PRINSIP MUTU

1.
2.
3.
4.
5.
6.
7.
8.

FOCUS TO CUSTOMER
LEADERSHIP
KETERLIBATAN ANGGOTA
PROSES
SISTEM
Continual Improvement
BY DATA
Win2 Solution

FOCUS TO CUSTOMER
1. Kebutuhan
2. Kepuasan
3. Kepuasan Stakeholder

LEADERSHIP
1.
2.
3.
4.
5.

Kebutuhan Stakeholder
Visi
Gol
Kesetaraan
Menghargai

KETERLIBATAN ANGGOTA
1.
2.
3.
4.

Peran
Prestasi
Paham masalah dan solusi
Ngacaan

PROSES
Input PROSES Output

Sistem
Sistem = Proses +
Proses

Continual Improvement
Konsisten

By DATA
Data Analisa Action

Win2 Solution