BUSINESS CORRESPODENCE

Higher Business School in Lrskovac

English for Business Purposes II
English language teacher: Miljana Stojkovic - Trajkovic
 Contents
Business correspondence
Business letters
Thank you note
Memo
Fax
Mail
Envelope size guide
Sending a Fax with an Online Fax Service

Sending a Fax with a Fax Machine

Sending a Fax with a Computer

 Sending a Fax with an Online Fax Service

Open the program from the online fax service provider that
you use
Select the file that you want to fax
Enter the fax number that you want to send to
Press Send
Wait for the document to finish transmitting
Send another fax, or close the program when you are done
 Sending a Fax with a Fax Machine

Place the document you want to send in the document feeder.

There is usually a small icon that will show which was is face
up for sending your document.
Enter the fax number you want to send to, including and
extensions to dial externally, and any international dialing codes
Press Send or Go (depending on your fax machine model)
Wait for the fax to finish scanning and sending your document
Take your confirmation page (if you have the feature enabled)
Take your original document with you
Sending a Fax with a Computer
If you already have a fax service installed on your computer,
then usually the process of sending a fax with a computer goes
as follows:
Open the program you want to use to fax
Select the document that you want to have faxed
Prepare a cover page to put on top of that document
Select the option to fax
Enter the fax number you want to send to
Select the option to send
Wait for the document to finish sending
Send another fax, or close the program when you are finished
A memorandum (abbrev.: memo)
was from the Latin verbal
phrase memorandum est,
the gerundive form of the
verb memoro, "to mention, call to
mind, recount, relate",[1] which
means "It must be remembered
(that)...". It is therefore a
note,document or
other communication that helps the
memory by recording events or
observations on a topic, such as may
be used in a business office
 Questions for the oral exam

1. How many parts are there in an e-mail

2. Explain for what stands to/cc/subject
3. Give an example of salutation when you write an e-mail for which you
know who is going to read
4. Give an example of salutation when you write an e-mail for which you
don`t know who is going to read
5. How should you introduce yourself when you write an e-mail
6. What should you write after you introduce yourself in an e-mail
7. What should you write after purpose of your e-mail
8. What is the most important part in an e-mail
9. What is an attachment
10. What does business correspondence include?
11. What is memo?
12. How can you send a fax?
13. Four considerations of a business letter
14. Seven cs of style
15. Name some formats of a business letter