Managing IT Infrastructure and Governance

Issues and Challenges

IT Infrastructure
Hardware and systems integration
Proprietary system vs open system
Storage

Software (systems and applications)

Tailor made vs off-the-shelf

Data Management
Centralized Vs decentralized

Networks and Connectivity

Broadband connection

Current Issues on IT Infrastructure

Merging the whole range of automation
processes
Aging infrastructure
Managing global telecommunication
Managing the IT legacy (storage capacity)
Managing Total Costs of Ownership (Capex
and Opex)
Disaster recovery (business continuity)

Information Governance
..is the control of enterprise data through
formal policies and procedures to help ensure
that data can be trusted and are accessible
(Turban et al., 2015)
Avoiding Dirty Data: data with such poor
quality that they cannot be trusted or relied
upon for decisions

Data Governance Strategy

Information Management: is the use of IT tools and methods
to collect, process, consolidate, store, and secure data from
sources that are often fragmented and inconsistent (Turban,
et al 2015)
Why do managers and workers still struggle to find information
that they need to make decision or take action despite advance
digital technology?
Common Causes of Information Deficiencies:
Data Silos
Lost or bypassed data
Poorly designed interfaces
Non-standardized data format

Data Center and Cloud Computing

Why Data Center are really matters?
Cloud Computing Vs Data Center: What is the
difference?
Infrastructure Issues on Cloud Computing:
Storage virtualization
Networks virtualization
Hardware virtualization

What Managers Need to Know?

Requirement analysis: hardware, software, data,
networks
Enterprise IT architecture

Modelling: data, process, inter-process

Data governance and Compliance (uniqueness and industry
specific)

Modular and Component-based development

Level of Integration on Enterprise Applications

Flexible IT Infrastructure and Competitive

Advantages Research Notes

Data transparency
Compatibility
Application functionality
Connectivity
Technical skills
Boundary skills
Technology management
Source: Byrd and Turner, 2001

Managerial Challenges
Loss of management control over systems
Distributed client/server networks, new mobile wireless
networks, and Internet-based computing have
empowered end-users to become independent source
of computing power.
Flexibility of IT infrastructure becomes necessary
condition.

Managerial Challenges
Connectivity and Application Integration
IT-based organizations depend on their business
processes and applications so that they can obtain
information from any point in the value chain.
Organizational change requirement
Hiddent costs of enterprise computing
Scalability, Reliability, and Security.

Managerial Solutions

Managing Organzational Change dan Development

Empowering IT people: education and training
Data Administration (outsourced data centers?)
Planning for Connectivity and Application Integration