|    !
 
"#$ !" 
|||

 
 |
h 3580
Tape Stuck in the drive
Data cable not connected
LVD vs HVD
LTO1 vs LTO2 (and LTO3, etc)

h 3581 Autoloader
Tape Stuck in Drive
Tape Stuck in Picker
Tape Drive Sled Basics
SCSI Addressing
Sled Basics

h 3582 12 Slot Library

Tape stuck in Magazine
Fibre Channel

h 3583 72 Slot Library

|||

 
 %&'"(
$
)

D Open the drive. Take the drive out of the enclosure. Open the
drive cover, by taking off the front panel, then the silver cover
on top. You do NOT need to remove any gears, motors, etc.
There are no TRT serviceable or TRT replacable FRUs inside

|||

 

 %&'"(
$
)

D The LTO drive works by retrieving the tape leader from inside
the LTO cartridge, and pulling it through the drive onto the
spooler. The spooler (the big round wheel) then winds the
whole tape onto it, until the tape has been sufficiently read or
written to.

|||

 

 %&'"(
$
)

D Most tape jams occur when the drive attempts to unload the
tape, and the leader pin is stuck somewhere. The drive then
displays an error, and will not operate.
D To fix this, you will need to (once the tape drive is open) do
two things: Manually guide the leader pin through the drive,
and manually turn the small motor, which is located at the
front of the drive (when looking at the top, with the drive slot
towards you, it is on the front right at the top).

|||

 

 %&'"(
$
)

D The motor is about 5CM including the gear (the gear is about
2 or 3 cm long)
D hilst doing this, also turn the bolt under the tape drive
Clockwise.

|||

 

 %&'"(
$
)

D The tape drive must be in the ³ejected´ state before it will

power on correctly. If it isn¶t ³rewound´ it will produce an error,
normally ³6´ on the drive.

|||

 

 %&'"(

"*



D There is a small data cable, with a connector approximately

1cm by about 0.1cm (ie 1mm thick), which connects between
the LTO tape drive, and the display unit for the enclosure. If
this is loose or disconnected, it will cause the tape drive to
fail.

|||

 

 %&'"(
++

D Make sure that the LVD drive is only used on the LVD SCSI
interface on a system, and a HVD drive is only used on a
HVD SCSI interface on a system. You can normally tell by the
label (eg 4_B is HVD, 4-K is SE but LTO drive will work
slowly), etc.... Also, you must match this correctly with the
appropriate SCSI terminator and cable.

|||

 

 %&'"(
++

D The tape drives used in the LTO enclosures are all LVD, even
if the enclosure is HVD. The difference will be in a converter
used in the HVD models, to drop down to LVD connection to
the SCSI tape drive.
D Make sure that the drive has the right firmware

|||

 

 %&'"(
,|

D The drive firmware can be updated using a program called

tapeutil
D Enter ³Tape Drive Service Aids´.

|||

 

 %&'"(


D All IBM 3580 Tape Drives use the Atape fileset (under AIX) to
allow AIX to communicate with the drive and library correctly.
Run lslpp ±l Atape.* to list the current version of driver
installed.
D If Atape is not correctly installed, you will not see the
description ³IBM 3580 Tape Drive´ in ³lsdev ±Cc tape´, rather
something like ³Other Tape Drive´

|||

 

 %&'"(
 - '. %(

D LTO1 = 100MB Native (up to 200MB Compressed)

D LTO2 = 200MB Native (up to 400MB Compressed)
D LTO3 = 300MB Native (up to 600MB Compressed)
D There is a significant difference between LTO1 and LTO2
tape drives.
D The two tape drives are not interchangeable within the same
enclosure (ie you cannot place an LTO1 tape drive in a 3580-
L23 enclosure, nor can you install an LTO2 tape drive into a
3580-L11 tape drive)
D The data cable connector is different for LTO1 and LTO2
D The LTO2 tape drive can read/write LTO1 media, however the
LTO2 media will NOT work in the LTO1 drive

|||

 

 %&-'/$"
0
"(
$
102

D It is best to stop TSM, before operating on the library. If there

is more than 1 library, you can disable individual devices
within TSM.

|||

 

 %&-'/$"
0
"(


D Remove all screws from the rear of the autoloader, which will
allow the sled to be released from the autoloader. The LTO
drive is screwed onto the sled, and the sled contains a lot of
electronics external to the drive.

