Retail Overview Final

Functional Overview
in SAP for Retail

For Internal Use Only
Topics to be Covered
SAP IS Retail IT Architecture
Organizational structures in SAP Retail
Master Data
Pricing / Promotions
Point of Sale
Supply Chain Execution
SAP Retail Store
SAP POS DM
2
2
SAP IS Retail IT
Architecture
mySAP Retail: IT architecture

HEADOFFICE R/3 Retail
Workstations
R/3 Retail
Central R/3 system
POS Up- & Download
STORES R/3 Retail

Back office
R/3 Retail
POS server
R/3 Retail
POS systems
4
4
Overview Diagram
Vendor
Customer
Distribution
Center
Central
SAP
Retail System
Store
Basic Concepts
5 Consumer
5
Overview Diagram
Requirements Planning
for warehouse deliveries
Vendor
Customer
Sales & Delivery
To stores
Distribution
Center
Central
SAP
Retail System
Store
Basic Concepts
6 Consumer
6
Overview Diagram
Vendor
Customer
Sales & Delivery
To stores
Distribution
Center
Central
From Planning to
SAP
Execution
Retail System
Store
Basic Concepts Analysis and

Promotions
7 Consumer
7
Overview Diagram
Vendor
Customer
Sales & Delivery
Warehouse Returns
To stores
Distribution
Center
Central
From Planning to
SAP
Execution
Retail System
Store

Promotions
8 Consumer
8
Overview Diagram
Internet Selling to Customers
Vendor
Customer
Sales & Delivery
Warehouse Returns
To stores
Distribution
Center
Central
From Planning to
SAP
Execution
Retail System
Store

Promotions
9 Consumer
9
Basic Concepts
Organizational Structure
Merchandise Category
Site Master Data
Customers
Vendors
Assortment / Listing
10
10
Organizational
Structures
Organizational Structures
Organizational Elements
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Organizational Elements : Sales
13
13
Organization Structure
The Sales structure comprises
Sales organization
Distribution Channel
Division
Sales Area
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14
Sales Organization
Client 001
Sales Organization 0001 0002
Distribution chain
Distribution Channel 0001 0002 0003
Division 01 01 01
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Sales Organization
Is responsible for distributing goods and services
Is responsible for negotiating sales conditions
Carries out each business transaction
Every sales organization stands for a selling unit in the legal sense, being
responsible, for example, for product liability and other recourse claims
made by customers.
Regional subdividing of the market can also be carried out with the help of
sales organizations
Is represented in the SAP by a four digit code
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16
Distribution Channel
A distribution channel is a means through which articles reach the
customer.
Examples of distribution channels are:
Wholesales trade
Retail trade
Sales
Direct sales organization
Distribution channels
Wholesale
Retail trade Direct sales
trade
Wholesale Retail
Distributor Dealer
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Distribution Chain
A distribution chain is the combination of:
a Sales organization,
a Distribution channel
The distribution chain is used in Retail for reporting and pricing.
Sales Organization Sales Org 1 Sales Org 2
Distribution Distribution Distribution

Distribution Channel Channel 1 Channel 2 Channel 1
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Organizational Elements: Purchasing
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Organization Structure
The Purchasing structure comprises
Purchase organization
Purchasing Area
Purchasing Group
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Organizational Structures in
Purchasing
Client 300
300
Purchasing Organization R300

R300 R400
R400 C100
C100
Reference
Purchasing Area R301

R301 R301
R301 0001
0001
Purchasing Group 01
01 02
02 07
07 21
21 22
22 99
99
21
21
Purchasing Organization
Organizational unit which procures articles and

negotiates purchase price conditions with vendors
Highest level in purchasing for

data retention
data control
reports
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22
Purchasing Organization
Highest data retention level
Purchasing data vendor master

Purchasing conditions
Vendor evaluation
Authorization level
Maintaining master data

Processing purchasing transactions
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23
Purchasing Group
Group of buyers who takes the responsibility

for the procurement of a range of articles
and acts as contact person for vendors
no data retention level

selection criterion
level for reports and analyses in RIS
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Organizational Elements : Sales - Purchasing
25
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Sales Org. - Purchasing Org
Client 001
Purchasing organization 0001 0002
Sales organization 0001 0002 0003
Distribution chain
Distribution channel 01 02 01 01 02
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Sites: Structure and Assignments
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Sites
Organizational units which represent plant, distribution centers or
stores
In retail switch DC and Store can be maintained as sites
Enable merchandise to be stored and tracked (using inventory

management)
Map different structures (for example franchisees) to the system
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Sites: Profiles
What are site profiles?

Subdivision site categories
Control site maintenance screens and number ranges
What is standard available?

