Eva 4400 Delta Training

Technology Knowledge
Transfer
HP StorageWorks 4400
Enterprise Virtual Array
April, 2009
Scott Newlin, CTE Delivery
HP Restricted
2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice
Scope of presentation
Presentation includes
Release of HP StorageWorks 4400 Enterprise Virtual Array
and supporting software
Brief overviews of existing components and functionality
New content, including new hardware and software
Emphasis on key differences from past hardware and
software
Content is based on latest product documentation
2 Rev. 9.21 HP Restricted

Intended audience
Presentation is oriented to
Worldwide HP service and support teams
Any others responsible for supporting EVA hardware and
Command View EVA software
Suggested prerequisites
Experience with EVA family service and support
Need for up-to-date information regarding EVA support

Objectives
Describe the components and functions of the EVA4400
solution
Identify the physical, management, and interconnect
functions of the HSV300 controller, M6412A disk drive
enclosure, and Management Module
Describe the features of the new controller firmware
Describe the new features of HP SmartStart for EVA
Storage
Describe the new features of Command View EVA
Describe the new features of SSSU
Describe the new features of EVAPerf
Describe the new features of the replication software
Identify the most important troubleshooting tools and issues
Information sources (1 of 4)
Customer documents for EVA4400 hardware, firmware,
and solution
QuickSpecs
Getting started guide
Installation guide
Serial number label installation instructions
Release notes
User guide
Compatibility reference
License key installation instructions
Replacement instructions for controller components
Replacement instructions for drive shelf components

Customer documents for Command View EVA
QuickSpecs
Release notes
Installation guide
User guide
Command View EVA kit contents
Online help
EVAInfo release notes
SSSU reference
Several customer documents are available for replication
solutions (Business Copy EVA, Continuous Access EVA,
RSM)

Field service documents
Installation and Startup Service Delivery guide
EVA Upgrade Service Delivery guide
Diagnostic tool documentation
EVA service manuals

External web sites
HP Enterprise Virtual Array
http://h18006.www1.hp.com/products/storageworks/eva/
index.html
HP Command View EVA
http://h18006.www1.hp.com/products/storage/software/
cmdvieweva/index.htm
Storage array systems whitepapers
http://h18006.www1.hp.com/storage/arraywhitepapers.html

Topic overview
Product overview
HSV300 controller
Controller firmware
Management Module
M6412A disk drive enclosure
HP SmartStart for EVA Storage
Command View EVA
SSSU
EVAPerf
Replication solutions
Troubleshooting tools and issues

Product overview EVAPerf
HSV300 controller Replication solutions
Controller firmware Troubleshooting tools and
Management Module issues
Command View EVA
SSSU
Product description
EVA4400
First in a series of new products
within the EVA family
EVA 3000/5000
EVA 4000/6000/8000, EVA
4100/6100/8100
EVA 4400/6400/8400
Firmware based on EVA4100
XCS code
Based on same virtualization
features
Based on similar architecture

Product features (1 of 2)
Pair of HSV300 controllers
Single enclosure
HSV300-S has embedded 10-port fabric switches
Management Module with web-based OCP (WOCP)
M6412 or M6412A disk drive enclosures
Online, near-online (FATA), and solid state drives (SSDs)
Configurations range from 2C1D to 2C8D
Single loop pair
No loop switches
Current firmware version is XCS 09501000
Startup utility HP SmartStart for EVA Storage 3.0

Product features (2 of 2)
Current management software is Command View EVA 9.0
Support for server-based management (SBM) or array-
based management (ABM)
Up to 16 arrays per fabric
Up to 1,024 LUNs per array
Up to 256 hosts per array
96TB presentable (virtualized) capacity
Maximum of 12 disk groups per array
Up to 64 snapshots per source virtual disk

Product positioning
XP
family
EVA
family
EVA8400
EVA640
0
EVA4400
Consolidation and Performance
MSA
All-in-One family XP24000
Storage XP12000 < 1.13 PB
MSA2000i
family MSA2000fc < 454+ TB
Always-on availability
Outstanding TCO < 1.13 PB + Virtualized
< 324 TB Capacity
Low cost consolidation Storage consolidation Data center consolidation +
< 48 TB + disaster recovery disaster recovery
Simple Unified Storage Simplification through Large-scale Oracle/SAP
4Gb FC, 3 Gb SAS,1GbE iSCSI
< 12 TB virtualization applications
SAS & SATA together HP-UX, Windows, + 20 more,
Windows, Hyper-V, HP-UX,
iSCSI SAN and Optimized NASController-based snapshot/clone Linux, VMware; Mac OS X, including NonStop & mainframe
with integrated snapshots,
Citrix Xen + more
backup, replication, and simple Windows, Linux, VMware
management. WEB, Exchange, SQL
Windows, Linux, VMware, more.
Business Continuity and Availability

Physical layout
From 2C1D to 2C8D
Single loop
Minimum supported
disks
6 SSD
8 Fibre Channel and
FATA Controller
Maximum supported enclosure (with
disks controller pair)
8 SSD Drive
96 Fibre Channel and enclosures
FATA
Capacity range
0.4 to 96TB
EVA4400 2C8D

EVA feature comparison (current families)
EVA
EVA4400 EVA6400 EVA8400
4100/6100/8100
Controller/Us HSV300/2U HSV400/4U HSV450/4U HSV2x0/4U
Array-based
yes no no no
management
Embedded fabric
yes no no no
switch
VRAID6 yes yes yes no
LUNs up to 1024 up to 2048 up to 2048 up to 1024
Large LUNs (32TB) yes yes yes no
Number of snapshots 64 64 64 16
Instant restore from a

yes yes yes no
mirrorclone snapshot

EVA hardware comparison (current families)
EVA8400 EVA8400
EVA
EVA4400 EVA6400 w/14GB w/22GB
4100/6100/8100
cache cache
Controller/Us HSV300/2U HSV400/4U HSV450/4U HSV450/4U HSV2x0/4U
Max device
8 18 27 (18 and 9) 27 (18 and 9) 14 / 48 / 218
shelves
Racks 1 rack 1 rack 1.5 racks 1.5 racks 1.5 racks
Host ports 4 8 8 8 4/4/8
Device ports 4 8 12 12 4/4/8
Max drives 96 216 324 324 56/112/240
97TB FC 25.2 FC/56 FATA/ 50.4

43TB FC and 146TB FC and 146TB FC and
Scalability 96TB FATA
and 216
324TB FATA 324TB FATA
FC/112 FATA / 108
FATA FC/240 FATA
Cache/pair 4GB 8GB 14GB 22GB 4GB / 4GB / 8GB

Controller hardware (1 of 2)
Controller front view and rear view Management
Module
Controller 1 Controller 2

Controller hardware (2 of 2)
HSV300-S has same description and features as HSV300
controllers except
Each of the two controllers has an embedded 10-port SAN switch
Shipped with eight 8Gb SFPs
Embedded switch in Embedded switch in

controller 1 controller 2

Management Module
EVA4400 only
Located in the HSV300 or HSV300-S controller enclosure
Two essential environments
Operating environment and hardware platform
Web-based OCP (WOCP)
Layered application
Replaces the OCP of earlier generations
Available as platform for Command View EVA Management
Module

EVA4400 web-based OCP (1 of 2)
GUI running on the Management Module
Replaces need for a physical OCP
Intended for use by system administrators and service
personnel working with the EVA4400
Available as of Command View EVA 8.0x
Three levels of user functionality are available in the WOCP
Administrator options
User options
Service options

EVA4400 web-based OCP (2 of 2)
Administrator options Detailed System Information

Disk drive enclosure
Model M6412A
M6412 was a new design used with initial EVA4400
Not compatible with previous EVAs (EVA 4000/6000/8000 and
EVA 4100/6100/8100 series) using model M5314x
ROHS 6 of 6 compliant
Based on MSA60 enclosure
12 3.5-inch form factor Fibre Channel or FATA drives (not
compatible with M5x14x drive enclosure drives)
Supports 4Gb copper Fibre Channel back end (I/O module
and disks), including cabling to expansion cabinet
Two I/O modules per shelf
No CAN bus or EAB

24
Dual Port 15k Dual Port 15k Dual Port 15k
Fibre Channel Fibre Channel Fibre Channel
450GB 450GB 450GB

450GB 450GB 450GB

450GB 450GB 450GB
Rev. 9.21 HP Restricted

Disk drive enclosure hardware

M6412A disk drive enclosures (front and rear view)
450GB 450GB 450GB

UID
3
1
6
4
HP
9 12
7 10
StorageWorks
Firmware and management software
Controller firmware
Version 09501000 is latest version
Array management software
Command View EVA 9.0 is latest
Storage System Scripting Utility (SSSU) 9.0
Management and host configuration software
SmartStart for HP EVA Storage 3.0
Supports Command View EVA 9.0
Includes more wizards for easier configuration
Allows easy Command View EVA management server and
application host configuration

