportation costs • Cost effective
• Lack of control • Control of workshop process
• Geographical location • Effective on-site repair

solution
• Improved turnaround times
Emerson's fully equipped mobile workshops provide an efficient & effective solution to carry out valve refurbishment on site
eliminating the need for costly transportation.
140
VAM Service
Mobile Pack - MSC 2 - details
Center
Emerson's fully equipped mobile workshops provide an efficient & effective solution to carry out valve refurbishment on site eliminating the need for costly
transportation.

Valves Valves
Types: Spring Return,

Sizes 1”-6” Sizes ¼” to 8” Sizes 1” to 8” Sizes 1” to 6”
Double Acting
Valve Types: Spring Loaded Valve Types: Spring Loaded Rating 150# 600#
Rating 150#-300# Rack and Pinion, Scotch Yoke
and Pilot Operated and Pilot Operated **Flanged valves only**
Ball, Butterfly, Globe, Choke Piston, Diaphragm individual valve & actuator
Assemblies
Medium: Air, Hydraulic Oil
individual valve & actuator
assemblies
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Manage Customer Own
VAM Pack - Customer Inventory 1
Inventory
Challenges Benefits
• High costs • Cost saving initiatives
• Space • Allocated storage facilities
• Obsolete parts • Reduction in obsolete parts
• Resource • Dedicated resource
• Management system • Managed audible system
Managing customer owned Inventory in order to anticipate demand and/or inventory needs
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Manage Customer Own
VAM Pack - Customer Inventory 2
Inventory - details
Managing customer owned Inventory in order to anticipate demand and/or inventory needs

IB Verification     
BOM     
Where used reports     
Technical specifications     
Usage reports   - - 
Stock Level management   - - 
Compatibility review     
Interchangeability review   -  
Criticality review   - - 
Storage & Logistics     
Unexpected event contingency   - - -
Audit reports -  - - 
QuickShip service     
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Compliance & Documentation
VAM Pack - Compliance 1
Management
Challenges Benefits
• Records management • Managed service
• Compliance uncertainty • OEM guidance & support
• Regulatory changes • Regular updates
• Resource & skillset • Digital solution
Providing support services in connection with Regulatory Safety standards and Environmental requirements
144
Compliance & Documentation
VAM Pack - Compliance 2
Management - details
Providing support services in connection with Regulatory Safety standards and Environmental requirements

Test reports     
Maintenance records     
Certification reports     
Historical fault analysis     
RCFA     
Risk Based Inspection -  - - 
Technical specifications     
Performance analysis -  - - -
Performance analysis & sizing review  - - - 
Performance reviews - -   -
Utilization of diagnostics   -  
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VAM Pack
Preventive - Preventive 1
Services
Challenges Benefits
• Workshop scheduling • Planned maintenance strategy
• High maintenance costs • Cost effective solution
• Downtime • Uptime
• Unavailability of spares • Spares availability
• Reactive • Pro-active service
Reduce unwanted downtime and unplanned outages, including extending the operational life of the valve asset through our
Preventative Maintenance Methodology
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VAM PackServices
Preventive - Preventive 2
- details
Reduce unwanted downtime and unplanned outages, including extending the operational life of the valve asset through our Preventative Maintenance
Methodology
Isolation Valves Pressure Relief Valves Regulators Actuators Control Valves
 In-Situ testing  In-Situ testing  In-Situ testing  In-Situ testing  In-Situ testing
 Root cause failure  Risk based inspection  OEM calibration support  OEM calibration support  Risk Based Inspection
analysis  Root cause failure analysis  Performance analysis  Performance analysis  Root Cause Failure
 Performance analysis &  Criticality review  Obsolescence review  Obsolescence review Analysis
 sizing review  Performance analysis &  Repair vs replace  Application design review  Obsolescence review
 Obsolescence review  Sizing review  Application design review  Field based workshop  OEM Calibration support
 Repair vs replace  Lookahead planning  Field based workshop overhaul  Performance analysis
 QuickShip OEM spares  QuickShip OEM spares overhaul  Best practice education  Valve Trim reviews
 Field based workshop  Obsolescence review  Best practice education  Condition monitoring  Field based workshop
overhaul  Interchangeability analysis  Condition monitoring overhaul
 Best practice education  Field based workshop  Best practice education
overhaul  Condition Monitoring
 Best practice education  Diagnostics
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VAM Pack
Predictive - Predictive 1
Services
Challenges Benefits
• Knowing the unknown • Managed process (RBI)
• Downtime • Increased uptime
• High risk • Reduced risk
• Reactive schedule • Proactive service
Emerson Provide provides effective and advanced predictive maintenance methods coupled with improved work processes
to improve the reliability of process operations
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VAM Pack
Predictive - Predictive
Services 2
- details
Emerson Provide provides effective and advanced predictive maintenance methods coupled with improved work processes to improve the reliability of process
operations

    
    
Add predictive strategies, such as RBI:
Risk-Based inspection, MTBF analysis,     
etc. to further improve operational
performance     
    
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VAM
Valve Pack
Data - Data Management 1
Management
Challenges Benefits
• Incorrect information • Up-to-date information
• Costly to manage & maintain • Managed service
• Poor planning • Planned maintenance

strategies
• Knowledge & understanding
• Knowledge transfer &
expertise
• Data compliant
Track and effectively manage the entire valve asset installed base and maintain your plant’s true potential
.
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Valve Data Management -
VAM Pack - Data Management 2
details
Track and effectively manage the entire valve asset installed base and maintain your plant’s true potential

 IBT Management Tool     

 eDge – Asset management Database:
 Install Base monitoring & Recording     
 Inventory Management     
 Valve Performance analysis   - - 
 Performance analysis - -   -
 Risk based inspection -  - - 
 Valve Criticality Reviews   - - 
 Maintenance Planning     
 Condition Monitoring - - -  
 Diagnostics   -  
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VAM Pack - Obsolescence
Obsolescence Management 1
Challenges Benefits
• High cost of maintenance • Availability of latest design

& inventory products
• Downtime • Improved reliability &

performance
• Re Engineering
• Availability of OEM parts
• Increased risk
• Plant efficiency
Providing proactive services to preclude any unexpected discontinuation of valve parts or complete valve products and
estimate the correct component situation of your valve assets.
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Obsolescence Management -
VAM Pack - Obsolescence 2
details
Providing proactive services to preclude any unexpected discontinuation of valve parts or complete valve products and estimate the correct component
situation of your valve assets.

 Migration Strategy     
 Obsolescence review     
 Where used review     
 Maintenance records     
 Performance analysis - -   -
 Performance analysis & sizing review   - - 
 Process condition review - -   
 Remote monitoring service - - -  
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SiteVAM Pack - Site
Evaluation Walkdown
& Walk Down 1
Challenges Benefits
• Knowing the unknown • Detection of installation

and valve issues
• Accuracy of valve records
• Predictive maintenance
• Scope definition for planning
turnarounds
• Accurate records for
maintenance
• Improved turnaround
planning
Asset review to help identify potential issues that can cause downtime or affect performance
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Site Evaluation & Walk Down
VAM Pack - Site Walkdown 2
- details

Condition survey     
Valve Nameplate Identification     
Installation Reviews     
Products in severe application     
Install base analysis & asset criticality     
Obsolete Product Identification     
STO, early Partnering     
Problematic / Critical valves & Diagnostics     
Update asset data & process condition     
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VAM Pack
- Advanced repair/replace 1
Challenges Benefits
• Poor valve performance • Improved valve reliability
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VAM Pack - Advanced repair/replace 2
- details
Through our repair or replace initiatives, Emerson’s can provide the most effective and cost saving solution to ensure uptime of your plant