Distribution center
Store without internal settlement
Store with internal settlement
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Sites - Integrated site maintenance

General data
Organizational data
Currency
POS interface (only stores)
Valuation and Inventory management
Blocking (opening times)
Lay out
All master data for each store
available in one single transaction
Logistic data Assortment data

Supplying site Assortment grade
Unloading point Requirement group
Receiving points and Departments Valuation
Storage locations for (un)restricted use for sale from date
Customer data
Accounting data
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Company Code Sales Org. and Site

Company code 0001 Company code 0002
Sales
Salesorganization
organization Store
Sales Order POS Sales
Invoice Invoice
Invoice
CC 0002 CC 0002
CC 0001
Real Intercompany Anonymous

customer billing customer customer
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Franchisees
A franchisee can be modeled as a site
If Financial Accounting is not active for the franchisee, it can be assigned

to a company code .
This company code can be considered a "dummy" company code.
If Financial Accounting is active for the franchisee, it must be assigned to
its own company code. All the stores of a franchisee are assigned to the
appropriate company code.
Franchisee
Store
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Site: Master Data

Site (general)
Merchandise categories
Unloading points
Merchant ID
Site
Partner functions
(both categories)
Storage location (Customizing)
Distribution center
Store
Departments
Receiving POS
Further storage locations Layout
points
Supplying sites
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Organizational Elements : Summary
35
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Organizational Structures in Retailing

Company
Central purchasing
Client
Purchasing org.
Local purchasing
Company code
Company code
Retail Wholsale Wholsale Retail Sales organization
distribution chain distribution chain distribution chain distribution chain Distribution channel
Site + Customer
Distribution Distribution
Store Store Store Store (Sales office)
center center
(Company code)
Store department
Storage Storage Depart- Depart- Cost center
types types ment ment Storage location,
storage type
Consumer Consumer Customer Customer Customer
Natural Natural
Contact person
person person
= belongs to = is supplied by 36
36
Organizational Elements : Reference Sites
37
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Reference Sites
To simplify the entry procedure when creating a new site, you can identify a reference site from which the system copies settings for the new site
The following data is copied from the reference site:
1) General Site Data
2) Calendar
3) Valuation / Inventory Management
4) Listing
5) Requirement Planning
6) Purchasing
7) Administrative Data
8) Layouts
9) POS Interface
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Reference Site
Reference DC Reference Store
Provides default data for
DC South DC East Store Bonn Store Berlin
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39
SAP AG 2000 Application Specific Performance Workshop 39
Reference Site
Reference DC
Provides default data for
DC South DC East DC North
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40
SAP AG 2000 Application Specific Performance Workshop 40
Reference Site
Distribution Chain North Distribution Chain South
Reference Store- Reference Store Reference Store

General Distribution Chain Distribution Chain
North South
Provides default data for Provides default data for Provides default data for
Store Store Store

Bonn Store Hamburg Heidelberg
Cologne Optional 41
41
Master Data
Master Data in SAP Retail

Classification
Classification
Merchandise
Merchandise Data
Data Customers
Categories
Categories Customers
Conditions
Conditions Purchasing
Purchasing
Info
Info
Retail Records
Records
Sites
Sites
Stock
Stock
Levels
Levels
Articles
Articles Listing
Listing
Vendors
Vendors Conditions
Conditions
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Vendor
Vendor Master Data

General data
Address
Control data
Vendor
Bank details
Contacts
Company Code Data lief_b.p pt
Account Management
Payment transactions
Correspondence
Tax
Purchasing organization data

Purchasing data
lief_c.ppt
Partner functions
lief_d .pp t
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Partner Functions
Example
Ordering address Vendor Invoicing party
DEUTSCHE
MARK
DEUTSCHE
MARK
DEUTSCHE
MARK
Goods supplier Payee
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Vendor creation: Vendor types
Internal vendors External vendors
Distribution center Vendor

Central warehouse One-time vendor
Regional warehouse
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Vendor: Supply Regions
Regions:
Northeast
Northwest
Northeast region
Vendor
Vendor Jones
Jones
M
PO
Northwest region
M
Store 2
M
M
Store 1
Vendor
Vendor Smith
Smith
Regions:
South Southern region
PO
M
Store 3
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Customer
Customer Master Data
General data
Address
Control data
Bank details
Marketing, export data
Company Code Data lief_b.p pt
Account Management
Payment transactions
Correspondence
Insurance Customer
Sales area data
Orders, Shipping, Billing Docs
lief_c.ppt
Partner functionslief_d .pp t
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Customer Master Data

It includes all data necessary for processing orders, deliveries, invoices, and
customer payments.
Customer master information is shared between accounting and sales

department (e.g. customer number)
The Customer master groups data into categories:general data, company

code data and sales & distribution data.
General Data could be Customer number.
Company code Data relevant for accounting(e.g. Reconciliation account)
Sales Data relevant specific for sales (e.g. shipping information)
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Partner Functions
Vendor Sold-to-Party
Employee Resp. Partner Function Ship-to-Party
Carrier Payer
A company deals with different persons during business transactions.

