Tourism

By-
Ridhika Ritolia
Jayant Sharma
Saurabh Singh
Introduction: Tourism
Industry
Business of attracting,
accommodating, and entertaining
tourists, and the business of
operating tours
Derived from Latin word TOMOS &
Hebrew word Torah
Measured in three different criteria
It requires a displacement outside the
known environment.
The purpose for travel: The reason for
travel must be any reason other than
remuneration from the place visited.
Duration: The duration of stay can be a
minimum of one day with or without
an overnight stay, but there is a cap on
the maximum time period, usually it
should not be more than a year.
Tourism: Advantage India
Policy support
The Visa on Arrival scheme was extended to
150 countries in 2015
A 5-year tax holiday has been offered for
2-,3- and 4- star category hotels located around
UNESCO World Heritage sites (except Delhi &
Mumbai)
Advantage
India
Attractive opportunities
India has a diverse portfolio of niche tourism
products cruises, adventure, medical,
wellness, sports, MICE, eco-tourism, film, rural
& religious tourism
India is expected to receive nearly half a
million medical tourists by 2015, implying an
annual growth of 30 per cent
In January 2016, Federation of Indian
Chambers of Commerce & Industry (FICCI)
announced
Diverse attractions
India offers geographical diversity, attractive
beaches,
30 World Heritage Sites & 25 bio-geographic
zones
The countrys big coastline is dotted with a
number of attractive beaches
Robust demand
Foreign tourist arrivals expected to increase
at a CAGR of 7 per cent over 200525
India recorded 8 million foreign tourist arrivals
in 2015, registering an annual growth of 8.1 per
cent over the previous year
By 2020, medical tourism industry of India is
expected to touch USD8 billion
8.9 million foreign tourists visited India in
2016, witnessing increase of 11 per cent from
2015
Scope of IT in Tourism
Industry
Transport Sector
Car Rental - corporate or business travellers along with the
tourists wanting better service and comforts while travelling
Railways - Now a person can book tickets well in advance of the
date of travel and get reservation on the spot
Airlines - maximum computerisation for ticket booking in the
travel segment
Accommodation
A system containing information about availability, prices, and
related services for Airlines, Car Companies, Hotel Companies,
Rail Companies, etc. and through which reservations can be
made and tickets can be issued
Attraction sector
Information about the kind of attraction, where they are located
and how to get there is of vital importance
Best Organisations
MAKE MY TRIP
Headquartered in Gurgaon
It provides online travel services
including flight tickets, domestic
and international holiday
packages, hotel reservations.
MakeMyTrip started its Indian
operations in September 2005
Full-service online portal
Across 50 cities in India
Yatra.com
It is the second largest online
travel website in India
With 30 per cent share of
the 370 billion market for all
online travel-related
transactions
Yatra.com has made three
acquisitions till now-ticket
consolidator Travel Services
International (TSI) in October
2010, global distribution
system (GDS) provider
MagicRooms
Impact Of IT on Business
Structure

Customer Optimize
Reduced costs
Satisfaction Process

Increased
Reach,Userbas Competiveness
e
Role of IT in the Business
Structure
Used to strengthen customer Advantages
Advantages
relationships
It is used to select content
Software that matches user
Profiling preferences.

Increased Timely
Access to information
Analytics used to predict information exchanges
anything about the user
Automatic
Prediction
Reduction in
Research
operational
competitors
Ease of transactions
costs
Electronic
Payment
Future Prospects

Indias rising middle class and increasing disposable incomes has

continued to support the growth of domestic and outbound tourism

Domestic Tourist Visits (DTVs) to the States/Union Territories (UTs)

grew by 15.5% - 1.65 billion (provisional) during 2016 with the top 10
States/UTs contributing about 84.2 per cent to the total number of
DTVs, as per Ministry of Tourism

India is expected to move up five spots to be ranked among the top

five business travel market globally by 2030, as business travel
spending in the country is expected to treble until 2030 from US$ 30
billion in 2015

International hotel chains will likely increase their expansion and

investment plans in India, and are expected to account for 50 per
cent share in the Indian hospitality industry by 2022, from the
current 44 per cent
References

http://
ijcsit.com/docs/Volume%202/vol2issue6/ijcsit2
011020666.pdf
http://
www.academia.edu/6576030/Information_Techn
ology_in_Tourism_Industry_What_More_Needed
http://
www.tradechakra.com/indian-economy/service-se
ctor/tourism-industry.html
https://
www.ibef.org/industry/tourism-hospitality-india.
aspx