REVIEW PERFORMANCE UNDER PRESSURE

MANAGING STRESS IN THE WORKPLACE

Anisah Suci Yanti
1406569724

OUTLINE

Managing
Stress in the
Workplace

Stress in the Workplace

Managing Stress in Your Work Group

Managing the Stressed-Out

Performance
Under
Pressure

Clarify Your Relationship With Stress and Its Causes

Optimal Energy Management : Stop and Breathe
Optimal Perception : Rewrite
Optimal Performance : Take Action
Making SBRT a Habit

Stress in The Workplace

External &
internal

Mental

Acute &
Chronic

Stressor

Physical &
Phsycological

Direct &
indirect

Fundamental
human
reaction

Emotional

Stres
s

Physiological
dimensions

Stress in The Workplace

INDIVIDUAL DIFFERENCES

Work related stressors

Physical environment
Role related stressors
Interpersonal stressors
Organizational stressors

STRESS

Consequence
of Stress

DISTRESS negative impact such

Heart disease
High blood pressure
Headaches
Ulcers
EUSTRESS positive impact

Costs of Stress in The Workplace

People respond poorly to
stressors

low control for workload

result form violance, verbal

outbursts, disruptive interactions,
hurt feelings, affecting everyone
expose it

Damage to the workgroup, ranging

from lost work time to lost
innovation

Damage to the individual and

ranging from diminished career
prospects to diminished health
and ranging from increased
absenteeism to increased turnover

Costs of Stress

Performance Under Pressure

Pressure of Anger

Physiological
Reaction

Attack response

SBRT
Technique

Performance Under Pressure

Prevent an attack

SBRT Technique

Manage anger
pressure to regulate
physiological
responses

Transform the extra

energy into something
useful

SBRT TECHNIQUE

Stop
Typical cues for anger are a racing mind, lack of humor, rumination, irritability, cursing, frustration, impulse to bully others, critical attitude toward others, feeling
ready to explode, chest pains, headache, tight neck and shoulders, racing heart, and indigestion.

Breathe
Goals Breathe step is to keep your physiological response from spiraling out of control. Here, this step requires active, invigorating techniques rather than
passive ones whit action-distraction approach.

Rewrite
Throughout the rewriting process, try to engage in deep breathing. Just thinking about the situation that made you angry tends to bring back the negative
physiological response.

Take Action
Identifying the expectation can help clarify the problem to be solved. To communicate or not ?

MANAGING STRESS IN THE WORKPLACE

Identify and remove unnecessary stressors from the workplace

Prove Stress Management in Workplace

Reduce unhealthly stress

Improving quality system

Employee autonomy,training, working conditions, schedules, career development, support systems, communication, relationships with supervisors, and
reward opportunities

Sumber Referensi
Heidi Wenk Sormaz, Ph.D & Bruce Tulgan. (2003). Performance
Under Pressure Managing Stress in the Workplace. Amherst,
Massachusetts : HRD Press.