A customer orders goods from a company. A forwarding agent might
deliver goods to the customer. An employee within the company
processes the business transactions.
All roles a natural or legal person can assume are represented by
business partners in the SAP R/3 System.
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Business Partners
You can maintain partners/customers (such as sold-to-parties, ship-to-
parties, payers, bill-to-parties) in the customer master and in sales &
distribution documents. Each partner is identified by a partner function.
Data on Vendors maintained in the vendor master.
E.g. of Partner functions are Sold-to-Party (AG), Bill-to-Party (RE), Payer

(RG), Ship-to-Party (WE), Contact Person, Employee Responsible,
Forwarding Agent.
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Article
Article: Definition
An article is the smallest unit that can be ordered and that cannot be split
further into any smaller units. Articles are generally ordered for a site and
sold.
Articles are, however, not always sold in the form in which they were
purchased.
An article master record contains all the data that is required for the system
administration of an article. The data can be categorized as follows:
Descriptive data, for example size and date
Control data, for example, article type
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Article Categories
Single Structured Article
Article
Pears
MUNCH
Detol
BAR ONE
Generic Chocolate Gift set Shoe prepack

Article = = =
Display Sales set Prepack
Article and Group of Packs
its display articles with a containing
packing special sales article variants
price
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Views in a Article Master
Basic Data Sales
Listing
Logistics DC
Inventory
Quality
Sales Information
Production Information Purchasing Store Logistics
Desc:---------------------
Product - Ad_bboot_fs
POS
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Procedure for creating Article

Unit of Measure
EAN
Creation of
Basic Data Assortment
Listing
Assortment list Discount

creration
Maintenence of
Purchasing
condition Vendor
Logistics view Sales price
maintenence Calculation
Planned
Requirement markup
planning procedure
Margin
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Levels of Data for Article

General Data Site Data Storage
Location Data
Description MRP profile
Units of measure Manufacturing costs Stocks
Transportation group Loading group Storage bin
Weight
Volume
Division
Sales Data
Dependent upon
Delivering Site sales organization
Minimum order quantity
and distribution channel
Sales text
Product hierarchy
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Views in a Article Master Record

A
B Storage
Basic Data
Warehouse
Mgmt.
Classification
Quality
Article Management
Master
Sales Record Accounting
Costing
Purchasing
Site Stock
RP
Storage loc. Stock
Forecast
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Data Maintenance: Units of Measure

For example:
Minimum order quantity 64 PC
Examples of alternative
units of measure
Piece Carton Pallet

(Base unit) (Sales unit) (Delivery unit)
1 piece 8 pieces 72 pieces
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Merchandise
Category
Merchandise Category Hierarchy
Merchandise category
hierarchy value-only
Hierarchy levels
Category Hierarchy
Merchandise
articles
Category
Merchandise
value-only articles
Reference articles
Merchandise Category Hierarchy: For Internal Use Only
Example
Merchandise
Merchandise All
All articles
articles
category
category hierarchy
hierarchy
Non-Food
Non-Food Food
Food
Household
Household goods
goods Apparel
Apparel
Hierarchy levels
Ladies
Ladiesfashion
fashion
Lingerie
Lingerie
Article1
Article1 Article2
Article2
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Merchandise Category Hierarchy: For Internal Use Only
Characteristics
All
All articles
articles
Characteristics
Characteristics
Natural
Natural Non-Food
Non-Food Food
Food
Inheritance
Natural Natural, Color, Size

Color, Size Household
Household goods
goods Apparel
Apparel
Inheritance
Natural, Color, Size
Ladies
Ladiesfashion
fashion
Natural, Color, Size, Style
Style Lingerie
Lingerie
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Assortment
Retail Assortment Objects

Assortment
Assortment Assortment DC Paris
module
module
DC
Paris
Articles Assortment
Assortment
Assortment
module
module London store
London
London Store
Store
Assortment 1
Customer
Customer
Assortment 2
Assortment
Assortment
module
module
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Assortment: Definitions
An assortment determines if a store, distribution center or a
customer can receive certain articles at certain times
Assortment is part of companys merchandise offering to a
specified target group
Assortment Management covers -
Assignment of articles to stores at different times thereby enabling
merchandise presentation and sale to customers
Assignment of articles to Distribution Centers at different times thereby
enabling Warehouse management and Merchandise Procurement for
stores and customers
Assignment of articles to particular assortment customer at different times
(*Ex - Customer Groups, Catalogs)
Assortment Grade Rules
:
Describes the depth of an assortment per Store and Merchandise Category
Assortment- New York Store