Operating system support
Windows 2003 and 2008
Tru64 UNIX
Sun Solaris
IBM AIX
HP-UX
Open VMS
Linux
NetWare
VMware
Apple Mac OSX
Citrix Xen
Note: Specific versions are in the QuickSpecs
Multipath support
HP-UX
HP-UX 11.31 has OS native multi-path
Secure Path v3.0F SP1 for HP-UX 11.23 and prior versions
pvlinks native in HP-UX and Veritas DMP
Windows Full featured MPIO, version 3.02.00 available from HP
Linux
QLogic Failover driver, available from QLogic /HP
Emulex MultiPulse available from Emulex/HP
Device Mapper v4.0 Enablement Kit from HP
OpenVMS native in OS
IBM AIX MPIO native in OS
Solaris MPxIO native in OS, Veritas DMP available from Veritas
VMware MPIO native in OS
Apple Mac OS X Included with ATTO HBA driver
Citrix Xen Native Device Mapper MPIO

Compatibility with value-added software
HP StorageWorks Business Copy EVA (BC EVA)
Locally replicate EVA data
Snapshots, snapclones, mirrorclones
HP StorageWorks Continuous Access EVA
Replicates data remotely from one EVA to another EVA
HP Replication Solution Manager (RSM)
GUI that uses job engines and wizards to support
Continuous Access EVA and BC EVA
Includes Continuous Access EVA and BC
HP StorageWorks multipath failover software
Solutions available for various operating systems

Availability and serviceability (1 of 2)
Several features promote availability and serviceability
I/O module with cut through switch (CTS)
Allows easier resolution of drive problems
WEBES-SEA with RSP or Insight RS solution
Chosen tools for remote notification worldwide
Services access
Service port (serial line/Ethernet) for backend loop switches
Service ports (serial line) for controllers or I/O modules
Requires 259992-001 cable (MSA) for connection to I/O or
controller

Availability and serviceability (2 of 2)
Customer self repair (CSR)
Instructions for removal and replacement are provided to the
customer
EVA4400 is considered CSx (Customer Self Install, Customer
Self Upgrade, and Customer Self Repair)
HP Navigator support
Ability to capture system information in archived file for
download to Navigator
No EMU module in drive enclosure

Diagnostic and troubleshooting tools
Most important tools for previous EVAs apply to EVA4400
Navigator
EVA tool to increase fault management functionality and to
consolidate other tools
Standalone replacement tool for event log viewing
Single windowed application for field service
Provides a GUI and serial connection
EVAPerf
Part of Command View EVA installation
Available to customer or field service

Warranty and services solutions (1 of 2)
Warranty and services included with the product
Two-year, HP Global Limited Warranty and Technical
Support
Includes 2 years 9 X 5 hardware support
Next business day response
Software
HP warrants that software media will be free of physical defects for a
period of 90 days
Warranty and support features
Online support Variety of self-help tools, troubleshooting
assistance, and access to the patch database,
firmware/software update packages and documentation

Warranty and services solutions (2 of 2)
Warranty and support features (continued)
Remote support
EVA 4400/6400/8400 was designed to facilitate remote monitoring
and email notification of array errors/events
Technical phone support 24x7 telephone support available to assist
with hardware warranty related troubleshooting
CSR (customer-installed replacement parts)
CSR parts come with step by step instructions, with additional
assistance available online or by phone
Software warranty
HP warrants that the removable software media will be free of
physical defects within 90 days of purchase
On-site warranty service Comes with 2-year on-site warranty support
for those service events not remedied either remotely or through CSR
parts
Recommended services the same as previous
Command View EVA
SSSU
HSV300 controller description (1 of 2)
Part of the EVA4400
storage system
Based on virtualization of
previous generations
Architecturally similar to Front view with bezel
previous generations
Lower cost and higher
performance
replacement for the
MSA1500 and EVA4100 Front view without bezel
Puts controller firmware

on a lower cost hardware
platform (replication and
virtualization)
Rear view

HSV300 controller description (2 of 2)
Controller front and back
Dual controllers within one enclosure Management
Module
Management Module

HSV300 controller features
Two 4Gb/s Fibre Channel fabric host ports
Auto-negotiate to support both 2Gb/s and 4Gb/s SANs
Two 2Gb/s FC-AL device ports
Redundant pair
Data load/performance balanced across the pair
Support for up to 96 drives
Management Module (MM) allows for web-based OCP and array-based
management (ABM) use
Mirroring through the backplane, not through external ports
Full redundancy
Two interconnected controllers ensures that a single controller (or
power supply) failure does not disable the system
Data redundancy includes one loop A and one loop B data path

HSV300-S controller description and features
Same description and features as HSV300 controllers except
Each of the two controllers has an embedded SAN switch
Fabric OS 6.1.0_8e or later
10-ports B-series switch
Two of the 10 ports for hosts
Shipped with eight 8Gb SFPs

HSV200-B versus HSV300 controllers
HSV200-B HSV300, HSV300-S
EVA model EVA4100 EVA4400
Cache per pair 4GB 4GB
Height each 2U (dual enclosure) 2U (single enclosure)
Power supply Two per controller Two per enclosure
Host ports each 2 (run up to 4Gb/s) 2 (run up to 4Gb/s)
Device ports each 2 (run up to 2Gb/s) 2 (run at 4Gb/s)
Mirror ports each 2 (run up to 2Gb/s) None
Loop switches None None
Drive enclosures 14 18
Range of drives 856 896
Configurations 2C1D to 2C4D 2C1D to 2C8D

Controller internals comparison
HSV200-B HSV300
1GHz Motorola 7448 (runs at 960Mhz) 667Mhz AMCC PPC440SPe (runs at
533Mhz)
120MHz bus speed, PCI-X PCI-e
1GB policy memory (EVA4100) 1GB policy memory
1GB cache memory (EVA4100) 1GB cache memory
non-volatile non-volatile
Sprite III DMA command XOR XOR in PPC440SPe
Tachyon DE4 Tachyon QE4

HSV300 controller enclosure front (1 of 2)
Cache Fan 1 Fan 2 Cache

battery 1 battery 2 LED
panel
WWN and
serial number
labels

HSV300 controller enclosure front (2 of 2)
HSV300 physical differences compared to the HSV200-B
No physical OCP with LCD display pushbutton switches
Both controllers are in the same enclosure
Both controllers share fans
Batteries and controllers
Cache battery 1 belongs to controller 2
Cache battery 2 belongs to controller 1
Important: Do not pull the wrong controller in real customer
operations, you risk losing data

HSV300 controller enclosure back
Management Module Control panel
Power Controller 1 Controller 2 Power

supply 1 supply 2
Important: Controller 1 is connected to cache battery 2

Controller 2 is connected to cache battery 1

HSV300-S controller enclosure back
Same as HSV300 except embedded 10-port switch in each
controller
Embedded switch in Embedded switch in

controller 1 controller 2

HSV300 controller differences versus HSV200-
B
HSV300
No enclosure address bus (EAB) connection
No controller to device shelf communication bus (CAN)
No visible mirror ports
One RJ45Z connector holding both serial line ports
No power switch per controller
Both controllers share the two power supplies in enclosure
Removing a controller disconnects power and cache
battery. Unflushed cache data will be lost for this controller.
Termination log data is stored in flash memory (640KB)
Management Module (discussed later)

HSV300-S management ports
Console port used for switch management
Ethernet port used for switch management

HSV300 controller power switch
Controller enclosure power switch is located on a small
module on the back of the enclosure
HSV4x0 also uses this design, but has different
functionality
The power switch is a standby/on switch
Momentary on, hall effect type switch which controls
the On and Standby states
If current power state is Standby, switch must be
Power
pushed for a minimum of 1 second, then released for
the power state to change from Standby to On switch
If current power state is On, the switch must be
pushed for a minimum of 4 seconds, then released
for the power state to change from On to Standby
The power switch module is connected to the riser card
The riser card contains the PIC and control logic for the
switch and LEDs
Counter to determine switch state and actions

Storage system startup procedure
Verify that fabric switches connected to controllers are
powered up and fully booted
Power indicator on each switch should be on
If powering on SAN switches, let them complete boot
Power up the circuit breaker on each rack PDU to power up
the drive shelves
Verify that all drive enclosures are operating
Status and power indicators should be on (solid green LED)
Power on controller enclosure to power on both controllers
After system starts, connect to WOCP to verify display of
storage system name and WWN
Start Command View EVA and verify connection to the
storage system and its status

