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STRATEGIC
PLANNING IN
CONTEMPORARY
MARKETING
Objectives
1. Distinguish between strategic planning
and tactical planning.
2. Explain how marketing plans differ at
various levels in an organization.
3. Identify the steps in the marketing
planning process.
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 2
Chapter 2 Strategic Planning in Contemporary Marketing
Objectives
4. Describe successful planning tools and
techniques, including Porter’s Five Forces
model, first and second mover strategies,
SWOT analysis, and the strategic window.
5. Identify the basic elements of a marketing
strategy.
6. Describe the environmental
characteristics that influence strategic
decisions.
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 3
Chapter 2 Strategic Planning in Contemporary Marketing
Objectives
7. Describe the methods for marketing
planning, including business portfolio
analysis and the BCG matrix.
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 4
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 5
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 6
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 7
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 8
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 9
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 10
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 11
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 12
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 13
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 14
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 15
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 16
Chapter 2 Strategic Planning in Contemporary Marketing
SWOT Analysis
▮ Helps planners compare internal
organizational strengths and weaknesses
with external opportunities and threats
• Provides managers with a critical view of the
organization’s internal and external
environments
• Helps them evaluate the firm’s fulfillment of its
basic mission
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 17
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 18
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 19
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 20
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 21
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 22
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 23
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 24
Chapter 2 Strategic Planning in Contemporary Marketing
Product Strategy
▮ Deciding what goods or services the firm
should offer to a group of consumers
• Customer service
• Package design
• Brand names, trademarks, patents, and
warranties
• Lifecycle of a product
• Product positioning
• New-product development
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 25
Chapter 2 Strategic Planning in Contemporary Marketing
Distribution Strategy
▮ Consumers find their products in the proper
quantities at the right times and places
▮ Involves modes of transportation,
warehousing, inventory control, order
processing, and selection of marketing
channels
▮ Technology has opened new channels of
distribution in many industries
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 26
Chapter 2 Strategic Planning in Contemporary Marketing
Promotion Strategy
▮ Communication link between sellers and
buyers
▮ Firms may communicate messages:
• Directly through salespeople
• Indirectly through advertisements and
promotions
▮ Many companies use integrated marketing
communications (IMC)
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 27
Chapter 2 Strategic Planning in Contemporary Marketing
Pricing Strategy
▮ Deals with methods of setting profitable and
justifiable prices
▮ Subject to regulation and public scrutiny
▮ A good pricing strategy:
• Creates value for customers
• Builds and strengthens customer relationships
with a firm and its products
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 28
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 29
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 30
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 31
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 32
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 33
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 34
Chapter 2 Strategic Planning in Contemporary Marketing
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 35
Chapter 2 Strategic Planning in Contemporary Marketing
Nederlander Video
http://www.cengage.com/marketing/book_content/boone_9781133628460
/videos/ch02.html
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 36