grade
Maximum Singapore Store

assortment
Sydney Store
Special
assortment
Tokyo Store
Extended
assortment
Core
assortment
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Assortment Module
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Assortment Module
Assortment modules can be created either manually or automatically using the article
maintenance or promotion application. To keep maintenance efforts to a minimum,
modules should be created automatically rather than manually
A profile module is created automatically in the article maintenance for each assortment
and merchandise category.
Shelf modules are generated in the maintenance for layout modules that are assigned to
the assortments. They map the layout or rather the arrangement of the merchandise in a
shelf for space management.
A promotion module contains the articles that need to be dealt with together in a
promotion or a promotion theme respectively.
Rack jobber modules are modules for those vendors who deliver and present articles in
stores themselves. A rack jobber module can only be assigned to one vendor. An article
that is listed in a rack jobber module cannot be listed in any other module .
The local module is only valid for one site and therefore forms the local assortment .
Articles can be excluded from the existing assortment for a specifies period of time using
an exclusion mod
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Merchandise Category Check
Handbags
Merchandise categories
Tokyo Store Handbags Shoes
...
Sydney Store Travel Shoes
...
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Listing
Listing : Definitions
Listing is the process of assigning articles to an assortment
Assortment is defined for each site and each article by the process or listing
Only listed articles can be ordered for/from site or customer or stored at site
Manual listing Automatic listing
Direct selection of assortment

(for exclusion or listing 1 Selection via site merchandise-
category master and assortment
in a specific site, for example) grade
2 Selection via matching
classification data
3 Layout comparison
Listing Procedure
store DC Customer
Article
Assortment
IDoc
Listing conditions Promotion
Listing
Allocation table
procedure
Manual Modules
Assortment
functions 75
75
Allocation Table
The planning tool used by a purchasing organization to allocate stocks of a material among Sites at
specific periods
An allocation table consists of items in which the total quantity of a material to be allocated is defined.
Allocation tables can be used to plan stock splits for both DC and Sites
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Allocation Rule
Ratios defined for the allocation of materials to Sites
Allocation rules can be used to create allocation tables in which Sites involved in allocation and
the allocated quantities are specified.
Allocation rules can be used to define ratios based on the Retail Information system (for example
previous months sale)
77
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Allocation Strategy
Its a method of allocating materials to Stores and DCs
Allocation strategies are an alternative to allocation rules and are used to ensure
that quantities are allocated equally (when a plant group is specified), and to enter
plant quantities manually
78
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Assortment List
79
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Assortment List
Assortment List provides an overview of the Listed Assortment.
By using the assortment list the store or customer is kept informed of any changes in the
assortment ( new or discontinued articles, price changes, promotion articles)
Assortment lists can be created according to usage and assortment.
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Contents of Assortment List
81
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Pricing
Pricing
83
83
Pricing
84
84
Sales Price Calculation : Basics
85
85
86
86
87
87
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Two Stage Calculation
89
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Two Stage Calculation
DC is vendor for the

delivery to the stores
Delivery to DC from Different markups per

vendor PCS-V142 distribution chain
90
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Price List Calculation
91
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Pricing Checklist
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Competitor Pricing: Method

This method is used in competitive markets
Competitors Store Consumer
Competitor 1 EUR 10,- Suggested price SP (gross)

Competitor 2 EUR 12,- EUR 9,- EUR 10,49
Competitor 3 EUR 11,-
Pricing strategy: 10% below lowest
VAT: 16%
Price Point Group: 001
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Competitor Pricing: Settings
Customizing
Pricing strategies
Condition types/List fields
Competitors and Competitor groups
Maintain strategy per store per merchandise category
Price entries
Sales price determination sequence
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Markdown Planning
Defining planned price reductions for merchandise within a specified

period (mostly seasonal products)
The planned sales quantities and values can be taken into account in
the markdown plan
Procedure:
Markdown Rule (% over time)
Markdown Type (assign rule to org. Level)
Markdown Plan (details for articles & stores)
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Markdown Rule
Transaction WMR1
Percent of
source price
100% 70%

50% 33,5%

Time
01.March 01.May 10.May 10.June
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Markdown Type
Customizing, Logistics General,
Season, Markdown type
Different default
settings possible per
distribution chain
Markdown type Markdown rule Sales org. Distribution chnl.
005 Special. NL V1
006 Special. UK V1
007 Discount NL V2
008 Discount UK V2
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Markdown Planning: Procedure

Planning of markdowns
Selection of articles and sites
Article

Price phase
Sales prices
rel. Price
Markdown in %
Quantities (plnd sales qty, remaining
80% stocks)
100% 50% 30%
Calculation of margins

Price activation
Time
Markdown rule Generation of conditions records
Updating of price calculation
Sale of articles
Reply via POS
Analysis of sales
Any adjustments necessary
Comparison of planned/actual sales
to markdown planning
Remaining stocks
Shifting of price phases Range of coverage
Markdown increase in % Source: SAP
98
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Promotions
Promotion Creation Procedure
Create
Promotion
Additional
Assignment Planned Currency
& Create
Free goods
Discount Subsequent Promotion Promotion periods
Processing Data
Article
Assign Store
Enter Planning
Groups
Data
Quantity & Price