Cost of replacement   -  
Cost of repair     
Acceptable lead time     
Cost of spare parts   - - 
Maintenance period   - - 
Downtime consequence   - - 
Cost of inventory   -  
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VAM
Root PackFailure
Cause - Root cause analysis 1
Analysis
Challenges Benefits
• Problematic valves • Improved reliability
• Poor performance • Improved performance
• Downtime • Increased uptime
• Operational impact • Improved operational costs
Identify the cause of Poor Valve performance and identify a process for reducing or eliminating the causes of non-
conformity in order to prevent re-occurrence
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Root Cause Failure Analysis
VAM Pack - Root cause analysis 2
- details
Identify the cause of Poor Valve performance and identify a process for reducing or eliminating the causes of non-conformity in order to prevent re-occurrence

    
    
Provide technical analysis & consulting to
customer around product failure &     
damages for identification & resolution
of the root-cause     
    
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VAM Pack
Criticality - Criticality Ranking 1
Ranking
Challenges Benefits
• Cause & effect • Reduced risk
• Lack of priority • Improved equipment visibility
• Major disruption • Reduce downtime
• Increased risk • Improved decision making &

prioritization
• Safe operation
Emerson can assist you in developing a sustainable, proactive maintenance plan that impacts business goals and asset
reliability based on criticality ranking of process equipment and best practices.
160
VAM Pack
Criticality - Criticality
Ranking Ranking 2
- details
Emerson can assist you in developing a sustainable, proactive maintenance plan that impacts business goals and asset reliability based on criticality ranking of
process equipment and best practices.

    
    
Consult customer to determine a     
criticality ranking around their valve
range     
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VAM Pack - Upgrades 1
Upgrades
Challenges Benefits
• Poor performing valves • Improved efficiency
• Obsolete valves • Latest technology
• Process change • Customized proven solution
• Severe or dirty service • Right valve for the right

application
• Reduce downtime
Define the economic benefits of modernization and develop a compelling business justification for technology, upgrades,
and retrofits for your aging plant.
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VAM Pack
Upgrades - Upgrades 2
- details
Define the economic benefits of modernization and develop a compelling business justification for technology, upgrades, and retrofits for your aging plant.

Valves Valves
Obsolescence reviews for
Obsolescence reviews for model J()S to J()-E Enhanced Obsolescence reviews for model Obsolescence reviews for model
model upgrades to current
upgrades to current designs conversions & Retrofits upgrades to current designs upgrades to current designs
designs
Process condition reviews to Obsolescence reviews for model Process condition reviews to Process condition reviews to Process condition reviews to
verify valve suitability upgrades to current designs verify model suitability Actuator suitability verify valve suitability
Valve trim design upgrades for Process condition reviews to Condition Monitoring & Valve trim design upgrades for
Material compatibility checks
severe service verify valve suitability Diagnostic Upgrades and retrofits severe service
Valve trim design upgrades for

Material compatibility checks Replace vs repair Strategy Material compatibility checks
severe service
Condition Monitoring &
Manual operated to automated
Material compatibility checks Diagnostic Upgrades and
upgrades
retrofits
Spring loaded to Pilot valve
upgrades
Supplementary Loading device
Installations
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VAM Pack
Condition - Condition Monitoring 1
Monitoring
Challenges Benefits
• Data-driven
recommendations before
• Unexpected failures & operation is affected
downtime
• Predictive and proactive
• Lack of expertise to diagnose maintenance
valve condition
• Access to valve experts and
• Shutdown, turnaround or technology
outage planning
• Accurately plan scope &
• Control loop variability work
metrics
technology and expertise
164
VAM Pack
Condition - Condition
Monitoring Monitoring 2
- details
Emerson can help improve your performance and reliability by delivering insights, recommended actions, enabled by our technology and expertise

Valves Valves
Continuous Assess Product

Real time Monitoring Risk Based Inspection Real Time Monitoring Real Time Monitoring
Functionality & Performance
Partial Stroke Test / Overhaul Condition
Diagnostics (SIL Assessment & Technical Analysis Report Diagnostics Diagnostics
Classification Loops) Recommendations
Continuous Assess Proper In Line Set Pressure Continuous Assess Proper
Product Functionality & Verification Testing Product Functionality & Risk Based Inspection
Performance Performance
Route Based Vibration
Technical Analysis Report Technical Analysis Report Technical Analysis Report
Analyzers
Rosemount Wireless Leak Wireless Vibration Acoustic
Test Acoustic Monitoring Monitors
Technical Analysis Report
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VAM Pack
Scheduled
Diagnostics - Diagnostic 1
Maintenance
Challenges Benefits
• Detection of developing
• Unexpected failures & problems
downtime • Reduce downtime
• Problematic valves • Data driven recommendations
• Arbitrary decisions • OEM expertise
166
VAM Pack
Scheduled
Diagnostics - -details
Diagnostic 2
Maintenance

  - - 
  - - 
Provide time-Series monitoring solution
to continuously assess proper   - - 
functionality & performance of products
installed and provide technical analysis &   - - 
report to customer
  - - 
  - - 
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PSS Pack Title
Systems
Lifecycle Services

Keep the brain of a manufacturing facility running
for the next 20-40 years
Maintenance
 Keep your plant operating safely,
consistently and economically
Reliability
 Improve your asset reliability
and preserve your investment
Performance
 Optimize your plant performance
and achieve business goals
SureService DeltaV™ Lifecycle

 Be on the path to Top Quartile
Mobile Services Achieving Top Quartile Performance with
Operational Certainty
Systems Lifecycle Services  Summary  Video  Brochure

169
Partner With Emerson To Maximize Operational
Systems Lifecycle Services
Partner With Emerson To Maximize Operational Efficiency
Efficiency
DeltaV™
SureService
Mobile
- Process Simulation
- Control Performance
- Guardian Support - DeltaV™ Upgrades - Operator Performance
- Scheduled System Maintenance - Site Evaluation Service
- System Health Monitoring - Process Simulation
- Process Simulation
- Startup & Commissioning - Process Simulation
- Resident Engineers - DeltaV™ Upgrades
- Site Evaluation Service
- Power Quality and
- Emergency Onsite Service Grounding Integrity
- Spare Parts Management
- Backup & Recovery
PSS Lifecycle Services 170

170
PSS Pack - Maintenance
Maintenance
Emergency Scheduled System System Health Spares Parts

Guardian Support Maintenance Monitoring Extended Warranty Backup & Recovery SIS Proof testing
Services Management
Emerson’s maintenance solutions deliver the support and expertise

you need to keep your plant operating safely, reliably and economic
Emerson drives value in ….
• Filling gap consumption between plant available and utilized

functionalities
• Reducing or eliminate unplanned downtime
• Increasing safety

171
PSS Pack - Reliability
Reliability
Site Evaluation Power Quality and SIS Modification

Guardian Support DeltaV™ Upgrade Cyber Security
Service Grounding Integrity Service
Emerson’s reliability solutions improve and preserve your asset

reliability and investment
• Reducing unplanned downtime with failure anticipation

• Increasing safety
• Getting the most of your asset

172
PSS Pack - Performance
Performance
Control Performance Operator Performance

Guardian Support
Solutions Solutions
Emerson’s performance solutions optimize your plant

performance and help you achieve your business goals
• Improve plant performance

• xxxxx
• xxxxx

173
PSS Pack
Guardian Guardian Support 1
Support
Challenges Benefits
• System-specific information
• Lack of expertise or time to proactively manage risk.
• Insufficient system reliability • Ability to make critical, risk-
mitigating decisions.
• Maintaining software and
hardware • Supports planning and
prioritization of work.
• Plan for lifecycle status of
system components
• Incident management with
24x7x365 support
The core element of Lifecycle Services. Effectively manage incidents, asset lifecycle, and risk across your fleet.
174
PSSPack
Pack
Guardian
PSS scheduledSupport
Support
Guardian Maintenance
2 1
Optimize the reliability and performance of your system
Shifts maintenance
strategy from reactive to
proactive, making day-
to-day systems
management tasks fast
and efficient
www.emerson.com/GuardianSupport 
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PSS Pack Services
Benefits
Challenges

unplanned downtime
your facility,
assistance
expenses
• High unplanned
maintenance costs