Configuring the embedded switch
Embedded switches in HSV300-S controller have default IP
addresses
May not be visible to network
Configuration changes must be made to both switches
Connect a cable from the Ethernet port of each switch to a
laptop or PC and supply valid addresses
Use a Cat 5e or greater cable
Alternatively, connect using the console port and cable
Use same IP range as embedded switch
Details are in HP StorageWorks 4400 Enterprise Virtual
Array installation guide
Also see HP StorageWorks Fabric OS 6.1x administrator
guide
Port layout
Mirroring through the backplane, not through external ports
FP1 FP2 DP1A DP1B FP1 FP2 DP1A DP1B

Host ports
Two per controller
Active-active (AA) multipath is default
Support for direct connect to HBA
HBAs must be on currently supported list
No SAN switch required (therefore, no Continuous Access
support)
Host Port Configuration must be set to Direct Connect using
WOCP
HBAs must support FC-AL
Can support two hosts, two HBA ports each
Command View must be available on direct-connected servers
to allow EVA management
Windows, Linux, and HP-UX
Device ports
4Gb/s FC-AL connections to disk drive enclosures
Use Tachyon QE4+ input-output processor (IOPs)
Two ports per controller
Connect to loop pair 1 (DP1A, DP1B)

Riser module
Connects the
Management Module to
the midplane
EEPROM holds module
information
Serial and revision
number
System WWN
System serial
number
PIC for power switch
Riser module
replacement requires
power off and enclosure
removal

Midplane
Midplane connects
Both controllers
Both power supplies
Both cache battery
modules
Both fans
Riser module
Requires system power
down to remove and
replace

Cache battery pack
Purpose: hold up write cache data during a
power outage
Lithium-ion batteries (previous generation
uses lead acid)
One pack required per controller, containing
Three batteries (4.2V)
Total of six cells (2 cells form a battery)
Provide power to the cache memory DIMMs
When both assemblies are fully charged
Guarantees power to the DIMMs for 96
hours (HUT)
Can really do 260+ hours
Batteries are firmware upgradeable
Most firmware is located in the pack

Cache battery pack components

Power supply
Power supplies
have no intelligence,
that is, there are no
PICs
Looks and is almost
the same as power
supplies used in
several servers
Not compatible
with other
servers
Use correct
spare parts only

Fan description and functionality (1 of 2)
Two controllers and two fans in the same enclosure
Each controller controls one fan
If one controller is missing, then the other controller controls
both fans
Each controller measures its temperature, and also
measures the temperature of the other
Fans have trap doors to stop air flow for temperature control
Fans run at three speeds, similar to the HSV200-B
The speeds are based on temperature ranges

Fan description and functionality (2 of 2)
Controller talks to the fan every 10 seconds
If communication fails, various retries are tried before the
fan is failed
Retries include resetting the fan PIC multiple times
Eventually, it will try code-loading the fan
If its still broken, the fan PIC is held in reset, which makes
the fan run high speed (and the amber LED will be on)

HSV300 controller CSR units
Optional
Controller (HSV300 or HSV300-S)
HSV300-S console port cable
Cache DIMMs
Midplane
Front LED display
Power UID
Riser assembly
Mandatory
Front bezel
Fan
Power supply
Cache battery
Management Module

Command View EVA
SSSU
Controller firmware (1 of 2)
Version is XCS 09501000
Requires Command View EVA 9.0
Stored in flash memory
Compact Linear Flash (CLF), 32MB, 3V
Functional code is first on the card, and can grow up
Base code is enabled by default
Business Copy and Continuous Access functionality enabled
by software license keys managed through Command View
EVA

Controller firmware (2 of 2)
Firmware updates distributed through a superfile
Superfile contents (many seen during a code load)
XCS firmware
Boot image
Glue
OCP
Drive shelf firmware (M6412A)
Parse file, information file (version)
System data center (SDC)
Before and after text

XCS and Command View EVA compatibility
Command View EVA 9.0 is required with XCS 09501000
Current Command View EVA

version Upgrade path
Command View EVA 8.0
Command View EVA 8.01 or 8.02 Upgrade to Command View

EVA 9.0
Command View EVA 8.1 (EVA4400
with ABM only)

New firmware functionality and support
Following slides describe primary new firmware functions
for XCS 09501000
Fast firmware upgrade
Large LUNs
Support for VRAID6
Support for solid state disks (SSDs)
Business Copy enhancements
Continuous Access EVA changes

Fast firmware upgrade (1 of 2)
Primary goals of online firmware upgrade
Avoid application failure
Minimize application disruption
Avoid host I/O disruption and timeouts
Key timing factors during firmware upgrade
Time required to resync controllers during an upgrade increases with
the configured virtual disk capacity
CPU speed is limiting factor in loading metadata from disk
Disk capacities are increasing faster than CPU speed
Requirements being addressed by EVA 6400/8400
Reduce disruption of firmware upgrades in large configurations
Provide a complete solution across all support EVA operating
systems and applications (no special integration requirements)
Applies to upgrades after initial 09501000 release

Fast firmware upgrade (2 of 2)
Design summary
Controllers resync concurrently, not staggered
Basic concept
Preserve an in-memory image of virtual disk metadata through
the resync during the upgrade
Do not require metadata to be loaded again from disk
Requires proper memory layout and formatting of the metadata in
memory
Establish a framework for continued improvements
In-memory metadata preservation framework
Preservation of individual metadata items is designed and
implemented independently over time and incrementally

Large LUNs
Allow user to create and delete virtual disks that are
larger than 2TB
Up to a maximum of 32TB
Allows host workload across entire large LUN
Allows user to increase or decrease the capacity of the
large LUN
Does not support snapshots, snapclone, or mirrorclones
Does not support large LUNs as members in Continuous
Access configurations (later)
Supported by modified and new SCS and SCMI events

Support for VRAID6 (1 of 2)
New disk group type (enhanced) will support VRAID6 LUNs
VRAID6 disk group can simultaneously contain VRAID types 0, 1, 5,
and 6
Legacy disk group type supported for backward compatibility, but
doesnt allow VRAID6
Striped set with dual distributed parity
Provides fault tolerance from two drive failures in same RSS
Single parity VRAID levels are vulnerable to data loss until the failed
drive is rebuilt
Dual parity gives time to rebuild the array without the data being at
risk if an additional drive fails in the RSS before the rebuild is
complete
Important because large-capacity drives lengthen the time needed to
recover from the failure of a single drive
Larger the drive, longer the rebuild time
Especially important for high availability systems
Support for VRAID6 (2 of 2)
4+2 striping in initial implementation
Always six (4+2) physical disks per stripe are used
66% of disk group capacity
VRAID0 = 100%, VRAID1 =50%, VRAID5=80%
4+2 stripe
Data Data Data Data P Q
4 data blocks 2 parity blocks

Support for solid state disk drives (1 of 3)
New SSDs (STEC ZeusIOPS line) shall look identical to a
normal rotating disk drive with a few differences
The drive supports all required SCSI commands, and will
emulate all spinning-media behaviors by default
The new drives will have a new product revision string that
will identify them as an SSD
State component will require first character of new product
revision string to be a J character
Allows isolation of these drives to a SSD-only disk group
Due to possible high workloads executed against a single
disk, the disks in the small SSD-only disk group will be
accessed using both Fibre Channel ports of a loop pair
simultaneously

Must support SSD use restrictions
Limited number of SSD disk groups
Limited to a single disk group of SSDs to reduce complexity
and testing requirements
Firmware enforces limited SSDs to their own disk group
Limited count of SSDs per EVA
Initially, the requirement is to support a single disk group of 8
or 6 SSDs
Testing should be done to ensure that one-off (7 and 5) is also
covered for failure scenarios
Limited support for snapshots
Snapshots will be supported on these drives, but not
snapclones or mirrorclones
Must support SSD use restrictions (continued)
Limited support for Continuous Access
Continuous Access will be not be supported on these drives at
initial launch
Must support external interface requirements
Maintenance command to simulate SSDs is available
through the SCS_DEBUG (sd) command with option 29
The drive type of a solid state drive is 2

Business Copy EVA enhancements
Increased to 64 snapshots per source virtual disk
Combined capacities of a single source virtual disk and its snapshots
should not exceed 80TB (recommended best practice)
Snapshots can be space-efficient or regular
Added support for instant restore from the snapshot of a mirrorclone
Restores data directly from the snapshot back to the source virtual
disk for optimal performance (no data is copied to the mirrorclone)
Previous support included instant restore from a snapshot or
fractured mirrorclone
Increased multi-attach and multi-fracture of snapshots and mirrorclones
to 32
Point-in-time copies are attached/fractured atomically and form a
write-order-consistent set
Supports LVM configurations that span up to 32 source virtual disks

Continuous Access EVA LUN shrink
LUN expansion has been supported previously
Support for synchronous, asynchronous, and enhanced
asynchronous relationships
Not supported for large LUNs