Period-based Planning
100
100
Promotion Assignments
Product Catalog Themes
Conditions Promotion Additionals
Store Groups Promotion Modules
Any number of product catalogs ( brochures, journals etc ) can be assigned to a

promotion
Promotions can be broken down into themes created using assortment structures or
marketing strategies ex - homecare, photography, modern living
Themed promotions can be used for grouping articles within the promotions
Participating stores are assigned to promotion as stores. Each store group has its
own validity period for the promotions
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Promotion : Scope of Functions
The following functions are available for promotions

Controlling stores that participate in the promotions
Assignment of particular purchase or sales agreement to promotions
Complete integration of promotion in product catalogs
Defining the validity periods for purchasing, sales & deliveries for both retail &
wholesale customers
Promotion announcement to stores
Automatic allocation of promotional stock & standard stock
Automatic update of sold quantities & different promotion data during promotion
Automatic reset of article prices to standard prices after the expiry of promotions
Automatic promotion determination when orders & PO are created
Availability of different reports & analyses for evaluating promotions
Support of coupons & bonus buys
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Promotion : Coupons & Bonus Buy
Coupons ( in connection with Bonus Buy) entitle the customer to a bonus when
purchasing goods ex - buy 2 units of Product A & get the third free or get a discount
of x% on product A in conjunction with a coupon or gift of product B on purchase of
product A
Coupons are handled as articles in the SAP Retail system
Coupon data is downloaded to the POS system along with the promotion data
The coupon amount appears as negative amount on the POS cash receipt when the
coupon is scanned
Sales transaction data is uploaded to the SAP Retail system using POS inbound
processing.
The coupon discount amounts are posted to the relevant vendor and/or store in line
with the distribution instructions in the coupon profile
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Point of Sale
(POS)
Point Of Sales - Definition
The sales and financial transactions are executed with an

decentral electronic POS system or an distributed non-SAP
retailing system and are transfered with the help of a
converter.
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POS - Overview
Use POS Outbound to supply the POS systems in the store with
current data at regular intervals
Transfer sales data of anonymous or named customer from POS to

the central SAP system.They can be transmitted as sales as per
receipt or aggregated sales
Settlement of Payment Cards
Transfer financial transactions
Handling of vouchers
106
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POS Interfacing
Set Exchange
Assignments Rates
Customer EAN
Assignments
Article
MC
HQ / DC Price
Hierarchy
Store
Delivery
Outbound
SAP ECC POS
Retail Inbound Back-office
Sales
Goods
Receipt
Inventory
Finance
Returns
Additionals Customer
107
107
POS Interfacing
SAP Outbound SAP Inbound

Sales
Article
Payment List
Basic Data
Financial Transactions
Price
Goods Movement
Store Goods Receipt
EAN Cashier Statistics
Sales Sets Store Orders

Store Physical Inventory
Merchandise Categories
Master Data
Exchange rates
Article
Taxes Price
Customer Master Customer
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POS : Interfaces
SAP Retail
POS Interface
Inbound processing Outbound processing

unit POS unit
Sales Article data
Stores orders Monitor Prices
Store goods receipts Delivery note
ALE/EDI
POS-Converter
Conversion
IDoc IDoc
Communication
Stores/Point-Of-Sale
109
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POS : Outbound
Article Master Exchange Rates

Merchandise WPDCUR01
Data incl. Tax Rates
Categories
Conditions WPDTAX01
WPDWGR01
WP_PLU02
Set-
Customer Data
Assignments
WP_PER01
WPDSET01
POS
Outbound
EAN- Products
Assignments WPDNAC01
WP_EAN01
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Handling in POS Outbound

R/3-System
Application POS ALE EDI
Data Master- Transfer into Comm.-

Preparation IDoc IDoc
communication files
Data Status
Communication Comm.-
File
Store System Converter
111
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POS : Inbound
Sales
as per receipts: WPUBON01 Store Orders
aggregated: WPUUMS01 WGSREQ02
Payment Cashier
Information Statistics
WPUTAB01 WPUKSR01
Financial Store Inventory

Transactions POS- WVINVE02
WPUFIB01
Inbound
Master Data
Goods Article, Customer,
Movements EAN Assignments
WPUWBW01 WP_PLU02
WP_PER01
WP_EAN01
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Handling in POS Inbound