176
PSS Pack On-Site
Services

response and
mobilization
www.emerson.com/EmergencyOnsite 
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PSS PackMaintenance
Challenges Benefits
• Unplanned shutdowns
• A standard methodology to
• Lack of time for proactive plan, execute and report
maintenance
• Standardized tools for
• Consistent KBA analysis consistency
integration
• Reduce overall lifecycle
costs
execution
Proactively maintain your control system to ensure reliable operational efficiency

178
PSS PackMaintenance
Standardized Health
Checks
www.emerson.com/SSM 
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PSS Pack SHM 1
Monitoring
Challenges Benefits
• Unplanned shutdowns • Improve asset availability

• Lack of time for proactive • Reduce maintenance costs
maintenance • Achieve continuous 24/7/365
• Troubleshooting monitoring
abnormal conditions • Integrate with site work
practices
Proactive centralized monitoring of your DeltaV™ system asset health and integrity.
180
PSS Pack SHM 2
Monitoring
• Automatic diagnosis
and alerting
• DeltaV™-ready
custom templates
integration
• Complete virtual
solution available
www.emerson.com/SHM 
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PSSParts
Spare Pack Parts Management 1
Management
Challenges Benefits
• Lack of critical spares

• Critical spares to keep on
strategy leading to
hand identification
downtime and lost
production • Locally available spares from
• On-site spares inventory
network
not optimized
• High inventory costs
• Obsolescence Risk spares
Emerson’s Spare Parts Management services help you achieve the right level of spares needed to support your plant.
182
Pack Parts
PSSParts
Spare Management 2
Management
Emerson’s smart tools

help calculate
required spares based
on your system and
site inventory
www.emerson.com/SpareParts 
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PSS Pack
Extended Extended Warranty Management 1
warranty
Challenges Benefits
• Time spent on storage,

• Minimize ongoing related
periodic checkout and
costs for storage, periodic
inventory administration
checkout, inventory
• Lacking onsite spares administration and spares
strategy upgrades to match online
• Wasted costs associated equipment upgrades
with unproductive spares • provides maintenance budget
certainty
Shipment and replacement of failed assemblies on an exchange basis from Emerson’s inventory
184
PSS Pack
Extended Extended Warranty Management 2
warranty
Accomplish cost-effective maintenance with the right

part, in the right place, at the right time.
The DeltaV™ Extended Hardware Warranty Service
Provides replacement provides direct access to the spare parts you need.
parts after the With this service, fewer onsite spares are required,
standard hardware and capital can be invested elsewhere.
warranty has expired
This service assures availability of replacement
parts from one of Emerson’s central parts depots.
Shipment will occur within one business day after
www.emerson.com/SpareParts
completing the material-return process.
Replacements are new or repaired Emerson

Factory, at no additional cost, and warranted for one
year
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PSS Pack
Backup and Backup and Recovery 1
Recovery
Challenges Benefits
• No critical data recovery • Data protection and disaster

plan recovery in a single solution
• Time consuming manual • Recover quickly from data
backups failure
• Meeting data compliance • Verify your system is
requirements protected from serious
consequences of data failures
• Reduce cost of data failures
Protect your digital information, maintain business continuity, and reduce downtime caused by a loss of data
186
and Backup
PSS Pack
Backup and Recovery 2
Recovery
• Automated back-up
and restore
• Data and full-image
backup capability
• Centralized multi-
system
management
www.emerson.com/BackupRecovery 
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SIS Functional Safety
PSS Pack SIS Proof testing1
Maintenance and Proof Testing
Challenges Benefits
• Regulation compliance
• Meeting the regulatory
• Manage risk requirements of the IEC
• Access to long term profile 61511 Safety Life Cycle
of SIS performance • Reveal undetected faults
• Independent service using
Emerson certified/qualified
personnel
Meeting regulatory requirements such as the IEC61511 Safety Life Cycle requires a partner with experience.
188
SIS Functional Safety
PSS Pack SIS Proof testing2
Maintenance and Proof Testing
• Verify SIS
performance
• Help identify SIS
failures
• Comply with
regulatory
requirements
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PSS Pack
Engineer
Challenges Benefits
• Time lost finding contract

• Much faster issue resolutions
engineers
• Flexible assignment
• Current team lacks required
expertise • Experts at your site to get the
most of your investment
• Keeping employees trained
to troubleshoot and • Specific commitment, access
maintain systems and expertise
• OEM Knowledge sharing with
your team
• Single contact point
An experienced Resident Engineer can assist with a wide range of activities at your site.
190
PSS Pack
Engineer
Module Configuration
• Engineering, system
Custom Graphics Configuration
startup & maintenance
support Factory Acceptance Testing
• Rapid issue resolution Site Acceptance Testing
• Seamless project-to- Preventative Maintenance
field transition
System Troubleshooting
www.emerson.com/ResidentEngineer Modifying Graphics
Installing Hot Fixes
Replacing Hardware
Performing Upgrades
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DeltaV™ Upgrades
PSS Pack Upgrade 1
Challenges Benefits
• Getting funding / approval • Decreased maintenance costs

for upgrades while leveraging new
• Risk involved in a DCS technology
upgrade • Reduce unplanned downtime
• Time to perform the actual • Reduced Engineering Effort
upgrade
• Increased cybersecurity
• Manage Cyber Security with
my current system version • Increased ROI by staying
current with the latest
version of DeltaV™ software
Upgrade evaluation, testing, planning, and implementation for DeltaV™ system hardware and software
192
DeltaV™ Upgrades
PSS Pack Upgrade 2
• A well-planned
approach to upgrading
system
• Secure upgrade
approval
• Seamless project-to-
field transition
www.emerson.com/DeltaV™Upgrade 
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PSSSecurity
Cyber Pack Cyber Security 1
Challenges Benefits
• Can’t let security issues • Prevent cybersecurity

disrupt production or shut incidents instead of reacting
down the plant to them
• Holes in your cybersecurity • Economic results by reducing
strategy plant downtime
• Traditional IT security tools • Right insight and advice to
are complex. fine tune your site’s cyber
• Knowing where to start and policies and procedures
what to improve when • Cybersecurity as a crucial
component to facility’s safety
culture.
A Proactive Approach to Continuously Improve your DeltaV™ System Cybersecurity

194
Pack Cyber Security 2
PSSSecurity
Cyber
• A well-planned
approach to upgrading
system
• Secure upgrade
approval
• Seamless project-to-
field transition
www.emerson.com/
Emerson Simplifies Cybersecurity

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SitePSS Pack SiteService
Challenges Benefits
• Be Informed and better • If you don’t know, you can’t

decision making take action.
• Reduce unexpected • Understand the risks, exposure,
hardware obsolescence missed opportunities.
• Better operating • Increased availability
performance – no surprises. • Reduced corrective action
• Prevent cyber-attacks and effort and cost
viruses • Improved process performance
• Improve alarm management • Better lifecycle planning
Evaluates site control system(s) across multiple dimensions and provides a quantitative measure of performance
196
SitePSS Pack SiteService
• Five Dimensions
focused on Availability
and Reliability, Security
and Performance
• Delivers a quantitative
and recommendations
www.emerson.com/
10 Points Max per
Dimension
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PSS &
Power Pack Power &Integrity
Grounding Grounding 1
Challenges Benefits
• Lacking specialized tools to • Improve process availability

troubleshoot issues and system reliability.
• Preventive measures not • Reduce time and costs of
taken to correct spurious, rectifying power and grounding
unexplained failures issues.
• In-house Time constraints • Make informed decisions
for regular check
Certified specialists investigate, analyze and report recommendations for power and grounding integrity issues
198
PSS &
Power Pack Power &Integrity
Grounding Grounding 2
Specifically designed to address all aspects of system inspection and

