Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Computers &
Machines
Information Systems
Development of
Business Information System
From price
to non-price
competition
From buyer needs
to buyer wants
Information Technology (IT)
2 Cs
Computer
Communication
An enabling tool for developing
information systems
IT as a competitive advantage
IT as a competitive necessity
Activities
Support
Value Chain Model
Firm Infrastructure
Technical Development
Profit
Procurement Margin
Activities
Primary
Input
Processing Output
Feedback Loop
An HR Example
Input
Processing
Output
(hours worked) (cut paycheck)
(Calc. Net pay)
Feedback Loop
(Is paycheck accurate?)
Information System
Input
Interrelated components working
together to collect, capture, process,
store, disseminate information to sup
port decision making and the man
Process
agerial functions of planning, organ
izing, coordinating, controlling, and
communicating in an organization
Output
(Laudon and Laudon)
Information:
Processed and
organized data
Data Vs. Information
Finance
Justin
Communications
Pujah
Zlotnick Ty
Psychology Shah
Alge
Richardson
Data Vs. Information
A mini/mainframe-based system
Customized ES
Information DSS
MIS KWS
TPS OAS
Operations
Unstructured decisions
Summary reports
Ad-hoc queries
Environmental data
Structured decisions
Detailed reports
Fixed format / periodic reports
Internal data
I-OIS EIS
1. Support Provided
ES
DSS
3. Organizational
Levels MIS KWS
OIS
(MIS) TPS OAS
WIS
PIS
System Concept System Boundary
Organization
External
as a System
Internal Consists of
Each subsystem functional
can be viewed as Subsystems
another system; AC
FN Interact and
and consists of its
inter-linkage
own subsystems
among the
subsystems
HR to achieve
A
MFG org. goal
B
Achieve
Direct
MK
C D
Each subsystem
has its dept. goal
Operational Strategy and MIS
Alignment
International Strategy
Multinational Strategy
Global Strategy
Transnational Strategy