ENTERPRISE

RESOURCE
PLANNING:
CASE STUDIES
SUCCESSS AND
FAILURE
SUBMITTED BY:
TANUSHREE ROY
PRIYA VERMA
AMAN RAJ SINGH
Enterprise Resource Planning
Enterprise resource planning (ERP) is a cross-functional
enterprise system that serves as a framework to integrate and
automate many of the business processes that must be
accomplished within the manufacturing, logistics,
distribution, accounting, finance, and human resources
functions of a business.
Sales,
Distributi Production
on, Order Planning
Management

Customer/
Employee
Human Integrated
Resources Logistics

Accouting
and
Finance
Why ERP?

Companies are finding major business value in installing ERP

software in two major ways:

ERP creates a framework for integrating other systems and

improving customer service, production, and distribution
efficiency.

ERP provides vital cross-functional information quickly on

business performance to managers to significantly improve their
ability to make better business decisions across the enterprise.
Colgate-Palmolive Company

Colgate-Palmolive Company (New York) is a leading global

consumer products company, selling brands like Colgate,
Palmolive, Mennen, Softsoap, Irish Spring, and Hills Science
Diet and Hill Prescription Diet pet foods in more than 200
countries and territories.
Colgate ERP Implementation

The company's ERP implementation began in 1996, has already

completed 2 times overall upgrade, currently include the SAP R
/ 3 series, mySAP senior schedule plans and optimization, CRM,
SAP portal and mySAP Business Warehouse (Business
Warehouse).

The implementation of the global human resources

management, and SAP business warehouse at present more
than 6 TB storage customer data. At present, the more than
15000 using ERP system.
 Before ERP After ERP

It took Colgate U.S. Now, order acquisition and

processing combined takes
anywhere from one to five
four hours
days to acquire an order,
and another one to two Distribution planning and
picking used to take up to
days to process the order
four days; today, it takes 14
On-time deliveries used to hours.

occur only 91.5 percent of After R/3 the figures are 97.5
the time, and cases ordered percent and 99.0 percent,
respectively
were delivered correctly
97.5 percent of the time Total delivered cost per case
has been reduced by nearly
10 percent.
COLGATE Implemented SAP
Colgate company adopted SAP provide ERP system, implement
successful modules including supply chain management,
customer relationship management, supplier relationship
management, human resources management, financial
management, integrated application, order processing
procedure management, materials management, production
management list, self-service and other employees.
Colgate-Palmolive: The Benefits of
ERP
The implementation of SAP across the Colgate supply chain
contributed to increased profitability.

Global efficiencies in purchasing-combined with product and

packaging standardization-also produced large savings.

Helps Colgate to coordinate globally and act locally.

Consistency: Each site works off of a global task list

Visibility: Central functions can monitor progress

Resources :Reduce report preparation time Timely monitoring of task

follow-up

IT Benefit: Leverage existing SAP investment in IT resources and

infrastructure for ongoing support
 Objective Of SAP
A global system to define, document, and effectively implement a
site-wide change control system so changes affecting quality,
safety, environment, production and operations, are fully
understood, thoroughly evaluated, formally approved, and
properly implemented.

Focusing on the end-user:

Build on out of the box functionality configured in Customer

Validation

Modify terminology to match CP terms

Review configuration and custom developments

Process Flow of SAP
Log Change

Pre-project Approval

Assign Tasks

Pre-startup Tasks

Approval to Startup

Startup Tasks

Project Closure
Approval

Close Change
Colgate-Palmolive Takes Control
Of Global It With SAP RPM
Recently, Colgate-Palmolive turned to SAP Resource and Portfolio
Management (SAP RPM).

This application enables companies to inventory and track resources,

skills, and budgets related to planning and managing of projects.

With a global pool of resources, centrally maintained in SAP RPM,

Colgates project managers are better able to take advantage of
resources regardless of their physical location.

With a global pool of resources, centrally maintained in SAP RPM,

Colgates project managers are better able to take advantage of
resources regardless of their physical location.

SAP RPM, Colgate can capture information that lets the company
review how well the projects were planned, which helps provide
feedback to improve planning on future projects