• Power and grounding maintenance throughout the system life cycle, this service includes
investigation,
assessment and • Investigation
analysis • Front-end identification of the Power and Ground
anomalies, through research and discussions with customer
• Reporting and to assess the nature of the issue.
recommendations to
correct issues • Assessment Analysis
• Using the information and a plan developed in researching
www.emerson.com/PowerGrounding the problem, experts will begin probing the system.
• Report & Recommendations

• Upon completion of the investigation, the team will provide
an analysis of the findings in a detailed report and
categorized them by the level of action advised or required
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SISPSS Pack SIS modification
Modification Service service 1
Challenges Benefits
• Risks associated with • Provide verification of

modifications modifications
• Personnel lack time or skills • Ensure complete audit trail
to complete modifications • Deliver predictable SIS
• Changes must be Modifications
consistently implemented • Reduce risk, minimize
and auditable downtime
• Ensure your SIS is up-to-date
Straightforward, predictable and documented modification for your Safety Instrumented System
200
SISPSS Pack SIS modification
Modification Service service 2
By applying auditable, established procedures using competent resources,

• Safety integrity can be safety integrity can be maintained and easily demonstrated
maintained and easily
demonstrated
• Offline simulations and
verification tools
Evaluation Phase
before applying
• Proper documentation Planning Phase
www.emerson.com/DeltaV™SISmod Modification execution
SIS Modification Services address IEC61511 during the Modification phase of the Safety
Lifecycle
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PSS Pack
Control Control Performance
Performance Solutions 1
Challenges Benefits
• Optimize the performance of • Determine and reduce

the control loops in your source of process variability
process to improve operational
• Ensure suitability of performance
enhanced Process Control • Maximize the benefits of
Strategies advanced control
• Difficulties to lay out a path • Justify investments made in
forward to future advanced control
Improvement technology
Improve throughput and reduce variability and optimize production at your plant
202
PSS Pack
Control Control Performance
Performance Solutions 2
Sustainability of a continuous improvement after Improvement Project(s)
• Recommended actions
including
instrumentation, valve
repairs, and tuning
• Scalable service tiers
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Operator Performance
PSS Pack Control Performance 1
Solutions
Challenges Benefits
• Integration of corporate • Hands-on, process-specific

standards learning environment
designed to up-skill your
• Lack of situational
workforce
awareness
• Improve situational
• struggle to respond to alarm
awareness, safety and
floods or nuisance alarms
operator effectiveness
• Operator reaction time in
• Identify and close gaps
transient situation
between current displays
• Train new employees to and industry best practices
bring them up to speed
• Alarm rationalization
Work better, smarter and faster when working with process control applications.
204
Operator Performance
Solutions
Group of services aligned as Operator Performance Solutions that
• Alarm Service improve ease of use with the DeltaV™ distributed control system
• Assessment, Remediation,
Rationalization
• Persona role based
training
• Hands-on Skill Based
Learning Environment
Alarm Assessment and Monitoring
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PSS Pack SureService
SureService Program Program
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DeltaV™ Mobile
KEY FEATURES Process Engineer
• View real-time process values,

trends, and alarms from your Plant Manager
mobile device
• Customizable to your specific
needs Safety Engineer
• Intuitive mobile notifications
• Read-only via secure
connection Operations
• Compatibility: DeltaV™
v11.3.1+
System Admin
iOS 9.0+ Android 5.0+

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Optimize Your Investment – Leverage Emerson’s
Lifecycle Services portfolio
Service Portfolio & Expertise
Guardian Support SureService Educational Services Resident Engineers AMS Syncade
MAINTENANCE RELIABILITY PERFORMANCE

SERVICES SERVICES SERVICES
• Scheduled System Maintenance • DeltaV™ Upgrade Service • Control Performance Solutions

• Emergency Onsite Service • Cybersecurity Assessments • Discovery Studies
• Spare Parts Management • Cybersecurity Solutions • Improvement Projects
• DeltaV™ System Health Monitoring • Site Evaluation Service • Service Programs
• Backup and Recovery • Power Quality and Grounding Integrity • Operator Performance Solutions
• Extended Hardware Warranty • SIS Modification Service • Process Simulation
• Extended Computer Availability • Guardian Support Bridge • High Performance Graphics
• SIS Functional Safety • DeltaV™ Logbooks
Maintenance and Proof Testing • Alarm Services
Cost Effective Maintenance to Improving Asset Reliability and Optimizing Control and
Drive Safe, Consistent Operation Driving Sustainable Availability Operator Performance

Flow Pack Title
Flow
Lifecycle Services

Improve the integrity and reliability of your flow
measurement assets
Maintenance
Reliability
Performance
Lifecycle STO LTSA
Services
Flow Lifecycle Services  Summary  Video  Brochure

210
Flow Pack - Maintenance
Maintenance
Technical Phone Emergency Scheduled On Site Spares Parts Products & Parts
Repair
Support Services Services Management Delivery


• Filling gap consumption between plant available and
utilized functionalities
• Reduced unplanned downtime
• Increased safety
Flow Lifecycle Services 211

211
Flow Pack - Reliability
Reliability
Turnarounds & Start Up & Calibration Site Evaluation & Upgrades Service Agreement
Outages Commissioning Services Walkdown



212
Flow Pack - Performance
Performance
Meter Tube inspection Metering Audit Condition Flow Metering

& requalification Services Monitoring Certainty


• Increased certainty confidence

213
Flow PackServices
Benefits
Challenges

unplanned downtime
your facility,
assistance
expenses
• High unplanned
maintenance costs

214
Flow PackServices

response and
mobilization
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Flow Pack
Maintenance
Challenges Benefits

execution
• Increased reliability of your
flow meters
record
Periodic inspections to be sure your instrument operates reliably at peak performance

216
Flow Pack
Maintenance
Diagnose and check your flowmeters without taking them out of the process
• Renewed
measurement
confidence aVisual Inspection When Smart Meter Verification technology is embedded in the asset
• Minimized cost of aExtensive Diagnostics a Continuous Total meter check for complete confidence
asset ownership
• Maintenance
aConfiguration Check SMV Report
records aZero Stability Verification
aOutput Check
aDensity Check
aCalibration
aMaintenance visit report
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Flow Pack Repair 1
Repair
Challenges Benefits
• Unplanned shutdowns • Quick repair of equipment

• Spare availability • Our experts bring expertise
• Poor instrument and tools you don’t have in-
performance house
• Time constraints • Utilize Emerson’s original
equipment spare parts
• Technical Expertise
potential future downtime
Reduce unplanned downtime with priority access to the right support and expertise when breakdown happen
218
Flow Pack Repair 2
Repair
Whenever a problem happen to your flow device
On site whenever ON-SITE INVESTIGATION & REPAIR

possible through
emergency service aSpecialist with available kit of OEM spare parts to
troubleshoot and fix problem
Factory repair when
problem can’t be fixed
aOn site repair report
on site FACTORY INVESTIGATION & REPAIR
aTroubleshooting & electrical specifications tested
aRepair report with findings, corrective actions &
recommendations
Optional
aX-ray, He leak test, hydro test, dye penetrant test
aDestructive metallurgic investigation
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Flow
Spare PackManagement
Parts Parts Management 1
Challenges Benefits
• High inventory costs • Critical spares to keep on

hand identification
• Missing parts
• Locally available spares from
• Excess inventory
• Persistent obsolescence network and quickship
• Low first-time fix rates program
spares
• Reduce plant inventory
expenditures
We can help you achieve the right level of spares, whether they’re shipped or managed on site.
220
Flow
Spare Parts Management 2
PackManagement
Parts
Having the right spare parts available when and where you need them.
Based on our site

evaluation and
walkdown service, we Inventory analysis to streamline your inventory and maintenance
help calculate programs
required spares and
site inventory • Tailored for your specific site or process to help maximize your
automation investment while reducing process downtime and
annual replacement expenses
• Parts recommendation made based on equipment needs and

criticality
• Ensure maintaining spare parts at the latest revision level
• Prioritize availability of critical equipment by identifying long lead

time parts
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Flow /Pack
Product Product
Parts /Parts Delivery 1
Delivery
Challenges Benefits