R/3-System
Application ALE IDoc-File
Workflow
Comm.-
Application Application IDoc
Data Function
Data Status
Communication Comm.-
File
Store System Converter
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POS : Handling of Payment Cards
Bank of the
Bank retailer
Debits amounts from

the cardholder and - Authorization via POS
transfers them to the
bank of the retailer - settles payments
Clearing-
House
- Grants authorization
- Provides services for
billing and settlement
Uses payment card to pay his

purchases
Customer with Delivers goods and accept payment cards

Payment Card Retailer
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POS Functionalities
Download master data to Point-Of-Sale
Sales as per receipt to anonymous customer
Payment type cash with different currencies
Return
Payment with credit card and customer card, granting of an item discount
Sales as per receipt to known customer
Payment with credit card, customer card and on invoice, granting of an header discount
Voucher: Buying and Payment
Aggregated sales with payment list
Financial transactions: Day-end-closing
Settlement of payment cards and incoming payment
Analysis of sales in Retail Information System (Sales as per receipt and aggregated sales)
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Scenario: Sales
Article
Maintenance
Listing
Sales-Audit Calculation
Sales
Analysis Transfer POS Outbound
data to POS
Settlement
of Payment Sales on
Transfer to Cards cash
clearing house register
Incoming Day-End- Transfer of
Payment Closing receipts
Financial Transaction POS Inbound
116
116
Supply Chain
Execution
Basic Concepts
Process Overview
Goods Receipt Process
Inventory Management
Goods Issue Process
Merchandise Distribution
118
118
Process Overview
Overview Diagram
Internet Selling to Customers
Vendor
Customer
Sales & Delivery
Warehouse Returns
To stores
Distribution
Center
Central
From Planning to
SAP
Execution
Retail System
Store

Promotions
120 Consumer
120
Requirements Planning & Warehouse Deliveries

Merchandise Flow
Information Flow
Vendor
Requests
&
Quotations
Central
SAP
Retail System
Distribution
Basic Concepts Center
121
121

Merchandise Flow
Information Flow
Vendor
1. Requirements
Planning
Requests
&
Quotations
Central
SAP
Retail System
Distribution
122
122

Merchandise Flow
Information Flow
2. Purchase
Vendor Order
1. Requirements
Planning
Requests
&
Quotations
Central
SAP
Retail System
Distribution
123
123

Merchandise Flow
Information Flow
2. Purchase
Vendor Order
1. Requirements
Planning
3.Sales & Delivery Requests

To stores &
Quotations
Central
SAP
Retail System
Distribution
124
124

Merchandise Flow
Information Flow
2. Purchase
Vendor Order
1. Requirements
Planning

To stores &
Quotations
4. Inbound Delivery
& GR
Central in DistributionCenter
SAP
Retail System
Distribution
125
125

Merchandise Flow
Information Flow
2. Purchase
Vendor Order
1. Requirements
Planning

To stores &
Quotations
4. Inbound Delivery
& GR
Central in DistributionCenter
SAP
Retail System
5.Invoice Verification Distribution

Basic Concepts & Check Center
126
126
Structure of Distribution Center
127
127
Goods Receipt
Process
Goods Receipt : Steps Involved
129
129
Goods Receipt : Steps Involved

Goods receipt in a site (distribution center or store) can be done in one or two steps.
Single-step procedure: A (complete) goods receipt (GR) is executed directly.
Two-step procedure: A rough goods receipt (rough GR) is run first, enabling
delivery quantities to be entered, and is followed by a GR.
130
130
Goods Movement Documents
131
131
Documents from PO to GR
132
132
Inventory
Management
Stock Overview
134
134
Goods Movements
135
135
Goods Movements
- Goods receipt (GR)
Goods movement in which a goods receipt from an external vendor (or from production) is posted. A goods receipt leads to an increase in the warehouse stock.
- Goods issue (GI)
Goods movement in which a merchandise shipment to the customers, an article withdrawal or issue, or consumption is posted. A goods issue leads to a decrease in the warehouse stock.
- Stock transfer
A stock transfer consists of removing articles from one storage location and putting them away in another storage location. Stock transfers can take place either within the same site or between
two sites (distribution centers or stores).
- Transfer posting
A transfer posting is a general term for stock transfers and changes to an article's stock identification or category. It is irrelevant whether the posting relates to a physical movement or not.
136
136
Transfer Posting
137
137
Stock Transfer from DC to Store
138
138
Store Physical Inventory

Periodic physical inventory
Create and post
physical inventory document
Send physical inventory

Block storage location
document to store
Print count list at store

or convert to MDE
Count, weigh, measure,

estimate
Send back
count results
Post physical inventory

differences
Unblock storage location Physical inventory analysis
Difference
140
140
Creating and Sending the Inventory For Internal Use Only
Documents
Document date Physical

