UMAN RESOURSE POLICIE

Human Resource Policiesare established by an organization, to support

administrative functions, performance management, employee relations and
resource planning.
Human resource policies are the formal rules and guidelines that company put
in place to hire, train, assess, and reward the members of their workforce.

COMPANY PROFILE:TCS

Tata Consultancy Services (TCS) is amultinationalinformation technology (IT) service,

providing consulting and business solutions.
TCS operates in 46 countries.
It is a subsidiary of theTATA GROUPand is listed on theBOMBAY STOCK
EXCHANGEand theNATIONAL STOCK EXCHANGE of INDIA.
The services provided by TCS are as fallows:
Application development and maintenance;
Asset leverage solutions ;
Assurance services;
Consulting;
Engineering and Industrial services;
Enterprise solutions;
IT infrastructure services ;
Business process outsourcing;
TCS was founded in 1968 by Mr. J.R.D.TATA
VISION
Our vision here at TCS is to glorify Good by
providing our clients with exceptional IT services
that exceed their expectations, while creating a
fun, challenging and rewarding place to work for
our employees.
MISSION
The mission of TCS is to build and maintain healthy IT Platforms
that exceed our partners expectations. We partner with clients
who recognize the significance of technology in achieving their
business objectives. We bring to the partnership a portfolio of
creative designs, highly skilled consultants, best-of-breed
partnerships, and proven approaches to build business critical
infrastructures that meet or exceed our clients expectations.

COMPANY PROFILE:PANTALOONS

Pantaloons, India's premium lifestyle apparel company offers chic and trendy fashion to
meet the ever-changing consumer needs.
Pantaloons reflects the ideology of always keeping alive the 'newness factor' through
fashion apparel and accessories that are visually appealing and fashionably unbeatable.
The first Pantaloons store was launched amidst much fanfare in Gariahat, Kolkata in
1997.
With a chain of 85 fashion stores across 44 cities and towns, Pantaloons is constantly
extending its foot-prints into the rest of modern India.
Pantaloons which was previously controlled by the Future Group has now been taken over
by Aditya Birla Nuvo Limited ['ABNL'].
Kishore Biyani started Pantaloons India ltd. In 1997
VISION
We believe to deliver Everything, Everywhere,
Every time for every Indian customer in the
most profitable manner.

MISSION
We share the vision and belief that our
customers and stakeholders shall be served
only by creating and executing future
scenario in the consumption space leading to
economic development.

RECRUITMENT

Recruitment is the process of

finding and attracting capable
applicants for employment.The
result is the pool of applications
from which new employees are
selected.

Recruitment is a continuous
process whereby the firm
attempts to develop a pool of
qualified applicants for the future
human resources need even though
specific vacancies do no exist.

RECRUITMENT
METHODS:

INTERNAL REFERRALS
EMPLOYEE
EMPLOYMENT
EDUCATIONAL
INTRESTED
SEARCH
APPLICANTS
AGENCIES
INSTITUTES

PANTALOONS

Recruitment via this method is considered as the

most optimum method as it provides the
organization with minimum cost and time for the
process of recruitment and creates a sense of
motivation among the employees.

For TCS, Natrajan

Chandrasekaran,
the CEO of TCS
got promoted,
prior to which he
was the COO and
Executive
Director of the
The only disadvantage
organization.
for this method would
be missing out new and
fresh talent that is
available in the market

For Pantaloons
ltd, the
Managing
Director
Pranab Bauras
designation
was an internal
search for the
position of
Managing
Director.

EMPLOYEE REFERRAL

TCS has a scheme viz

BRING YOUR
BUDDY with effect
from
01.December.2011.
A
The c DVANTAG
re
E
emplo dibility of
yee is
t
at sta he
when
he
ke
recom or she
m
hence ends a can
di
t
would he employe date,
e
r
candid ecommend
a good
ate

Recruitment methodin which thecurrent

employeesare encouraged and rewarded for
introducing suitable recruits from among the people
they know.

Pantaloons favor such methods

of recruitments for the
lower and middle level i.e.
Band 1 and Band 2.
DISAD
VA
Employ
ees ma NTAGE
ys
refer r
elative ometimes
so
who ma
y not b r friends,
es
the job
. It mig uitable for
ht also
the for
le
mation
of cliqu ad to
the org
es in
an
membe ization, with
r s of t
he sam the
or clan
e gr
getting
togeth oup
er.

BRING YOUR BUDDY

SCHEME
The purpose of the Bring your
Buddy(BYB) scheme is to reward

employees for referring qualified candidates who subsequently are

hired.TCS provides the referring employee a cash bonus for each
successful referral made, in accordance with the provisions stated in
this policy.
The chart below shows the rewards with respect to the position
referred.

GIF
DE T
AT CLAR
I
FO ON
for RM
ref the
. erral
s

Employment Agencies
Employment agencies are the agencies that
helps to find jobs for person seeking
employment or assist employers in finding
person to fill positions that are open.

