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CPD & Supervision
What is NLP
N Neurology The Mind &
how we
L Linguistics How we use
language &
how it
affects us
P Programming How we
out actions
to achieve
our goals
Presumptions of NLP
People respond to their
experiences rather than
reality itself.
Having a choice is better
than not having a choice.
People make the best
choice they can at the
People work perfectly.
All actions have a purpose.
Presumptions of NLP
All behaviours have a
positive intent.
The unconscious mind
balances the conscious; its
not malicious.
The meaning of
communication is not simply
what we intend, but also
the response we get.
We already have all the
resources we need.
Presumptions of NLP
Mind and body form a
system. They are
different expressions of
the same person.
We process all information
through our senses.
Modelling successful
performance leads to
If you want to understand,
Presumptions & Sub
We process all information
through our senses.
NLP is based on how we use
our senses. We pay
attention to the outside
world, and process the
information it provides,
through our five senses
Mind and body form a
How we process information
affects how we act and how
we act informs the way we
process information.
The Senses & Sub
We have five senses.
Visual Seeing
Auditory Hearing
Kinesthetic Feeling
Olfactory Smelling
Gustatory Tasting

The first three senses are

the main senses and are in
constant use. The latter
two senses are used less
Just as we hear, taste,
touch and smell the outside
world, we recreate create
those sense sensations in
our mind.
The Kinesthetic System:
Made up of our internal and
external feelings of touch
and bodily awareness. It
includes our sense of
balance, our emotion
Some systems believe that
Gustatory and Olfactory are
part of the kinesthetic
Visual System: Creating
internal pictures, visualise,
daydream fantasize and
Auditory System: This is a
mixture of sounds and words.
Creating music in your head,
using your internal voice to
coach you or rehearing the
voices of people that you
Olfactory System:
Remembered and created
Gustatory System:
Remembered and created
Cues to preferred
Systems: Language
Our representational
system often leak into our
To make communication
easier with people who
have different preferred
representational styles to
you by translating
Taking an idea and
expressing it in different
representational systems.
Sensory Language

Visual Predicates
Look, picture, imagination,
insight, scene, blank,
visualisation, perspective,
shine, reflect, clarify,
examine, eye, focus, forsee,
illusion, notice, outlook,
preview, see, show, survey,
vision, watch, reveal, hazy,
dark, appearance, brilliant,
colourful, dim, glimpse,
highlight, illustrate, insight,
obscure, overshadow,
overview, sparkle, spotlight,
vivid, mirror
Sensory Language

Auditory Predicates
Say accent rhythm loud tone
resonate sound monotonous
deaf ask auditable pitch clear
discuss proclaim cry remark
listen ring shout sigh squeak
speechless click croak vocal
whisper tell silence dissonant
hum hush mute harmonious
shrill quiet dumb question
rumble comment call
melodious tone whine
harmony deaf tune musical
acoustic buzz cackle dialogue
echo growl
Sensory Language

Kinesthetic Predicates
Touch handle balance break
cold feel firm grab contact
grasp push rub hard hit
tickle tight solid hot jump
pressure run warm rough
tackle seize push sharp
pressure sensitive stress
soft sticky stuck tap
tangible tension vibrate
touch walk concrete gentle
grasp hold scrape solid
suffer heavy smooth
Sensory Language

Olfactory Predicates
Scented smelly stale fishy
fragrant, nosey smoky fresh
Gustatory Predicates
Sour bitter salty juicy sweet
spicy toothsome mouth-
watering minty nausea
nauseating sugary gall
succulent chew chewy
Non Sensory

Unspecific words
Decide think remember know
mediate recognise attend
understand evaluate process
decided learn motivate
change conscious consider
assume choose outcome goals
model programme resource
thing theory idea sequence
result logic memory future
past present condition
connection competence
Cues to Preferred
Systems: Language
Exercise One
Work with a colleague,
take 5 min each to talk
about what you did last
Listen to your colleague,
noting what language they
use most often.
What system do you think
they prefer?
Cues to Preferred
Systems: Interests
Visual preference: drawing,
interior design, drawing,
fashion, the visual arts,
television and film.
Auditory preference:
language, writing, drama,
music, training and lecturing
Kinesthetic preference:
Sports, gymnastics,
athletics, cooking, crafts,
chocolatiers and perfumers
Cues to Preferred
Systems: Other
Body language, voice tone,
breathing patterns, voice
tone and eye movements
Visual: Defocused eyes, or
looking up. Rapid speech,
high and clear tone. High,
shallow breathing in the top
part of the chest. Tense
body posture, often with
neck extension.
Auditory: Eyes focus on the
midline. Medium pace speech
with melodious tone (often
with an underlying rhythm.
Cues to Preferred
Breathing in the middle part
of the chest cavity.
Rhythmic body movements.
Head may be tilted to one
side, as if listening on the
Kinesthetic: Eye movements
are often downwards and to
the right. Voice tone is
often is low or deep, speech
is slow and soft often with
pauses. Breathing is deep and
from the abdomen. Relaxed
body posture and might make
gestures to the abdomen
Cues to Preferred
System: Other
Exercise Two
Having seen my
presentation style
my body movements
my body posture
my voice
my speech patterns
my breathing patterns
What does this tell you
about my preferred
Cues to Preferred
Eye Movements

Eye Accessing Cues
Exercise One
Working in pairs ask each
other some of the questions
below and watch their eye
movement WHILE THEY
eyes move where the
diagram predicts?
What colour is your front
door? (v)
What is it like to bite into an
orange? (g)
Can you hear your favourite
piece of music in your head?
Eye Accessing Cues
What does it feel like to be
happy? (k)
What is it like to feel wool
next to your skin? (k)
Imagine a purple triangle in a
red square. (v)
What would a chainsaw sound
like when cutting through
corrugated iron? (a)
What would your bedroom look
like with spotted wallpaper?
Imagine the smell of freshly
cooked bread (o)
Which of your friends has the
longest hair? (v)
Eye Accessing Cues
Now ask your co-worker to
remember your last
Where do their eyes move?

This should tell you

something about your co-
workers preferred style.
What does it tell you?