• Reduce inventory
222
PartProduct
Flow /Pack
Product Delivery/Parts Delivery 2
Express Delivery
Express shipping on
selected product &
parts
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Flow
Start Up Pack Start Up 1
& Commissioning
Challenges Benefits

Startup Service ensures your meters meets expectations the first time they are placed into operation
224
Flow
Start UpPack Start Up 2
& Commissioning
Startup for new & replaced Flow products to maximize your investment

instruments provide
process control right, aVerification of instrument
first time. function and accuracy
aTesting data communications to
external devices
aOperation instruction
aVisit report
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Flow Pack
Services
Challenges Benefits
• Measurement accuracy issues • Quick turnaround by on site

calibration - Reduce risk of
• Lack of calibration traceability panned shutdown schedule
• Compliance with Metrology overruns
requirements • Renewed measurement
• Custody Transfer applications confidence
• Planned Shutdown schedule • Regulation compliance –
overrun risk fiscal / custody transfer
• Availability of required Skills & • Quality system compliance
Tools
Reduce uncertainty and ensure compliance with the highest-standard calibration

226
Flow PackServices
On-Site Mobile Calibration for up to 3” Flow devices – ANY BRANDS
Reduce uncertainty
and increase
confidence by making aHighest accuracy in the market
sure you always have CMC of 0.075%
the correct accuracy aFlow rates up to 3” meters,
from your flow device flanges up to DN100
measurement. aCoriolis, Vortex and Mag-meter,
aISO17025 traceable master
meters
aCalibration certificate printed
on site
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Flow PackServices
Factory Calibration - calibration against the highest accredited standards

Reduce uncertainty aPick-up service
and increase
confidence by making aIndustrial cleaning
sure you always have aCalibration as-found and/or as left
the correct accuracy calibration according required
from your flow device specification
measurement. aWith NIST-traceable equipment in
our metrology labs
Optional
a Fiscal meter calibration, e.g. MID
aISO 17025 calibration
aWeight & Measures / Custody
Transfer Calibration
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SiteFlow Pack Site
& walkdown
Challenges Benefits
• Measurement confidence • Manage confidence
• Aging Meters Installed Base • Obsolescence management
• Process condition changes • Optimized spare parts
• Spare Parts inventory sizing inventory
• Knowing the unknown • Reduced reactive

maintenance situations
• Accuracy of product records
• Better STO scope definition
• Planned shutdown,
turnaround & outage Scope • Improved Plant Performance
• Improved maintenance
planning
Understand the status of your flow devices to ensure accuracy, optimal uptime and extending their lifetime
229
Flow
Site Pack Site&Evaluation

and recommendation
point of view
point of view
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Flow Pack Upgrades 1
Upgrades
Challenges Benefits
• Improved measurement
• Getting funding / approval for
accuracy and enabled
device & system upgrades
extended features
• Risk involved in upgrade
• Quantifiable and supportable
• Time to perform the actual work scope
upgrade
• Expanded meter advanced
• Moving from reactive to diagnostics that reduce
proactive maintenance reactive maintenance
situations
Upgrade evaluation, testing, planning, and implementation for hardware and software
231
Flow Pack Upgrades 2
Upgrades
Keep you at peak performance and get benefit of upgrade to improve

• A well-planned measurement accuracy and enable extended features
approach to
First step opportunity towards predictive intelligence with enhanced
upgrading system
diagnostic
• Hardware upgrade for enhanced capabilities – not limited to….
• Secure upgrade
• Ultrasonic flowmeter transducer conversion kit
approval • Roxar’s multiphase flow meters1900 VME, 1900 PC104 to the latest
• Seamless project-to- version MPFM 2600 with upgrade package
field transition • Obsolete device replacement
• Electronic & Firmware upgrade – not limited to….

• Ultrasonic flowmeter electronic upgrade (serie 3410…)
• Enhanced MVD core processor with Smart Meter Verification
capability
• DanPac™ Control System Upgrade Solutions
• Advanced phase measurement
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Flow
Flow Pack Metering
metering certaintycertainty 1
Challenges Benefits
• Risk of losing the value of any • Substantial savings

product volumes that cannot • Improved accuracy
be confirmed
• Greater loss control
• Volatile oil and gas prices
environment • Visibility into elements or
practices causing deviation
• Recurring error that impact
your operation’s bottom line
• Custody transfer or fiscal flow
measurement
A seemingly small measurement error can have a significant impact on your operation’s bottom line
233
Flow
Flow Pack Metering
metering certaintycertainty 2
Our experts review the factors known to adversely affect measurement uncertainty
Flow Measurement • Flow distortion

Uncertainty Analysis • Faulty system design
• Excessive flow
reduces your risk of • Contamination
losing the value of • Liquid in gas
any product volumes • Wax
that can not be • Lube oil
• Soot
confirmed.
• Phase change
• Retrograde condensate
• Gas break-out
• Debris or damage
• Installation issues
• Operating conditions
• Operating conditions differing from design
conditions
Certified metering experts equipped with state-of-the-art tools, and managed with appropriate actions
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auditMetering
Flow Pack
Metering service audit service 1
Challenges Benefits
• Mitigate financial exposure

• Optimize Flow and energy
• Improved accuracy
measurement performance
• Benefit can be as high as
• Financial risk exposure
hundreds of thousands of
• Volatile oil and gas prices dollars
• Cost-effective alternatives for
future performance
improvements
A proven way to ensure a comprehensive health check of your metering operation

235
Flow Pack
Metering Metering
audit servicesaudit service 2
Metering Equipment audit services provides:
An ideal way to
optimize flow and
energy measurement
performance
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Meter Tube Inspection and re-
Flow Pack Meter Tube Inspection 1
certification
Challenges Benefits
• Mitigating measurement
• Measurement uncertainty uncertainty
• Financial risk exposure • Minimizing the financial
• Volatile oil and gas prices burden of “lost and
unaccounted for” product
• Keeping at peak performance
• Identifying and eliminating
installation problems
• Minimize downtime and
transportation costs with on
site service
A proven way to ensure a comprehensive health check of your metering operation

237
Meter Tube Inspection and re-
Flow Pack Meter Tube Inspection 2
certification
Meter Inspection and Recertification provides:
Ideal remedy for

internal meter tube
build-up, component
damage and
installation problems
Before After
Even a slight coating build-up from product residue on the inside of a meter or meter tube
can significantly affect measurement uncertainty by as much as over 1%
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Flow Pack
Condition Condition
Based Monitoring 1
Monitoring
Benefits
Challenges
• Extends Calibration
• Pipeline far from your Cycles and Minimizes
plant Production Delays
• Financial cost of • Avoid unexpected
calibration shutdowns
• Minimal downtime • Remote monitoring from
without any gas deferral any location, anytime,
• Safety concern around anywhere
removal and handling • Reduced inspection time
in the field
239
Flow Pack
Condition Condition
Based Monitoring 2
Monitoring
Provide a periodic health score report of metering equipment
Plant personnel can

Easy access to key diagnostic information provided by Ultrasonic Flowmeter
quickly detect and
respond to abnormal aSpeed of sound
situations with a
holistic view of the
aAbnormal flow profiles Improves uptime by using advanced
monitoring and alarm capability to
process or ask help aUpstream blockage address maintenance alarms before
from our experts they lead to failure, and reduce
aDeposit build-up with the meter downtime by using meter
aVelocity profile diagnostics to quickly troubleshoot
meter problems.
aTransducer gain and performance
aConfiguration changes
aSwril and turbulence etc…
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Delivering Support and Solutions throughout
the Life of the Products

M&A Pack Pack Title
Measure & Analyze

Lifecycle Services

Improve the integrity and reliability of your
instruments and analyzers
Maintenance
Reliability
Performance
Lifecycle STO LTSA
Services
Measure & Analyze Lifecycle Services  Summary  Video  Brochure

