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Vision
• Assigned charge nurse shall advice patient regarding the said order.
• Cut-off time for MGH (May-Go-Home) is at 1:00pm. Additional one
(1) day will be charged if MGH is issued and processed beyond
1:00pm.
• Patient shall be given the Patient's Bill Claim Slip ( with time
indicated therein) which you will present to the Accounts
Management Section (AMS) in order to get the final Statement of
Account (S/A). You need not go to AMS to follow up on the
computation of the bill.
• Patient may stay in the room until the time indicated in the Patient's
Bill Claim Slip. Beyond that, additional one (1) day will be charged.
At the time indicated, patient is then requested to:
• Go to the designated AMS window. Please check bills before
paying. Our AMS personnel will be more than willing to
accommodate queries regarding billing concerns.
• Settle accounts with our Cashier. The Cashier will give official
receipt together with the original and duplicate copies of the
Patient's Clearance Form. Indicated in the clearance is the time for
the patient to vacate room.
• Give the original copy of the clearance to the nurse on duty who will
then give patient home medications and discharge instructions.
• Wait for orderly to escort as patient leave the hospital. Prior to
discharge, we ask for patient’s kind patience while the nursing aide /
nurse checks the room.
• Surrender the duplicate copy of the clearance to the guard.
REFERRALS
• Patients and clinic’s staffs shall be made aware of the strict confidentiality of the
medical records and information contained in them.
• No staff should divulge any information to any third party
• All patient information shall be strictly private and confidential
• Each patient will have individual medical record.
• Medical records are kept according to the legal requirement of record keeping of the
country. A record can be moved to a deceased file once the clinic has the legally valid
evidence of the patient’s death.
• The person in-charge is responsible to review records in the clinic periodically for
quality control.
• It is the responsibility of the holder of certificate or person in charge to comply with
DG directives with regards to preservation of patient’s medical record when he
intends to cease operation.
• The healthcare professional that had provided any health care to a patient shall be
allowed to access or inspect patient’s medical record for defense in any civil action
brought against him.
Visitors Policy