Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Values, Attitudes,
Personality
and Emotions
Types of Values
Terminal
Values
Instrumental
Values
Dominant Values
in Today’s Workforce
Career Entered the Approximate Dominant
Stage Workforce Current Age Work Values
Power Distance
Individualism - Collectivism
Quantity of Life (Masculinity) - Quality of Life
(Femininity)
Uncertainty Avoidance
Long-Term or Short-Term Orientation
Cognitive
Component
Affective
Attitude Component
Behavioral
Component
Type of Attitude
1. Organizational Citizenship
Behavior (OCB)
2. Job Satisfaction
3. Job Involvement
4. Organizational Commitment
Importance
of the Elements
Cognitive Degree of
Dissonance Personal Influence
Rewards
Involved
The Attitude-Behavior
Relationship
Level of Specificity
Accessibility
Social Pressures
Importance
Direct Experience
The Effect of Job
Satisfaction on
Performance
• Job Satisfaction and Productivity
• Job Satisfaction and Absenteeism
• Job Satisfaction and Turnover
• Job Satisfaction and Customer
Satisfaction
Response to Job Dissatisfaction
Active
Exit Voice
Destructive Constructive
Neglect Loyalty
Passive
Myers-Briggs Type Indicator
Extrovert (E)
Type of Social
Interaction Introvert (I)
Sensing (S)
Preference for
Gathering Data Intuitive (N)
Feeling (F)
Preference for
Decision Making Thinking (T)
Perceptive (P)
Style of
Decision Making Judgmental (J)
The Big Five Personality
Dimensions
Extroversion: Outgoing, talkative, sociable, assertive
Agreeableness: Trusting, good natured, cooperative, soft
hearted
Conscientiousness: Dependable, responsible,
achievement oriented, persistent
Emotional stability: Relaxed, secure, unworried
Openness to experience: Intellectual, imaginative,
curious, broad minded
Research finding: Conscientiousness is the best (but not a
strong) predictor of job performance.
Locus Self-Esteem
of Control
Other Key
Machiavellian Self
Personality Personality Monitoring
Attributes
Risk Type A
Propensity Personality
Holland’s Theory of Personality-Job Fit
Type Personality Occupations
Mechanic, Farmer,
Realistic Shy, Stable, Practical
Assembly-Line Worker
Biologist, Economist,
Investigative Analytical, IndependentMathematician
Social Worker,
Social Sociable, Cooperative
Teacher, Counselor
Accountant, Manager
Conventional Practical, Efficient
Bank Teller
Painter, Writer,
Artistic Imaginative, Idealistic
Musician
Occupational Personality Types
In
t ic ve
li s st
ig
ea R I at
R
i ve
Conventional
Artistic
C A
En E S
te
al
rp
ris
ci
i ng So
Important
Terms
Emotional
Dissonance
Six Universal Emotions
Culture
and Emotions
OB Applications
Emotional Intelligence (EI)
Decision Making
Motivation
Leadership
Interpersonal Conflict
Multiple Intelligence
1.Intelligence Quotient (IQ)
2.Emotional Intelligence (EI) or
Emotional Quotient (EQ)
3.Spiritual Intelligence
4.Cultural Intelligence
Key Variables Affecting Behavior
Values
Motivation
Attitudes
Perception Behavior
Personality
Learning
Ability
An OB Model for Studying
Individual Differences
The Unique Individual Forms of Self-
Expression
Personality
traits
Attitudes
Self Concept
• Self-esteem Abilities
• Self-efficacy
• Self-monitoring Emotions
Self-Efficacy
Self-efficacy: “A person’s belief about his or her chances
of successfully accomplishing a specific task.”