Inventory Doc.
Planned count date
IDoc
Site or
Storage location paper
Article
Head Office Store
141
141
Sending the counting results back to For Internal Use Only
Head office
Counting
results
POS Inbound
142
142
Clearing of the differences
Counting
results
Inventory Management
Book Actual
Stock 100 Counted 99
Difference 1
I-Differenz 1
100 100
Initialize recount
or posting the difference
143
143
Scenario: Store Physical Inventory
Stock overview
If needed:
Check post goods receipt
stock overview
Analyse
physical Prepare
Create physical
Inventory overview inventory physical
inventory doc.
inventory
Inventory
controlling
Clear
differences Process physical
inventory Send document to store
(Idoc)
Clear differences in
inventory management POS Inbound of
counting results
144
144
Goods Issue
Business Process
146
146
Shipping : Procedure
147
147
Merchandise
Distribution
148
148
Replenishment Strategies
Pull
Distribution Push
Warehouse
Warehouse
planning Allocation
Allocation
Salesorder
Sales order
order
order
Warehouse
Warehouse
order
order
Purchase
Purchase Collective
Collective
order
order Purchaseorder
Purchase order
Distribution Goods
Goods
processing receipt
receipt Processing
Processing
methods
methods
Goods
Goods
issue
issue
149
149
Processing Methods
Goodsreceipt
Goods receipt
Merchandise
Merchandise
Stock
Stock Recipient-driven
Recipient-driven
Cross-docking
Cross-docking driven
driven
Placement
Placement flow-through
flow-through flow-through
flow-through
Pickingofof
Picking
Generationofof
Generation Generationofof
Generation distribution
distribution
deliveries
deliveries deliveries
deliveries orders
orders
Pickingwith
Picking with
Generationofof
Generation
picking
picking deliveries
deliveries
requests
requests
Goodsissue
Goods issue
150
150
Stock placement / Putaway: General

Two different processes:
1) Stock placement and goods receipt
2) Ordering from stores and goods issue to stores
Standard supported method: no customizing needed
151
151
Stock placement / Putaway: Overview
High-rack
2 stor. 3
Picking
1 4
Vendor Goods Goods Stores

receipt issue
152
152
Cross Docking: General

Direct delivery to stores
No stock placement
No repacking and picking at DC
Fewer handling steps: no stock placement and no picking
Assignment between procurement and delivery, causes smaller chance on mistakes in process
153
153
Cross Docking: Overview
High-rack
stor.
Picking
1 3

receipt issue
2a 2b
Cross
docking
154
154
Flow Through: General

No stock placement
No picking at DC
Goods are repacked for delivery to store
Two methods: Recipient driven or Merchandise driven

Merchandise driven will be shipped per complete handling unit (pallet) using distribution orders
Recipient driven will be shipped after repacking
155
155
Flow Through: Overview
High-rack
stor.
Picking
1 3

receipt issue
2a 2b
156
156
Site Distribution Profile
Setting in Site Master in view

Purchasing/Distribution
(only in DC sites possible)
158
158
Article Distribution Profile

Default values for controlling merchandise distribution in a Distribution
Center
159
159
Article Distribution Profile
Setting via article master

Logistics DC view
160
160
SAP Retail Store
161
161
mySAP Retail Store

Login
screen
Main menu:
162
162
Retail Store - Functionalities logistics

Inventorymanagement
Inventory management
Masterdata
data Enter
Entergoods
goodsreceipt
receipt
Master
Enter
Entergoods
goodsmovement
movement
Display
Displaysite
sitedata
data
Display
Displayand
andedit
edit
Display
Displayassortment
assortmentlist
list
physicalinventory
inventory
physical
Display
Displayproduct
productcatalogs
catalogs
Stock
Stockedit
edit
Display
Displayand
andmaintain
maintain
customerdata
customer data
Sales
Sales
Display
DisplaySales
Salesprices
prices
Maintenance
Maintenancesales
salesorders
orders
Shelf
Shelflayout
layout
Additionals
Additionals
Information Cash
Cashbalancing
balancing
Information
Allocation
Allocation
Purchasing
Promotions
Promotions Purchasing
Standard
Standardanalyses
analyses(BW)
(BW) Store
Storeorder
orderand
andfollow-on
follow-on
documents
Open
Opengoods
goodsreceipt
receipt documents
Expense
Expenseinvoice
invoice
163
163
Retail Store - Functionalities HR
HumanResources
Human Resources
Maintain
Maintain employee
employeedata
data
Assign
Assigncontract
contracttypes
types
Record
Recordworking
workingtimes
times
Reports
Reports
164
164
Retail Store Architecture

mySAP Retail
HQ
SAP Business
ITS Connector
http
Standard Web SAP Business

browser Connector
XML
(opt.)
Store
165 Source: SAP
165
Retail Store - Overview Functionalities
6.
4. 5.
1.
3. 2.
166
166
Retail Store - Master Data
Site
Assortment List
Product Catalog
Customer
Sales Prices
Space Management
167
167
Master Data - Site
Address
Opening hours
Lay-out / blocks
Receiving points
Departments
Merchandise
Categories
168
168
Master Data Assortment List
Assortment
list selection
Date selection
Vendor selection
Detailed article
information
169
169
Master Data Assortment List