DR group support for VRAID6
With XCS 09501000, DR group members can be VRAID6
There are compatibility issues with older firmware that
does not support VRAID6
If user adds a member to a DR group without specifying the
VRAID type for the destination
VRAID type of source virtual disk is used
If VRAID6 is used, and if destination system does not support
VRAID6, an error is returned
Returns a SCMI error status if the firmware at the destination
system does not support VRAID6 virtual disks
Returns a SCMI error status if the disk group at the destination
system does not support VRAID6 virtual disks

Continuous Access EVA and SSDs
SSD disk group support is specifically excluded for
Continuous Access EVA in this release
Command View EVA provides automatic disk group
selection by default for certain operations
Very easy to allow EVA to automatically select an SSD disk
group for a created DR member or log
A unit previously created on an SSD disk group could be
inadvertently added to a DR group
Informative events must be generated for troubleshooting
when
A unit on an SSD disk group is added to a DR group
A DR log unit is created on an SSD disk group
A DR member unit is created on an SSD disk group

Failover during normalization
Previous firmware versions have prevented a site failover during
normalization
Applied to both planned and unplanned site failovers
A planned site failover happens when the customer gives a failover
command and the links are up
An unplanned site failover occurs when the same command is given
after both links go down
Because the new source may not have all the data from the copy,
failover wasnt allowed in either case
New feature allows customers more control
Allow both planned and unplanned failover and let the customer
handle any potential data mismatch
Command View EVA will put in a warning for when the user selects a
planned failover
An event will be logged for a failover during normalization in both the
planned and unplanned cases

Command View EVA
SSSU
Management Module features (1 of 2)
Two essential environments
Operating environment and hardware platform
Web-based OCP a layered application (Linux)
One Management Module (MM) per controller enclosure
Current firmware version is 1.2
Provides OCP equivalent functionality
Hot swap support
Does not power down when controller enclosure is in standby mode
Does not contain any non-volatile storage

Management Module features (2 of 2)
Management Module inserted
HSV300
HSV300-S

Array-based management option
Management of the array has always been provided through
server-based management (SBM)
Array-based management (ABM) allows loading of
Command View EVA on the Management Module
Supported by Command View EVA 8.1 or 9.0
Requires XCS 09006000 (with 8.1 or 9.0) or 09501000 (with
9.0)
Eliminates need for a separate management server
Supports upgrade of Command View EVA from the WOCP
Supports controller software upgrades
Ability to capture all logs
Note: More detail is provided in Command View EVA
module
Management Module components
Reset button
Status LEDs Ethernet

port and
LEDs

WOCP functionality
WOCP Web-based Operator Control Panel
Provides same (better) functionality as hardware OCP
Includes three levels of user functionality
User
Allows viewing of basic storage system data
Administrator
Allows setup, configuration, and monitoring functions
Service
Provides functionality for service level activity (log viewing)
Allows OCP data to be viewed from anywhere on network

Accessing a WOCP
To access the WOCP, you must know the IP address of
the system
Open a browser
For SBM, browse to https://<MM IP address>:2372
For ABM, browse to https://<MM IP address>:2373
(Command View EVA for ABM is available at 2372)
The WOCP login window appears
Log in as an HP EVA user (user) or HP EVA administrator
(admin)
Passwords are blank until set by the administrator

WOCP initial page

Re-establishing the IP address
In some cases, the WOCP may lose the IP and network configuration
To re-establish the IP address from the public network
Disconnect the LAN cable from the MM
Present and hold the Reset button for 4 to 5 seconds to set the IP
address to 192.168.0.1
Temporarily connect a LAN cable from a private network
On the private network, browse to https://192.168.0.1:2372 and log in
as an HP administrator (user name is admin, no password)
From the WOCP, use the Administrator options to configure the
network with your IP address
Remove the LAN cable to the private network and reconnect the
cable to the public network
The new IP address is stored and remains in effect as long as the
array is initialized, even when the storage system is shut down

User interface pages
Infrastructure pages
Login page
Session pane
Navigation pane
System Startup page
User pages, including tasks such as viewing basic system
information
Administrator pages, including tasks such as configuring
administrator login options and updating management
firmware
Service pages, including service-related tasks such as
viewing controller faults and running a CLI to the controllers

User options
Allow you to set the storage systems networking, security,
and system time characteristics
Options include
Configure user login options, such as the User password
View basic system information, such as WWN
View network options, such as the network node name or IP
address of the Management Module
Launch Command View EVA

User Options view View network information

Administrator options
Allow you to view and set many of the storage systems low-
level characteristics
Options include
View detailed system information, such as mastership status
Configure Administrator login options, for example
Administrator password
Management server password (must match Command View EVA)
Update Management Module firmware
Uninitialize the system
Configure controller host ports
Configure controller device ports
Configure network options
Power down or restart system

Administrator view Configure controller host
ports

Service options
Intended for use by authorized HP service engineers only
If not properly used, some features can cause data loss or
corruption
Options include
View last controller fault
View message logs
Right-clicking in Service windows allows copying and
pasting logs into another application

Service Options view View message logs

Command View EVA
SSSU
96
450GB 450GB 450GB

450GB 450GB 450GB

450GB 450GB 450GB
Enclosure rear
Rev. 9.21 HP Restricted

Enclosure front

450GB 450GB 450GB

M6412A drive enclosure description
Very different from and not compatible with model M5314C
UID
3
1
6
4
HP
9 12
7 10
StorageWorks
Features (1 of 2)
M6412A has same functionality as M6412, a new design
used with original EVA4400 (based on MSA60 enclosure)
Used on the EVA 4400/6400/8400 series and is not
compatible with previous EVAs using M5314x enclosures
Only difference is full ROHS compliance (6 of 6) M6412
is ROHS 5 of 6 compliant
12 3.5-inch form factor Fibre Channel or FATA drives (slides
are not compatible with previous drives, but disks may be
the same model numbers )
Up to eight (EVA4400), 18 (EVA6400), and 27 (EVA8400)
enclosures supported
All 4Gb copper Fibre Channel back end (I/O module and
disks)

Features (2 of 2)
Two I/O modules (different design from M5314x) per shelf
A on left, B on right, eases the cabling of HSV300 or HSV4x0
controllers
No CAN bus and EAB
Support for CSR of all components
Redundant loops
Runs active-active so both loops are running simultaneously
Cut Through Switch (CTS) in I/O module for improved
performance and reliability
CTS makes shelf a switched JBOD
Inband communications to I/O module and EMU
functionality (but no physical EMU module)

Drive enclosure comparison
M5314C (EVA 4100/6100/8100) M6412A (EVA 4400/6400/8400)
3U 2U
Dual-redundant 2Gb/s Fibre Same, except 4Gb/s
Channel point-to-point fully
switched JBOD (SBOD)
14 bays for 1-in Fibre Channel 12 bays for 1-in Fibre Channel
drives drives
Dual 2Gb/s Fibre Channel Cut- Same, but 20-port CTS and 4Gb/s
Through Switch (CTS) I/O modules
18-port CTS
Dual redundant power supplies Dual redundant power supplies
and fans and fans
4Gb/s copper Fibre Channel Same
cables

Disk drive overview
EVA4400 EVA6400 EVA8400

Minimum 6 SSD, 8 otherwise 6 SSD, 8 otherwise 6 SSD, 8 otherwise
number of
drives
Max number of 8 SSD, 96 otherwise 8 SSD, 216 otherwise 8 SSD, 324 otherwise
drives
Physical 0.4 to 96TB 0.4 to 216TB 0.4 to 324TB

capacity range
Drive types Fibre Channel/ Fibre Channel/ Fibre Channel/
FATA/SSD FATA/SSD FATA/SSD
M6412A FIbre 72GB SSD 72GB SSD 72GB SSD
Channel drives 400GB @ 10k rpm; 400GB @ 10k rpm; 400GB @ 10k rpm;
supported
146GB, 300GB, 146GB, 300GB, 146GB, 300GB,
450GB @ 15k rpm 450GB @ 15k rpm 450GB @ 15k rpm
1TB FATA @ 7.2k rpm 1TB FATA @ 7.2k rpm 1TB FATA @ 7.2k rpm

Supported disk drives (1 of 3)
Not compatible with M5x14x
shelves
All drives run at 4Gb
No enclosure services
interface (ESI) bus operation
12 drives per 2U shelf
Drive carrier has bicolor LED
(amber/blue)

Fibre Channel disk drives
High-performance online drives (current versions)
400GB 10K rpm
146GB, 300GB, 450GB 15K rpm
Designed for high performance, standard duty cycle purposes
Low cost Fibre Attached Technology Adapted (FATA) near-
online drives (current versions)
1TB 7.2K rpm
Designed for lower duty cycle applications, such as near on-
line data replication for backup
Not designed for online purposes
Can mix both types in array, but not in the same disk group
Must pay attention to best practices