Educational Institutes
During the placement season, educational institutions, especially the reputed
ones turn into hunting grounds for organizations looking for fresh talent.
Campus placements at some of the top institutions in the country reflect the
condition of the economy and the industry.

Management Institutes

Candidates send in their applications to the

management either through post or e-mail
or in person or through the companies
website and express their interest in
employment with the company.

RESUME/CV REVIEW

SELECTION

The process of
choosing the most
suitable candidate for
a job from among the
available applicants is
called selection.
The selection process
starts with gathering
complete information
about the applicant
from his application
form and ends with
inducting the
candidate into the
organization.

Offer to
another
candidate

On rejection

On acceptance

EMPLOYEE DEVELOPMENT
Encouragingemployeestoacquirenew
or
POLICIES
advancedskills,knowledge, and viewpoints,

byprovidinglearningandtrainingfacilities, and avenues where

such newideascan beapplied.
Trainingfor
forthe
thenew
newemployees
employees
Training
(Fresher's)
(Fresher's)

Training for
for the
the new
new employees
employees (Fresher's)
(Fresher's)
Training
TCS follows a program called Initial Learning
Program (ILP), lead by the Learning & Training(L&T)
Department for the new members of the organization.
PROJECT

PASS
SOFT SKILLS
DEVELOPME
NT

Two prilimary
tests + FINAL
TEST
FAIL
One month
retraining and a
last chance to
sustain job

d
Seminars an
s
Conference

Trainingfor
forthe
thenew
newemployees
employees
Training
(Fresher's)
(Fresher's)

Six months of
training

PROJECT

PERFORMANCE APPRAISAL
POLICIES

Performance appraisal can be defined as the process of evaluating the

performance of an employee and communicating the results of the
evaluation to him for the purpose of rewarding or developing the employee.

Performance Appraisal is a formal assessment and rating of individuals by

their managers at usually an annual review meeting.

Anniversary Review

The employees performance is closely monitored and assessed during

the first year of joining through periodic performance appraisals. At
the end of the first year, based on performance appraisals the
employee is given an Anniversary review rating, based on which a
decision is taken on whether or not the individual is suitable for long
term employment in TCS or not.
The review is rated as below marks:

Performance Pay
TCS is a performance oriented organization and seeks to
inculcate a culture of performance excellence in each employee.
Performance pay is based on the Individual, Business Unit(IBU).
Monthly Performance
Quarterly
Performance
Pay
Pay

Earned Vacation

Performance Review

PROMOTION POLICIES
Promotion can be termed as an
advancement in an employees
career rank or position in an
hierarchical structure.
A Promotion in TCS
means that there is a
clear rise in the role
and responsibilities of
the employee.
Promotion is depended
on the business
head/supervisors
decision and
assessment of the
employees potential
and/or performance in
a higher role.

Promotion Policy
and rules are
applied to
employees
depending upon on
their ability of
performing work,
managing their
skills and the level
of experience.
Promotion can be.
twice a year

ROLE BASED
MATURITY
BASED
PROMOTION
PROMOTIONS

Role b
as
perfor ed
m
that t ance means
he
extens re is an
io
and sp n to the rol
e
an of a
ctiviti
with a
es
pe
change rceptible
i
conten n the job
t.

In o r
d
the l er to res
oy
pe
empl alty of t ct
oy
he
firm ee towar
h
d
rewa e/she is s the
rd
prom ed with
a
o
respe tion with
c
perfo t to the
curre
rman
nt
ce

EMPLOYEE WELFARE
POLICIES

Welfare includes anything that is done for the comfort and

improvement of employees and is provided over and above the wages.
Welfare helps in keeping the morale and motivation of the employees
high so as to retain the employees for longer duration.
The welfare measures need not be in monetary terms only but in any
kind/forms.
Recreation
24*7 Helpline
Travel
Medical
Health
Allowance
Care
Leave
Benefits
Scheme
Company
Car
Health
Food
Holiday
House
Recreation
Allowance
Coupons
Rental
Homes
Transport
Allowance

COMPANY
TCS provides
TRANSPORT
its employees with convince to travel by providing pick up a
COMPANY
TCS provides
TRANSPORT
its employees with convince to travel by providing pick up a

HOLIDAY HOMES

In order to provide the employees with a quality relaxation time

with their families TCS, provides the employees with Holiday
homes located at various locations across INDIA.

HRA is the financial benefit paid by TCS to the employee in order to m

HOUSE RENTAL ALLOWANCES

Pantaloons provides a 24*7 helpline that assists its employee for any fina
24*7 HELP LINE

REVIENCE HANDLING POLICI

Employee grievance refers to the dissatisfaction of an employee

with what he expects from the company and its management.
When there is a gap between what the employee expects and
what he receives, it leads to grievances.
Employee grievances may or may not be justified. However, they
need to be tackled adequately because they not only lower the
motivation and performance of the employee but also affects
the work environment.

For TCS the Grievance handling starts with employee

registering the complaint in the complaint form as below, then
the grievance is considered by the supervisor, management,
union or arbitrary third party if needed.

Pantaloons has a
grievance committee to
be approached by the
employee.