243
M&A Pack - Maintenance
Maintenance
Technical Phone Emergency Scheduled On Site Products & Parts

Repair
Support Services Services Delivery


• Filling gap consumption between plant available and
utilized functionalities
Measure & Analyze Lifecycle Services 244

244
M&A Pack- Reliability
Reliability
Turnarounds & Start Up & Calibration Site Evaluation &

Outages Commissioning Services Walkdown



245
M&A Pack- Performance
Performance
Condition
Monitoring


• Increased certainty confidence

246
M&A Pack
Services
Benefits
Challenges

unplanned downtime
your facility,
assistance
expenses
• High unplanned
maintenance costs

247
M&A Pack
Services

response and
mobilization
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M&A Pack
Maintenance
Challenges Benefits

• Required skills availability • Experts perform service
execution
• Standard Operating
Procedures • Increased reliability of your
instrument devices
record
Periodic inspections to be sure your instruments and analyzers operate reliably at peak performance
249
M&A Pack
Maintenance
A proactive approach for maintaining integrity of your critical or

sensitive equipment and systems, tailored to the products features.
A proactive approach
for maintaining Scheduled maintenance tasks vary according equipment to be
equipment and service. All periodic checks are according to our Standard
system integrity and Operating Procedures
ensure its optimum
performance Our equipment covered with scheduled maintenance program
Not limited to….

• Gas Chromatograph
• Process Gas analyzers
• Liquid analyzers
• Radar Tank Gauging
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250
M&A Pack
Services
Challenges Benefits
• Large number of scheduled • Quick turnaround by on site

calibration task calibration - Reduce risk of
planned shutdown schedule
• Lack of calibration traceability overruns
• Compliance with Metrology • Safeguard the accuracy of
requirements your data
• Planned Shutdown schedule • Quality system compliance
overrun risk
• Regain confidence that your
• Availability of required Skills & control systems are
Tools receiving accurate
Fulfill regulatory requirements and maintain product quality

251
M&A PackServices
Minimize downtime with on site validation and calibration – Multi Brand
Several level of calibration support for pressure & temperature

At your site, we • From basic to paperless & all with AMS Device Manager at the center
calibrate products to • From heavily regulated industries to facilities with a large number of scheduled calibration
your specified tasks
tolerances and deliver
“as found” and “as
left “ data results
*Emerson rated #1 for Asset Management and Calibration Management Software by Control Magazine readers for 11 consecutive years
Guided Wave Radar Verification Service

• This 5-point accuracy verification uses 3rd party calibration hardware with traceability to
National Institute of Standards and Technology
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Details Video Brochure Guide
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s Wave
252
M&A PackServices
We provide Factory calibration services
At your site, we Precise calibration at your local Emerson Service Center

calibrate products to Send your Rosemount products to your local Emerson Service
your specified Center during scheduled turnarounds or outages for recalibration
tolerances to factory standards.
As the OEM service provider, only Emerson can return your
products to our certified standards.
Gain Calibration Certificates as required by your industry
Ensure calibration is consistent with ISO 10474 3.1B or EN 10204
3.1
In-house systems are designed to meet the intent of ANSI Z540-
1-1994
Measuring methods and test equipment used in inspection and
validation are traceable to NIST
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SiteFlow Pack Site
& walkdown
Challenges Benefits
• Measurement confidence • Manage confidence
• Aging instrument Installed • Obsolescence management
Base • Optimized spare parts
• Process condition changes inventory
• Spare Parts inventory sizing • Reduced reactive
• Knowing the unknown maintenance situations
• Accuracy of product records • Better STO scope definition
• Planned shutdown, • Improved Plant Performance
turnaround & outage Scope • Improved maintenance
planning
Understand the status of your instrument devices to ensure accuracy, optimal uptime and extending their lifetime
254
Flow
Site Pack Site&Evaluation

and recommendation
point of view
point of view
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255
M&A
Start Pack
Up & Start Up 1
Commissioning
Challenges Benefits

Startup Service ensures your instrument and analyzers meet expectations the first time they are placed into operation
256
M&A
Start UpPack Start Up 2
& Commissioning
Startup for new & replaced instrument or analyzer to maximize your investment

instruments provide
process control right, aVerification of instrument function and accuracy
first time.
aTesting data communications to external devices
aHands-on training for your team
aStart-up visit report
When applicable:
• Optimize network health of wireless devices
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M&A/Pack
Product PartsProduct
Delivery/Parts Delivery 1
Challenges Benefits

• Last minute Shutdown, • Reduce inventory
Turnaround and Outages
discovery
258
M&A/Pack
Product Product /Parts Delivery 2
Part Delivery
Express Delivery
Express shipping on
selected product &
parts
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259
VAM Pack
- Advanced repair/replace 1
Challenges Benefits
• Poor instrument performance • Improved valve reliability
260
M&A Pack
Product /Parts Delivery 2
A simple and cost

effective way for you
to maintain your
instruments
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261
Starting Here - Slides to review and finalize
SiteSite Walkdown
Evaluation 1
& Walk Down
Benefits
Challenges
• Knowing the unknown • Increased control system

availability
• Accuracy of product
records • Reduced corrective action
effort and cost
• Scope definition for
turnarounds • Improved process
performance
• Better lifecycle planning
263
Site Walkdown 2
- details
Evaluates site control system(s) across multiple dimensions and provides a
quantitative measure of performance.
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264
Guardian Support SureService Educational Services Resident Engineers AMS Syncade

• Scheduled System Maintenance • DeltaV™ Upgrade Service • Control Performance Solutions

• Emergency Onsite Service • Cybersecurity Assessments • Discovery Studies
• Spare Parts Management • Cybersecurity Solutions • Improvement Projects
• DeltaV™ System Health Monitoring • Site Evaluation Service • Service Programs
• Backup and Recovery • Power Quality and Grounding Integrity • Operator Performance Solutions
• Extended Hardware Warranty • SIS Modification Service • Process Simulation
• Extended Computer Availability • Guardian Support Bridge • High Performance Graphics
• SIS Functional Safety • DeltaV™ Logbooks
Maintenance and Proof Testing • Alarm Services
Cost Effective Maintenance to Improving Asset Reliability and Optimizing Control and
Drive Safe, Consistent Operation Driving Sustainable Availability Operator Performance
Site Walkdown 2
- details
Uses a three step process:
Initial service consultation & data collection
Analysis, report generation and presentation
Discussion of findings with the customer.
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266
LTSA Valves
In-House Scheduled Maintenance 1
Skill Development
Benefits
Challenges
• Product knowledge • Knowledge update
• Understanding about the • Reduce downtime

increased diagnostic • Diagnostic capabilities
capabilities • Quick commissioning and
• Down time when start-up
troubleshooting • Increased reliability
Focus on core job tasks by persona and competencies, with

pre-selected courses that best fit the job role.
267
LTSA Valves
In-House Skill Scheduled Maintenance 2
Development
• Worldwide Organization with IACET (International Association for Continuing Education and Training) Accreditation
• Emphasis on practical learning and hands on experience with Emerson products and technology
• Flexible course offerings and delivery methods
• Training programs designed around personas to develop workforce competencies to help customers reach top quartile
of performance
• Develop skills to operate safe, reliable and profitable facilities
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268
LTSA Valves
Resident Scheduled Maintenance 1
Engineer
Benefits
Challenges
• Unexperienced resources • Utilize experienced

resources
• Limited expertise in
terms of both hardware • Receive engineering,
and software issues system startup and
maintenance support
• Down time when
troubleshooting • Resolve issues rapidly, on
site
An experienced Resident Engineer can assist with a wide range of

activities at your site.
269
LTSA Valves
Resident Scheduled Maintenance 2
Engineer
The Resident Engineer Program is a service designed to place an experienced,