Solid state disk (SSD)
New for this EVA release
Emulate disk drives
Built using flash memory technology
Integrated controllers
Green (watts per I/O are good)
For high I/O, low latency applications (database operations)
One capacity point: 72GB (146GB possibly in phase 2)
Minimum of 6, maximum of 8 in one array
Requires its own disk group, no intermix of drive types in a disk group is
allowed
VRAID5 support only
Supports only snapshots, no snapclones or mirrorclones
No Continuous Access support

Disk drive firmware versions
Capacity HP model number Recommended firmware
version
10K rpm 400GB BD400DADFQ HP01
15K rpm 146GB BF146DA47A HP02
BF146DA47C HP04
15K rpm 300GB BF300DA47B HP02
BF300DA482 HP04
15K rpm 450GB BF450DA483 HP04
1TB 7.2K rpm NB1000D4450 HP05

FATA

Drive enclosure slot numbering
Slots numbered top-to-bottom, and left-to-right
Bay 1 Bay 4 Bay 7 Bay 10

Drive enclosure front view
Drive bay 1 Drive status LEDs Enclosure status LEDs

Enclosure rear view
Enclosure status
Power Fan Transceiver I/O module LEDs and power
status status LEDs status LEDs
LED LED
Power Fan 1 I/O I/O Fan 2 Power

supply 1 Module A Module B supply 2
Display I/O ports Serial port

Midplane description
M6412A midplane is an active midplane
Provides power from the power supplies to the backplane
and I/O modules
Routes Fibre Channel traffic from the I/O modules to the
backplane
Two temperature sensors
Contains a PIC processor that does the following
Drive LED signals (not activity)
Monitors presence of fans and power supplies
I2C slave for data collection from I/O module
Controls the power switch
Controls midplane NVRAM

I/O module description
Two I/O modules per enclosure
A and B I/O modules decided by slot pin
Contains the EMP (Enclosure Management Processor) and
a CTS (Cut Through Switch)
CTS is 20-port version of part used on the M5314C
EMP is active participant on the Fibre Channel loop, it takes
an arbitrated loop physical address (ALPA)
Communication to EMP is inband through SCSI Enclosure
Services (SES)
I/O modules communicate together through UART bus

Drive enclosure firmware
Multi-threaded firmware
Fully upgradeable inband
Watchdog timers to monitor all firmware threads and other
I/O module
I/O module reset if timer expires
Reset logged
Basic CLI through serial port (support only)
Firmware is active participant of the loop to report status
and receive commands

Shelf identification (1 of 2)
Either shelf I/O module can
receive a shelf number from the
initiator (HSV300, HSV4x0)
Shelf number is received through
an SES page
No supported way to manually
set shelf number
When shelf I/O module receives
SES page with shelf number it is
written to EEPROM on midplane
Displayed on the 7-segment
display on the controller
7-segment shelf
I/O modules read EEPROM
number display
periodically to discover any
changes to the shelf number

Shelf identification (2 of 2)
Shelf number has no relationship to physical location within a rack
Shelf number will be used in error and event logs for reference purposes
Array controllers assign a shelf number to a shelf
Both I/O modules use the same midplane EEPROM location to read the
shelf number
Valid shelf number are 01-99, 00 is used as a default until a number is
assigned
Conflicts for a given shelf number will be resolved by awarding the
enclosure with the lowest WWN the desired shelf number
Remaining enclosures in conflict will be assigned the first available
value, starting at 01
Whenever an I/O module is being assigned a new shelf number, the
controller will log an event indicating that the enclosure is being
assigned a new value from the old value

Cut Through Switch
New 20-port Cut Through Switch (CTS) is chip based on the
older 18-port CTS from the M5314C
Uses the same code and implementation as the M5314C
Uses same policy-based matrix for drive bypass
CTS managed by the EMP. All bypass and operations are
done by the EMP.

M6412A drive enclosure CSR units
Mandatory
Fan
Power supply
Disk drive
Copper cables
Optional
I/O module
Backplane
Midplane
Front UID interconnect board
Power UID board
Front UID board
Command View EVA
SSSU
Product description (1 of 2)
Product name is HP SmartStart for EVA Storage
Utility to simplify EVA4400 installation
Utility allows the following
Command View EVA installation
License installation
HBA setup
Multipath install and setup
Changing embedded switch configuration settings
EVA initialization
EVA configuration of disk groups
EVA configuration of virtual disks
Presentation of virtual disks
Host configuration of presented LUNs
Product description (2 of 2)
Functional requirements
Set up a host computer as a Command View EVA
management server (for SBM)
Setup a host computer as a Fibre Channel host (for SBM)
Create a LUN and present it to the host computer
Architectural requirements
Single user, single threaded application
Executes on a single machine
Installs system drivers, array software, and configures hosts
for array access (it is an installer, but requires no
installation)
Client-server application with the client and server on the
same host
SmartStart 3.0 features and enhancements
Support for array-based HP Command View EVA
Support for EVA4400 iSCSI connectivity option
Configure iSCSI application servers
Initialize HP EVA storage systems Enhancement allows
you to initialize storage systems without the need to
configure or maintain a management server
Install HP EVA license keys Allows you to connect to the
HP License Key Delivery Service website and install
licenses
Simplified storage provisioning The second wizard option
to add storage volumes to Fibre Channel servers has been
removed
Video tutorials You can learn about storage concepts by
viewing animated video tutorials in the online help
Management server requirements
Windows operating system (Windows 2003 or 2008)
1.26GHz processor
2GB RAM minimum
300MB storage for Command View EVA software suite
10MB storage for each managed EVA storage system log
file
Additional space for optional management software such as
WEBES, HP Remote Support Pack, and RSM
Supported multipath software (if the server is also an
application server)
CD drive, keyboard, video monitor, mouse (or KVM switch)
for installing software from CDs
Supported Emulex or Qlogic HBAs and drivers
Delivery (1 of 2)
ISO image provided for patches and critical updates on the
Web
HP SmartStart for EVA media kit
SmartStart EVA CD, which launches an installer for
HBA drivers
Multipathing I/O device specific module (MPIO DSM) drivers
DSM Manager
Command View EVA
SSSU
EVAPerf
SMI-S EVA
HP VDS hardware provider
HBA application program interface (API)

Delivery (2 of 2)
HP SmartStart for EVA media kit (continued)
SSSU multiplatform CD (also includes EVAinfo)
Command View EVA Documentation CD
Replication Solutions Manager CD
Replication Solutions Manager host agents CD
Replication Solutions Manager documentation CD
HP Remote Support Software Manager for Insight Remote
Support
Similar look as Command View EVA media kit

Configuration options for hosts and storage
(1 of 2)
Main menu appears after accepting the license agreement

Configuration options for hosts and storage
(2 of 2)
After clicking Start Now on the main menu, select a configuration
option

Configure as management server page
After selecting Configure HP EVA management server

Configuring the management server (1 of 3)
Only necessary for SBM
Verify the servers SAN connection
Discover and validate network interface cards
Looks for a configured NIC card
If none is found, then no further action is allowed since Ethernet access
is needed for using Command View from another server
Discover and validate host bus adapters
SmartStart EVA will verify current driver version and propose actions for
the user (install, update, or continue)
Manufacturer
Model
Driver version
Display WWNs

Install host bus adapter software if necessary
Install Command View EVA software if necessary
User needs all the software to be installed either from the SmartStart EVA
distribution, or automatically from the Web
SmartStart EVA will install the Command View EVA suite
Command View EVA
SSSU
EVAPerf
SMI-S
You cannot upgrade to Command View 9.0 with a previous version
present
Quit SmartStart EVA
Remove old version
Come back to install 9.0

Submit credentials
SmartStart EVA will handle basic credentials
Create HP Storage Admins and HP Storage Users
Add hpadmin user to the Admins group
Initialize storage systems
If SmartStart EVA discovers that no storage cells are
initialized, initialization is offered. The user may choose
between going to Command View EVA to perform the
initialization tasks, or he may select automatic initialization.
SmartStart EVA will create one or two default disk groups
All physical disks are included
Disk groups are created by type (Fibre Channel online or
FATA)
No support for SSDs or VRAID6
Sample array initialization page (1 of 2)

Sample array initialization page (2 of 2)
Results page after initialization

Configuring an application server (1 of 3)

Check the servers SAN connection
Discover and validate host bus adapters
Manufacturer
Model
Port WWN, multiple if appropriate
Driver version
Install host bus adapter driver or iSCSI software if necessary
Display current installed driver version and proposed updated drivers
before updating
Offer the user the possibility to continue execution of the tool without
installing a driver, if appropriate
Install multipath software if necessary
Display multipath software version and proposed updated version before
updating

