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Doyle Freeman
The Sales Presentation
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The Sales Presentation (continued)
Fully understand
LISTEN!
customer’s needs
Features
Fully discuss Advantages
your product Benefits
Explain your
What’s in it for business proposition
your customer? 3
The Sales Presentation
• Be Persuasive!
– Logic
– Build Trust
– Be Positive
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The Structure of Sales Presentations
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Participation Time by Customer and
Salesperson
during a Memorized Sales Presentation
Step 1:
Plan the call.
• Review the situation.
• Analyze problems.
• Make appointment to visit client.
• Set objectives.
• Plan the presentation.
• Prepare your materials.
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The 6-Step Productive Preso
Step 2:
Review plans.
• Before you leave your car to enter the building, review your plans,
sales call objectives, and your appearance.
Step 3:
Greet personnel.
• Give a friendly, confident greeting.
• Keep it light in the first 5 minutes.
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The 6-Step Productive Preso
Step 4:
Presentation.
• Make it logical, clear, interesting.
• Tailor it to your client.
• Present it from the client’s point of view.
• Use sales tools. (Rob Crofoot spreadsheet, white papers, etc.)
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The 6-Step Productive Preso
Step 5:
Close.
• Present a suggested spec (ask for the BOD!!).
• Offer a choice.
• Answer questions and handle objections.
• Ask what preso, and when the client would like to have you back.
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The 6-Step Productive Preso
Step 6
Analyze the call.
• Review the call to spot strong and weak points. How could the preso
have been improved? How can the next call be improved?
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Keys to Power Presentations
(adapted from SalesDoctors magazine)
• End with emotion - hope, pride, love, profit. Paint a word picture.
Remember voice inflection accounts for 37%, appearance 55%, and
what you actually say 8% of our message that is received.
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More Keys
1. Act excited and eager to share information. Be passionate.
2. Use evidence and research to call for action. Know what people might
ask.
3. Be animated while being yourself.
4. Be aware of your hands and gestures. Be natural and graceful.
5. Vary your voice pattern. Uses pauses to add drama, suspense, make a
point.
6. Keep your posture straight and natural.
7. Know your audience. This includes appearance.
8. Relate to your audience with your eyes. Look long enough to complete
a thought.
9. Be organized and prepared.
10.Know how to answer questions and objections. But never let them see
you sweat.
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Believe in yourself, your product, and what you are saying.
The Value Hierarchy is the same as the need
behind the need
Values that
drive desired
consequences
Consequences desired
Benefits that drive desired
attributes
Continuously
make this
connection for Move up the ladder with
your listener Expressed “why” forms of
Features Attributes questions.
Desired
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Remember to use effective questions
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Unlock the secret to real business growth!!
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