DeltaV™™ distributed control system (DCS), AMS Suite, Machinery Health products
or Syncade engineer at your site to assist with a wide range of activities from
engineering to startup to system maintenance.
Emerson trains these The rigorous standards of

Emerson Resident Engineers
engineers in the use of Emerson’s Engineering group
are pre-qualified,
Emerson products and ensure Resident Engineers
experienced engineers that
ensures they have on-the- have extensive professional
meet Emerson’s standards
job experience working at experience in the process
of excellence.
customer sites. automation industry.
Resident Engineers are skilled in the use of DeltaV™ DCS Controller,

Batch, Operator Interface, Communications and Infrastructure,
Configuration, and Digital I/O, AMS Device Manager, Machinery
Health products and Syncade. Engineers undergo certification
programs to ensure that they are qualified to perform the services.
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KeepingMonitoring
Condition Food Fresh Throughout the Cold Chain
Benefits
Challenges
• Predictive and proactive

maintenance
• Unexpected failures & • Avoid unexpected
downtime shutdowns
• Shutdown, turnaround or • Remote monitoring from
outage planning any location, anytime,
• Control loop variability anywhere
metrics
271
KeepingMonitoring
Condition Food Fresh Throughout the ColdMachinery
Chain Condition Monitoring Process
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Flow Measurement Products Flow Systems & Solutions

Differential Pressure Coriolis Turbine Metrology Systems Flow Measurement
for Custody Transfer Solutions
Magnetic Vortex Ultrasonic
Flow Lifecycle Services
MAINTENANCE
Products – Monitoring, Simulation, and Control SERVICES
Density Flow Control Reservoir
Multiphase Viscosity Assurance Valves Software
RELIABILITY
SERVICES
PERFORMANCE
Watercut Downhole SERVICES

Educational Services Long term Service Agreement Shutdown, Turnaround & Outages Resident Engineers

• Technical Phone-Support • Product & System Start-Up & • Meter Tube Inspection and re-
• Emergency Services Commissioning certification
• Scheduled site visit • Product & System Upgrades • Meter Audit Services
• Spare Parts Management • Calibration Services • Uncertainty Studies
• Product & Parts delivery • Site evaluation & Walkdown • Data Verification & Consultancy
• Ad-hoc Repair • Long Term Service agreements • Remote Monitoring & Condition
• Shutdown Turnaround & Outages Based Monitoring
• Manuals and Work Procedure
Development
Keep your plant operating safely, consistently Improve your asset reliability Optimize your plant performance
and economically and preserve your investment and achieve business goals

Flow Diagnostics
On-Site On-Site Diagnostic 1
Benefits
Challenges
• Ensure consistency so
your factory runs
• Unexpected failures & smoothly
downtime • Demonstrate device
• Problematic valves measures the right value
with required
• Arbitrary decisions uncertainty
• Determine the potential
degree of wear and tear
over time
Know whether you have a flowmeter, process or other instrument problem

275
Flow Diagnostics
On-Site On-Site Diagnostic 2 Smart Meter Verification
SMV Report
Smart Meter Verification is an easy-to-use, automatic key performance -

diagnostic tool that monitors the entire flow meter’s performance and
integrity – without requiring you stop your process.
It can even eliminate the need for you to go to the field when scheduled
or combined with a digital control network or Emerson’s Smart Wireless.
This advanced software is an invaluable component in compliance strategy:
• It establishes an audit trail for each meter and captures data for visual analysis and
reporting on demand.
• Agencies including EPA, IEC (SIS), FDA, AGA, API, ISO, Russian VNiiMS, Alberta Energy
Regulator, and other third parties recognize Smart Meter Verification as a valid work
practice in lieu of some or all calibrations and provings.
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Flow InSkill
In-House House Skills 1
Development
Benefits
Challenges
• Product knowledge • Knowledge update
• Understanding about the • Reduce downtime

increased diagnostic • Diagnostic capabilities
capabilities • Quick commissioning and
• Down time when start-up
troubleshooting • Increased reliability
Increase uptime and ensure your engineers, technicians, and operators are confident to
correctly install, configure, startup, and troubleshoot your Emerson flow devices.
277
Flow In Skill
In-House House Skills 2
Development
Increase uptime and ensure your engineers, technicians, and operators are confident to correctly install, configure,
startup, and troubleshoot your Emerson flow devices.
• Broad training program in multiple languages

• Training program to customer needs
• Training delivered by certified trainers
• Many hands-on activities during training sessions
• Flexibility regarding timing and location
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Parts & Products
Emergency ServicesDelivery 1
Benefits
Challenges
• Downtime • Reduced inventory cost
• Availability of parts • Rapid response avoiding

delays
• Emergency response
improvement
• High inventory cost
For a faster delivery at no additional cost.

279
Parts & Products
Emergency Delivery
Services - details2
Flow On Demand Program
The Flow On Demand program has been developed for our customers to offer standard key products faster, with a
reduced manufacturing time of 5 days and at no additional cost.
• Manufacturing lead time: 5 days or earlier. From *clean order release to production, order scheduling until
production completion and goods are ready to ship.
*no holds or issues with the order in the business sytems
• Customer lead time: *10 days or earlier. From quote preparation, Customer PO receipt, order entry, production and
transit time until delivery at the customers’ site.
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Smart Meter Verification
Your In Line Tool to check meter health and determine calibration
frequency
• Smart Meter Verification (SMV): excellent tool to reduce down time and save maintenance costs
– Ideal for ATEX zones or hazardous fluids, no need to open piping or transmitters
– Pass / Fail feedback in 2 minutes without interruption of the measurement process
– Automatic Periodic Meter Check for complete confidence
• Micro Motion Coriolis: Flow Tubes, Sensors, Signal Processing, Electronics
• Rosemount Magnetic Meter: Tube Coil, Electrodes, Electronics
– Collect reporting data via digital infrastructure e.g. HART, wireless, FF
Rosemount Magnetic Flowmeters Micro Motion Coriolis Flowmeters
NMi Statement 28
1
We help you during all steps of your Calibration Management Process
Calibration Planning Preparation Execution Delivery
• Calibration need • Resources & Tools • Demount (customer) • Completion documentation
• Special Requirements
• Calibration methods • Cleaning (customer) • Shipment / Delivery when
- Fiscal / ISO17025 option needed
• Clear roles/ responsibilities • Pickup service if required
• (RMA form for Factory) • Mounting by customer
• Calibration plan • Investigation
• Detailed Planning with • Startup & Commissioning
associate resources & • AF-AL Calibration
tools
Applies to a mix of Factory Calibration, Smart Meter Verification and On Site Calibration.
Trust our Products – Trust our Services
#1 Level Gauge,
#1 Wireless #1 Level Gauge, #1 Level Gauge, #1 Level Gauge,
Non-Contacting
Infrastructure Guided Wave Ultrasonic Float / Displacer
Radar
#1 Resistance
#1 Level Gauge, #1 Level Switch, #1 Pressure #1 Pressure
Temperature
Inventory Grade Ultrasonic Transmitter Switch
Detector
#1 Temperature #1 Temperature #1 Magnetic #1 Vortex

#1 Thermocouple
Transmitter Switch Flowmeter Flowmeter
#1 Density / #1 pH / ORP / #1 Stack Gas

#1 Ambient Gas #1 Process
Concentration Conductivity Emissions
Detector Chromatograph
Analyzer Analyzer Analyzer
Emerson factory-trained technicians are here to support you