Register the host server with selected storage systems
Registration is the equivalent of adding Fibre Channel host
objects to a storage system using Command View EVA
management server
User only needs to click the Register button
View and select available storage systems
Available storage systems where the host is registered are
displayed for the user to chose from
Create EVA storage volumes
A storage volume is an EVA virtual disk that is presented,
discovered, partitioned, formatted, and mounted on the host
server

Sample server registration page

Sample storage volume creation page
After entering data, click the Create Storage button (not shown)

Switch management (1 of 3)
For EVA4400 arrays with embedded SAN switches
(HSV300-S controllers)
Run Web Tools Switch Explorer in a separate window
Check the status and zoning of embedded switches
Use global zoning (no zoning) and segmentation
This is only for advanced users and SAN administrators
Web Tools includes advanced commands that can disrupt
communications in the SAN

You can check both the switch status (health) and zoning
On the Select a Configuration Option page, select Run
Switch Management Software.
Follow the instructions on the wizard page
Log on to the Web Tools Switch Explorer GUI
Click the Switch Information tab. The overall status of the
switch appears.
To view status details, click the Status button. The Switch
Health page appears.
To view zoning information, from the Task pane:
Select Zone Admin. The Zone Administration page appears.
Click the Zone Config tab


Running Command View EVA (1 of 2)
Enter server name or IP address, then Run to get Command View
EVA logon

Running Command View EVA (2 of 2)
Command View EVA opens in a new window
Enter credentials to access the EVA4400

Command View EVA
SSSU
Command View EVA management interfaces
Two primary user interfaces for managing EVA storage
Command View EVA GUI
Command View EVA 9.0 supports all current arrays
Supports ABM and SBM
Only EVA4400 has ABM support
Command View EVA 8.1 was first ABM version
Storage System Scripting Utility (SSSU) command line
interface
SSSU 9.0 supports all current arrays

Command View EVA 9.0 media kit (1 of 2)
Command View EVA suite is delivered through a media kit
containing software executables and documentation
HP Command View EVA Software 9.0, Replication Solution Manager 5.0
Media Kit
CDs in media kit include
Command View EVA 9.0 SBM and ABM software
Command View EVA installers for SBM (HP CommandViewEVA
Suite.exe) or ABM (ABM1.2.pkg)
SSSU, EVAPerf, and SMI-S EVA for SBM only
SSSU 9.0 multiplatform CD for supported hosts (contains EVAinfo)
Command View EVA 9.0 Documentation
Replication Solutions Manager 5.0 server software
Replication Solutions Manager 5.0 host agent software
Replication Solutions Manager 5.0 documentation
Command View 9.0 ABM in zip format

Command View EVA 9.0 media kit (2 of 2)
HP Service tools have changed for this version
Insight Remote Support
Remote Support Pack
Install from www.software.hp.com
See the document called HP StorageWorks Command View
EVA CD contents for details

Licensing (1 of 2)
For the EVA with Command View EVA 9.0
Similar license model to Command View EVA 7.x and 8.x
Available through HP Webware software licensing center
http://webware.hp.com
Uses software license management
Autopass manages licenses
For 8.x and above, licensing instant-on to be set at 60 days rather than
180 days
Ensures compliance with license capacity limits for
Command View EVA
Business Copy EVA
Continuous Access EVA
Dynamic Capacity Management (DCM)
Allows simple tracking of temporary and demonstration license
expiration
Licensing (2 of 2)
Licenses (except DCM) must be entered through Command
View EVA
Valid licenses must be entered before trial expires
After trial license expires, no modifications allowed
(environment operates as is)
DCM licenses are set through RSM interface

Command View EVA server support
For server-based management, Command View EVA is
supported on
Dedicated management server (most common option)
Windows server
Intended solely for HP storage software
General purpose server
Windows server other than the SMA
Runs customer applications, such as file and print services
HP ProLiant storage server
Similar to general purpose server
Used to manage EVAs in the SAN and traditional NAS-based
applications

Management server system requirements
To install Command View EVA 9.0 for SBM on a general-purpose or
dedicated management server, you need
One of the following
Windows Server 2003 Standard and EE SP1/SP2/R2 (32- or 64-bit)
Windows Server 2008 Standard and EE (32- or 64-bit)
1.26GHz processor (minimum)
2GB memory (minimum)
200GB for Command View EVA installation
2GB for log files
10MB for each managed array
350MB For RSM installation
300400MB for RSM log and database growth
10/100Mbps RSM server to host agent connectivity

Command View EVA with ABM overview
For ABM, Command View EVA runs on the HSV300
Management Module on the EVA4400
Command View EVA version 8.1 or 9.0
Same code base ported to embedded Linux platform
Changes made to work within constraints of embedded
platform
Supports the EVA4400 only
Firmware version support
EVA firmware version 09006000 or 09501000
Management Module firmware version 1.1 or 1.2
Management Module has the same Web-based OCP
(WOCP) support, but with Command View EVA

Features of ABM (1 of 2)
Eliminates need for a separate management server in most
configurations
Reduces hardware and management cost
Lifts the restriction that customers must deploy a Windows
management server to manage an EVA4400
Ideal for non-Windows (Unix and Linux) environments
Frees Fibre Channel and Ethernet switch ports previously
used by the management server
Optimizes direct-attached storage opportunities

Features of ABM (2 of 2)
Supports upgrade of Command View EVA from the WOCP
This is how the Management Module components (including
Command View EVA) will be installed/upgraded going forward
WOCP provides a utility for uploading, extracting, and installing
Management Module image files
No requirement for traditional installer used for installing
Command View EVA on a management server
Supports controller software upgrades
Provide the same level of controller software upgrade support
that Command View EVA SBM has always provided
No support for Continuous Access EVA
Only support the display of DR group attributes
Creating or modifying DR groups will not be allowed

Limitations of array-based management
Command View EVA manages one EVA4400 at a time
User opens a browser window and logs into each Command
View EVA instance
Only one EVA displayed in navigation tree
The security model does currently integrate with Windows
Active Directory
The SMI-S provider will not be installed on the Management
Module
Presently does not support disk drive firmware upgrades

WOCP description
WOCP is primary interface to MM to determine if system
is generally accessible
Only way that the software can be updated (other than
manufacturing)
System has mechanism to restart processes if they crash
for any reason
Logon behavior
To browse to the WOCP on the MM, you use https://<IP
address>:2373
To browse to Command View EVA on the same module as
above, you use https://<IP address>:2372

Browsing to the WOCP for ABM
Log in to WOCP using :2373
Log in as user (user) or administrator (admin)

Installing Command View EVA for ABM
Installing Command View EVA on the Management
Module (update)
Connect a server with a CD drive to the Management
Module port on the HSV300
Insert the Command View EVA installation CD into the drive
Open a browser and browse to the WOCP: https://<IP
address>:2373
Log in as administrator (default is admin and no password)
Select Update management module firmware
Click Browse and browse to the installation CD
Select the ABM1.2.pkg file
Follow the online instructions to complete the installation

Command View EVA 9.0 enhancements (1 of 3)
Expanded device management support to include EVA 6400/8400
VRAID6 support for greater data protection
Increased maximum virtual disk size from 2TB to 32TB to support
application requirements
Increased number of virtual disks to 2048 to support more applications
Support for 324 physical disks
Solid state disk support for increased application performance
Support for 6-member disk group using SSDs
Support for 64 snapshots per virtual disk for improved data management
and backup capabilities
Ability to run Command View on management server running Windows
Server 2008 operating system
Note: Complete list of enhancements, fixes, limitations, and
workarounds is in the Command View EVA 9.0 release notes

Instant restore from a mirrorclone snapshot
Remote replication Full Copy Suspend on full copy has
been added
Full Copy failover Ability to fail over in Full Copy has
been added for replications from 09501000 to 09501000
Configuration data capture and export
Storage status summaries Sorted summaries of storage
components
Support for additional cache memory
Support for M6412A on new hardware
Support for firmware code load (internal changes only)
Support for host mode changes by firmware version

Improved eventing model for licensing
Generate one event for an array to indicate that the license
state of the EVA is not good
Command View EVA, BC, or Continuous Access license
(attention or failed state)
Not licensing state of each feature
Customer would need to check license information to get
details
Ability to select and set the Continuous Access preferred
port
Gives users more control over port selection for DR tunnels
Allow customer to change default port preferences based on
the destination controller

Command View EVA GUI differences
The following pages describe GUI changes for some of
the new properties and features of the EVA4400
Choice of Basic or Enhanced disk group
Support for large LUNs and VRAID6
Instant restore from a mirrorclone snapshot
Miscellaneous Command View EVA 9.0 changes

Choice of Basic or Enhanced disk group
To later create VRAID0, 1, 5, and 6 virtual disks, choose Enhanced

Support for large LUNs and VRAID6
If capacity is available
Pick a size over 2TB
and up to 32TB
Creation,
presentation, and
deletion only
VRAID6 is a choice
Must be an
Enhanced disk
group
Available capacity
is 541GB
2/3 (66%) of
812GB total