|||

 

 %&-'/$"
0
"(


D The SCSI cable, power cable, and data cable all connect to
the circuitry on the sled. The sled then connects to the
autoloader via a multi pin connector .
D To remove the drive from the sled, simply disconnect the
cables, and unscrew it. Then follow the above instructions for
the 3580 tape drive.

|||

 

 %&-'/$"
0
"(
$
)3)

D First try powering off the autoloader for about 10 seconds

(including disconnecting mains power). Then power it back
on. Most of the time, this will resolve the issue.
D If you need to manually remove a tape (for instance, if the
barcode label has ³glued´ the tape to the picker after coming
unstuck from the tape¶s label position), you can gently force
the mechanical movement when power is switched off to the
autoloader. It may be easier to remove the sled before
working on it.

|||

 

 %&-'/$"
0
"(
$" 

D LTO Tape Libraries use drive sleds as a simple way of

interchanging components
D The Sled is a Field Replaceable Unit and can be swapped as
a whole unit.
D Alternatively, you can keep the same sled, and replace the
onboard drive (same drive regardless of LVD or HVD Library)

|||

 

 %&-'/$"
0
"(
$$0

D The SCSI addresses are set by the menu through the panel
on the front
D There is a SCSI address for the drive and a SCSI address for
the library.
D AIX recognises the tape drive as /dev/rmtX
D AIX recognises the library as /dev/smcX

|||

 

 %&-'/$"
0
"(
$4
"0

D The factory setting for the library is for the tapes to be loaded
and unloaded via library management software (eg TSM,
Tapeutil) or via the front panel. This is called ³Random
Access´
D There is another mode of tape access, where the tapes are
written to sequentially, and accessed from slot 1, through to
slot 7. eir arman uses this mode.
D hen operating in Sequential mode, there is no ³smcX´
device in AIX

|||

 

 %&-'/$"
0
"(
$4
"0

D To change between modes,

D 1. Ensure that ##506or $57#506appears on the
message display.
D 2. Press and hold the NEXT button and then the MODE
button until 08
5*9appears on the message display
D 3. Press MODE until 8
5appears on the message
display.
D 4. Press SELECT to display the current mode of operation.
D 5. Press NEXT or PREVIOUS to toggle the mode between
$5795* 0and #0*
.
D 6. Choose the mode that you want and press SELECT.
653:#blinks on the message display.
D 7. To activate the new mode of operation, cycle power (turn
off, then on) to the 3581 Tape Autoloader
|||

 
 %&'-$"
#)

(
$
)
;

D A key may be required to open the front door.

D An electronic lock prevents the door being opened whilst the
library is in use
D If someone has inserted the tape into the magazine
backwards, the tape may need to be destroyed to extract it.

|||

 

 %&'-$"
#)

(
,!"

D The library can have SCSI or Fibre channel interface for the
drive and library
D AIX device names will be the same as 3581, (eg /dev/smcX,
etc), regardless of Fibre Channel or SCSI
D Update of Microcode should be performed via Serial interface
using a notebook, NOT from AIX

|||

 

 %&'-$"
#)

(
,|

D Firmware updates are different for Fibre Channel and SCSI

D Never try to upgrade the Library Firmware via the RMU. It can
take more than 60 minutes
D RMU on 3582 and above is optional but ideal for remote
environments, so recommend where possible.
D Library firmware should be completed before drive firmware,
library firmware is upgradeable via serial, drive firmware
should be done via SCSI interface.
D henever experiencing TSM problems due to hardware
errors, always update library firmware before replacing parts.

|||

 

 %&%'9
/$"
(
|

D Same as 3582 in most ways, except has more slots.

D IO Station can be 1 slot or 10 Slots, depending on customer
requirements
D Can come in an 18, 36, or 72 slot version
D Often the library is mounted on wheels, but can be rack
mounted

|||

 

 %&%'9
/$"
(
|

D To service the library, the front door can be opened (this will
stop all library operations)

|||

 

 %&<'9
/$"
(
|

D Up to 6,887 cartridges in up to 16 frames

D Up to 192 LTO1 or LTO2 drives
D Up to 1,878 TB native capacity
D Oooooh... I want one

|||