Emerson Confidential 283
Parts & Products
Emergency Delivery
Services - details2
To guarantee a customer lead time no longer than 10

days, the On Demand quote and order is processed
with priority at all times by all parties involved.
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284
M&A Scheduled
Scheduled Maintenance 1
Maintenance
Benefits
Challenges
• Improvement of
operational efficiency
• Workshop capability • Performance
• Spares availability optimization
• Proactive service
Regularly scheduled maintenance is critical to ensuring the longevity and peak

performance of your system.
285
M&A Scheduled
Scheduled Maintenance 2
Maintenance Preventive Maintenance
Rosemount offers a range of flexible service contracts that will ensure the ongoing
reliability of your measurement instrumentation, providing added reassurance of
operating under safe conditions.
Depending on the needs, Rosemount’s scheduled service and maintenance

contracts may cover:
– routine repairs
– period upgrades
– recalibration
– wireless network diagnostics and services
Enlisting Rosemount as a service partner ensures that your plant undergoes regular
scrutiny by local Rosemount Certified professionals, which you will rely on as
valuable advisors who understand the unique nuances of your processes.
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M&A Calibration
Calibration Services1
Benefits
Challenges
• Streamline calibration
• Measurement accuracy work processes
issues • Improve performance
• Lack of calibration • Increase reliability
traceability
• Reduce fiscal risk
• Misalignment with
nationally or • Quality Management
internationally requirements
recognized calibration • Regulatory /Contractual
standards Requirement
Regular calibration of instruments helps maintain a high level

of performance and safety in processes, as well as maintaining environmental regulations.
287
M&A Calibration
Calibration Services2
Regular calibration will maintain the credibility of measurements and the quality of process measurements at a
good-as-new level, enabling you to run your process with finer control.
Using the Calibration Excellence solution integrates your asset

management and calibration management software
environments. The AMS Device Manager Calibration Connector
links the two platforms to create a single database for
calibration records.
Through the integrated connection, device information is

always synchronized, making it easier to manage calibrations
and ensuring that you are always looking at the most
updated information.
*Emerson rated #1 for Asset Management and Calibration Management Software by Control
Magazine readers for 11 consecutive years
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From Basic to Calibration Excellence Solution
Top Tier AMS Suite

AMS Calibration CMX
Device Manager Connector
Calibration Excellence
- Paperless,
Documenting Calibraton &
Integrated Calibration Software
Provide everything needed to comply with 21CFR11
Middle Tier
AMS Basic Calibration
Device Manager calibration Snap-On
Automatic Calibration
- Documenting. Calibrators
Documenting Calibrator Documenting Calibrator
Lower Tier
AMS Basic
Device Manager calibration
Basic Calibration
- Manual Entry
Stand-Alone Calibrator
Parts & Products
Emergency ServicesDelivery 1
Benefits
Challenges
• Downtime • Reduced inventory cost
• Availability of parts • Rapid response avoiding

delays
• Emergency response
improvement
• High inventory cost
290
Parts & Products
Emergency Delivery
Services - details2
Customers get delivery of factory-authorized parts and equipment for repairs and replacements from
their local Emerson Service Center.
QuickShip Services summary

Service Lead Time Price Guidance Coverage
Market-leading for Limited products & parts

Everyday each product group
No premium
(selected by business)
QuickShip
5-15% premium
Up to 50% Any part, product, or
Expedite reduction
(depending on lead time
assembly
reduction) + adders
ASAP fulfillment +
15-25% premium Limited products & parts
Emergency emergency
+ adders (selected by business)
shipping options
Specified by Any parts, products, or

None – negotiated
Ensured customer and
locally
assemblies specified by
local capability customer
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291
Start
Start Up Up 1
& Commissioning
Benefits
Challenges
• Optimal Configuration for
the application
• Start-up complexity
• Quickly identify potential
• Compressed start-up installation issues
timelines
• Obtain the longest product
• Workforce & skills shortages life possible
• Improper installation • Get on line, on time and
compromises instrument optimized from the start
performance
• Experience industry best
practices
Customers maximize the value of their investment right from the start.
292
Start Up & Commissioning -
Start Up 2
details
Ensuring proper installation is critical to performance and longevity of the product as well as
overall safety for our customers.
Our Emerson factory trained technicians certified on Rosemount products will:
• Confirm proper installation

• Commission and verify performance
• Optimize network health of wireless devices
• Improve your staff’s skillsets
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LTSA Valves
In-House Scheduled Maintenance 1
Skill Development
Benefits
Challenges
• Product knowledge • Increased product

knowledge
• Understanding about the
increased diagnostic • Reduce downtime
capabilities • Utilize our learning paths to
• Down time when develop expertise
troubleshooting • Adapt to new technologies
• Increased reliability
Our instructors enable customers to maximize their effectiveness through

Best Practices and Hands-On Learning.
294
LTSA Valves
In-House Skill Scheduled Maintenance 2
Development
Customer Education - Top 10 Global Training Courses

Our certified instructors provide the latest product
advancements from the factory and industry best
BEGINNER
practices.
• Instrument Fundamentals Overview
• Rosemount 3051 Smart Pressure Transmitter
• Rosemount 3144P Temperature Transmitter
• Smart Pressure and Temperature Transmitters
INTERMEDIATE
• Pressure, Temperature & MV Flow Transmitters
• 5300 Series High Performance Guided Wave Radar HART Level Transmitter
• Wireless Self-Organizing Network (course 2375A)
• 3051S SMART Pressure Transmitter
ADVANCED
Certified instructors have extensive application
• 3051MV Multi-Variable Mass Flow and field experience.
• Transmitter Wireless Self-Organizing Network (course 2375B)
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Advanced
Advanced – Replace1
repair/replace
Repair
Benefits
Challenges

• Spares availability downtime
• Poor instrument • Maximize operations &
performance maintenance budget
• High maintenance costs • Eliminate labor intensive,
time consuming work
• Time constraints
• Maintain OEM product
certification
A simple and cost effective way for customers to maintain their instruments.
296
- details Instrument Assessment Service
Non-functioning or questionable instruments are

picked up by Emerson
Customer receives recommendation & price quotes

after Emerson’s factory trained technicians
certified on Rosemount products assess the devices
Repaired, replaced or upgraded devices are

delivered back to customer
Trade-in arrangements can be made
for non-Rosemount instruments.
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Asset Management Pack Title

Increase Operational Certainty & Plant Uptime While Improving Safety

Lifecycle Services Solutions 2

Pain - Unplanned Downtime Cost

Emerson Solutions Drive Value In … $20B annual production losses

We are committed to solve our customer problems

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

A typical refining facility will

Scheduled On-Site Condition In-House Skills Site Evaluation &

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

Scheduled On-Site Condition In-House Skills Site Evaluation &

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

Scheduled Site Evaluation & Reliability On-Site

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

2-3% of turnover could be

Scheduled Site Evaluation & Reliability On-Site

Emerson Solutions Drive Value In …

Scheduled Site Evaluation & Reliability On-Site

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

It costs approximately 50% more

Scheduled Site Evaluation & Reliability On-Site

Emerson Solutions Drive Value In … As Much as 43% of unplanned

We are committed to solve our customer problems

Pain –& People

In-House Skills Outsourced

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

Availability gains through

In-House Skills Outsourced

Emerson Solutions Drive Value In …

We are committed to solve our customer problems

Emerson Solutions Drive Value in

Lifecycle Services Solutions We are committed to solve our customer problems

Emerson Solutions Drive Value in

• Safe and effective startup

Lifecycle Services Solutions We are committed to solve our customer problems

Emerson Solutions Drive Value in

Lifecycle Services Solutions We are committed to solve our customer problems

What are your most pressing challenges?

Long Term Service Agreement  Summary  Video  Brochure

Prevent Breakdown Skills Gap Fix Breakdown

Scheduled Maintenance In-house Skill Development Technical Phone Support

Long Term Service Agreement 17

Revenue lost per day of unplanned

● Availability of Resources &

● Availability of Parts & tools

● Recurring asset failures

Long Term Service Agreement 18

In-House Skills Outsourced

● Time & operational constraints

● Lack of skilled resources 50% of all process Safety Incident

● Peak Load support needs

Long Term Service Agreement 19

Revenue lost per day of unplanned

● Downtime duration As Much as 43% of unplanned

● High cost Inventory Typical percentage of customer

● Need for Expertise

Long Term Service Agreement 20

Our service support agreements make it easier to meet