Restore from a mirrorclone snapshot (1 of 4)
Select a virtual disk
Create a container
Create a
mirrorclone

Fracture the mirrorclone
Create a mirrorclone snapshot

From Vdisk Properties page, select Restore
From the drop-down menu, choose the mirrorclone snapshot and then
Restore

Select Continue to complete the mirrorclone snapshot restore

Miscellaneous GUI changes
Following pages show some other Command View EVA
9.0 GUI changes
Status Summary pages
Controller host and device ports detail
Server options page
Code load pop-up warning has changed

Status Summary pages (1 of 3)
Overall summary
under Initialized
Storage System
Properties page
Option is also in
several other places
Virtual Disks
Hosts
Disk Groups
Data Replication
Hardware
(controller, disk,
iSCSI device)


Controller status page

Server options page
Addition of Capture system information option
Also on Field Service Options page

Capturing system information in archives
Two ways to access
Server Options
Field Service
Options page
Select Capture
system information
For the specific
storage system
WWN, select your
logs
Save the zip file and
import to Navigator

Capturing I/O module log files
Select Capture
system information
For the specific
storage system
WWN, select ELMo
Logs
Save the zip file and
import to Navigator

Code load pop-up warning change
More explicit message

Command View EVA
SSSU
SSSU 9.0 enhancements
Following pages describe these new features
Users can exit a command by pressing Ctrl+c without
exiting the SSSU session
New VERSION command
Option to connect to a different Command View EVA server
within a SSSU session
Enhance user login to prompt three times
Redirect command output
New grep option
Use SSSU Restore Configuration with Asynch DR
Note: Complete list of enhancements, fixes, limitations,
and workarounds is in Command View EVA 9.0 release
notes
VERSION command
New VERSION command is added to display the SSSU version

Option to connect to a different management
server within an SSSU session
Currently there is no way to connect to a different
Command View EVA management server inside a SSSU
session
User has to close the current session and re-open a new
session
A big problem when user thinks that an EVA managed by a
particular Command View EVA server is not managing it
SELECT MANAGER command to be added
If used, previous session will be closed
If user wants to go back to previous management server,
must use SELECT MANAGER again

Enhance user login to prompt three times
SSSU should prompt for Command View EVA user
credentials at least three times when user enters wrong
credentials
Now, if you give incorrect credentials
You get the message Error opening https connection. Press
return to exit. On pressing any key, the SSSU session closes.
You have to again open a SSSU session to connect to a
different Command View EVA management session
SSSU code will change to allow user three chances to give
correct Command View EVA credentials before having to
open a new SSSU session

Redirect command output
Users should be given an option to redirect output to a file
like LINUX or UNIX shell
Would be useful for debugging
File path should be in the same machine where SSSU is
executed
Example: LS VD FULL > e:\output.txt
The file output.txt in e: will contain the output of the command
LS VD FULL
Shell displays a command prompt afterward
Output redirection also available after the grep option
Both options can be specified in a single command, but it has
to be in a certain order, for example
LS VD FULL ! grep host > e:\output.txt

New grep option
SSSU doesnt provide a grep option like the Linux or
UNIX shell to look for a particular word or phrase
Makes it difficult to see a single property from the list of
property returned
User must browse through the list manually and look for the
property
New option would be invoked from any command, so a
generic option has been added to the keyword table
Proposed syntax: command | grep string
Example: LS VD FULL | grep size
This will list all the lines that the word size is a part of
Output redirection is available

Restoring configurations that use
asynchronous data replication
CAPTURE CONFIGURATION command captures the
configuration of a selected storage system
Captures in a designated file
Divided into five subfiles
Can capture configuration of the array for a DR group in
both synchronous and asynchronous write mode
One can change the properties of the source DR group only
when the write mode is synchronous
When the write-mode is asynchronous in the source DR group,
the properties such as the Max log size cant be changed
One has to revert back to synchronous mode to make change in
the Max log size
This change will allow capture of a configuration with
asynchronous data replication (no error message)

Updated commands and options
ADD SYSTEM, ADD DISK_GROUP
New DISKGROUP_TYPE options has been added
Differentiates enhanced and basic disk group type
ADD VDISK, ADD SNAPSHOT, ADD COPY, ADD
CONTAINER
New redundancy option has been added to support VRAID6
ADD SYSTEM, ADD DISK_GROUP
New DISKGROUP_DISKTYPE option has been added to
support solid state disks
ADD DR_GROUP, SET DR_GROUP
New FULLCOPY_AUTOSUSPEND option has been added to
suspend DR link when a full copy is triggered

Command View EVA
SSSU
EVA performance monitoring tool
EVAPerf is part of Command View EVA software suite
Mandatory install, but customer can turn it off
Available to customer or field service
Data collector runs as a service
Helps to isolate and resolve performance bottlenecks
Allows real-time monitoring of data
Quickly collects EVA performance metrics, for example, port
status, host connections, host port statistics, drives
EVA displays data every second, but collects it every 10 seconds
(settable)
Allows view of historical data (histograms)
Requires that actual data be analyzed and interpreted
Whitepaper available to do analysis of output

EVAPerf 9.0 enhancements (1 of 3)
Support larger number of physical and virtual disks
Supports Windows 64-bit Perfmon Ability to see EVAPerf
counters in Windows 64-bit Perfmon
Ability to control the log files by setting different log levels
Enhanced TLViz formatter for scaled configuration support
Support more objects
Disable virtual or physical disk formatting
Add more derived metrics for easier performance assessment
Remote service of EVAPerf client
Support for EVAPerf service collector running on systems
independent of EVAPerf data collector
Note: Complete list of enhancements, fixes, limitations, and
workarounds is in the Command View EVA 9.0 release
notes
Server-side historical performance and state data logging
Ability to log historical EVA performance and state data
Logging.conf used for logging
New EVAPerf commands for data logging and retrieval
hist Displays the performance data or state changes for
objects of a specified type within a specified time range
cvconfig Configures Command View EVA access
credentials
showcvconfig Displays the configured Command View
EVA host name, port number, and user name
verifycvconfig Verifies that Command View EVA is
accessible using the specified access credentials

Additional EVAPerf commands and parameters
vd command output Show three new columns
Redundancy level
Number of presentations
Preferred path
dginfo command Option to display disk group
configuration
-fnid parameter Display both friendly names and
UUIDs in the same output
New maximums supported 16 arrays and 20 clients
(concurrent connections to EVAPerf service)

Configuring EVAPerf
You can customize performance data collector service
(evapdcs.exe) by setting paramaters
Sample configuration file is in the install folder
Sample parameter
evapdcs.PollingInterval
Set the polling interval in seconds (default is 10 seconds)
Full list of parameters is in the release notes

Configuration file for EVAPerf logging
You can customize logging by setting parameters
Configuration file for logging is logging.conf
Located in the install folder
Contains parameters to control logging
Sample parameter
perf_logging
Controls the logging of performance metrics (default is no)
Full list of parameters is in the release notes

Command View EVA
SSSU
EVA data replication solutions
EVA data replication environment consists of
Local replication, using Business Copy EVA (BC EVA)
Remote replication, using Continuous Access EVA
Storage provisioning and capacity utilization, using Dynamic
Capacity Management (DC-Management)
Management and execution of BC EVA, Continuous Access
EVA, and DC-Management, using Replication Solutions
Manager (RSM)
Following slides cover all RSM 5.0 enhancements,
inclusive of all replication software listed above

RSM 5.0 enhancements (1 of 4)
Many enhancements will overlap with HSV firmware and
Command View EVA enhancements covered earlier
Supports all current HSV firmware including XCS 09501000
Supports Command View EVA 9.0
Supports Internet Protocol version 6 (IPv6)
Virtual disk size
Create virtual disks (LUNs) from 2TB to a maximum of 32TB
Only allowed to create, present, and delete virtual disks that
are 2TB or greater
Cannot perform replication tasks or extend and shrink virtual
disks that are 2TB or greater
Note: for a full list of HP StorageWorks Replication Solutions
Manager 5.0 release notes

Support for VM servers added Guest operating systems
running on a VM server can be added as embedded hosts
Allow instant restore from a mirrorclone snapshot
Previously, instant restore was supported only from a
mirrorclone
Gives customers more options to recover from different points
in time
Online firmware upgrade with Continuous Access EVA is
added
New job command SetDRGroupAutoSuspendonFullCopy
command suspends replication when a full copy of the DR
group is required

