Documenti di Didattica
Documenti di Professioni
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WITH DIFFICULT
SITUATIONS
Group 4
Dapulaza, Alfredo, Jr.
Magracia, Jheriza
Sabado, Godofredo
Radovan, Vyn
I. DEALING WITH
RELUCTANCE
3. Stress confidentiality
2. Topic avoidance
3. Disclosure
4. Confrontation
Two kinds of confrontation
1. DIRECT
- involves express statement of the
lawyers disbelief.
2. INDIRECT
- takes place when you look at your
client in the eyes and suggest that he
or she is telling a lie.
4 Techniques in Direct
Confrontation
3. Silence
4. Direct confrontation
III. THE CLIENT WHO
SAYS TOO MUCH
(DIGRESSING)
3. Domineering client
HOW TO HANDLE
1. Stay calm