VIP Complaint Report

Outlet Moro

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If the information is given to the public before made public by the company, it can affect
investment decision and can be categorized as misleading information.
Summary

Information
KPI Performance 3G_MORO
 Complaint : Can’t SMS Cell Availability
 Location : Moro Area CSSR CS
CSSR PS
 Serving Site prediction : 3G_MORO
HSDPA Acc
HSUPA Acc
Analysis CDR CS
CDR PS
 All KPI performance are maintained
HSDPA Ret
HSUPA Ret
Recommendation SHO
CS Traffic
 Need DT on complaint location PS Traffic
PLR
RTWP
SMS attempt
Capacity
Alarm

Presentation Title Here 1

Cell Availability

 Availability performance is maintained

Presentation Title Here 1

Accessibility

 Accessibility Performance is maintained

Presentation Title Here 1

Retainability
CDR CS CDR PS

 Retainability Performance is maintained

Presentation Title Here 1

Mobility & CQI

 Mobility and CQI Performance are maintained

Presentation Title Here 1

Traffic, PLR & RTWP

 Good Traffic, PLR & RTWP

Presentation Title Here 1

SMS Attempt & BB Utilization

 No found sms problem

 Found high BB utilization

Presentation Title Here 1

Active Alarm

 No found active alarm

Presentation Title Here 1

Thank You