Overview of Oracle

Receivables Process

Copyright 2007, Oracle. All rights reserved.

Objectives

After completing this module you should be able to do

the following:
Explain where the Receivables process is
positioned within the Order to Cash Life Cycle
Describe the overall Receivables process
Discuss the key areas in the Receivables process

Copyright 2007, Oracle. All rights reserved.

Order to Cash Lifecycle

Transfer
Accounting
to General
Ledger via
SLA
Cash
Management

Ordering/Pricing
Scheduling

Ordering
Accounting

Shipping

Collecting
Collection
and
Receipts

AutoInvoice
to
Receivables
Invoicing/Revenue Mgmt.
Copyright 2007, Oracle. All rights reserved.

Overview of Receivables in the

Order to Cash Process
Receivables

Imported through
AutoInvoice

Cash
Management

Transactions

Receipt

Manual Creation

Transfer to
General Ledger
via SLA

Copyright 2007, Oracle. All rights reserved.

Overview of the Receivables Process

Transactions

Transfer to
General Ledger
via SLA*

Review and
Correct Data

Enter Receipts

Print and Send

Invoices

Collect Payments

Copyright 2007, Oracle. All rights reserved.

Overview of Receivables Integration

Oracle Receivables integrates with the following
Oracle products:
Approvals Management
Bill Presentment Architecture
Cash Management
Advanced Collections
Service Contracts
Credit Management
Subledger Accounting
General Ledger
Payables
E-Business Tax

Payments
iReceivables
Incentive Compensation
Lease Management
Loans
Order Management
Projects
Property Manager
Trade Management
Workflow

Copyright 2007, Oracle. All rights reserved.

Receivables Integration Process

Item
Information

Orders &
Shipment Order and Credit
Management

Inventory
Orders

Contracts

Legacy

Projects, Leasing, Loans

Receivables
Collections

Receipts
Cash Management

Advanced
Collections
Accounting
GL via SLA

Tax

Payments/
Refunds
E-Business Tax

Copyright 2007, Oracle. All rights reserved.

Payments and Payables

Overview of the Transaction Process

Standard Transaction
Copy
Review and make corrections
Valid
transaction
Complete, print and send to customer
Enter receipt

Interface to
General Ledger
via SLA

Copyright 2007, Oracle. All rights reserved.

Invalid
transaction
Void Delete

Overview of Other Invoice Operations

Original Invoice

Invoice Copies

Invoice with Rules

Accounting
Rules

Invoice
Rules

Copyright 2007, Oracle. All rights reserved.

Installments

Overview of Other Invoice Operations

Balance Forward Billing

Customer Invoices

Balance Forward Bill

Copyright 2007, Oracle. All rights reserved.

Overview of Adjustments

Adjustment
entry

Approval limit
$500

Validation
process

Copyright 2007, Oracle. All rights reserved.

Approved
or Pending

Overview of Credit Memos

Enter
Update

Credit memos

Review

Credit Transactions

Invoices

Debit memos

Copyright 2007, Oracle. All rights reserved.

Commitments

Overview of the AutoInvoice Process

Invoice Data

Interface Tables

Invoices

Errors are
corrected
in the
Interface Tables
Interface Exceptions displays errors only
Copyright 2007, Oracle. All rights reserved.

Overview of Receipts and Remittances

Enter Receipts and

Remittances

Transfer to
General Ledger
via SLA

Apply to invoice or
customer account

Update customer
balance

Reverse or Reapply

Copyright 2007, Oracle. All rights reserved.

Reconcile

Overview of Advanced Collections

Identify past
due items

Record
bad debt

Review collection
information and
contact customers

Apply
adjustments

Record activity and

accept payments

Resolve
disputed items

Copyright 2007, Oracle. All rights reserved.

Record
receipts

Advanced Collections Collection Methods

Dunning Plan

Send dunning letters

Dunning callbacks

Collections Strategy
Credit score reviews

Work items

Dunning letters

Customer contacts

Copyright 2007, Oracle. All rights reserved.

Oracle iReceivables
Oracle iReceivables is an Internet-based, self-service
account management application.
Oracle iReceivables:
Lets a company's customers access their accounts
online using a standard web browser
Helps reduce the cost of billing and collections

Copyright 2007, Oracle. All rights reserved.

Oracle iReceivables Product Integration

Trading Community
Architecture
Payments

Receivables

iReceivables

Workflow

Application Framework
Copyright 2007, Oracle. All rights reserved.

Bill Presentment
Architecture

Overview of Oracle iReceivables Features

Anonymous User Login

One-Time Credit Card
Payment
Service Charge
Pay All Open Invoices
Multi-Pay
Multi-Print
Custom Transaction
Search

Custom Customer Search

Display of Descriptive
Flexfields
Export
Commitment Balance
Duplicate Dispute
Warning
Attachment

Copyright 2007, Oracle. All rights reserved.

Summary

In this module you should have learned how to:

Explain where the Receivables process is positioned
within the Order to Cash Life Cycle
Describe the overall Receivables process
Discuss the key areas in the Receivables process

Copyright 2007, Oracle. All rights reserved.