ISO Management

Systems
Guidance on understanding the benefits of
an ISO Management System
 ISO 22000 ISO 27001
Food Safety Management Information
Systems Security
Management
System

Management
Systems

ISO 9001
Quality ISO 14001
Management Environmental
System Management
Systems
OHSAS 18001
Occupational Health and
Safety Management
Welcome &
Introductions
ISO 9001 Quality
Management Systems
 What is ISO 9001
ISO 9001 is an internationally recognized quality
management system (QMS) standard. It is the worlds
leading quality management standard and has been
implemented by over one million organizations in over 170
countries globally.

The QMS standard is adaptable to any size of company;

large or small; multinational or local; public or private; as it
offers the same scalable benefits for each organization and
the overall objective of the standard is to help companies
meet statutory and regulatory requirements relating to the
product while achieving excellence within their customer
service and delivery. It can also grow market share, driving
costs down and managing risk more effectively. The
standard can be used throughout an organization to
improve performance within a particular site, plant or
department.
 Why ISO 9001
The ISO 9001 standard provides a framework of globally
recognized principles of quality management, including:
customer focus, leadership, involvement of people, process
approach to management, continual improvement, factual
approach to decision making and mutually beneficial
supplier relationships.

Key Principles
Customer focus and customer satisfaction
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationship
Benefits of ISO 9001
 Some of the benefits to your
organization:
Provides senior management with an efficient management process
Enhanced customer satisfaction and improved customer loyalty leading to
repeat business
Increased revenue and market share obtained through flexible and fast
responses to market opportunities
Integration and alignment of internal processes which will lead to increased
productivity and results
Sets out areas of responsibility across the organization
Mandatory if you want to tender for some public sector work
Communicates a positive message to staff and customers
Identifies and encourages more efficient and time saving processes
Highlights deficiencies
Reduces your costs
Provides continuous assessment and improvement
Marketing opportunities
 Some of the benefits to your
customers:
Improved quality and service
Increased credibility and competitiveness in the market
Delivery on time
Right first time attitude
Fewer returned products and complaints
Independent audit demonstrates commitment to quality
Providing confidence to interested parties as to the
consistency, effectiveness and efficiency of the organization
 ISO 9001 Certification
The ISO 9001 quality management certification process involves two sets of
audits.

ISO 9001 Stage 1 (Pre-assessment) audit

ISO 9001 Stage 2 (Certification) audit
 ISO 9001 Training Courses
We offer a variety of ISO 9001 training courses. Each training course
has been designed to offer an overview of the requirements of the ISO
9001 quality management systems standard.

ISO 9001 Introduction to Quality Management (??? day)

trainingwill provide an overview for anyone involved in the
development, implementation and management of a QMS based on
ISO9001:2008.

ISO 9001 Quality Management Implementation (???

day)trainingprovides in-depth details on implementing the quality
standard.

ISO 9001 Lead Auditor (??? day)training will provide you will all
the relevant skills sets required for auditing the ISO9001 quality
standard.
 Benefits of ISO 9001 Training
The training will allow participants to understand how the ISO 9001
quality standard can improve your current quality management
systems (QMS). It has been designed to help demonstrate
commitment to quality and customer satisfaction, as well as
continuously improving your internal QMS system.The objective of
the training is to provide participants with an overview of the
purpose and requirements of ISO 9001 as a tool for business
improvement.
ISO 14001
Environmental
Management System
 What is ISO 14001
ISO 14001 is an international standard for environmental
management systems (EMS) standard is an internationally
recognized environmental management standard.It is a
systematic framework to manage the immediate and long
term environmental impacts of an organizations products,
services and processes. ISO 14001 environmental certification
providesa framework for environmental management best
practice to help organizations:

minimize their environmental footprint

diminish the risk of pollution incidents
provides operational improvements
ensure compliance with relevant environmental legislation,
and
develop their business in a sustainable manner
 Benefits of ISO 14001 EMS
By completing ISO 14001 certification your organization can assure
stakeholders that your environmental management system (EMS)
meets international industry specific environmental standards. Every
company large and small; industrial, manufacturing, services, or
trade related had an impact on the environment and can therefore
benefit from ISO 14001 certification