Windows 2008 with dynamic disks Supported with HP
Business Copy EVA jobs
DC-Management Support is added for Windows, HP-UX,
and Linux operating systems, shrink with Continuous
Access EVA, and Windows Cluster Grow
Single Instance Storage Abstraction Layer (SAL) Support
is provided for the use of one storage abstraction layer
instead of multiple layers
Veritas support for HP-UX DC-Management is now
supported for Veritas Volume Manager volumes on HP-UX
Support for setting preferred port for Continuous Access
EVA
Support for Business Copy EVA operations are now
supported on RDM volumes
VRAID6 support
Support for up to 64 snapshots per source virtual disk
Maximum number of simultaneous snapshots, snapclones, or
mirrorclone fractures has increased to 28
Use SSSU ADD MULTISNAP or SET MULTIMIRROR
commands
DR group member LUN shrink
Added support for shrinking the source virtual disk of a DR
group
Solid state disk (SSD) support
Data migration replication

Command View EVA
SSSU
Troubleshooting
tools and issues
HP Navigator
Most recent version is 4.7.3 (March, 2009)
New features
Provide a Single Point on Fiber (SPOF) Analysis
Provide the ability to import binary ELMo event logs
generated by Command View 9.0
Display changed status fields when processing ELMo
events that show SES Status
Update and enhance the dictionary translation of ELMo
event logs
Provide improved backend loop analyses when dealing with
M6412x shelves
Group M6412x shelves based upon loop pair number in the
configuration displays
Capturing drive enclosure logs (1 of 3)
Use Field Service
Options page or
Command View
EVA Server Options
Select Capture
system information
Select ELMo Logs
for your storage
system
Select Capture
selected
information
Save the file
(ELMO_log.binary)
Import the file to
Navigator

After import, two entries for shelf data (A and B)

After double-clicking a row

Using CLI commands (1 of 2)
CLI is an alternative for acquiring drive enclosure data
For support only, not customers
Useful only for troubleshooting
Logs are cryptic
Logs from EVA controller more useful
Port settings: 115200, 1, N, no flow control
Prompt explanation
Format NNES:####>
NN = decimal display shelf ID
E = a or b controller
S = 2 or 4 (shelf speed)
#### = command number since boot

Using CLI commands (2 of 2)
Some useful commands
Menu Display list of commands
Prompt Turn prompt on/off
Info Display static HW and FW information
Stat Status of dynamic elements
Logread X [Y] Read log X (1 event log, 2 = temp log), Y
event to start at (0 oldest)
ctsAlpa Display port to ALPA list
fanTach Display fan tachometer settings

Internal log entries (1 of 2)
Collected through the CLI command logread
Very verbose and requires decoding ring
Only two logs available, event log and temperature log
Temperature log only updates once a hour unless reported temperature
changes by three or more degrees
Note: All values are in hex

###### : ############ - ####.## ## ## . . . ##
Parameter n
Parameter 2
Parameter 1
Length
Event code
Entity code
Timestamp (in ms)
Event number
Log Type

Internal log entries (2 of 2)
Example of a log entry
22a2:0004>logRead 1
010000 : 00dc70fe0801 - 0801.01 00
010001 : 00dc71010801 - 0801.01 00
010002 : 00dc71030801 - 0801.01 00
010003 : 00dc710c0801 - 0801.01 00
010004 : 00dc71240801 - 0801.01 00
010005 : 00dc71400801 - 0801.01 00
010006 : 00dc71441702 - 1702.05 10 80 00 02 00
As shown before, starting with Navigator 4.3, these log
entries can be decoded
Generally should not need to decode these logs, but it is
provided for advanced troubleshooting

Release notes (1 of 2)
Upgrade and downgrade paths
Upgrading to XCS 09500000 and Management Module
firmware 1.2 to enable ABM with Command View EVA 9.0
requires a full restart of both controllers in an EVA4400
storage system
HP StorageWorks SmartStart EVA Storage Kit
Allows you to install and configure Command View EVA
For the EVA4400, Command View EVA 9.0 is preinstalled
on the Management Module
To bypass the HP SmartStart EVA Storage interface and
manually run the Command View EVA installer, go to the
\bin\installers\CV directory on the CD

Release notes (2 of 2)
Maximum LUN size
Operating system Maximum LUN size
OpenVMS 1 TB
HP-UX 11.11, 11.23 2TB
HP-UX 11.31 16ZB
IBM AIX, 5.2, 5.3 1TB2ZB
IBM AIX 6.1 2ZB
MAC OS Less than 32TB
Windows Server 2003, 2008 256TB
Novell NetWare 2TB (minus 512 bytes)
Red Hat Linux Max block device at 16TB
SUSE Linux Max block device is 16TB for 32-bit, 8 iEB for 64-bit
Solaris 2TB
VMware 2TB
Citrix Xen Max block device at 16TB

Workarounds (1 of 5)
Using the 10.x.x.x network with the Management Module
If the Management Module is configured in the 10.x.x.x network, do not
use 10.0.0.0, 10.0.0.1, 10.0.0.2, or 10.0.0.3 as the IP address for the
Management Module or any device connected to the Management
Module
These IP addresses are used by the Management Module
Controller port becomes unresponsive after failure of redundant
controller
After an HSV300-S controller failure in an EVA4400 connected to a
Linux host, the front-end port on the redundant controller can become
unresponsive
HP is working to resolve this issue
For the supported operating system and HBA driver versions, see the
latest HP HBA driver release notes

EVA4400 port does not log in to the embedded switch
It has been observed that an EVA4400 host port will
occasionally not log in to the embedded switch
It is believed that this condition occurs if the port does not
negotiate to the proper speed setting
If you encounter this issue, restart the controller to bring the
port online
HP is continuing to investigate this issue
Boot support on virtual disks
Boot support is not supported on any virtual disk that is 2TB
or greater
This limitation applies to all operating systems

Direct connect restrictions
Linux direct connect support
Direct connect is supported with Emulex 4Gb HBAs, except when
booting the operating system from the EVA
Direct connect and direct connect boot is supported with Qlogic 8Gb
HBAs
HP-UX direct connect support
Direct connect is not supported with 2Gb HBAs
To enable HP-UX 11.31 to be supported in a direct connect and direct
connect book configuration with the EVA4400 (HSV300 controller
only), update to the HP-UX 11i v3 September 2008 release
Windows direct connect support
Direct connect is supported with Emulex HBAs, except when booting
the operating system from the EVA
Direct connect and direct connect boot is supported with Qlogic
HBAs
Emulex HBAs require unique zoning
When multiple Emulex HBAs are connected to the same
EVA4400, each HBA requires unique zoning
QLogic HBA speed setting
In a Linux environment, auto speed negotiation is not
supported
The QLogic HBA speed setting must be set to 4 Gb/s
Creating 16TB or greater virtual disks in Windows 2008
Ensure that the Allocation unit size field is set to other than
Default in the Windows New Simple Volume wizard
Recommended setting is 16K
If this field is set to Default, you will receive an error
message
Microsoft Windows MPIO DSM requirement
EVA4400 requires Windows MPIO DSM 3.00.00 or later
If you use HP SmartStart EVA Storage to install Command
View EVA on a Windows 2003 server, MPIO DSM version
3.00.00 and DSM Manager are installed automatically
If you are running a different version of Windows, DSM
Manager and MPIO DSM are available for download on the
HP Download drivers and software website
http://www.hp.com/support/downloads

Troubleshooting references (1 of 2)
Documents Found in numerous places such as SAW,
TechBB, and common websites (see next)
Service manual
Release notes (XCS 09501000)
Customer and engineering advisories
Internal websites
TechBB
Service Access Workbench (SAW)
Current issues
Single Point of Connectivity (SPOCK)

Troubleshooting references (2 of 2)
External websites
http://h18006.www1.hp.com/storage/disk_storage/
eva_diskarrays/eva_arrays/index.html (EVA arrays)
Supplemental presentations
EVA4400 Backend Troubleshooting (01127811)
EVA Current Issues Update (00096673)


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Business Continuity and Availability

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Instant restore from a

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Racks 1 rack 1 rack 1.5 racks 1.5 racks 1.5 racks

Host ports 4 8 8 8 4/4/8

Device ports 4 8 12 12 4/4/8

Max drives 96 216 324 324 56/112/240

97TB FC 25.2 FC/56 FATA/ 50.4

Cache/pair 4GB 8GB 14GB 22GB 4GB / 4GB / 8GB

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Embedded switch in Embedded switch in

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450GB 450GB 450GB

Dual Port 15k Dual Port 15k Dual Port 15k

450GB 450GB 450GB

Dual Port 15k Dual Port 15k Dual Port 15k

450GB 450GB 450GB

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450GB 450GB 450GB

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Puts controller firmware

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1GB policy memory (EVA4100) 1GB policy memory

1GB cache memory (EVA4100) 1GB cache memory

Sprite III DMA command XOR XOR in PPC440SPe

Tachyon DE4 Tachyon QE4

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Cache Fan 1 Fan 2 Cache

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Management Module Control panel

Power Controller 1 Controller 2 Power

Important: Controller 1 is connected to cache battery 2

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