Ing. Dirk Sijbesma MEd.

Methodical Design
preliminary research
If the customer says nooooo. to the product, look for the factor that did not seem important (Dirks)

NEED

User values
Need User context
Define goal
analyzes User profile
User scenario

GOAL
Human Factors

Productvision
 Human factors

User Product

Context
 Product design

Technologie Humanity

Industrial design Human factors

Product development
 Attention for the product user interaction

intensive interaction
dangerous when disfunctioning
new functions
new users
new user context
Do the research
Phases in use Environmental factors product Factors users Factors

Resultaat week 2:
User scenario: Phases in use Environmental factors product Factors users Factors
User scenario: Phases in use Environmental factors product Factors users Factors

External research: user

1. Needs, wishes, values of the user
2. User scenario:
Phases in use
Environmental factors
product Factors
users Factors
3. Requirements
4. Goal of the product (function = what does it need to do)
 User scenario

Systematic description of how the

product will be used:
normal operation and abuse
 Stages of use
Transport to location
Prepare for use
Start to operate
Operate
Stop to operate
Clean
Transport
Store
Maintain
Repare
Dispose
Recycle
OBSERVE
CREATE

IMAGINE
 Context factors

Physical context
Visual, auditive conditions
Physical conditions
Social context
Etc.

OBSERVE!!!
RESEARCH!!!
 Product factors
Physical factors:
(weight, size, dimensions, etc.)

Productinformation ASK,
(displays, instruction, use cues, goal, etc.)

Process characteristics MEASURE

(waste, controls, side effects, etc.) &
Dangers
(fire, electric shock, poor maintenance, etc.)
RESEARC
H
 User characteristics
age
Gender
fysical characteristics
RESEARCH!!!
Human dimensions, strength.

sensory characteristics
Sight, hearing.
 Userscenario: why?

Predict (future) use to define user requirements

 Stages of use
Transport to location
Prepare for use
Start to operate
Operate
Stop to operate
Clean
Transport
Store
Maintain
Repare
Dispose
Recycle

Userscenario:
1.Determine the relevant stages of use

Operation Analysis:
1.Determine for each stage the context
2.Find out what actions in these stages are carried out
3.Determine which factors (environment, product, user) can
affect these actiond.
4.Set the product requirements for appropriate action
 Stage:
Context:

Actions in this stage User requirements

Factors that influence
this stage:
Men, product, context

..
.. .
.
.

Format voor user scenario

 Stage: buying
Context: department store

Actions in this stage User requirements

Factors that influence
this stage:
Men, product, context

Loading the product

Maximum weight 5 kg
Out of the storage
Physical fitness Dimensions (LxBxH)
and carrying
Weight of the product Carrying handles
it to the cashier
dimensions

Format for user scenario

 FUNCTION COSTS
(total cost of ownership)
- Primary function
(product required performance, - Investment
reliability, safety) - Life
- Load - Energy use
(mechanical strain, power, climatic - Fuel consumption

Economical
Technical
influences, chemical influences) - Maintenance
- Capacity - Repair
- Manageability - Labour
(size, weight, transport) - Disposal
- Usability
(shape, ergonomics, noise, ease)
- Maintainability
- Environment
(noise, odor, contamination)
- Legislation
(Health and Safety)
User criteria

DEVELOP/DESIGN/CONSTRUCT

Manufacturing criteria

TECHNOLOGIE FACILITEITEN
- Engineering - Capacity
Economical
Technical

- Manufacturing - Equipment and tools

- Patents - Delivery time
- Standardization
- Quality
- Recycling