Identify cost savings with greater emphasis on resource, waste

and energy management
Develop the corporate image and credibility
Quantify, monitor and control the impact of operations on the
environment, now and in the future
Ensure legislative awareness and compliance
Improve environmental performance of supply chain
Protect the company, assets, shareholders and directors
Potentially decrease public liability insurance costs for your
organization
Grow your access to business partners and potential customers
OHSAS 18001
Occupational Health
and Safety Management
 What is ISO 18001
OHSAS 1800 Occupational, Health and Safety Management
Certification is an internationally standard which provides a
framework to identify, control and decrease the risks
associated with health and safety within your company.
Implementing the standard will send a clear signal to your
stakeholders that you view employees health and safety as
a principal priority within your company. the OHSAS 18001
standard provides organizations witha framework for
health and safety management helping them to:

Identify, minimize and control healthand safety risks

Conform to healthand safety legislation
Protect the wellbeing of employees
Benefits of OHSAS 18001
Certification to OHSAS 18001 occupational health and safety
management systems signals to your clients and stakeholders that
your organization is committed to protecting the needs of all your
stakeholders.

Improved corporate image and credibility among stake holders,

regulators, customers, prospective clients and the public
Adoption of international best practice in relation to risk management
Ensures health and well-being of employees, sub-contractors and the
public
Minimization of liability of employers through adoption of proactive
rather than reactive controls
Ensures legislative awareness and compliance
Reduces accident and incident rates by reducing and elimination
workplace hazards
Improves the incident investigation process
Increases employee motivation through the provision of a safer
workplace and participation process
ISO 22000 - Food Safety
Management Systems
 What is ISO 22000
ISO 22000 is an international standard that defines the requirements of
a food safety management system covering all organizations in the food
chain from "farm to fork". The standard combines generally recognized
key elements to ensure food safety along the food chain, including:

Interactive communication
System management
Control of food safety hazards through pre-requisite programmers and
HACCP plans
Continual improvement and updating of the food safety management
system

ISO 22000 is a truly international standard suitable for any business in

the entire food chain, including inter-related organizations such as
producers of equipment, packaging material, cleaning agents, additives
and ingredients.
 Benefits of ISO 22000
Certifying your food management system against the
requirements of ISO 22000 will bring the following benefits to
your organization:

Applicable to all organizations in the global food supply chain

A truly global international standard
Provides potential for harmonization of national standards
Covers the majority of the requirements of the current retailer food
safety standards
Complies with the Codex HACCP principles
Provides communication of HACCP concepts internationally
An auditable standard with clear requirements which provides a
framework for third-party certification
Suitable for regulators
The structure aligns with the management system clauses of ISO 9001
and ISO 14001
Enables communication about hazards with partners in the supply chain
ISO 27001- Information
Security Management
Systems
 What is ISO 27001
ISO 27001 Information Securityand data protection brings supreme
importance to data for organizations globally. Business who are
safeguarding both their client and company data against potential
threats. By integrating a robust information security management system
your organization can ensure that the quality, safety, service and product
reliability of your organization has been safeguarded to the highest level .
ISO 27001 certification is suitable for any organization, large or small and
in any sector. The standard is especially suitable where the protection of
information is critical, such as in the banking, financial, health, public and
IT sectors. The standard is also very applicable for organizations which
manage high volumes of data, or information on behalf of other
organizations such as datacenters and IT out sourcing companies. the ISO
27001 standard provides a framework for Information Security
Management best practice that helps organizations:

protect clients and employee information

manage risks to information security effectively
achieve compliance
protects the company's brand image.
 Benefits of ISO 27001
By achieving certification to ISO 27001 your organization
will be able to reap numerous and consistent benefits.
Some of the benefits of ISO 27001 are:

Keeps confidential information secure

Provides customers and stakeholders with confidence in how you
manage risk
Allows for secure exchange of information
Allows you to ensure you are meeting your legal obligations
Helps you to comply with other regulations (e.g. SOX)
Provide you with a competitive advantage
Enhanced customer satisfaction that improves client retention
Consistency in the delivery of your service or product
Manages and minimizes risk exposure
Builds a culture of security
Protects the company, assets, shareholders and directors