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FPO for Shockley-Zalabak,

9e Update
Cover Pamela S. Shockley-Zalabak

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Chapter 3
Communication Implications
of Major Organizational
Theories

2016 Pearson Education, Inc. All rights reserved.


Learning Objectives (1 of 2)

3.1 Describe scientific management, human


behavior, integrated perspectives, and
postmodern, critical, and feminist perspectives
in contemporary organizations
3.2 Describe scientific management theories
for organizations
3.3 Describe human behavior theories for
organizations

2016 Pearson Education, Inc. All rights reserved.


Learning Objectives (2 of 2)

3.4 Describe integrated perspectives


theories for organizations
3.5 Describe postmodern, critical, and
feminist theories for organizations

Copyright 2016 Pearson Education, Inc. All rights reserved.


Introduction: Communication
Implications of Major Organizational
Theories

Objective 3.1 Describe scientific


management, human behavior, integrated
perspectives, and postmodern, critical, and
feminist perspectives in contemporary
organizations

2016 Pearson Education, Inc. All rights reserved.


3.1 Introduction: Communication
Implications of Major Organizational
Theories
- Scientific Management
- Human Behavior
- Integrated Perspectives
- Postmodern, Critical, and Feminist Perspectives

2016 Pearson Education, Inc. All rights reserved.


The Scientific Management School

Objective 3.2 Describe scientific


management theories for organizations

2016 Pearson Education, Inc. All rights reserved.


3.2 The Scientific Management
School (1 of 4)
Principles and Basic Activities for Scientific
Management
Essential elements
Scientific method of work
Time and motion study

2016 Pearson Education, Inc. All rights reserved.


3.2 The Scientific Management
School (2 of 4)
Principles of Management
Unity of command
Equity
Initiative
Esprit de corps
Management activities

2016 Pearson Education, Inc. All rights reserved.


3.2 The Scientific Management
School (3 of 4)
Principles of Bureaucracy
Charismatic authority
Traditional authority
Bureaucratic authority

2016 Pearson Education, Inc. All rights reserved.


3.2 The Scientific Management
School (4 of 4)
Communication Implications of Scientific
Management Theories in Contemporary
Organizations
Management tool
Communication activity specialization
Formal communication activities

2016 Pearson Education, Inc. All rights reserved.


The Human Behavior School

Objective 3.3 Describe human behavior


theories for organizations

2016 Pearson Education, Inc. All rights reserved.


3.3 The Human Behavior School (1 of
2)

Major Human Behavior Theories


Principles of coordination
The Hawthorne effect
Theory X and Theory Y
Participative management

2016 Pearson Education, Inc. All rights reserved.


3.3 The Human Behavior School (2 of
2)

Communication Implications of Human


Behavior Theories in Contemporary
Organizations
Effective communication
Contemporary organizations

2016 Pearson Education, Inc. All rights reserved.


Integrated Perspectives Viewpoints

Objective 3.4 Describe integrated


perspectives theories for organizations

2016 Pearson Education, Inc. All rights reserved.


3.4 Integrated Perspectives
Viewpoints (1 of 3)
Process and Environmental Approaches
Decision making approach
Sociotechnical integration
Contingency theory
Systems approach
Learning organizations

2016 Pearson Education, Inc. All rights reserved.


3.4 Integrated Perspectives
Viewpoints (2 of 3)
Cultural Approaches
Organizational culture formation
The strong cultural perspective
The subculture perspective
The fragmentation perspective
The identification perspective
Sensemaking model

2016 Pearson Education, Inc. All rights reserved.


3.4 Integrated Perspectives
Viewpoints (3 of 3)
Communication Implications of Integrated
Perspectives in Contemporary
Organizations
External environment
Concern for organizational culture

2016 Pearson Education, Inc. All rights reserved.


Postmodern, Critical, and Feminist
Perspectives

Objective 3.5 Describe postmodern, critical,


and feminist theories for organizations

2016 Pearson Education, Inc. All rights reserved.


3.5 Postmodern, Critical, and
Feminist Perspectives

Communication Implications of
Postmodern, Critical, and Feminist
Perspectives in Contemporary
Organizations
Delayering of organizations
Diverse workforce

2016 Pearson Education, Inc. All rights reserved.

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