Shockley-Zalabak,

9e Update
Pamela S. Shockley-Zalabak

Chapter 6
Groups in Organizations

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 Learning Objectives (1 of 2)

6.1 Relate group effectiveness to individual

participation behaviors
6.2 Practice effective group participation
6.3 Identify types of groups in organizations
6.4 Describe the team-based organization
6.5 Describe group processes

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 Learning Objectives (2 of 2)

6.6 Describe working in groups

6.7 Describe positive and negative
participation behaviors

Copyright 2016 Pearson Education, Inc. All rights reserved.

 Introduction: Groups in
Organizations

Objective 6.1 Relate group effectiveness to

individual participation behaviors

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 6.1 Introduction: Groups in
Organizations

- Peer relationships
- Multiple memberships

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 Small-Group Experiences

Objective 6.2 Practice effective group

participation

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 6.2 Small-Group Experiences

- Organizational groups
- Different types of organizational groups

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 Types of Groups

Objective 6.3 Identify types of groups in

organizations

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 6.3 Types of Groups (1 of 10)

Primary Work Teams

- Long-standing teams
- Project teams
- Prefab group
- Self-managing teams

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 6.3 Types of Groups (2 of 10)

Directional Groups
- Overview
- Functioning
- Examples

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 6.3 Types of Groups (3 of 10)

Quality Teams
- Overview
- Functioning

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 6.3 Types of Groups (4 of 10)

Task Force Groups

- Overview
- Functioning

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 6.3 Types of Groups (5 of 10)

Steering Committees
- Overview
- Functioning

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 6.3 Types of Groups (6 of 10)

Focus Groups
- Overview
- Functioning

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 6.3 Types of Groups (7 of 10)

Geographically Diverse Teams

- Overview
- Functioning

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 6.3 Types of Groups (8 of 10)

Social Support Groups

- Overview
- Functioning
- Examples

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 6.3 Types of Groups (9 of 10)

Interorganizational Groups
- Overview
- Tensions
- Functioning

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 6.3 Types of Groups (10 of 10)

Communities of Practice
- Overview
- Basic processes of CoP
- Functioning

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 The Team-Based Organization

Objective 6.4 Describe the team-based

organization

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 6.4 The Team-Based Organization

High-Reliability Organizations
- Overview
- Examples
- Functioning

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 Group Processes

Objective 6.5 Describe group processes

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 6.5 Group Processes (1 of 2)

Workplace Democracy
- Individual objectives
- Organizational issues
- Link between individual objectives and
organizational issues
- Factors that improve workplace democracy

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 6.5 Group Processes (2 of 2)

Group Norms and Communication Roles

- Group norms
- Communication roles

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 Working in Groups

Objective 6.6 Describe working in groups

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 6.6 Working in Groups (1 of 3)

Diverse Work Groups

- Overview
- Factors influencing functionality
Creativity and Collaboration
- Overview
- Threats to creativity
- Steps to enhance group creativity

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 6.6 Working in Groups (2 of 3)

Virtual Groups
- Overview
- Advantages
- Disadvantages
- Requirements
- Barriers to global virtual group interactions

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 6.6 Working in Groups (3 of 3)

Groups, Knowledge Sharing, and

Technology Use
- Overview
- Structural characteristics
- Collaborative technology

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 Increasing Group Participation
Effectiveness

Objective 6.7 Describe positive and negative

participation behaviors

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 6.7 Increasing Group Participation
Effectiveness (1 of 2)

Negative Participation Behaviors

- Overview
- Examples

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 6.7 Increasing Group Participation
Effectiveness (2 of 2)

Positive Participation Behaviors

- Overview
- Examples

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