An assortment list contains
All articles that can be ordered per store within a certain period
Descriptions of new articles and those to be discontinued
Information about sources of supply (DC or external vendor), like

purchase info, delivery unit, sales unit
Information about movement data (promotions, allocation tables

previous orders)
Information about presentations and article sales (labels, sales

prices, layout)
170
170
Master Data Sales Prices
Display or change
article price
Selection by
article number or
EAN
Optional display
of price history
171
171
Retail Store - Purchasing

Purchasing
Manual creation of Store Order

Creation of Store Order using PDC
Creation from Replenishment
172
172
Purchasing Store Order
173
173
Retail Store Inventory Management

Inventory
management
Goods Receipt
Goods Movement
Physical Inventory
Stock Entry
174
174
Inventory Management - Goods Receipt

in Store
Receipt data
Head office
Vendor
Store
Delivery
DC Delivery
Picking
Goods issue
Billing
175 Source: SAP
175
Inventory Management - Goods Receipt
Enter GR
Reverse GR
Return Delivery
176
176
Retail Store Sales
Create Sales Order

Additionals
177
177
Sales Process Overview

Purchase Order
Sales Order
Head office
Vendor
DC Delivery
Store
178 Source: SAP

178
SAP POS DM
179
179
SAP POS DM
SAP for Retail POS Data Management enables a retailer to collect all the available POS data and use it conveniently in all back
office systems, including non-SAP applications.
POS DM Solution helps retailers access the Cash Register information. This information provides valuable insight into
customer buying patterns and inventory carrying costs, both details critical for competitive advantage in todays retail industry.
180
180
SAP POS DM
Purpose
As the reporting and analysis part of SAP POS DM, the Business content for POS Analytics allows to upload POS data efficiently to
SAP BI using the PIPE (POS Inbound Processing Engine) and to create reports for the following areas:
Store/Article Analytics
Event Analytics
Cashier Analytics
181
181
POS Integration Diagram
CONVERTER DATA CLEANSING & DATA WAREHOUSE
PI POSDM / BI
POS
Files
PIPE
TLOG Delta
PIPE
PIPE Queue
OUTBOUND
OUTBOUND
DB INTERFACE
INTERFACE
IDOC
POS INBOUND INTERFACE
Standard
POS Outbound Retail Extraction/
IDOC Processes Delta
Management
Standard Interface
POS OUTBOUND INTERFACE
ERP SYSTEM
New Interface
RETAIL
182
182
SAP POSDM Solution Diagram
Sales Analyses of POS Data

Store Loss Promo
BI-Reporting
Analysis
Templates
Contr. Prevent
SAP BI
mySAP
Landscape
PIPE Outbound Interfaces
POS Inbound Processing Engine
3rd Party
Landscape
Upload of POS Data to SAP BI

via POS Inbound Processing Engine
183
183
Retail Transaction Codes
Microsoft Word
Document
184
184

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Functional Overview

in SAP for Retail

SAP IS Retail IT Architecture

Organizational structures in SAP Retail

Supply Chain Execution

SAP Retail Store

mySAP Retail: IT architecture

POS Up- & Download

STORES R/3 Retail

Basic Concepts Analysis and

Basic Concepts Analysis and

Basic Concepts Analysis and

Site Master Data

Organizational Elements : Sales

Sales Organization 0001 0002

Distribution Channel 0001 0002 0003

Sales Organization Sales Org 1 Sales Org 2

Distribution Distribution Distribution

Organizational Elements: Purchasing

Purchasing Organization R300

Purchasing Area R301

Organizational unit which procures articles and

Highest level in purchasing for

Purchasing data vendor master

Maintaining master data

Group of buyers who takes the responsibility

no data retention level

Organizational Elements : Sales - Purchasing

Sales Org. - Purchasing Org

Purchasing organization 0001 0002

Sales organization 0001 0002 0003

Sites: Structure and Assignments

In retail switch DC and Store can be maintained as sites

Enable merchandise to be stored and tracked (using inventory

Map different structures (for example franchisees) to the system

What are site profiles?

What is standard available?

Sites - Integrated site maintenance

Logistic data Assortment data

Company Code Sales Org. and Site

Sales Order POS Sales

Real Intercompany Anonymous

If Financial Accounting is not active for the franchisee, it can be assigned

Site: Master Data

Organizational Elements : Summary

Organizational Structures in Retailing

Consumer Consumer Customer Customer Customer

Organizational Elements : Reference Sites

Reference DC Reference Store

Provides default data for

DC South DC East Store Bonn Store Berlin

Provides default data for

DC South DC East DC North

Reference Store- Reference Store Reference Store

Store Store Store

Master Data in SAP Retail

Vendor Master Data

Company Code Data lief_b.p pt

Purchasing organization data

Ordering address Vendor Invoicing party

Goods supplier Payee

Vendor creation: Vendor types

Internal vendors External vendors